August 12, 2020 at 9:20 am
Hi K-Team,
Hope you are all doing well and healthy!
After the latest 5.5 release yesterday all of my sites seem to be experiencing some hiccups with the SiteOrigin but specifically Extra Shortcodes. I reached out to SiteOrigin first and they addressed an issue but asked that I reach out to you to address the others.
What I am seeing when I try to add a shortcode, this one is for a button: [btn tcolor=”#ffffff” thovercolor=”#ffffff” size=”undefined” undefined=”undefined” icon=”undefined”] (shot 1)
The other is when I am on the regular editor I am seeing the page builder tab show undefined (shot 3) and then once I turn that on I am seeing two little boxes above the add media button (shot 2)
I do have a few sites in Development that I have not run the 5.5 Update and all is fine. For testing purposes, I ran the updated for 5.5 on one of them and this breaks. On one of my other dev sites I have 5.5, Ascend and SiteOrigin with everything else deactivated and have this issue.
Please let me know if you need login or any other details.
Chad