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The license could not be deactivated

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This topic is: Not Resolved
[Not Resolved]
Posted in: Pinnacle Theme
September 28, 2016 at 1:55 am

In a new hosting we try to activate a license as we have done in for other website.
But this is the message:
“The license could not be deactivated. Use the License Deactivation tab to manually deactivate the license before activating a new license.
Connection failed to the License Key API server. Make sure your host servers php version has the curl module installed and enabled.”
We try to change php version to 5.6 but noting, curl seems to be installed.
Create a phpinfo file here:

Thanks.

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