December 7, 2018 at 10:10 am
Good morning Ben and Hannah,
I’m having a few issues with the site which begins after an item is added to the cart:
1). Before, when I added an item to the cart, it displayed a thumbnail image of the item and item info and stated that this item is in your cart. Would you like to continue with your purchase or continue to shop? Now, I’m noticing that after I add an item to the cart, the site displays texts that states “Your cart is currently empty” with a [Return to Shop] button under it. However, it does show the item in the cart at the top right cart icon in the black menu bar, and when I refresh my screen, it populates and displays the item on the screen as it should. How can we fix it?
2). I had chosen Flat rate shipping methods and the shipping menu does display all the methods for the shoppers to select… However, at the bottom of the shipping methods selection it states, “This is only an estimate. Prices will be updated during checkout”. Can that be erased, or can that entire table be omitted from being displayed once the item is added to the cart? Because after you click on the Proceed to Checkout button and your on the address and personal information fill-out page, the shipping menu is there as well, but it does not state that this is an estimate like it does on the previous page.
3). After you’re done filling out the address and personal information in the cart and select the Credit Card payment method instead of PayPal, it takes you to a random looking page where is displays the Order Number, Payment Method, Date, and Total in a scattered layout which was not there before. There is also a Place Order button in the center which takes you to the Stripe.com icon where you’d enter your credit card number exp date and code then click on Submit for the final step of the check out.
Are these theme issues or a woocommerce issues? I can provide you with screen shots if you’d like.
Thank you,
Gary
Webite: http://www.GroomsRing.com