Translating Custom 404 Page using Polylang – Ascend Theme

[Hugo]

Hugo

February 3, 2019 at 8:40 am

Hi Kadence Team, my custom 404 page is not getting translated on frontend. I use Ascend Premium Custom 404 Page option and Polylang Free. I’ve tried resaving permalinks but no change.

Step to reproduce:
1- Create a page and its translated versions with Polylang.
1- Go to Theme Options, Theme Extension tab and activate Custom 404 Page option.
2- Using the “Choose a 404 page” dropdown select the page you’ve created, in your default language.

Result expected:
On frontend, the custom 404 page is shown on the corresponding language depending on the URL language code, for example:
– example.com/en/…/ should load the 404 page in English;
– example.com/fr/…/ should load the 404 page in French;
– example.com/pt/…/ should load the 404 page in Portuguese;

Result experienced:
The 404 error message is shown on the language of the page selected on the “Choose a 404 page” dropdown, independently of the user language and the url.

Is there a way to get this working on the way I’ve described above?

Many thanks
Hugo