Using WooCommerce and Virtue costumer emails not sending

[Brian]

Brian

August 31, 2016 at 9:59 pm

So, I am using Virtue with WooCommerce. Versions are current. When a costumer places an order they are sent to paypal to pay. All this works and the order takes. The email from the WP side of virtue/woocommerce does not get sent to the costumer. Instead I receive in my spam:

—– Forwarded Message —–

This is the mail system at host gateway22.websitewelcome.com.

I’m sorry to have to inform you that your message could not
be delivered to one or more recipients. It’s attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<[email protected]>: host mta7.am0.yahoodns.net[66.196.118.34] said: 554
5.7.9 Message not accepted for policy reasons. See
*Login to see link (in reply to end of DATA
command)

Lens Clens

I went through the Order details in WP and found

Validation error: PayPal IPN response from a different email address ([email protected]). Order status changed from Pending Payment to On Hold.

It appeared there were two different emails in paypal so I switched to the one I have on WP and it is still not working. I really have no idea if this is a Virtue thing or a woocommerce thing. If anyone know anything that may help that would be great. In WP woocommerence/settings/email I have:

HTML template

View template
Delete template file
This template has been overridden by your theme and can be found in: virtue_premium/woocommerce/emails/customer-on-hold-order.php.

Should I click delete template file? Or, leave it the way it is. I have tried both but neither work.