Our Commitment
KadenceWP is committed to creating and promoting digital accessibility for all its clients and users, including those with disabilities. If you have any questions or suggestions regarding the accessibility of this site, please contact us.
We strive to present information to you as clearly as possible. Information may be presented in several formats, including text, video, images, and PDF. Whenever possible, we present information in more than one format. For example, a video will also have text captioning, podcasts will have text describing the conversation within the audio or video.
Wherever possible, we strive to limit motion on our web pages and provide capabilities for site visitors to limit motion if needed.
There are two main areas of accessibility we address: our website & content and our products. Within our products, there are two areas of accessibility: the administrative site building interface and the code that KadenceWP products outputs for websites.
KadenceWP.com Website Accessibility
We strive to ensure that our website, help documentation, and support center are accessible to people with disabilities. Because we use ZenDesk, we may have some restriction in applying appropriate accessibility accommodation due to unforeseen issues with their systems.
Keyboard Features Useful to People with Disabilities
Google Chrome
- Link Navigation: TAB, Shift-TAB, Shift-Return
- Form Control Navigation: TAB and Shift-TAB
- Header Navigation: none
- Menu Navigation: none
- Toggle Images: none
- User Style Sheet: none
Internet Explorer
- Link Navigation: TAB and Shift-TAB
- Form Control Navigation: TAB and Shift-TAB
- Header Navigation: none
- Menu Navigation: none
- Toggle Images: none
- User Style Sheet: none
Mozilla Firefox
- Link Navigation: TAB and Shift-TAB
- Form Control Navigation: TAB and Shift-TAB
- Header Navigation: none
- Menu Navigation: none
- Toggle Images: none
- User Style Sheet: none
Mozilla Firefox with Accessibility Extension
- Link Navigation: A and Q
- Form Control Navigation: TAB and Shift-TAB
- Header Navigation: W and S
- Menu Navigation: E and D
- Toggle Images: none
- User Style Sheet: none
Opera
- Link Navigation: Option-TAB and Option-Shift-TAB
- Form Control Navigation: TAB and Shift-TAB
- Header Navigation: none
- Menu Navigation: none
- Toggle Images: none
- User Style Sheet: none
KadenceWP.com Accessibility Reporting
Despite our efforts to make the website accessible for as many people as possible, it is possible (for various reasons) that some sections or pages are not yet fully accessible. We are dedicated to keeping improving the accessibility features of our websites.
If you have encountered an accessibility-related problem or malfunction on our website, or if you would like to suggest an improvement or a new feature, please reach out to us, detailing the problem you encountered, the browser you are using, the operating system, and the supportive technology you are using and we will make every effort to find a suitable solution for you and to address the malfunction as soon as possible.
WCAG 2.0 accessibility standard
The current standard for web content accessibility is the Web Content Accessibility Guidelines, or WCAG 2.0, maintained by the World Wide Web Consortium (W3C). The WCAG 2.0 specification is based on four principles :
Perceivable
Users must be able to perceive the information with at least one of their senses.
Operable
The interface cannot require interaction that a user cannot perform.
Understandable
Users must be able to understand the information as well as the operation of the user interface.
Robust
Content must be interpreted reliably by a wide variety of user agents, including assistive technologies.
Each of these principles has both guidelines that define goals to achieve the principles, and success criteria detailing measurable outcomes. In addition, the WCAG 2.0 specification assigns one of three levels of conformance to each of their success criteria: A (lowest), AA, and AAA (highest). This page reviews the guidelines, success criteria, and conformance level for each: https://www.w3.org/WAI/WCAG20/quickref/
The WAI-ARIA standard
The WAI-ARIA standard is a set of specifications on how to use ARIA labels to provide semantic information about widgets, structures, and behaviors to assistive devices. Within KadenceWP products, we add default ARIA labels so that users of our products can assign accessibility labels to various elements on web pages.
Kadence Strives to Create Tools to Make Effectively Accessible Websites
ATAG 2.0 accessibility standard
The W3C has a specification for Authoring Tool Accessibility Guidelines, ATAG 2.0, which are guidelines for web authoring tools like KadenceWP.
ATAG 2.0 has two main parts:
- Part A focuses on rules to make the authoring tool itself accessible.
- Part B focuses on how the authoring tool should help authors create accessible content.
There are three levels of conformance to this accessibility standard, with AAA being the most stringent standard.
KadenceWP is committed to meeting AA conformance for ensuring that KadenceWP authoring tools accessible to those building sites with KadenceWP.
While achieving full accessibility can be a challenge for most sites, meeting accessibility criteria is something we believe all website owners should strive for. Of course, this requires a focus on accessibility during all stages of development and content publishing. Because of this, meeting accessibility requirements can make website development more labor intensive and costly.
However, we believe that checking sites for basic conformance and learning how to make a site meet accessibility needs are best practices and we strive towards supporting site owners as well as those who build sites for others towards that end.
Should you require an accessibility accommodation in one of KadenceWP’s products, please do reach out to support. We can either identify and advise on proper accessibility treatment, or we can ascertain whether or not our product requires further accommodating elements.
Accessibility Decisions are Ultimately the Site Owners’
That being said, decisions must be made by site owners to utilize those elements within KadenceWP products to provide accessibility supportive elements within their websites. Rather than limiting site owners in the design decisions made, we strive towards greater education for better decision making.
It is a best practice to test your site throughout the design/development process. Accessibility should be something considered at all stages of design and development, as well as when publishing new content to your site. We highly recommend considering accessibility a key element of a suite builder rather than something that is slapped on at the end of a site building process. For example, during the design phase, if you create a site area and text with low contrast, this design decision can cause accessibility issues that cannot be fixed after the launch of a new site.
As you test, there is a WP Accessibility Plugin recommended by WordPress. As well, Google lighthouse performance testing can provide an assessment of accessibility concerns.
Determining Your WCAG Conformance Level
Whether you want to make your own site more accessible or do it for a client at their request, decide in advance what level of the accessibility standard you will meet. Agreeing on a particular WCAG 2.0 conformance level is a good way for you and the client to reach a very specific agreement, since each conformance level is associated with a set of measurable outcomes.
Another way is to agree on a certain testing tool. For example, you might agree to address all issues listed on the Known Problems tab of the AChecker web accessibility checking tool.
Reporting Accessibility Concerns to KadenceWP
Whether you are concerned about accessibility within KadenceWP.com and its related properties or the products that KadenceWP provides, we welcome your reports, guidance, and experiences so that we ensure your accessibility experience is of the highest quality possible.
