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In forum: Virtue Theme

In reply to: Child Theme Precautions

Hannah

May 18, 2016 at 1:43 pm #95562

Hey Edwin,
All existing settings within your theme options or posts/pages will be saved. You should have no problem with transferring to a child theme.
https://www.kadencewp.com/child-themes/

Hope that helps!
Hannah

In forum: Pinnacle Theme

In reply to: Home Widget and Layout Builder

Ben Ritner

May 18, 2016 at 1:10 pm #95558

Hey,
Your issue is just with that one widget. Nothing to do with the widget area.

http://postimg.org/image/e02744x4x/

Your widget is broken, likely because of some code on the inside of the widget so you will need to remake this.

I strongly suggest using the page content inside your front page and not using the home widget area to control the entire home page. This way you can have revisions saved as part of the page that way you can revert back to a previous revision if the layout is broken again.

Ben

In forum: Virtue Theme

In reply to: Nothing shown

Ben Ritner

May 18, 2016 at 12:55 pm #95555

I reinstalled wordpress already. That isn’t the issue. Best I can tell is you have a server setting or local browser setting that I can’t recreate. Either way it’s a javascript error on your page. Have you checked with your host to make sure there isn’t any caching they are adding or any errors in your error logs?

Ben

In forum: Virtue Theme

In reply to: Strange Re-alignment

Alex

May 18, 2016 at 12:40 pm #95551

The footer is sorted. weird because 50% was what I was previously given and it worked up until a restarted all plugins.

In page builder its set to Responsive, tablet layout off, tablet width 1024, mobile width 480, row and gutter 30 and full width container = body.

In forum: Pinnacle Theme

In reply to: Strange Left Hand Padding On Pages

Ben Ritner

May 18, 2016 at 12:27 pm #95547

We talking about the business page? I’m not seeing the change?

This only happening while logged in?

What size screen are you on?

Ben

In forum: Virtue Theme

In reply to: SSL product loading

Ben Ritner

May 18, 2016 at 12:11 pm #95539

I can also get the site to load through pingdom with the virtue theme?

http://tools.pingdom.com/fpt/#!/ejHgU2/https://www.bluepepper-records.com/shop/

It’s not like every time it’s 60 seconds.

Did you check your logs with your host? error logs in php?

I’m looking at the page there are no ssl errors this is a loading issue. the server seems to timeout or get stuck on something.

Ben

In forum: Pinnacle Theme

Topic: Home Widget and Layout Builder

mschlecht10

May 18, 2016 at 11:57 am #95534

The Layout Builder will not “Open Builder” in the Home Page widget area. When I click on “Open Builder”, it doesn’t show anything for the layout builder. The Layout builder doesn’t work only in the Home Widget Area. It works fine in all other places. Layout Builder and Pinnacle are both updated.

Thanks!

In forum: Pinnacle Theme

In reply to: Control Page Builder in Portfolio and Blog pages

Ben Ritner

May 18, 2016 at 11:23 am #95529

Carla, is there any particular reason why your wanting to make the footer on every page? Why not use the actual footer which would show below all archive pages?

What we are talking about here is workaround but still how do you think you would get a footer on a search page? Or archive page?

Ben

In forum: Pinnacle Theme

In reply to: Pages headers

Ben Ritner

May 18, 2016 at 11:21 am #95528

In your settings > reading. Make sure you have not selected a page to be the “post” page. that’s overriding the template control.

Use the blog page template.
Ben

In forum: Pinnacle Theme

In reply to: Header configurations

Ben Ritner

May 18, 2016 at 11:19 am #95527

In your settings > reading, Make sure you have not selected a page as the “post” page. Then go to the blog page and use the blog page template.

Ben

In forum: Virtue Theme

In reply to: Kadence Slider Caption

Ben Ritner

May 18, 2016 at 11:14 am #95524

Hey,
This isn’t the intent of the Kadence slider plugin. Way have you picked that slider for this?

Also post a link to your page.

Ben

In forum: Virtue Theme

In reply to: Strange Re-alignment
Ben Ritner

May 18, 2016 at 11:11 am #95523

Have you looked at your pagebuilder settings? are you enabling the mobile layout. What is the set width when mobile takes place?

For the footer you seem to be adding this:

@media (min-width: 992px){
.footercol2 {width:50%;}
.footercol1,.footercol3 {width:25%}
}

Change to:
```
.footercol2 {width:100%;}
```
Ben
In forum: Virtue Theme

In reply to: Nothing shown

Ben Ritner

May 18, 2016 at 9:39 am #95503

so I don’t need the html for the page. I need to see your console log. while viewing the page right click and click inspect. In the popup window click on the console.

You don’t need to redo anything. you can reload wordpress without redoing the database.

Ben

In forum: Virtue Theme

Topic: Strange Re-alignment

Alex

May 18, 2016 at 8:57 am #95501

Things gradually seem to be becoming realigned to the left on my site. The contact form on my contant page, the text next to the contact form on the home page (which you have provided me with CSS to overcome) and now the footer text and “our passion for film production is our driving force” text with button. Before you said there was some page builder CSS effecting things but how can i delete this and just keep control in the Virtue CSS?

I would like the footer and “our passion..>” Text centred and the text next to the home contact form to be next to the form when in landscape mobile view. Currently it goes below it.

*Login to see link
Temppassword1

In forum: Pinnacle Theme

In reply to: Pages headers
Hannah

May 18, 2016 at 7:50 am #95492

Hey Mario,
You can hide just the page title text with this css:
```
.titleclass h1 {
    display: none;
}
```
Does that work for you?

Hannah
In forum: Pinnacle Theme

In reply to: Control Page Builder in Portfolio and Blog pages

Hannah

May 18, 2016 at 7:45 am #95491

What kind of results did you get using the shortcode and why weren’t they good? If you want all your portfolio posts to show you can remove the category class (cat=photos). That was just an example. Also, if you choose this route make sure you are using a default page template, not the portfolio one. Lastly, make sure your shortcode is in paragraph format, not preformatted.

Hannah

In forum: Virtue Theme

Topic: Premium Features in Slider Revolution

Hurler

May 18, 2016 at 7:43 am #95490

Hello everybody

I have the Slider Revolution Plugin installed on my Homepage. Now after a time i tried this plugin and as first, i tried to import an template from the themepunch servers, then my browser said,Picture.i never got an activation key, and i can’t find an activation-field in the plugin.

How can i use this premium-feautures.

PS, i moved my page from **samedomaim**/wordpress to **samedomain**/mcc

thanks for your help,
best regards Sven

In forum: Virtue Theme

In reply to: Sidebar custom menu

Hannah

May 18, 2016 at 7:04 am #95483

There isn’t a built in option for that. Without editing the theme files your option would be to use the feature page template on your pages. See here- http://docs.kadencethemes.com/virtue/#featurepage

Hannah

In forum: Virtue Theme

In reply to: Virtue Call to Action Widget -No Image

Hannah

May 18, 2016 at 6:47 am #95479

Hey John,
You’re right in that there is not a background image option for the call the action widget. If you’re adding the widget through page builder then you can set the image background of the widget or the row. If you’re using the home widget area then you can use the layout builder widget and add your call to action widget within that.
Hope that helps!

Hannah

In forum: Virtue Theme

Topic: Gzip Compression

Peter

May 18, 2016 at 4:45 am #95474

Good Morning,

I’ve run a scan in gtmetrix and it’s suggested I use Gzip compression. I follow the links to find out more and it said to add the below code to the .htaccess file. I did this but then when I retest the pagespeed score goes way down and still shows the need to add gzip compression.

Is there a specific location within the .htaccesss file to put this? and is there code specific to WordPress / Virtue theme I should use?

Many thanks for your help,
Anthony

<IfModule mod_deflate.c>
# Compress HTML, CSS, JavaScript, Text, XML and fonts
AddOutputFilterByType DEFLATE application/javascript
AddOutputFilterByType DEFLATE application/rss+xml
AddOutputFilterByType DEFLATE application/vnd.ms-fontobject
AddOutputFilterByType DEFLATE application/x-font
AddOutputFilterByType DEFLATE application/x-font-opentype
AddOutputFilterByType DEFLATE application/x-font-otf
AddOutputFilterByType DEFLATE application/x-font-truetype
AddOutputFilterByType DEFLATE application/x-font-ttf
AddOutputFilterByType DEFLATE application/x-javascript
AddOutputFilterByType DEFLATE application/xhtml+xml
AddOutputFilterByType DEFLATE application/xml
AddOutputFilterByType DEFLATE font/opentype
AddOutputFilterByType DEFLATE font/otf
AddOutputFilterByType DEFLATE font/ttf
AddOutputFilterByType DEFLATE image/svg+xml
AddOutputFilterByType DEFLATE image/x-icon
AddOutputFilterByType DEFLATE text/css
AddOutputFilterByType DEFLATE text/html
AddOutputFilterByType DEFLATE text/javascript
AddOutputFilterByType DEFLATE text/plain
AddOutputFilterByType DEFLATE text/xml

# Remove browser bugs (only needed for really old browsers)
BrowserMatch ^Mozilla/4 gzip-only-text/html
BrowserMatch ^Mozilla/4.0[678] no-gzip
BrowserMatch bMSIE !no-gzip !gzip-only-text/html
Header append Vary User-Agent
</IfModule>
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