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In forum: Virtue Theme
Topic: Emergency Help!!
I made the mistake of updating plugins and included the new Woo Commerce update by mistake, and now my site is messed up, I am getting this message:
Your theme has bundled outdated copies of WooCommerce template files
BUT, more important is the Checkout Page is messed up, here is the error:
Fatal error: Call to undefined method WC_Shipping::get_available_shipping_methods() in /home4/zcott567/public_html/internetslayers.com/wp-content/themes/virtue_premium/woocommerce/checkout/review-order.php on line 14
My site: *Login to see link , you can reproduce by adding something to cart and then clicking Checkout.
Is there a fix?
Or better yet, can I uninstall this version of Woo and install the one I had previously had and keep all the settings?
Thanks
In forum: Virtue ThemeIn reply to: Product Category Page Columns
February 12, 2014 at 11:30 am #4483Ok I was wrong, the columns for categories are set in the theme options shop page. That is overriding the columns shortcode. I’ll fix this with the next update.
Ben
In forum: Virtue ThemeHi Ben, It’s taken insane determination to get the page layout to place and behave on one of my pages. Finally it’s all working except for the flexible responsive behaviour that is such a lovely feature of Virtue. My site requires a log-in, but I invite you to visit, can I send you my admin login detail?
I’ve put the following specs in my Child style.css file. The Header and Footer sit right and behave right. In the Contentclass the Pageheader and narratives sit right but they don’t flex when the view-window is more narrow. That is, they don’t until they do. In the range between a view window of 1170++ down to the view-window of about 600px the midsection stays 740px wide. I told it max-width 740, but it’s not flexxing. Probably has to do with my left margin of 36%. It was really a challenge finding the right combination of selectors to get the page in the current shape. Mighty close to perfect but not quite there yet. any clues for me??
/*for MessageBd page to move all content to the right */
.page-id-86 .wrap.contentclass {
margin-left: 36%;
max-width: 740px;
width: auto;
}
.page-id-86 .wrap.contentclass #pageheader .container {
max-width: 740px;
}
.page-id-86 #pageheader.pageheader {
max-width: 740px;
}
.page-id-86 .wrap.contentclass .container {
max-width: 740px;
}
.page-id-86 .col-md-12 {
max-width: 740px;
}In forum: Virtue ThemeTopic: WooCommerce 2.1.1
After updating to Woocommerce 2.1.1 it appears that a lot of the My Account links and options became broken. For example, the “Edit Address”, “Lost Password”, “Add to Cart”, etc does not seem to work anymore. I notice they changed it to Endpoints instead of separate pages. Currently, I am using the Virtue Premium theme version 2.09.9 and it appears that they say the theme is still lacking updates for the Woocommerce 2.1.1 and maybe that’s why the endpoints aren’t working? Help?
Thanks,
VinIn forum: Virtue ThemeIn reply to: Product Category Page Columns
February 12, 2014 at 8:48 am #4470Hey,
The shortcode you posted is for products but limited to a category so unless you put a category slug into the shortcode i’m not sure how you got anything to come from it.The shortcode to show categories like that page in the demo is:
[product_categories number="12" parent="0" columns="3"]Let me know how this works,
Ben
In forum: Virtue ThemeIn reply to: Added Products do not show up after update
Yesterday’s post was after a long day of little /no progress and I would like to have a fresh start today. I really want to make this work. I see your ftp approach and think I can do it with a little more coaching however a wordpress.org blog post came in by someone who is having the same problem that I have. Here is her post:
“UPDATE: I decided to remove WC 2.1.0.
Keeping all other WC-related plugins I disabled only WC. Then I deleted WC. I then clicked the Add New button and typed in woocommerce and then clicked the Install link.
I activated the plugin then clicked the link to create the WC pages. I noticed the Shop page was missing so I recreated it manually and went to WC/Settings/Products and pointed Product Archive/Shop Page to the newly created Shop page.
In a different browser I went to the store and clicked on the Shop tab. To my relief it now stated “Showing 1–12 of 36 results.” I added a dummy product and it was correctly reflected on the Shop page. I could also search for it and find it.
For me, this issue is resolved — for now. :-)”It looks as if she did this all within WordPress, I’ve posted back asking exactly what is meant by ‘activated the plugin then clicked the link to create the WC pages’ Other than that its pretty straightforward.
I’d like to give this a go and want to hear from you before I move forward. How does this relate to doing it on my Virtue theme given Woocommerce came preinstalled?
I’ve heard back from WC help desk with their bog standard – we can only provide support if you’ve purchased your Woocommerce from our website. They provide a link to a document outlining common problems when updating Woocommerce. They have closed comments on their blog post as they see it as not the forum for support requests, and are redirecting to the wordpress.org support forum.
In forum: Virtue ThemeTopic: Adding custom nav 'bar'
Hello.
I have 70 pages all linked together and this works just fine – but there is a UI issue in as far as it is not easy to get the User back one or two steps in the navigation without forcing them to go through the drop downs in the Main Menu.
What I’d like to see is a simple line of the path where they are at; so clicking the hierarchy will move them backwards.eg:
Products > Desking > Office > Intrigue
see attached.
Thanks for your input.
CliveIn forum: Virtue ThemeHi, I need to show the product category page with 3 columns. Like this page: *Login to see link
I used the following shortcode but the page shows however 4 columns.[product_category category=”” per_page=”12″ columns=”3″ orderby=”date” order=”desc”]
There are others settings to do to shows the product category page with 3 columns?
thanks
In forum: Virtue ThemeIn reply to: Added Products do not show up after update
Thanks for investigating my problem, Ben. I have gone to Woocommerce and submitted to the help desk in which they may take 24 hours to reply. They offer no phone number to call. It looks as if they offer stronger support levels but only for users who have purchased themes, not free ones and I can’t work out how to get any paid support otherwise.
I don’t know how to reinstall the Woocommerce upgrade so I don’t want to mess with anything until I get their feedback.
I’ve gone to the WordPress support forum to learn there are several other users who are experiencing this same predicament. They have ruled out the theme being the problem and realize it is down to Woocommerce.
I don’t know how reliable they are historically as I am new to the game. But it begs the question, is there any other ecommerce plugin that works well with your theme. I enjoy using your theme and ease of use, but this Woocommerce thing has me concerned. My needs are simpler than originally planned as I may never use the shopping cart, may not need a payment gateway for a long time, but I like the product page features. For the short term perhaps I can go without an ecommerce element?
In forum: Virtue ThemeIn reply to: Updated woocommerce and website crashed
Okay, I contacted my hosting provider and they disabled the re-create pages. When I try to check out, I get the error below on the bottom of the checkout page before paying.
Fatal error: Call to undefined method WC_Shipping::get_available_shipping_methods() in /home/kimberly/public_html/wp-content/themes/virtue_premium/woocommerce/checkout/review-order.php on line 14
If you need to login to my website, I sent the info to you via your email.
If I can fix it, do I need to add a plug-in or something?
Thanks, Ben.
In forum: Virtue ThemeIn reply to: Added Products do not show up after update
In forum: Virtue ThemeIn reply to: Updated woocommerce and website crashed
February 11, 2014 at 11:36 am #4430No you need to remove the woocommerce-re-create-pages or you will never get back in… Do you have ftp access or mysql access?
Can you email one or the other to me, [email protected]Ben
In forum: Virtue ThemeI updated to Woocommerce 2.1.0 and this morning I’m adding products. When I am in the Add Product page, publish, and view product I see it in the website setting (with the category I chose notated to the right of the photo). However when I go to the website and look in the Shop and category I used, it does not appear.
In forum: Virtue ThemeIn reply to: Updated woocommerce and website crashed
February 11, 2014 at 11:22 am #4425The cart has to do with needing to update the theme, the fatal error though has to do with the plugin woocommerce-re-create-pages. I would deactivate that as it’s not ready for woocommerce 2.1
Ben
In forum: Virtue ThemeNot sure what happened. I trying updating woocommerce to the latest version to help my download link problem and now I can’t load products to cart, cart always shows as empty.
and when I try to access the dashboard to check the woocommerce pages, I get this huge error:
Warning: require_once(/home/kimberly/public_html/wp-content/plugins/woocommerce/admin/woocommerce-admin-install.php) [function.require-once]: failed to open stream: No such file or directory in /home/kimberly/public_html/wp-content/plugins/woocommerce-re-create-pages/woo-recreate-pages.php on line 79
Fatal error: require_once() [function.require]: Failed opening required ‘/home/kimberly/public_html/wp-content/plugins/woocommerce/admin/woocommerce-admin-install.php’ (include_path=’.:/opt/php53/lib/php’) in /home/kimberly/public_html/wp-content/plugins/woocommerce-re-create-pages/woo-recreate-pages.php on line 79
In forum: Virtue ThemeIn reply to: download links not working
Woocommerce 2.0.2
Virtue 2.0.2Seems to happen randomly. Didn’t have problem before January; however, I hardly had any traffic back then.
The customer purchased the product from Brookdale House (BH) on 1/31/14. There is no expiry for download set on the product page. When she tried to access the product through the link emailed to her, she received the error:
Invalid download. Go to homepage →
When I purchase an ebook, I don’t see the problem. To walk through the process: use the coupon: ben
In forum: Virtue ThemeIn reply to: Google Page Speed Tool
February 11, 2014 at 9:49 am #4413Hey,
Yeah it’s part of the plan to merge two of the css files and 2 of javascript files, unfortunately 3 files have to do with the revolution slider so those are out of my control.But most of what you need to do is enable all the caching and compression and thats done with a plugin like w3 total cache. I just turned it on for desktop on this domain and got a 90 without doing much tweaking. And I would have to to get the mobile up as total cache doesn’t do much mobile caching by default.
The other resource that is really useful is here: http://tools.pingdom.com/fpt/#!/dxrmn9/http://themes.kadencethemes.com/virtue-premium-3/
Ben
In forum: Virtue ThemeTopic: Google Page Speed Tool
Hi Ben – I ran my site, which uses the Virtue Premium theme v2.0.9.7, through the Google Page Speed tool, and it received pretty poor scores for both Desktop (74/100) and Mobile (64/100) devices. (*Login to see link
The major issues appear to be due to a number of factors, including…
– Eliminate render-blocking JavaScript and CSS in above-the-fold content
– Leverage browser caching
– Enable compression
– …Poor page speed can negatively impact user experience and Google has even stated they use it as a ranking factor for organic search results.
Is there any plan to address these types of issues in future releases of the Virtue Premium theme?
thanks!In forum: Virtue ThemeTopic: Icon menu "flanking" logo?
Okay, this is my last question, at least for tonight.
Is it possible to have my icons from the home page icon menu in line with the logo, but 3 on one side and 3 on the other, like this: *Login to see link
Thanks!
In forum: Virtue ThemeFebruary 10, 2014 at 6:48 pm #4374Usually you can make the link by adding #anchortag at the end of the page link.
So as an example the link for one can be: http://webtechsolutions.ca/services/#analytics
Ben
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