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  • In forum: Membership Forums

    In reply to: Two column accordion

    #261742

    Hi Ben,

    that’s why I stick with you since 2014 and that’s why I bought everything you ever offered :)) I hope you won’t change this fabulous support, ever.
    You also challenged me many times to upgrade my CSS skills. Thank you for that. I now learned about grid columns and could also find on my own why your CSS didn’t work. 2 x 10x

    The two column accordion was a client request, so… you know how that goes.

    NEW: I just updated everything to the latest version and run into some issues: two rows missing!
    If you can take a look (2/3 down on homepage), it’s two rows that have animations on the columns. Changed animations, without improvement. The content shows again only if I disable animation.

    Also on reload, the testimonials above show for half a second on one column. There is clearly some error on that page, but I couldn’t find it.

    Thank you for your time.

    In forum: Virtue Theme
    #261735

    Hi, I have a custom buy button image that I want to use a for sale, I will add it to a Single Product Page, but I cannot figure out what URL to add to it so that it takes the customer right to the checkout page for that product?

    Thank you!

    #261723

    Hi there.

    I’m aware if using Kadence Blocks you can simply copy a tab’s URL (e.g. – and auto-open the Tab in question. Great/cool.

    However.. I am *not* using Kadence Blocks – but instead SiteOrigin and the “Ascend Tabs & Accordion” Widget.

    If I right-click and “Copy link address” there I get something like:

    (on my clipboard).

    Promising..! However, when I come to use that as a link (from either on the same page, or from elsewhere on or off the website) the page simply loads and I neither end up near the tabs block, nor with desired tab open.

    Is this possible? If so, how? I have a lot of these so it isn’t really viable to switch to powering these differently. Has to be via SiteOrigin > Ascend Tabs & Accordion widgets..

    Thanks, John.

    #261717

    Hi Team,
    I have a Dark overlay with left/right nav arrows all of a sudden display on every page, after I click anywhere, anything. (www.mimiemmanuel.com)
    The only way to get rid of it is to hit esc but it returnes the moment I click anywhere making the site unusable.

    I had a bunch of ideas what it could be. Happened after updating, WordPress, theme, plugins and installing woocommerce.
    So I uninstalled Sumome, deactivated woocommerce and its related plugins.

    It is still there http://www.mimiemmanuel.com.

    I have looked around at various things and changed settings and changed them back as nothing has made it disappear.

    I would appreciate your help, it looks like a pop up image gallery with no images or something, but I didn’t put it there and can’t find where its coming from.
    Your help is much appreciated

    In forum: Ascend Theme
    #261716

    Hi thanks it took me a bit to get back but here goes!

    The dimensions entered in the “shipping” tab automatically show up in the additional information tab, it’s not a custom attribute. Which is why I don’t know how to change it.

    I did figure out how to set up a custom attribute for “product dimension”. But I don’t see any option for “Visible on the product page option” when setting up an attribute?

    Thanks, Glenn

    #261715

    Hi I’m waiting for our people to replicate the password entry problem, in the meantime can you let me know how to make the quantity field bigger in the shopping cart and the product page? Thanks!

    #261712

    Hi,

    I hope everyone is doing fine during this difficult time.

    I tried the free version of Ascend, and I imported the demo 1, which I’m still using. I really loved the design of the theme! And I’ve just upgraded to a premium 🙂

    I have two questions.

    I’m very new to WordPress, and first of all, I’ve been trying to figure out how I can change the homepage title image (to be honest I’m not sure what to call it, but it’s literally the one where there’s an overlaying home page title). I would like to just change from the existing one of demo 1 to the image that I have.
    I’ve been looking around on theme options, like the Home Page Header section and basically everywhere, but I couldn’t find it yet.

    I have also looked at the following pages, but they did not list the answer to that.
    Creating a Home Page with Pinnacle -Kadence Themes

    Creating a Homepage with Ascend Premium – Kadence WP

    The other question is:
    Is it possible to have a mobile-specific homepage title image? It would be really nice if I could just use a vertical image instead of a landscape one. If possible, where can I set the image?

    I’m afraid that these are really elementary questions, but any help will be appreciated.

    Thank you.

    #261705

    Hey,
    This is an issue with WordPress. I can create the same behavior with Co blocks or other block libraries.

    I traced it to a core change in 5.6 and I’m expecting them to update with a fix. However, I don’t imagein it will be in as fast a time as you would like.

    One quick way to get around this without having to reload the page is to click “edit” on your reusable block, then imminently click “save” you don’t need to change the title or anything. By doing that you force the reusable block to fully load inside the post content and then you can convert it.

    Ben

    In forum: Ascend Theme

    In reply to: Content not loading

    #261684

    Hi Hannah,

    I confess, I only checked the non-Kadence plugins. The culprit turns out to be Kadence Page Transitions. I’m not using it, I most likely tried it when I was first designing the site and left it activated. Weird that it affected page content loading though.

    I’ve just noticed something else – some font sizes have changed since the latest WP update. I’ll look into it and start a new thread if necessary.

    Thanks!

    #261667

    Hello
    Probably after the last update in the computer browser on the website not all elements of the home page are visible. I cannot see the contents of one Row layot and Split content block. You can only see the white background. When I change the page zoom – the content appears.
    Thank you
    Pawel

    In forum: Ascend Theme
    #261666
    This reply has been marked as private.
    #261661

    Hello Peter,

    Based on your screenshot, it seems like you haven’t set the Learn more button texts. Please note that the Learn More buttons texts you see on the edit page are placeholders and that you should set the text of the buttons. Additionally, the size settings could be found under the Learn More Settings tab – https://share.getcloudapp.com/NQuKolXn.

    Hope this helps and let us know if we can assist you further.

    Regards,
    Karla

    In forum: Ascend Theme
    #261654
    This reply has been marked as private.
    #261645

    it’s also occurring on frontend (in chrome only) with issues across other pages now.

    #261644
    This reply has been marked as private.
    #261637

    Hey, team,

    I’ve added text to two category pages and notice that the Headings on the Category pages themselves (not Title) are now plain text where it was larger, bold, and in Colour? I cannot see an option to change it so I assume the option is removed after the Kadence Blocks update?

    Up to now when I created a category it created a page and I’ve added text and links to blog posts which I now can’t do.

    How do I fix all this?
    The current links on pages are there but how do I add the new links to added text?
    And headings in H2, H3 in color?

    Hope to hear from you soon as this is holding me back.
    Regards

    #261636

    Hi Guys,

    I’m unsure if this is a WordPress or Kadence bug but I’m not getting it with other blocks (inc. other kadence blocks) when using Reusable blocks.

    I have a resuable block which consists of a 2 column row layout block with an image background for one column and an advanced heading and advanced button and paragraph block in the other column. There’s nothing else special about it that I can see.

    When I add this to a page and then select the “Convert to regular blocks” button, nothing happens and it remains a reusable block. The only way to convert it to a regular block is to save the page and then refresh the page and select the “Convert to regular block” button.

    If this is a Kadence bug, it would be much appreciated if it was fixed reasonably soon as I have a client with a new website that uses this block extensively so it’s leaving a rather bad impression on him.

    Thanks guys

    #261632

    I would like to add the Learn More as a button in the infobox. However the button appears too small. How can I set the button size to be similar to the settings in the other parts of the page?

    #261631

    I’m having issues since updating to WP 5.6. Page content isn’t loading (seems OK on mobile), sometimes can be forced by hitting reload a couple of times, but inconsistently. The URLs appear ok. In WP page edit one of the pages returns the error message ‘Updating failed. The response is not a valid JSON response.’ on manual update and on autosave.

    Apologies in advance, I can’t tell if it’s a WP /database issue or Kadence – the error message doesn’t help me to pin it down. I have reinstalled from a back-up and the database seems clean.

    Site is
    page with JSON error message is

    Thanks!

    #261630
    This reply has been marked as private.
Viewing 20 results - 5,621 through 5,640 (of 53,646 total)