I have some Plugins on my website. If I activate the “Kadence Page Transitions” Plugin, the Site crashes. There is the error message “The site is not availabe”. Only if I rename the Plugin via FTP to deactivate it, the site works again. Could you please take a look? Shall I give you Login credentials?
Thanks
Thorsten
Hi – I can’t seem to get this home page slider to appear on mobile display (iphone) *Login to see link – it looks OK in developer tools but vanishes on a real phone
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hi Hannah,
just wondering whether the parallax image working on mobile?
also i see different parallax image result between this link *Login to see link ine/parallex-image-home/
and *Login to see link ine ( below the icon image)
the one in “the parallax image home” page looks just right and it pulls the image right when i scrolled it down.
On the other hand the parallax image on Homepage is split up when i scrolled it down.
Please help me to fix the one on Homepage, you can find the parallax image below the icon image section
looking forward for your help thanks again
Hello – I am switching from Ascend Premium to try out the Kadence theme. Is there a list of shortcodes for buttons, columns, icons etc?
I have customized my button appearance in the theme editor but cannot find how to put them in a page. I am currently using SiteOrigin builder not Blocks. Thank you!
Hi,
It appears you are using the elementor widget to build that, I’m also seeing 12 posts per page. Can you make sure your elemetor settings match with your WordPress settings in the settings > reading?
Then resave your permalinks.
If that doesn’t work temporarily activate another theme. If you still have this issue then we know it’s with elementor and you would need to touch base with their support as they likely have docs on this.
If it’s fixed when you switch themes send me a login here using “set as private reply” and I’ll take a look to see what could be going on.
Ben
HI,
I don’t suggest you do this, you can turn off the header and footer right in your page settings : https://kadence-theme.com/docs/page-post-specific-layout-settings/
If for some reason you do want to do this with css use:
#masthead as the selector for the header.
Ben
Him,
Can you post a link, I can’t recreate this when I try and it’s possible you are setting the colors specific for pages or for posts and that is preventing the overriding in the main color settings.
A login so I can see this would be great.
Ben
Hi Kadence,
I’m trying to build a landing page without a header and footer. I applied the following CSS:
/** General >> Main header site header row container inner **/
#main-header .site-header-row-container-inner {
display: none;
}
/** General >> Colophon site footer row container inner **/
#colophon .site-footer-row-container-inner {
display: none;
}
This doesn’t show it on the desktop, but it does show it on tablet and mobile. Why doesn’t it hide it on tablet and mobile? Here is a quick screen recording of the issue: *Login to see link
Kind regards,
Henri
Hello,
Ah, do you happen to have a link to the site and of one of the pages you would like the sticky header disabled on?
Thanks!
Thanks for the response Chris. I inserted this into the CSS for the page in Elementor and it didn’t have any effect. Is there a selector that needs to be defined in that code? I am using Kadence Pro for the header.
Hello,
Currently, there isn’t a toggle for this as it’s either on or off. You may be able to find a workaround using elements if using the pro version. The css to make it not sticky would look like this:
.page-id-#.item-is-fixed {
position: relative !important;
left: 0;
right: 0;
z-index: 1200;
}
Though the page id may change this would be the closest way to achieve this. You can get page and post ids classes from the body in the browser’s dev tools.

You can make a feature request here: https://www.kadencewp.com/roadmap-kadence-theme/
Let me know if that works!
Hi Hannah,
I solved it…. but I think it should be addressed in the tutorial…
The solution is … I configure the element setting : Display to “Entire Site”, and User to “All Users”
After doing this, I can finally see the hover effect of mega menu.
But then I encounter another problem.
As you may see in the attache image, I use 9 Info Box in the element page, I set Media all “align to left”. It’s OK in both preview and publish mode.
Then I apply it to the Mega Menu, but the actual appearance in the front-end, the Media seems to be “align to top”. I’ve try many times, just couldn’t make it right. How can I have the same appearance just like the element page? Thanks

Hello Team Kadence!
I noticed in the theme options panel that when you click the “clear” when setting a color from the color picker, the word “Clear” disappears and doesn’t come back unless you refresh the page. For accessibility reasons, it should stay. Is this something that you can add? Thank you!
You can adjust the order of your homepage contents from the Homepage Layout Manager in Theme Options > Home Layout. Does this work for you?
Hannah
Google is no longer displaying in SERP’s the published date for the articles. I have no idea since when this is happening and I just noticed it.
There is no setting for this in the RankMath SEO plugin and they advised this is a common theme issue (in general, not yours).
Example URL *Login to see link although the problem is sitewide.
I have the date enabled in Kandence and update data disabled. However, the code inside the page is this: <span class=”posted-on”>
<time class=”entry-date published” datetime=”2020-09-30T11:38:02-07:00″>September 30, 2020</time><time class=”updated” datetime=”2020-09-30T11:40:35-07:00″>September 30, 2020</time> </span>
However, only one of them is shown, the correct one.
Google Webmaster Forums on the matter: *Login to see link
Can you please check other blogs that run on your platform if they have the same problem? This should narrow it down if it’s something on my site or a more general problem.
Maybe a fix is the lack of schema markup for the publish date?
I could also add a hint before the date such as Published or Updated but I checked a lot of sites and they pick it without that.
Thank you.
Hi – On the product page I’d like the ‘sale’ banner to stretch across the width of the image (as it does on the archive/thumbnail views) – how can I do this please?
*Login to see link