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In forum: Ascend ThemeIn forum: Membership Forums
Hi,
It seems that currently the account element does not have these options on mobile and tablet:
1) If you are logged in on mobile or tablet then the icon and username is shown but if you click on it, then nothing happens. It shoult take me to the account page at least
2) There is nor dropdown menu like on desktop. That means that I am unable to log out or visit my WooCommerce account pages or other pages (depending on the menu settings)Please advice how to fix those issue?
Thanks,
J.In forum: Virtue ThemeIn reply to: Issue with Template
Cart Flows – and the owner/developer took the weekend off right in the middle of fixing this and in the middle of a big sale I am having with it where I have lost many sales.
What is happening is that the entire HTML starting with <!DOCTYPE html> is repeating itself twice on that Template, causing the js errors in the checkout.
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This is what my hosting co engineer said:
I think it could be a Theme and page setting related issue. Given that things repeat themself around this line of code:
> <div class=”wrap clearfix contentclass hfeed” role=”document”>
I’ve identified that there are 3 template files in your theme that include that code. So those theme files seem relevant to the issue here potentially. Those files are:
./virtue_premium/lib/woocommerce/woo-core-hooks.php
./virtue_premium/archive-events.php
./virtue_premium/base.phpTo me it seems that with this “Landing page” style of site page you may need to use a different template for the page than the default one. Since it appears that the theme is rendering the page with an additional template wrapped around it. Almost as if the page includes a full HTML content and then the “./virtue_premium/base.php” template is being rendered around that content.
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AND, when I change to Default Template the errors go away. Here is an example of this issue – go to this page https://internetslayers.com/new-cbd-plr/ and click Buy Now button towards bottom, you will be taken to the Checkout page where this duplication is occuring.
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This reply was modified 5 years, 7 months ago by
JR.
In forum: Virtue ThemeIn reply to: Issue with Template
In forum: Kadence ThemeHi,
on the shop page I get shipping information under each product “zzgl. Versand”. See *Login to see link
How can I turn off this? I’m not sure if it is a theme thing.
Thanks MichaelIn forum: Virtue ThemeTopic: Blog pages counter 0
Again, this happened months ago as I remember.
the full blog breadcrumb shows the correct number of pages
i.e
Full Blog
Home » Full Blog – Page 3 of 41But the Blog breadcrumb shows that pages are 0
like this:Blog
Home » Blog – Page 3 of 0
Blog
Home » Blog – Page 4 of 0
Blog
Home » Blog – Page 5 of 0
.
.
.
e.t.csee the picture
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This topic was modified 5 years, 7 months ago by
GasTheo.
In forum: Membership ForumsIn reply to: SiteOrigin Page Builder plugin problems
September 5, 2020 at 11:59 pm #256422Hi,
I’ve been trying in the meanwhile, and although I haven’t solved the issue I did notice some things.
First I assumed that it may be due to the combinatin of Page Builder items and ‘regular ascend’ things that I added on the page, like normal text, headings, etc, while not using the row builder of Page Builder. However, I’ve tried to create a page only using Page Buider, and the results was the same. First it seems as if it works, it shows good on the website. But when I save it, leave the editing page and return, then the page gives an error.
I noticed a second thing, when I use the kadence importer to import demo pages, the pages that are build with pag ebuilder are listed in the overview as ‘front page, site origin page builder’. My pages don’t show that extra description, just ‘home page’. Is there an extra setting that I need to alter before page builder works properly?
Best,
AngelaIn forum: Membership ForumsSeptember 5, 2020 at 6:25 am #256421Hello,
When I use the Page Builder plugin to build page sections or to import pre-build sections, it works and shows good on the website. However, when I want to edit the page on a later moment, it states: ‘this block contains unexpected or invalid content’. It still shows good on the website, but when make changes in the content, trying to fix the issue, the elements that I’ve build are removed from the website or show up faulty.
I’ve encoutered this a few times with different Page Builder elements already, when I try to ‘resolve’ the issue, mostly there are some spaces showing in the html-code (see screenshot).
I’m really confused with this. Page Builder is one of the recommended plugins, so I assumed it would be working properly. I hope someone could help me with this.
In forum: Kadence ThemeIn reply to: Customizing the default author’s byline
September 5, 2020 at 12:08 am #256417Hi Michael,
I can confirm the issue regarding single posts and informed Ben about it.
Coming to the archives, the filter does work as it is supposed to. This can be tested by adding
add_filter( 'kadence_author_meta_output', 'custom_author_by_line' ); function custom_author_by_line( $output ) { return 'test'; }The reason why it is not working in this particular case is probably because
do_action( 'pp_multiple_authors_show_author_box', false, 'inline' );has been designed to only work in singular views. That is what PublishPress’ doc page seems to be suggesting based on the screenshots.
Can you get in touch with them to find out what you need to use for archives?
In forum: Virtue ThemeTopic: Issue with Template
Hi, I have a plugin that does Sales Funnels and the JS on those Checkout pages through funnels are suddenly being broken when I select Template For Page Builders which means no header, no sidebar nothing but Woo Checkout Fields show up on those Checkout Page in the funnel.
This is fixed when I switch to Default Template, which is the default Woo checkout in the regular store (not in this funnel) which is working properly.
The plugin developer is kind of useless, but my wonderful host Liquid Web finally helped me identify that a theme issue is what is braking those checkout pages.
See image attached – this is where when I edit those Funnel Checkout pages within the Funnel plugin interface and I can choose different templates.
Before I ask for help with this from you, I wanted to know if the Template For Page Builders is part of Virtue?
In forum: Virtue ThemeIn reply to: Youtube shortcode
Hi Hannah,
In the thread above, Ben mentioned that the Kadence Youtube shortcode doesn’t work for Youtube playlists. So I am currently writing a title for the playlist, formatted to a header style such as <h4></h4> and then just inserting the playlist url directly. WordPress displays the first video in the playlist, but I don’t know how to modify the container to center-align or insert a max width of 600px, so the video displays at the full width of the page. See here: http://www.johngrahamtours.com
John
In forum: Kadence ThemeIn reply to: Kadence theme lightbox
In forum: Ascend ThemeTopic: Cannot login to my site
September 4, 2020 at 8:33 am #256378Hey Ben
I am having a problem when trying to login to my site via Bluehost. Bluehost can’t get it fixed – any idea what I can do as they don’t know what caused it – the first page after I log in to Bluehost shows there is an update but when I click on it a red message pops up saying If you’re trying to get into WordPress and the problem persist contact support?
In forum: Ascend ThemeIn reply to: page title and subtitle section – Ascend Free
September 4, 2020 at 7:12 am #256357Hi Hannah
I have set the default but want to change it on individual pages. Or do they need the premium version?
Regards
Chris
In forum: Virtue ThemeIn forum: Kadence ThemeTopic: Kadence theme lightbox
Hi there,
Could we disable the Kadence pinnacle theme light box for the review plugin we are using – judge.me? judge.me is a plugin which allows customers leave product reviews on the site.
The issue is that 2 image lightboxes pop ups when the user clicks on the review image (one belonging to the theme, the other belonging to judge.me) As such, is it possible to disable the theme lightbox for the judge.me review widget on the product page?
Thank you and I look forward to hearing from you.
In forum: Kadence ThemeSeptember 4, 2020 at 2:18 am #256337We have a blog site and for a reason, not to be explained :-), we added some pages and set them up as blogposts to. Now the customer likes to hide author and date for these surtain posts (pages). I know the way to hide them in to the customizers but this would effect al blogposts and we just want to achieve this for a select ammount of posts. All those post have the same categorie, so maybe some custom CSS to hide date and author for post of surtain category is an approach that would work. However my knowledge of CSS is to limit to do this en possible Kadence theme has something on its sleeve i did not discoverd yet.
In forum: Ascend ThemeSeptember 4, 2020 at 1:35 am #256335Hi
i am currently helping a non profit with moving their website from a government sponsored community web hosting that has had its funding cancelled. we are starting with the free theme for now…
i don’t know if i am imagining it, but i am sure that the page title and subtitle section below the content section was there before in the free theme. i can see it in the premium version. i want to change the page header image from the default.
or is this standard for the free version?
regards
chris
In forum: Virtue ThemeHi, I want to add a video in the product page to teach my clients how to order the Product and I taught of Adding a slider to the product that can link to a YOUTUBE VIDEO but can find the way. Can you help or do you know another way to do so.
Thank you for your help.
*Login to see linkIn forum: Kadence ThemeIn reply to: Kadence Starter shop Templates
September 3, 2020 at 8:47 pm #256330PLEASE I NEED ONE MORE HELP, IN THE CART AND CHECK OUT PAGE, THERE IS IMAGE IN THE HEADER BELOW THE MENU, HOW CAN I REPLACE THAT VERY IMAGE, I HAVE EIDITE BOTH PAGE WITH WOO COMMERCE BLOCK, YET THE IMAGE IS STILL THERE
i have a screen short for you to see, please how can i remove the image. -
This reply was modified 5 years, 7 months ago by
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