Search Results for 'page '

[paul]

paul

#220420

Hi there.
Also when the small revolution slider does show up on the mobile I then log out on my desk top and the slider is then on my desktop page. When I log back in the slider that should be on the desktop home page is visible again. Im rather confused.
Regards, Paul

[paul]

paul

#220419

Hi there.
I have had a problem for some time now and cant seem to rectify it. In the theme options i have chosen to have a revolution slider on my home page. I also chose to have a mobile friendly revolution slider from the options. The problem I have is that the home page slider shows up but the mobile friendly one wont show up on mobile. If it does then its showing on my home page as well. Could you please give me some direction on this as ive come to a dead end.
Kind regards, Paul

[paul]

paul

#220419

Hi there.
I have had a problem for some time now and cant seem to rectify it. In the theme options i have chosen to have a revolution slider on my home page. I also chose to have a mobile friendly revolution slider from the options. The problem I have is that the home page slider shows up but the mobile friendly one wont show up on mobile. If it does then its showing on my home page as well. Could you please give me some direction on this as ive come to a dead end.
Kind regards, Paul

[phil2]

phil2

#220415

Hi team,
I had a great display of testimonial posts using the “testimonial grid” page template and setting the word count to 30 words.
However, that template doesn’t show a featured image and the client asked for one.

So I have tried the “feature” template with a featured image and it looks great.
I’ve added the shortcode [testimonial_posts items=0 columns=3 cat=full] to display the testimonial posts, but I loose a lot of the character the page had previously as I can’t see a way to limit the number of words. So each post appears in full.

Is there a way to limit the word count using the shortcode?
If not, please can you suggest a different workaround?
Many thanks,
Phil.

[phil2]

phil2

#220415

Hi team,
I had a great display of testimonial posts using the “testimonial grid” page template and setting the word count to 30 words.
However, that template doesn’t show a featured image and the client asked for one.

So I have tried the “feature” template with a featured image and it looks great.
I’ve added the shortcode [testimonial_posts items=0 columns=3 cat=full] to display the testimonial posts, but I loose a lot of the character the page had previously as I can’t see a way to limit the number of words. So each post appears in full.

Is there a way to limit the word count using the shortcode?
If not, please can you suggest a different workaround?
Many thanks,
Phil.

[Elaine]

Elaine

#220414

I started messing around with gutenberg today and the kadence blocks for it. I dont mind learning it and moving on with it, but if I do, I wont be able to edit the pagebuilder pages and posts because their settings arent there. Is there a way to use gutenberg but still edit pagebuilder pages? Thank you!

[Colin]

Colin

#220413

Hi all

I was playing with your pagebuilder and failing – best I could do is two rows of three panels but this just squashes down until it lurches to 1 col – so I have no problem in building this with divs and css. I can page source / inspect element for individual panels, but the main structure is flummoxing me a bit.

Any clue where to begin?

Colin

[Colin]

Colin

#220413

Hi all

I was playing with your pagebuilder and failing – best I could do is two rows of three panels but this just squashes down until it lurches to 1 col – so I have no problem in building this with divs and css. I can page source / inspect element for individual panels, but the main structure is flummoxing me a bit.

Any clue where to begin?

Colin

[Ben Ritner]

Ben Ritner

#220410

Yep a login would be great so I can see what you are seeing with it active. Your home page loads fine for me right now.

Ben

[Ben Ritner]

Ben Ritner

#220406

Ok, Here is what I saw:

when I first went to your site it was broken, I thought you must have already updated the theme but then I found the older theme there. I looked at what was broken using the dev tools in chrome and looked through the console errors. I found several JS errors on your site. All related to javascript functions that couldn’t run when they were supposed to. I was curious and so I looked at your non-staging site and I also see those same errors: https://www.refreshskintherapy.com/ the page doesn’t load when I view it in chrome.

That got me looking at your plugins and there I found two plugins that do the same things and should never both be used on one site. Autoptimize and Fast velocity minify. Looking in both plugins setting there were several settings that I would not advise using especially with all the things you have running on your pages (popup, cookie consent for some examples). I turned off the deferring JS settings, in particular, deferring JQuery and the settings to cache admin pages (that creates really crazy minify files because while logged in lots of plugins (jetpack) and even WordPress load scripts that should only be run on the admin).

I deactivated Autoptimize since you don’t need it, it wasn’t helping anything because you have Fast velocity minify. So just working with the Fast velocity minify settings I got things to work consistently while leaving the parent theme active, I updated and cleared the minify and confirmed that with the cleared cached and minify settings correct things worked.

I then reactivated your child theme and hit some new errors where again your home page wouldn’t load.

I found this in your child theme functions file:

// Defer Javascripts
// Defer jQuery Parsing using the HTML5 defer property
if (!(is_admin() )) {
    function defer_parsing_of_js ( $url ) {
        if ( FALSE === strpos( $url, '.js' ) ) return $url;
        if ( strpos( $url, 'jquery.js' ) ) return $url;
        // return "$url' defer ";
        return "$url' defer onload='";
    }
    add_filter( 'clean_url', 'defer_parsing_of_js', 11, 1 );
}

I remove it, I strongly suggest you leave it out. You already have a plugin to manage all this and manage deferring scripts adding a function only created confusion and conflicts.

I also deactivated this plugin: Remove Query Strings From Static Resources (that also is a duplicate conflict creating thing because you already have a plugin that controls this Fast velocity minify).

So now things are looking better but still won’t load because of errors and one was coming from a script added by this plugin: WooCommerce – Gift Cards

I looked and it hasn’t been updated in 6 months, not great reviews either. I suggest looking for a replacement.

For now though and since I doubted the author would get back to you quick I went in and manually fixed the plugin to work.

Last but not least your child theme is overriding the base.php file. Which is not something I suggest, in terms of adding scripts into your site we have a tool for that in your theme options > header and footer scripts. The base you had created was out of date and the last part of why when you updated everything was breaking. I’ve fixed that and moved your scripts into the theme options. I suggest remoing base.php from your child theme.

So now your site is updated, the theme is to 4.9.4 and I’ve massively cleaned up what is running and kept all the speed improvements you were going for.

You still have two errors on your site, they don’t prevent the page from loading but I don’t like to ignore errors.

Both errors have to do with your script you are adding in the header to load this file: https://az416426.vo.msecnd.net/scripts/JavaScript/JavaScriptSDK/ajax/ajax.ts In that file there is an error. It’s possible this is because of your staging site but I don’t know why you are adding that or what it’s doing for you so I figured I would just alert you to this. To see it simply right click, click inspect and look at the console tab. You will see an ajax error and the source is the link I posted which is coming from the scripts you are adding (previously through the child theme now through the theme options > header scripts).

The next is this error:1 POST https://dc.services.visualstudio.com/v2/track 400 (Invalid instrumentation key)

Again I don’t know why you are adding so I can’t guess as to why the errors and how to fix but you should know that there are errors in the console.

I really hope this is clear and is helpful. I understand it’s a lot if you wish for me to update your live site with all these changes I would be happy to.

Ben

[Hannah]

Hannah

#220404

Hi Pam,
Oh gosh, that sounds super frustrating! But glad it’s working! You should be able to add a parallax effect to a sidebar page the same way as any other page. Does this not work for you?

Hannah

[mariella.molina]

mariella.molina

#220402

Hello,

I am setting up my woocommerce site, and would like to know how to go to previous after a customer successfully enter their login information, or filled out their registration form.

Many thanks.

Kind regards,
Simon

[mariella.molina]

mariella.molina

#220402

Hello,

I am setting up my woocommerce site, and would like to know how to go to previous after a customer successfully enter their login information, or filled out their registration form.

Many thanks.

Kind regards,
Simon

[Ben Ritner]

Ben Ritner

#220399

Hey,
I installed the classic editor plugin for you. Now all things Gutenberg are not their and you can look at the classic editor. Is that what you need to be able to create the pages you want? Or would you like me to create some portfolio post? I see from the portfolio posts on your site that you have one with a video added already.

Ben

[Ben Ritner]

Ben Ritner

#220398

Hey,
Basically from what you are saying it sounds like your server is simply timing out when you have all the plugins running that you have. Which means your PHP settings are maxed out. If this is your issue it has nothing to do with WordPress or the theme or the plugins and is simply that your server isn’t set up for the load you are asking it to take.

Most hosts can easily increase your php settings (max memory, max execution, max input vars, etc) and that would resolve, in some cases, you may be using all the available CPU and if that is the case you just need to get a better host.

Best thing to do is get your php error logs and determine what the error is that shows there when you try to edit the home page. If no error is being outputted then likely you have the CPU issue and you need to talk with your host, see if getting more power is possible or look at moving hosts.

Does that make sense?

Ben

[Elaine]

Elaine

#220385

This reply has been marked as private.

[ekhoo.sunray]

ekhoo.sunray

#220381

I’ve been using the adjustable percent now available in a 2-column Row Layout block. I’m putting a small image in the left column, width 10%. I’m putting an Advanced Heading block in the right column.
I want the text (on a computer screen) to be centered vertically with the image. I first did that by adding a 30 pixel top margin in the Advanced Heading. On a small screen, with this arrangement, the text for the first image is closer to the second image than the first, and likewise down the list.
Then I noticed I could make the Row Layout centered vertically, remove the 30 pixel margin, and get the same effect on a computer. However, this ends up having the same problem on a phone/tablet.
I don’t know how the margins that end up between the images I’m using get set, or how those relate to the vertical space (when displayed on a phone/tablet) between (a) the contents of column 1 & 2 of a row, and (b) the contents of column 2 of one row and column 1 of the next.
Is there a way I can get each row’s content grouped more closely together, and more clearly separated from the next row?
See prototyping being done at http://www.systalk.org/foodworx/programs/
I’m using reusable blocks on this page and in the “Other Programs” list at the bottom of the individual program pages. It took a bit of puzzling to figure out how to work with them.

[jleslie]

jleslie

#220378

We made a clone of our site before hosting provider upgrades to PHP 7.2 to make sure our website will still function. Upon doing so the cloning site is now broken. We reached out to our hosting provider but they claim this issue is due to the theme. Please advise.

*Login to see link

live site
*Login to see link

This is one of the error messages.
Fatal error: Uncaught Error: [] operator not supported for strings in /www/wp-content/themes/virtue_premium/lib/kt-plugins-activate.php:32

[jleslie]

jleslie

#220378

We made a clone of our site before hosting provider upgrades to PHP 7.2 to make sure our website will still function. Upon doing so the cloning site is now broken. We reached out to our hosting provider but they claim this issue is due to the theme. Please advise.

*Login to see link

live site
*Login to see link

This is one of the error messages.
Fatal error: Uncaught Error: [] operator not supported for strings in /www/wp-content/themes/virtue_premium/lib/kt-plugins-activate.php:32

[pdyoko]

pdyoko

#220370

Let me ask this question also.

Can I do a sidebar with a parallax in the body of the page? I might be seeking do to the impossible. 😉

Thank you, Hannah,
Pam

[pdyoko]

pdyoko

#220359

Hi,

For whatever reason beyond my understanding, there is no parallax option in the right sidebar in the page editor.

Theme Options> Settings >Fullwidth > No sidebar
Theme Options” Home Layout> Page Content

Went to Home page to set “Page Content” playing photo to be used as Parallax layout….and it’s not there.

Sending access info below.
Thank you
Pam

[pdyoko]

pdyoko

#220359

Hi,

For whatever reason beyond my understanding, there is no parallax option in the right sidebar in the page editor.

Theme Options> Settings >Fullwidth > No sidebar
Theme Options” Home Layout> Page Content

Went to Home page to set “Page Content” playing photo to be used as Parallax layout….and it’s not there.

Sending access info below.
Thank you
Pam

[Maria Cecilia]

Maria Cecilia

#220358

I have never deactivated that plugin because it is for credit cards, I have it in many others sites with Ascends and every thing is OK.
I have the feeling that has to be with de size of the plugin, seems that the page needs more space.
Cecilia

[Kevin]

Kevin

#220354

Hello,

You should be able to save templates just as you would any other elementor page. When editing your template, next to the “update” or “publish” button, you should see the arrow that says “save options” when hovered.

Open this, and save your template. Then on the new page/post/product, just clock the folder next to the plus and you should be able to access your templates.

Hopefully I’ve explained this clearly enough.

Let me know if that works for you.

-Kevin

[colleen]

colleen

#220350

Hi Kevin,
I appreciate the quick reply!
Here’s an example of a property grid where each item links to a detail page: https://banddrealty.com/buying/
It would be nice to sort by the property categories (lease, sale, development) – and maybe by location.
the detail page would have a hero image or slider (depending on photo availability) and property details, contact info, etc…
Thank you! 🙂

[colleen]

colleen

#220345

Hi,
I’m new to Kadence Themes and currently using to build a commercial real estate/property management website. Would you recommend using a portfolio page for the property master and detail pages – or a real estate plugin? The master page should be sortable.
Thanks for any help and advice! 🙂

[colleen]

colleen

#220345

Hi,
I’m new to Kadence Themes and currently using to build a commercial real estate/property management website. Would you recommend using a portfolio page for the property master and detail pages – or a real estate plugin? The master page should be sortable.
Thanks for any help and advice! 🙂