Search Results for 'page '

[Glenn]

Glenn

#191331

Hi there,

I have some custom fields on my woocommerce product pages and they are not displaying on a single line using the Virtue premium theme.

If you see this link:

*Login to see link

Custom fields:

Location
: Pukeatua, 3880
Fundraising Percentage
: 25

Should display:

Location: Pukeatua, 3880
Fundraising Percentage: 25

I am sure if there is a conflict or the css just needs updating but if you could offer any advice that would be great.

Thank you,

Glenn

[Glenn]

Glenn

#191331

Hi there,

I have some custom fields on my woocommerce product pages and they are not displaying on a single line using the Virtue premium theme.

If you see this link:

*Login to see link

Custom fields:

Location
: Pukeatua, 3880
Fundraising Percentage
: 25

Should display:

Location: Pukeatua, 3880
Fundraising Percentage: 25

I am sure if there is a conflict or the css just needs updating but if you could offer any advice that would be great.

Thank you,

Glenn

[Hannah]

Hannah

#191325

First off, you had set a page as your posts page from Settings > Reading. That overrides the blog template. It needs to be left blank.
As for your Visit page, rather than adding your posts as a link in the visual editor widget, I would suggest creating categories for your specific posts, then adding your posts via shortcode like this: [blog_posts type="normal" items="1" cat="photos"]
Would that work for you?

Hannah

[Sharon]

Sharon

#191324

Do you have a link to help us easily modify the WP Privacy Policy draft when we click “Create privacy policy” page related to GDPR process? I looked at your link (*Login to see link and thought you did a good job. Here is what I initially created with automatic wording included to start with. It is really wordy and would like it simpler. I realize the wording all depends on the site’s functions. But any input welcomed before I start this with all my sites. Thanks much.

Who we are
Our website address is: *Login to see link .
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: *Login to see link After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Additional information
How we protect your data
What data breach procedures we have in place
What third parties we receive data from
What automated decision making and/or profiling we do with user data
Industry regulatory disclosure requirements

[Sharon]

Sharon

#191324

Do you have a link to help us easily modify the WP Privacy Policy draft when we click “Create privacy policy” page related to GDPR process? I looked at your link (*Login to see link and thought you did a good job. Here is what I initially created with automatic wording included to start with. It is really wordy and would like it simpler. I realize the wording all depends on the site’s functions. But any input welcomed before I start this with all my sites. Thanks much.

Who we are
Our website address is: *Login to see link .
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: *Login to see link After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Additional information
How we protect your data
What data breach procedures we have in place
What third parties we receive data from
What automated decision making and/or profiling we do with user data
Industry regulatory disclosure requirements

[Sharon]

Sharon

#191321

More info: Same issue with other sites as well that use Site Origin-Page Builder and Virtue Premium Theme.
http://mychoiceconnection.com/cc-furniture/
http://celebratingyourjourney.com/test/ (Since every page on this site uses Site Origin already prior to problem, I created a new page to test to convert to Page Builder. And the same problem Page Builder not working and reverting back to Visual Editor happened. And Kadence Themes Virtue Shortcode-Table isn’t functioning right also after Site Origin and Kadence Theme updates. Just guessing there may be connection between the two since the problems happened at the same time after updates; but not certain.)

I am about to start on a new site using Ascend Premium but have not activated Site Origin-Page Builder yet. Waiting to solve problem with all other sites. Your help much appreciated.

PS. I did deactivate Jetpack on mychoiceconnection.com but Page Builder still didn’t work; nor did Virtue Shortcode-Tables. Other shortcodes worked.

[Sharon]

Sharon

#191298

With the latest Site Origin update, can’t convert a page to Page Builder. Also the Virtue Shortcode for that page isn’t working properly since Page Builder update. I can’t get into the table fields or rows to paste content. But column shortcode works as a work around for now. Some forum say it may be a Jetpack/Site Origin problem. Everything has worked well for the past many years until today. Sent same message to Site Origin forum. Need your help ASAP. Thanks much.

*Login to see link

*Login to see link

[Sharon]

Sharon

#191298

With the latest Site Origin update, can’t convert a page to Page Builder. Also the Virtue Shortcode for that page isn’t working properly since Page Builder update. I can’t get into the table fields or rows to paste content. But column shortcode works as a work around for now. Some forum say it may be a Jetpack/Site Origin problem. Everything has worked well for the past many years until today. Sent same message to Site Origin forum. Need your help ASAP. Thanks much.

*Login to see link

*Login to see link

[Smith]

Smith

#191297

Hello all,
I have checked to have the primary menu show on the footer as a footer menu and I notice that the sub-menu items are as drop down in the primary menu, but in the footer menu they are opened and spread out.

Is there something I can do to make them look like regular sub-menu items – hidden until clicked on drop down arrow?

Here is the link: *Login to see link

Thanks so much!

[Smith]

Smith

#191297

Hello all,
I have checked to have the primary menu show on the footer as a footer menu and I notice that the sub-menu items are as drop down in the primary menu, but in the footer menu they are opened and spread out.

Is there something I can do to make them look like regular sub-menu items – hidden until clicked on drop down arrow?

Here is the link: *Login to see link

Thanks so much!

[Sharon]

Sharon

#191293

Didn’t know if their updates would have any affect on your themes I use. Just wanted you to know as an FYI. Here’s their message:
–
Hello,

Please read this email carefully as it contains actions items that need immediate attention from you.

As we continue to increase the security of our network, it has become necessary for us to force the upgrades of many scripts. Many of these outdated scripts create vulnerabilities that can be avoided.

Beginning on May 30, 2018, we will begin the process of updating all scripts on our shared server environment. Any scripts that were installed using Softaculous will naturally be updated. Any scripts that were installed manually will be imported into Softaculous and managed through that interface.

What does this mean for you? You will want to make sure you have backups of your site’s files, content and database. These backups should be downloaded and stored locally on your machine. Please do not store them on the server. Once your server is ready for updates, you will receive another email letting you know. We do not have a specific timeline for when your account will be updated.

Due to the nature of the updates that are needed, there will be no extensions granted. If you are unable to, or forget to create your own backups, our system does keep backups for 3-5 calendar days. Please understand that we will not restore your account to any date prior to the updates made. Any accessible backups will be zipped up and made available to you to download locally. We will not allow any rollbacks or restores to previous versions of the scripts you are using. These backups can be accessed through our Managed Shared Hosting program if you need them.

Should you need assistance in creating backups of your account, please email us at [email protected] with the subject: Need Assistance Creating Backups of My Account, or call us Mon-Fri 7:00am to 5:00pm Pacific time. We will be happy to help.

Thank you in advance for your understanding.

Regards,
Lunarpages System Administration Team

[Sharon]

Sharon

#191293

Didn’t know if their updates would have any affect on your themes I use. Just wanted you to know as an FYI. Here’s their message:
–
Hello,

Please read this email carefully as it contains actions items that need immediate attention from you.

As we continue to increase the security of our network, it has become necessary for us to force the upgrades of many scripts. Many of these outdated scripts create vulnerabilities that can be avoided.

Beginning on May 30, 2018, we will begin the process of updating all scripts on our shared server environment. Any scripts that were installed using Softaculous will naturally be updated. Any scripts that were installed manually will be imported into Softaculous and managed through that interface.

What does this mean for you? You will want to make sure you have backups of your site’s files, content and database. These backups should be downloaded and stored locally on your machine. Please do not store them on the server. Once your server is ready for updates, you will receive another email letting you know. We do not have a specific timeline for when your account will be updated.

Due to the nature of the updates that are needed, there will be no extensions granted. If you are unable to, or forget to create your own backups, our system does keep backups for 3-5 calendar days. Please understand that we will not restore your account to any date prior to the updates made. Any accessible backups will be zipped up and made available to you to download locally. We will not allow any rollbacks or restores to previous versions of the scripts you are using. These backups can be accessed through our Managed Shared Hosting program if you need them.

Should you need assistance in creating backups of your account, please email us at [email protected] with the subject: Need Assistance Creating Backups of My Account, or call us Mon-Fri 7:00am to 5:00pm Pacific time. We will be happy to help.

Thank you in advance for your understanding.

Regards,
Lunarpages System Administration Team

[Hannah]

Hannah

#191291

Hi Ali,
Have you tried using the home slider? From Theme Options > Home Slider you can select Video from the dropdown then add your video embed code to the tab at the bottom of the page.
Let me know how that works for you!

Hannah

[ali]

ali

#191279

Hi there

I want to display the vimeo video at the top of the page and I understood the best way to do this was to use the home page widget area. However, I would like to display full-width on the page and remove the white padding between the top of the video and the navigation bar. Can you please advise what I need to do?

*Login to see link

Thanks

Ali

[ali]

ali

#191279

Hi there

I want to display the vimeo video at the top of the page and I understood the best way to do this was to use the home page widget area. However, I would like to display full-width on the page and remove the white padding between the top of the video and the navigation bar. Can you please advise what I need to do?

*Login to see link

Thanks

Ali

[Sharon]

Sharon

#191261

Over the years I have used One-Click Child Theme plugin (*Login to see link with VPremium as parent theme.

This plugin is no longer maintained with newer WP versions. So, I won’t be using it any longer. I assume I will need to deactivate plugin and child-theme I created with it. Don’t know what steps will be needed for disconnecting from that plugin and child theme I created without losing anything. Not certain what I am dealing with on this. This is a new learning curve for me.

Do you see any problems surfacing staying with it? Lately I have been getting server recognition error message within admin when opening a page or post. I close it and it then works ok until the next time I am in the admin site. This is the site http://www.celebratingyourjourney.com.

With another site, http://www.mychoiceconnection.com, I routinely get a message “too many log in tries, locked for 24 hours” for users. The site used to have a subscriber log in feature but was deleted quite awhile ago. Don’t know why I am getting that error.

Anything to do with using that plugin??? Thanks for any help you can provide.

[Sharon]

Sharon

#191261

Over the years I have used One-Click Child Theme plugin (*Login to see link with VPremium as parent theme.

This plugin is no longer maintained with newer WP versions. So, I won’t be using it any longer. I assume I will need to deactivate plugin and child-theme I created with it. Don’t know what steps will be needed for disconnecting from that plugin and child theme I created without losing anything. Not certain what I am dealing with on this. This is a new learning curve for me.

Do you see any problems surfacing staying with it? Lately I have been getting server recognition error message within admin when opening a page or post. I close it and it then works ok until the next time I am in the admin site. This is the site http://www.celebratingyourjourney.com.

With another site, http://www.mychoiceconnection.com, I routinely get a message “too many log in tries, locked for 24 hours” for users. The site used to have a subscriber log in feature but was deleted quite awhile ago. Don’t know why I am getting that error.

Anything to do with using that plugin??? Thanks for any help you can provide.

[Kevin]

Kevin

#191240

Hey,

Are you using a plugin to add the posts to the page? It doesn’t appear that those posts are being output by the theme and instead are being put there by an embedded content plugin. If adding with a plugin, perhaps the post summary is set in the plugin settings?

If it’s being controlled by the theme, you should be able to control the default blog summary in Theme Options> Blog Settings, under “Blog Post Defaults Standard.” Set “Standard Blog Post Summary Default” to Portrait Image. This can also be set in the individual post settings.

-Kevin

[Mike]

Mike

#191239

I’m rather confused by something I’m seeing and (unfortunately) my client isn’t liking. I embed 2 different blog posts on THIS PAGE to create a preview using some of the post text and the featured image. The images are relatively close in size, the blog settings are the same, but one summary displays the post title followed by a thumbnail and some text. The second entry leads with a much larger image, then the post title followed by some of the text. If there’s something about the posts themselves that’s causing these different displays, I can’t figure it out.

I’d like to get everything displaying the same and, preferably, like the first instance above where the title appears before the image. I don’t even care if the image is larger instead of a thumbnail, I actually like the larger image, but my client likes having the post title appear first.

As always, any insight you can provide is greatly appreciated. I’ve always used your themes for pages and have only recently delved into posts, so I have much to learn!

[Mike]

Mike

#191239

I’m rather confused by something I’m seeing and (unfortunately) my client isn’t liking. I embed 2 different blog posts on THIS PAGE to create a preview using some of the post text and the featured image. The images are relatively close in size, the blog settings are the same, but one summary displays the post title followed by a thumbnail and some text. The second entry leads with a much larger image, then the post title followed by some of the text. If there’s something about the posts themselves that’s causing these different displays, I can’t figure it out.

I’d like to get everything displaying the same and, preferably, like the first instance above where the title appears before the image. I don’t even care if the image is larger instead of a thumbnail, I actually like the larger image, but my client likes having the post title appear first.

As always, any insight you can provide is greatly appreciated. I’ve always used your themes for pages and have only recently delved into posts, so I have much to learn!

[leila.kubegusa]

leila.kubegusa

#191224

Hi

Since the latest Windows Update, the page builder my home page shows off in MS Edge on desktop when in max size browser window. Half of it is missing and my optin form (Convertkit) is not showing. When reducing to mobile version, the pagebuilder looks ok again for a bit and the optin form shows, until reducing more and more (don’t know how to assess the size for you) then the page builder is still ok but then the logo image in the site logo top left shows missing.

The pagebuilder issue doens’t happen in Chrome and Firefox but the site logo image going missing too when reducing to a certain size of mobile.

Hope this is clear. Do you have any ideas..? Can you reproduce the issue on your end?
Thanks!
Leila

[leila.kubegusa]

leila.kubegusa

#191224

Hi

Since the latest Windows Update, the page builder my home page shows off in MS Edge on desktop when in max size browser window. Half of it is missing and my optin form (Convertkit) is not showing. When reducing to mobile version, the pagebuilder looks ok again for a bit and the optin form shows, until reducing more and more (don’t know how to assess the size for you) then the page builder is still ok but then the logo image in the site logo top left shows missing.

The pagebuilder issue doens’t happen in Chrome and Firefox but the site logo image going missing too when reducing to a certain size of mobile.

Hope this is clear. Do you have any ideas..? Can you reproduce the issue on your end?
Thanks!
Leila

[CAZ]

CAZ

#191213

This reply has been marked as private.

[Ben Ritner]

Ben Ritner

#191205

You should see the page working now right?

Yes ask them to increase you php max memory to 128mb. And php max upload 10mb or more. and php max post size to 20mb.

Ben

[Felippe]

Felippe

#191201

Hello, I am configuring Gsuite email, and they asked to paste a metatag on the <head> and <body> sections of the initial page. You used to have box for that somewhere in theme options, but apparently it’s not there. Do you know where I can paste this metatag?

Thank you,
Felippe

[Felippe]

Felippe

#191201

Hello, I am configuring Gsuite email, and they asked to paste a metatag on the <head> and <body> sections of the initial page. You used to have box for that somewhere in theme options, but apparently it’s not there. Do you know where I can paste this metatag?

Thank you,
Felippe

[vanhal.erwin]

vanhal.erwin

#191197

Hi,

When you look at the menu with “Home” in it on the homepage, it is half blue color and half white (can I add screenprint?). So the menu text is not readable.

I will try disabling the plugins and this is in my CSS:
/*hoogte iconbox*/
.kad-icon-box {
min-height: 200px;
}

/*kleur hyperlinks*/
a {color:#ff3300;}

/*lettergrootte tekst variatie product*/
.single_variation {
font-size: 16px;
}

/*breedte menutekst in footer*/
#containerfooter .menu li a {
max-width: 180px;
}

/*uitlijning menu footer */
#containerfooter .menu {
margin: 0 0 0 0px;
}

[Hannah]

Hannah

#191195

Hi,
Rather than enabling recent blog posts in the homepage layout manager, you could enable the home widget area then add an Ascend Carousel widget and choose a specific blog category to show. Would that work for you?

Hannah

[bugit.xyz]

bugit.xyz

#191188

Website:
*Login to see link

Hi,
On my Home Page just above the Footer is the Carousel showing ‘Recent Blog Posts’ and I believe when a New Post is added to the Blog it replaces one in the Carousel because it is in Date Order?
There are two Posts in particular that I would like not to be replaced as I want these two particular posts to always show, is this possible?
Please advise, thank you.

[bugit.xyz]

bugit.xyz

#191188

Website:
*Login to see link

Hi,
On my Home Page just above the Footer is the Carousel showing ‘Recent Blog Posts’ and I believe when a New Post is added to the Blog it replaces one in the Carousel because it is in Date Order?
There are two Posts in particular that I would like not to be replaced as I want these two particular posts to always show, is this possible?
Please advise, thank you.

[vanhal.erwin]

vanhal.erwin

#191185

All,
I just updated the Virtue theme to the latest version. Now the menu bar on the homepage is not correct. The menu is half blue and half white color, but it should be all blue. Can anybody help repairing this? See flyingdutchpets.com, homepage.

Thanks.
Erwin

[vanhal.erwin]

vanhal.erwin

#191185

All,
I just updated the Virtue theme to the latest version. Now the menu bar on the homepage is not correct. The menu is half blue and half white color, but it should be all blue. Can anybody help repairing this? See flyingdutchpets.com, homepage.

Thanks.
Erwin