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Search Results for 'site'
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In forum: Pinnacle Theme
In reply to: Site Header disappeared
Hi again,
yes, it was the ad blocker that caused the problem. :-/ I was using Ad Control. Once I whitelisted the site, the menu appeared again. I think this is a problem that needs fixing, because other people might use ad blockers too.
Thanks for your help,
AgiIn forum: Virtue ThemeOn the home page of my site, http://www.amundson.me, there is a large blank vertical space between the heading and the main content.
Note: to build this page, I imported the virtue site and then removed most of the content.
How can I remove or reduce the blank space?
Thank you.
In forum: Virtue ThemeIn forum: Pinnacle ThemeIn reply to: Page not mobile friendly
Hey,
I believe your issue is that your server is blocking google bot from accessing styles and so google bot is looking at your page unstyled and an unstyled page is not mobile friendly. You can contact your host to confirm this, but when I test with this: https://search.google.com/test/mobile-friendly your site is not showing the mobile version which is not actually the case when I view your site from mobile. Just means Google can’t see it in mobile.Hannah
In forum: Pinnacle ThemeTopic: Page not mobile friendly
Good morning!
I am running some tests on my site via the Google Search Console. Using the Test Live URL button within the URL inspection tool shows that no matter what page I test it says that
Page is not mobile friendly
Clickable elements too close together
Content wider than screenIs it my page design or some other options I should activate within the template?
Any support appreciated.Fabrizio
In forum: Pinnacle ThemeTopic: Menu
Good morning Kadence Team,
I would like to change the appearance of the menu on my site. I used the Demo Importer for the current lay out but the menu is a kind of small. How can I change it to a bigger one maybe on the left side of the logo?
Thank you,
Fabrizio
*Login to see linkIn forum: Pinnacle ThemeIn reply to: Added new custom language WPML WooCommerce
February 13, 2019 at 12:17 am #216426as I understood that the basic translations of WooCommerce (Add to cart, check out, Description of the product, Quantity) are handled by the theme, right?
No, the theme doesn’t control Woocommmerce translations. To translate woocommerce for a multisite with WPML you need the WPML woocommerce plugin: https://wpml.org/plugin/woocommerce/
I hope that helps!
Ben
In forum: Virtue ThemeIn reply to: bugette with topbar social icons?
February 13, 2019 at 12:05 am #216424Hey,
I just tested, I added 6 items and they saved and showed on the front end. I removed because I didn’t want to leave on your site. CAn you tell me what you are wanting to add I can add that so you can see?Ben
In forum: Virtue ThemeIn reply to: Elementor won’t load
February 12, 2019 at 11:43 pm #216420Thanks, I found the conflict, it has to do with the Kadence Page Transition and some updated with Elementor. I deactivate the plugin on yours site while your working and I’ll push an update out this week that fixes page transitions and elementor.
Ben
In forum: Virtue ThemeIn reply to: bugette with topbar social icons?
In forum: Virtue ThemeIn reply to: activation in local
Hi, the problem is different.
I need to activate the theme, but my website is in local and it can’t connect and give me this message:Connection failed with the Licene Keys server. Make sure that the PHP version of your hosting servers has the curl module installed and activated.
thanks
In forum: Ascend ThemeIn reply to: How to change a part of words on ”Module Image Menu”
In forum: Ascend ThemeIn reply to: reviews export import
February 12, 2019 at 4:41 pm #216385ok, how did you transfer? Because just looking at this product: https://shop.pabloelorza.com/product/patterns/ There are no reviews assigned to it internally in the database. Has nothing to do with Kadence Woo extras that product doesn’t have reviews.
But your product here does: https://pabloelorza.com/store/patterns/
And that means something didn’t work like it should have when you transferred.
Can you explain your steps?
I would suggest if you are moving your shop, checkout and everything to a different subdomain and such a different site that you duplicate your current site and then simply remove whatever parts you don’t want on your shop site. It’s always a bad idea to import/export pieces of a site because things are so internally connected.
Ben
In forum: Virtue ThemeIn reply to: Site Appearance Issues
February 12, 2019 at 4:32 pm #216382There have been over 4000 updates to 4.9.2 and I’ve tested extensively with updates. I don’t have anyone else reporting such an issue. I would be happy to investigate your server and potential issues there if you would like. Please send me a login to your site and your server cpanel using the checkbox for Set as private reply.
Ben
In forum: Virtue ThemeIn reply to: All Our Featured Images Are Set To 1×1
February 12, 2019 at 4:24 pm #216376Hey,
The only way I can think of this happening is if your database was corrupted and you lost all image meta information. Running a repair on your database may fix. If you recently moved your site, or in any way transfer then that could cause the loss of data and it may be worth going back to whatever that was and redoing it.You can also try running regenerate thumbnails which could rebuild all the data: https://wordpress.org/plugins/regenerate-thumbnails/
Ben
In forum: Virtue ThemeIn reply to: Site Appearance Issues
In forum: Virtue ThemeIn reply to: Fatal Error on WordPress Dashboard
February 12, 2019 at 2:52 pm #216364Hey, So the issue is that you have an older version of the Revslider installed. That older version doesn’t work with PHP7.2
You will need to manually deactivate it by accessing the folders on your site > wp-content/plugins/ and changing the folder name for “revslider” just change it to something like “revslider2” then you will have access to the admin. You can then go in and remove the plugin and reinstall a newer version.
Ben
In forum: Ascend ThemeTopic: Testimonials – 3 of 4 shown
I have a Testimonal page – *Login to see link – with 4 testimonials. I am using the testimonial widget in Footer 1. Only 3 of the 4 testimonials appear in the widget slider.
Thanks for your help.
Jerry
In forum: Virtue ThemeHi Kadence Team,
Upon logging into my WordPress, this error is displayed:
Fatal error: Uncaught Error: [] operator not supported for strings in /homepages/44/d390310040/htdocs/clickandbuilds/WordPress/MyCMS2/wp-content/plugins/revslider/inc_php/framework/base_admin.class.php:72 Stack trace: #0 /homepages/44/d390310040/htdocs/clickandbuilds/WordPress/MyCMS2/wp-content/plugins/revslider/revslider_admin.php(157): UniteBaseAdminClassRev::addMetaBox(‘Revolution Slid…’, Object(UniteSettingsAdvancedRev), Array, NULL) #1 /homepages/44/d390310040/htdocs/clickandbuilds/WordPress/MyCMS2/wp-content/plugins/revslider/revslider_admin.php(68): RevSliderAdmin->addSliderMetaBox() #2 /homepages/44/d390310040/htdocs/clickandbuilds/WordPress/MyCMS2/wp-content/plugins/revslider/revslider_admin.php(40): RevSliderAdmin->init() #3 /homepages/44/d390310040/htdocs/clickandbuilds/WordPress/MyCMS2/wp-content/plugins/revslider/revslider.php(146): RevSliderAdmin->__construct(‘/homepages/44/d…’) #4 /homepages/44/d390310040/htdocs/clickandbuilds/WordPress/MyCMS2/wp-settings.php(322): include_once(‘/homepages/44/d…’) #5 in /homepages/44/d390310040/htdocs/clickandbuilds/WordPress/MyCMS2/wp-content/plugins/revslider/inc_php/framework/base_admin.class.php on line 72
My website still appears to be fine, but I get this error whenever I click to enter the wordpress dashboard (to make settings changes, etc.)
I don’t know enough when it comes to code to know what I am looking at, I’m hoping you all might see something in the error that might indicate a solution.I did recently change my PHP from 7.0 to 7.2. (I don’t really know what that is, but was forced to change it by my site host.)
Thanks for the help!!
Here is a link to my site: *Login to see link
In forum: Pinnacle ThemeIn reply to: Site Header disappeared
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