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In forum: Virtue Theme

In reply to: Custom Buy Button Design

Hannah

January 8, 2019 at 4:33 pm #212629

Can you post a link to your site?

Hannah

In forum: Ascend Theme

In reply to: Sub Nav Active Color
Hannah

January 8, 2019 at 1:55 pm #212620

I’m seeing some errors on your site. Have you tried deactivating your plugins to test if any are conflicting? I would suggest doing so. Then make sure to add only Ben’s css to your custom css box:
```
.page-id-417 .sub-nav-left a p {
background-color: #123E48;
color: white;
}
.page-id-2069 .sub-nav-center a p {
background-color: #123E48;
color: white;
}
.page-id-658 .sub-nav-right a p {
background-color: #123E48;
color: white;
}
```
Hannah
In forum: Virtue Theme

Topic: Troubleshooting Rev. Slider

Gary

January 8, 2019 at 11:34 am #212591

Hello,
Please help… My site’s been displaying the message below in place of the Rev. Slider since last night and the slider won’t work or update. I cannot find the troubleshooting page/tab in the settings as the message claims.

Thank you,
Gary
GroomsRing.com

Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include.
This includes make eliminates the revolution slider libraries, and make it not work.

To fix it you can:
1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true.
2. Find the double jquery.js include and remove it.

In forum: Virtue Theme

In reply to: How to remove white margins on widget
Hannah

January 8, 2019 at 10:04 am #212557

Gotcha. Try adding this to your custom css box in Theme Options > Advanced Settings:
```
.siteorigin-panels-home #content.homepagecontent {
    padding: 0;
}
```
How does that work for you?

Hannah
In forum: Virtue Theme

In reply to: Show switch buttons for list / grid in shop pages DON’T APPARE THE ICON

Ben Ritner

January 8, 2019 at 8:57 am #212525

Hey,
Can you post a link to your site? It’s possible there is a plugin creating the conflict, with a link we would be able to see what’s happening and offer a solution.

Thanks!

Ben

In forum: Virtue Theme

Topic: portfolio types under title are always lowercase

Gerhard

January 8, 2019 at 8:05 am #212521

Hallo,

if I like to see the portfolio types under the title are the always lowercase. It seem’s that this are not the name of the type, but the form of title (always lowercase). This is everywhere whre the tags are shown on my site.

See frontpage of Vegisto.

How can I show the Name of the portfolio type?

Thanks in advance.

Vegisto

In forum: Pinnacle Theme

Topic: Change text above comments on pages and posts

Romain

January 8, 2019 at 5:21 am #212509

Hi Ben,

I hope you’re doing great.

I’m asking you for a quick fix. I’ve been searching through the forum but couldn’t find an answer.

I was wondering if there’s a way – CSS ? Child theme ? – without going through a plugin to change the text “One Response” to :

a) a number : “1,2,3, etc.” instead of “one, two, three, …”
b) and “response” to “commentaire”, and from 2 responses change “responses” to “commentaires” (with an “s” at the end)

I’d like for it to appear on both pages and blog posts. You helped me up setting this feature on a previous topic here.

You can see an example on my website there.

Thanks in advance for your time,

Romain

In forum: Virtue Theme

Topic: How to remove white margins on widget

leila.kubegusa

January 8, 2019 at 4:37 am #212504

Hi team,

Image
Website

On the image you can see white margins left and right.
It’s a snapshot from my home page, link above.
I’m using the layout builder with site editor widget for this.
How can I get the pink background color on the widget (the quote ‘Ultimately…) to cover the full space, so there are no white margins left?
Sorta like the footer at the bottom of the home page.
I putzed around with the widget and row settings, to no avail…
Can you please advise?
Many thanks!

Leila

PS I noticed the image link doesn’t open when embedded (at least for me), so here’s the naked link just in case *Login to see link

In forum: Virtue Theme

In reply to: very slow site load

Carrie

January 7, 2019 at 7:50 pm #212486

This reply has been marked as private.

In forum: Virtue Theme

In reply to: kadence blocks – post content page width

Sharon

January 7, 2019 at 4:43 pm #212476

The code didn’t do what I wanted. Here are links to two post pages, pre and post Gutenberg. See the margin difference. I want the margins wider like in the pre-Gutenberg. And would like to try to do that with Gutenberg blocks without using Site Origin Editor if possible. Thanks for your help.

post-Gutenberg
https://celebratingyourjourney.com/2019/01/07/relationships-getting-to-the-core/

pre-Gutenberg (I used Site Origin Editor to get the margins wider)
https://celebratingyourjourney.com/2018/12/28/powerful-questions-for-2018-week-52/

In forum: Membership Forums

Topic: Having a few issues with missing headers, menus, and misalignment.

chrismgcannon

January 7, 2019 at 4:11 pm #212467

I like what I’ve been able to do so far with my membership, but I’m having a bit of an issue with a couple of things and would love some more help, Ben. 🙂

The first things is that I seem a couple of the title headers to the certain pages are now missing.

These two in particular:

This part doesn’t have the title of the page. It should say “Shop,” but more importantly, the menu to the page is now gone and that’s pretty crucial.
*Login to see link

This one doesn’t have the header either. It should also say “Shop.” *Login to see link

Here’s an example of what it should like that. *Login to see link

Also, I have no idea why this is happening and it’s only within the custom template. In the checkout page(but not in the template), the order details are not bordered as they should be. Side note: Is there a way to show the pictures of the items within the order list?

In the same page, the paypal payment checkout is misaligned, but it shows up as it should in the normal(not custom template) checkout page.

And one last thing. I’d like to hover over the individual images in the product archive to look like this site’s page, *Login to see link and actually, I would LOOOVE to replicate their checkout page: *Login to see link

Thanks in advance!

In forum: Pinnacle Theme

In reply to: Part of sidebar widget navigation menu not showing up on desktop…

dawnh

January 7, 2019 at 2:40 pm #212453

Hi Kevin,

Yes, thank you for your quick response and great help!! I plugged in both codes for both conditions for issues #2 & #3, they both worked.

I understand about the issue #1 being looked into. I am working on my website alone & I appreciate all the hard work you guys are doing! Continual progress!!

I have a question about the Pinnacle Gallery Widget & Gallery Widget images for the following page, not the caption text but the alt tag titles. Is there a way to omit the alt tag titles from showing up when site visitors click on them?

https://www.allhoteltravel.com/hotels/cassa-hotel-nyc-70-west-45th-street/

Thank You.

In forum: Ascend Theme

In reply to: plugin update

Ben Ritner

January 7, 2019 at 2:16 pm #212446

I went to update on your site, got timed out and not the folder is left without the plugin. Can you send me ftp access or server access and I can update that.

Ben

In forum: Ascend Theme

In reply to: plugin update

Melissa

January 7, 2019 at 1:56 pm #212444

It doesn’t give me the option in wordpress https://personallyyours.website/wp-content/uploads/2019/01/Capture1.png
i’ll wait. thanks again and sorry

In forum: Ascend Theme

In reply to: plugin update

Kevin

January 7, 2019 at 1:20 pm #212425

Hello,

I’ve sometime experienced the notification remaining after all of my updates have been completed. It usually goes away after a short period of time though. This should not have any effect on your site. How long have you been noticing this?

-Kevin

In forum: Ascend Theme

Topic: plugin update

Melissa

January 7, 2019 at 1:16 pm #212424

WordPress shows that I have 1 plugin update, when all of my plugins are updated.
*Login to see link site/wp-content/uploads/2019/01/Capture.png

In forum: Virtue Theme

In reply to: very slow site load

Ben Ritner

January 7, 2019 at 12:43 pm #212420

Biggest thing to do is get caching running on your site. That will make the most significant difference.

In forum: Virtue Theme

In reply to: very slow site load

Kevin

January 7, 2019 at 12:34 pm #212417

Testing your site here:
https://tools.pingdom.com/#5a0a72acfdc00000
The result isn’t quite as bad.

I suggest reading through tis post to make sure you’ve taken each step towards properly improving your site’s speed:
https://www.kadencewp.com/need-for-speed/

If you’re doing all of these things and still experiencing a slow site, let me know and we can go from there.

-Kevin

In forum: Virtue Theme

Topic: very slow site load

Carrie

January 7, 2019 at 12:26 pm #212414

*Login to see link

In addition to the slow loading, I was having problems updating plugins. Site kept going into maintenance mode, which you had previously advised was a problem on the hosting end. Call GoDaddy and they said there was malware. Put a ticket in and that was cleaned out. They also said the htaccess file was huge, but that would be fixed in the malware cleanup. (I think)

I added the smush plugin and decreased my image sizes by 5.6 MB’s (!) after running that.

BUT the site is loading painfully slow, and when I ran GTmetrix I’m getting:
– an F for Leverage browser caching
– and E for Avoid CSS @import
– a D for Defer parsing of JavaScript
– a D for Specify a Vary: Accept-Encoding header

I could use your guidance. Thank you

In forum: Ascend Theme

In reply to: Side bar showing in 2 places

Melissa

January 7, 2019 at 12:24 pm #212412

https://personallyyours.website/
I only want the sidebar on the shop page.
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