Search Results for 'site'

[Ben Ritner]

Ben Ritner

#206149

Sure post a link to your site.

Ben

[Chris]

Chris

#206132

Hi Kevin, many thanks for that. Everything still works OK (and it’s just the dev site at the moment) so I’ll take your advice and ignore. It’s woocommerce being woocommerce I guess 😀

Cheers
Chris

[Chris]

Chris

#206127

Hey Guys, I’ve just updated Woocommerce (to v3.5.1) on my dev site and I now get the following message (I have the Ascend 1.6.5 version installed)

Your theme (Ascend – Premium) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

Any ideas why I am getting this?

Many thanks
Chris

[Chris]

Chris

#206127

Hey Guys, I’ve just updated Woocommerce (to v3.5.1) on my dev site and I now get the following message (I have the Ascend 1.6.5 version installed)

Your theme (Ascend – Premium) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

Any ideas why I am getting this?

Many thanks
Chris

[Hannah]

Hannah

#206119

Hi Roger,
Please start a new topic and provide a link to your site so I can see how you have things currently configured.
Yes, importing demo content will replace all existing content on your site.

Hannah

[Kevin]

Kevin

#206118

Hey,

You’re getting an error on your page, so something isn’t working properly. I just tested on my site and products show fine on the front page if I assign it as my shop. Have you tried testing your active plugins for a conflict by deactivating one by one to see if the products load properly when a certain plugin is OFF?

Let me know if you find any plugin conflicts.

-Kevin

[Leah]

Leah

#206111

This reply has been marked as private.

[Neil]

Neil

#206106

Hello Support,

I am using WordPress 4.9.8 with Virtue – Premium version 3.9.4 for my site *Login to see link and am having an issue trying to display a sidebar on the Home Page. In the Main Settings I have turned ON the option to display sidebar on the Home Page. I have also selected ‘Primary Sidebar’ in the ‘Choose a Sidebar for your Home Page’ option. I have added the following Widgets to the Primary Sidebar from the Appearance > Widgets menu

Search
Recent Posts
Categories
Archives

When i create a new test page I can see the sidebar, however the sidebar is still not showing on my Home Page. Please could you assist as I have checked all of my settings and still don’t seem to be able to get it working.

Kind regards,

Neil

[Neil]

Neil

#206106

Hello Support,

I am using WordPress 4.9.8 with Virtue – Premium version 3.9.4 for my site *Login to see link and am having an issue trying to display a sidebar on the Home Page. In the Main Settings I have turned ON the option to display sidebar on the Home Page. I have also selected ‘Primary Sidebar’ in the ‘Choose a Sidebar for your Home Page’ option. I have added the following Widgets to the Primary Sidebar from the Appearance > Widgets menu

Search
Recent Posts
Categories
Archives

When i create a new test page I can see the sidebar, however the sidebar is still not showing on my Home Page. Please could you assist as I have checked all of my settings and still don’t seem to be able to get it working.

Kind regards,

Neil

[Roger]

Roger

#206097

In theme 2
https://themes.kadencethemes.com/virtue2/
You have a dotted STATIC foto allover the screen.
But the white content in the middel is scrolling up and down.
Can’t find out how to made it.
I tried to put a picture as background but the content in the middle isn’t white.
Can you help me how to fix it

Question: Importing the theme content will overwrite my excisting site, is that correct???

[Hannah]

Hannah

#206084

Hey Michael,
Do you want these removed from every carousel on your site, or just that page? This css would affect only that page:

.page-id-5266 .slick-dots li button {
    display: none;
}

If you want this to apply sitewide just remove .page-id-5266 from the css.
Hope that helps!

Hannah

[Michael]

Michael

#206079

This reply has been marked as private.

[Ben Ritner]

Ben Ritner

#206066

Hey,
So your issue was caused by a widget in this plugin: SiteOrigin Widgets Bundle

I turned off the widget in your plugin settings. It was the “Layout Slider” widget.

Likly the plugin authors will have a fix out soon.

Ben

[Angelo Lazzari]

Angelo Lazzari

#206063

Hi,
we always know that if you create a wordpress post category, when you click the view link in the category menu you will be redirect to a page that filter all the post of that category.

In this site *Login to see link (you already have admin access) if you go in Post>category and click on the view link of the test category you will redirect to a 404 page…strange no?

Another strange thing that happens for a non test category is that the category, for example “Accessible Accommodation” that has 4 post linked, if you click the view link you will redirect to a real page we created *Login to see link … but how is it possible? even if we change the url of the page the category still links to it….

Thank you very much
Angelo

[Angelo Lazzari]

Angelo Lazzari

#206063

Hi,
we always know that if you create a wordpress post category, when you click the view link in the category menu you will be redirect to a page that filter all the post of that category.

In this site *Login to see link (you already have admin access) if you go in Post>category and click on the view link of the test category you will redirect to a 404 page…strange no?

Another strange thing that happens for a non test category is that the category, for example “Accessible Accommodation” that has 4 post linked, if you click the view link you will redirect to a real page we created *Login to see link … but how is it possible? even if we change the url of the page the category still links to it….

Thank you very much
Angelo

[DanL]

DanL

#206059

After updating just a bit ago to Virtue 4.8.4, now I cannot edit ANY pages on the site. (I just get a white screen when trying to edit a page.) This is kind of an emergency, because I MUST launch a new page (isn’t quite done, and now I can’t edit – gah!) by first thing in the morning tomorrow, which is in about 6 hours (my time) here on the East coast of the US.

Here is the site:

*Login to see link

The page I’m trying to edit is here:

*Login to see link

I also can’t edit any Widgets. Suddenly, no widgets are showing in the Widgets area of the site, and I can’t expand screen options. (And I desperately need to update one of the widgets, too!!!) Everything was fine yesterday, and suddenly this happens now overnight tonight during a new page launch… (Updates just break things too often. I SWEAR I need to stop updating entirely. So many problems!)

Please help!!! (I’m following-up with a private email with credentials, etc.)

[DanL]

DanL

#206059

After updating just a bit ago to Virtue 4.8.4, now I cannot edit ANY pages on the site. (I just get a white screen when trying to edit a page.) This is kind of an emergency, because I MUST launch a new page (isn’t quite done, and now I can’t edit – gah!) by first thing in the morning tomorrow, which is in about 6 hours (my time) here on the East coast of the US.

Here is the site:

*Login to see link

The page I’m trying to edit is here:

*Login to see link

I also can’t edit any Widgets. Suddenly, no widgets are showing in the Widgets area of the site, and I can’t expand screen options. (And I desperately need to update one of the widgets, too!!!) Everything was fine yesterday, and suddenly this happens now overnight tonight during a new page launch… (Updates just break things too often. I SWEAR I need to stop updating entirely. So many problems!)

Please help!!! (I’m following-up with a private email with credentials, etc.)

[Ben Ritner]

Ben Ritner

#206042

ok, so if you deactivate SiteOrigin Widgets Bundle it works.

I’m testing a few more things to see why.

[Ben Ritner]

Ben Ritner

#206038

never mind your site just did it to me. One sec I’m looking at the logs

[Ben Ritner]

Ben Ritner

#206037

Hmm I can’t recreate on your site can you send me a screen shot?

Ben

[Ben Ritner]

Ben Ritner

#206030

ok, I can’t recreate can you send me a login to your site?

You can use Set as private reply

Ben

[Matthew]

Matthew

#206014

new.chambersfederation.com

you’ll see three hosting accounts, its the cpanel which you need to get into
I have three sites in this hosting account including faircongo.com

[Ben Ritner]

Ben Ritner

#206010

I did some testing. It’s not the theme. I tried with twenty seventeen and with storefront photographs do not show on the main shop page.

You can even activate twenty seventeen on your site and see this. The page will say no products found.

I am able to see the products here: https://www.hobotomphotography.com/collection/spotlight-stage-school/

I’m not sure how it’s supposed to look on the shop page but I couldn’t find any demo showing photos on the shop page.

Ben

[Ben Ritner]

Ben Ritner

#206007

Hey,
I would be happy to get your site working, I don’t believe this has to do with any update but I can pull in a previous version. I will need access to your site and to cpanel though. You can post logins using Set as private reply.

Ben