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In forum: Virtue ThemeThis reply has been marked as private.September 20, 2018 at 3:44 pm #202019In forum: Ascend Theme
In reply to: Buttons
September 20, 2018 at 1:49 pm #202002There isn’t, you can import them into a local site. Or demo test the ascend-premium-2 site here: http://demo.kadencethemes.com/
In forum: Virtue ThemeHello,
This is possible without editing the template file with one of our page builder woocommerce plugins. You can use elementor with this plugin:
https://wordpress.org/plugins/kadence-woocommerce-elementor/or Site Origin page builder with this:
https://www.kadencewp.com/getting-started-woo-templates/Each plugin will allow you to set where each element appears within your product pages. Do either of those options seem viable to you?
-Kevin
Hi
Thank you for activating my support forum capabilities 🙂I am selling tickets on my website (via woocommerce box office)
I would like to move the ticket field box which is currently below the add to cart button(buy ticket now) to before the add to cart button (box start with “Ticket #1″ and creates more based on quantity )
Product can be viewed at *Login to see linkI tried getting it done with ” do action” and i wanted to place it at “woocommerce_single_variation” and please help to only make it work on a specific product id
Please help
Thanks in advance
In forum: Ascend ThemeIn reply to: Buttons
In forum: Ascend ThemeIn reply to: Need help with multilingual header logo and polylang
September 20, 2018 at 10:00 am #201968I would suggest you use the logo as your graphic and show the site name as your text part. With a little css you can have it drop into 4 lines and it would already show next to the graphic. Then polylang would let you translate that site name internally.
Else if your set on using an image here is what you can do. First set the logo in your theme options to be an empty png that is the exact same size as your logo. For example you can download this:
https://www.kadencewp.com/wp-content/uploads/2018/09/empty_logo.png
Then add this css in your theme options > custom css box:
.kt-header-position-above #logo a .ascend-logo { background: url('http://demo1.data-informatics.com/wp-content/uploads/2018/08/logo4.png'); background-position: center; background-size: contain; } html[lang="en-GB"] .kt-header-position-above #logo a .ascend-logo { background: url('http://demo1.data-informatics.com/wp-content/uploads/2018/09/logo-EN.svg'); background-position: center; background-size: contain; }I strongly suggest you use all png or all svg and not mix between.
Ben
In forum: Virtue ThemeIn reply to: this plugin does not have a valid header
In forum: Ascend ThemeSeptember 20, 2018 at 9:19 am #201955Hey,
I’m not sure what you mean by “upload it to your file manager”? I don’t have access to your web file manager nor would it make sense to upload something there.You have something wrong on your server in your settings if it takes 15 seconds for the server to process and output an empty WordPress page. Whatever that problem is is likely directly related to why when you try to import you get a 500 (server) error. The importer is used across thousands of servers and sites. We are no talking about some kind of common problem with the importer.
Most hosts wouldn’t have this issues to start with and if they did they would help resolve server errors. It’s certainly not customary for a theme developer to log in to your server is fix it so it can properly run WordPress at normal speeds. That is usually what you pay hosting for.
I happen to know how to troubleshoot servers and am willing to take a look at your server settings but I need access. If you aren’t comfortable with that I understand but I want to make it clear that I don’t believe this is an issue with the importer at all. Especially given how many people are using it across a wide range of servers. But if it somehow were a plugin issue I would need access to your server to see what that issue is because Thus far you’ve only posted server errors. For example:
PHP Warning: POST Content-Length of 8806278 bytes exceeds the limit of 8388608 bytes.
^ Is not a plugin issue it’s an issue with settings on your server.
So, in the end, I don’t know how to help you without getting access to your server. And while I would frankly prefer to not have to troubleshoot a server as part of theme support but I’m willing because I understand anytime there is an issue everyone points fingers. With support here I would rather just fix your issue regardless of where it’s from then point fingers and be no help.
Ben
In forum: Virtue ThemeIn reply to: SSL and Page URL
In forum: Virtue ThemeIn reply to: SSL and Page URL
In forum: Ascend ThemeHi Ben,
Thanks for getting back to me. I am a little reluctant to give access to my server as I have a number of other client websites on there. My hosting provider has asked, is it possible for you to upload it to your file manager so they can try that?
I not will see if they can create a login to provide access to only one subscription.
Kind regards,
CharlotteIn forum: Ascend ThemeIn reply to: Need help with multilingual header logo and polylang
Hello,
I looked at the thread, but in Ascend Theme there is no retina logo option or I don’t find it.
There is a link to my site: http://demo1.data-informatics.com
There is a link to my the logos: BG – http://demo1.data-informatics.com/wp-content/uploads/2018/08/logo4.png
EN – http://demo1.data-informatics.com/wp-content/uploads/2018/09/logo-EN.svgThank you!
DaniIn forum: Virtue ThemeHi Guys,
my site is *Login to see link
I am trying after wordpress update to the newest version install kadence toolkit and add items into my portolio (now when kadence toolkit is turned off these option disappeared from menu).
When i am turning on Kadence toolkit i have Internal Error 500.
When i deleted and try to reinstall this i got the warning: this plugin does not have a valid header.What is wrong with this plugin? It was working fine with earlier wordpress versions…
Please help,
this is urgent
JacekIn forum: Ascend ThemeIn reply to: Kadence Slider video on mobile home
In forum: Virtue ThemeTopic: SSL and Page URL
Hi Ben,
Hope all is well.I am using Virtue Premium and I have a couple of questions:
1) I followed the instruction at:
Adding SSL to WordPressBut I can only see the lock is green but not the “https”. Please see the attached screenshot.
Link to the screenshotDo you know why the “https” portion is not green?
2) In WordPress admin under settings / Permalinks, I selected “custom structure” instead of “Post name”, because I don’t want to have the page name to appear in the URL and instead something that does not hint at the page name when my site is visited. It was my understanding that it would do the job but it didn’t.
Please see the attache screenshot.
Permalink setting – page URLCan you please let me know if there is anything else I need to do.
Thanks so much,
JayIn forum: Ascend ThemeIn reply to: Logo not showing on page load, but on slight scroll
Hello,
Looks like you’re getting some mixed content errors on your site, meaning that you’re both trying to load from https and http. This is likely due to a mistake in configuring SSL on your site.
I recommend taking a look at this guide, especially the better search and replace part, to make sure that you’re getting it setup properly.
https://www.kadencewp.com/adding-ssl-wordpress/Let me know if this helps at all.
-Kevin
In forum: Ascend ThemeI am using the Ascend theme and have a logo loaded into the logo settings correctly but its not showing as it should.
*Login to see link is the website in question.
In forum: Virtue ThemeIn reply to: iframe setup not responsive
Thanks again, Ben. I can see how using an iframe is definitely setting up difficulties.
It does give such a better user-experience than using an image when demonstrating websites, though.
I have used your code above and combined it with a media-query to give the combination of a decent full screen display on a larger display, then collabsing down without the white-space on tablet and phone.So the carousel at the bottom of the homepage now shows a “list” of recent websites.
Click on any of the images there and you go through to a page about that website. Example. The display shows all the movement that is happening on the website itself – which I can’t show with an image.
On phone and tablet you still get a decent rendition of the target website.I now need to reverse the order of the columns on tablet and phone so that the description appears above the iframe, but that’s another piece of work!
Very many thanks for all your help and advice with this.
Kind regards,
Phil.While developing mods for my website, I have wordpress debug mode set. An error message is showing up for each of several portfolio items that are setup to have a youtube video for the project option (the “Project Option” field is set to “Video” and a KAD shortcode is put in the “Video embed” field).
Example video embed value is:
[kad_youtube url=”*Login to see link width=”600″ height=”400″maxwidth=300 hidecontrols=”true” autoplay=”true” modestbranding=”true”]Everything works fine, but the following error is provided from WordPress debug:
Notice: Undefined offset: 1 in …/wp-content/themes/ascend_premium/templates/post-video-output.php on line 25The referenced code (line 25) is:
$url = $match[1];When I changed it to below, everything still works fine and the error from WordPress debug no longer is displayed.
$url = $match;Bill
In forum: Ascend ThemeIn reply to: Problem with contact form
I just tested on my site and the message stays present after sending, so I believe this is the default behavior. I’m not sure what you mean by “webmail.” The form should just send emails to whatever email you’ve setup wordpress with.
If you’re concerned that emails aren’t being sent properly, then I suggest trying this plugin to verify they’re sending:
https://wordpress.org/plugins/check-email/So this is only through google search? If so, this isn’t controlled by the theme and it’s likely that Google is still caching the old pages. They should go away after a few days.
-Kevin
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