Search Results for 'site'

[phil2]

phil2

#199741

Hi Team, please can you improve my understanding and/or point me at some further info?

I have a slow-loading site and I suspect the images. I understood that WordPress converts images to a series of smaller files which can be reviewed at wp-content/uploads/2018/08 etc etc.

If I look at “Image info” on my slow-loading site it reveals Size: 1,437KB, Dimensions: 2,528px × 3,661px (scaled to 215px × 312px)
Does this mean the full-size file is being downloaded THEN scaled in the browser, or is the scaling happening within WordPress before it is sent?

Is there a way to ensure the smaller version of the image is transmitted to help the site run faster?
Thanks,
Phil.

[phil2]

phil2

#199741

Hi Team, please can you improve my understanding and/or point me at some further info?

I have a slow-loading site and I suspect the images. I understood that WordPress converts images to a series of smaller files which can be reviewed at wp-content/uploads/2018/08 etc etc.

If I look at “Image info” on my slow-loading site it reveals Size: 1,437KB, Dimensions: 2,528px × 3,661px (scaled to 215px × 312px)
Does this mean the full-size file is being downloaded THEN scaled in the browser, or is the scaling happening within WordPress before it is sent?

Is there a way to ensure the smaller version of the image is transmitted to help the site run faster?
Thanks,
Phil.

[sean5]

sean5

#199697

Hi Kevin,

Yes, I see where those widgets are, but my understanding was if I deleted them it would impact all of the site.

To put it simply, I want to create my own custom template. One that includes the header area, nav menu, and footer of the demo content them that I am using.

http://www.beautifyinternational.com

As you can see, I am taking my design cues from the Ascend them demo content. Which is great for most pages, but for the contact page and maybe some others, I would like the freedom to use Elementor but keep the consistency of the header, nav menu, and footer seen in the default theme pages.

[julian]

julian

#199686

yeah the idea is that products when added automatically are added to the portfolio section of the site

we could do this using product category perhaps, hook it in that way?

see what Ben thinks…

J

[Simo]

Simo

#199682

Thanks, it works but it changes the titles throughout the site.

I would only want to make the title smaller on that one specific page. Is it possible?

[julian]

julian

#199670

hi ben

is there a way to have single products added into the portfolio section of the site?

I imagine i could do this by changing the main portfolio template (page) to include post type of products?

or perhaps a custom function to include this? I am using a child theme by the way

what would you suggest?

J

[julian]

julian

#199670

hi ben

is there a way to have single products added into the portfolio section of the site?

I imagine i could do this by changing the main portfolio template (page) to include post type of products?

or perhaps a custom function to include this? I am using a child theme by the way

what would you suggest?

J

[alexkonijnenburg]

alexkonijnenburg

#199667

Hi Ben,

Thanks
I have added the css, but nothing is happening?

What coudl be wrong?

my site : https://tinyurl.com/ycdq5h73

[sean5]

sean5

#199665

This reply has been marked as private.

[Ben Ritner]

Ben Ritner

#199641

This page is crashing when it tries to start outputting the product image:

http://www.sandrapphotography.com/product/gosky-10×42-binoculars-adults-compact-hd-professional-binoculars-bird-watching-travel-stargazing-hunting-concerts-sports-bak4-prism-fmc-lens-phone-mount-strap-carrying-bag/

That can mean that product image is corrupt or that your server is not allowing the product image permissions to be created in the product gallery size. Or some other reason set on by a plugin or something else.

Can you send me a login to that site? I could then take a look?

Some tests would be to turn off the theme aspect ratio control in your theme options > shop settings.

Check your php memory settings as well as the php version.

Ben

[Ben Ritner]

Ben Ritner

#199637

Can you send me a login to your site so I can see what the error message is?

To be clear based on my comment before you can’t edit page builder content with elementor or vise versa. You can have both running you just can’t edit the content of a page with one then the other.

Ben

[Ben Ritner]

Ben Ritner

#199636

When I look at your site and read the code output there is still not custom css in the output.

This likely just means you are using a caching plugin and have not yet cleared it.

I would be happy to clear you caching plugin or check your settings to see why the css is not being output. Please send a login.

Ben

[Ben Ritner]

Ben Ritner

#199630

Hey,
Your own images should always follow the settings for your site. In your settings > general if you have https there then when in the media library all the images should use https. From the image, you posted it looks like you are in the media library looking at an image on your site that is not using https which would mean the settings in your site are not set to https.

I will look at adding an optional URL edit to the next update but that can cause other issues where someone enters a URL instead of selecting an image and the selection process actually assigns the image ID to the slider which is used to output the slider image based on the settings.

Ben

[Kevin]

Kevin

#199629

Hey,

I see you’re using a child theme on that site. What kind of changes have you made to the theme? Does the product show correctly when you activate the parent theme?

-Kevin

[Janek]

Janek

#199627

Hi Guys I really hope you can help me with this. I am tearing my hair out for the last two days. I have deleted and re-imported products a few times with no luck. I have two sites with the identical setup, on the one site’s category page if you click on a product then the details page shows up with all the details and Amazon customer reviews etc. You can see the category page here: *Login to see link
Once you click on a product then this is the page, it is great with all the details etc.: *Login to see link
My other site has the identical setup but this is what shows up. On the category page which is fine: *Login to see link
But this is what I/you get when a product is clicked: *Login to see link
As you can see totally blank! What have I missed here? Please help 😀 Regards, Janek

[Janek]

Janek

#199627

Hi Guys I really hope you can help me with this. I am tearing my hair out for the last two days. I have deleted and re-imported products a few times with no luck. I have two sites with the identical setup, on the one site’s category page if you click on a product then the details page shows up with all the details and Amazon customer reviews etc. You can see the category page here: *Login to see link
Once you click on a product then this is the page, it is great with all the details etc.: *Login to see link
My other site has the identical setup but this is what shows up. On the category page which is fine: *Login to see link
But this is what I/you get when a product is clicked: *Login to see link
As you can see totally blank! What have I missed here? Please help 😀 Regards, Janek

[Simo]

Simo

#199613

How to change the PageBuilder text widget title font size?

By default it’s using h3, which is too big.

Here’s the site: *Login to see link

I try to edit the title of the contact form.

Thanks.

[Simo]

Simo

#199613

How to change the PageBuilder text widget title font size?

By default it’s using h3, which is too big.

Here’s the site: *Login to see link

I try to edit the title of the contact form.

Thanks.

[Melanie]

Melanie

#199585

Hi

I have moved the woocommerce page title in one of my sites (link below) using some code I found here in the support forum:

function kt_custom_child_init() {
remove_action( ‘woocommerce_above_main_content’, ‘virtue_woocommerce_page_title_container’, 20 );
add_action( ‘woocommerce_before_main_content’, ‘kt_woocommerce_page_title_container_check’, 20 );
function kt_woocommerce_page_title_container_check() {
if(is_archive()) {
virtue_woocommerce_page_title_container();
}
}
}
add_action(‘init’, ‘kt_custom_child_init’);

I moved it because I would like the page title to sit beside the sidebar not above it. It worked great, however now the Order by: dropdown has dissapeared. I was hoping that the client didn’t notice but they did and they would like it back in the header there.

Would you be able to tell me how I can add it back in please?

Thanks Mel

[Melanie]

Melanie

#199585

Hi

I have moved the woocommerce page title in one of my sites (link below) using some code I found here in the support forum:

function kt_custom_child_init() {
remove_action( ‘woocommerce_above_main_content’, ‘virtue_woocommerce_page_title_container’, 20 );
add_action( ‘woocommerce_before_main_content’, ‘kt_woocommerce_page_title_container_check’, 20 );
function kt_woocommerce_page_title_container_check() {
if(is_archive()) {
virtue_woocommerce_page_title_container();
}
}
}
add_action(‘init’, ‘kt_custom_child_init’);

I moved it because I would like the page title to sit beside the sidebar not above it. It worked great, however now the Order by: dropdown has dissapeared. I was hoping that the client didn’t notice but they did and they would like it back in the header there.

Would you be able to tell me how I can add it back in please?

Thanks Mel

[sean5]

sean5

#199583

Hello – I have downloaded and activated all the relevant Elementor add ons. However, if I open an existing page, created from the demo content and using Site Builder, I always get an error message if trying to “Edit with Elementor” and the page won’t open.

Even if I create a totally new page, and try to edit it with Elementor, I get the same error message.

Any way to resolve this?

Thanks

[sean5]

sean5

#199583

Hello – I have downloaded and activated all the relevant Elementor add ons. However, if I open an existing page, created from the demo content and using Site Builder, I always get an error message if trying to “Edit with Elementor” and the page won’t open.

Even if I create a totally new page, and try to edit it with Elementor, I get the same error message.

Any way to resolve this?

Thanks

[Hannah]

Hannah

#199580

Hey Kelly,
This happens when I test on my site as well. We will work on a solution and get back with you asap. Thanks for your patience!

Hannah

[Kelly]

Kelly

#199574

Hi, Ben, Yes, captions are enabled and my siteBedding for Bunks

[Kevin]

Kevin

#199550

Hey,

You can have a video header by using the Kadence Slider. Just go into the slider settings and set the background to be a video. This can either be a file uploaded, or you can embed from youtube. I recommend embedding so that you use less resources on your server.

Then you’ll assign the slider to show in each page’s title settings in the page edit screen. There is no option for this sitewide, so on each page you’ll place the slider shortcode in the “Override and use a Shortcode Slider” area.

See here:
http://docs.kadencethemes.com/pinnacle-premium/templates/page-builder-template/

Let me know if that works for you.

-Kevin

[John]

John

#199539

After using the Kadence Importer, the images in the Kadence slider are imported using a URL with “http”. Similarly, sometimes when I select a new image, the URL uses “http”.

*Login to see link

Later, as I make the site “live”, I need to switch all the URLs to the images in the slider to use “https”.

Currently, this switching from “http” to “https” can be a very painful process requiring manual editing the URL via the database.

I would appreciate a simpler method of modifying the URL to images in the slider.

[John]

John

#199539

After using the Kadence Importer, the images in the Kadence slider are imported using a URL with “http”. Similarly, sometimes when I select a new image, the URL uses “http”.

*Login to see link

Later, as I make the site “live”, I need to switch all the URLs to the images in the slider to use “https”.

Currently, this switching from “http” to “https” can be a very painful process requiring manual editing the URL via the database.

I would appreciate a simpler method of modifying the URL to images in the slider.