Search Results for 'site'

[Kevin]

Kevin

#194428

Glad to hear it! WooCommerce probably had to run a database update since your site hadn’t been updated for quite some time. Be sure to keep up with updates to keep your site reliable and secure.

-Kevin

[Julia]

Julia

#194424

Hi

Good news – phew!
My website seemed to reappear overnight.
After a couple of attempts of updating woocommerce and having to restore my site 2x, it has finally worked and the update seems to have solved the shop problem.

Thanks for your help.

Julia

[Liza Mia Christine]

Liza Mia Christine

#194414

Hello Ben!

I have a blog template page on my site and I’m trying to add a slider on it. How do I do it in such a way that
it doesn’t overlap with the sidebar.

Please see *Login to see link

Hear from you soon.

Liza

[Liza Mia Christine]

Liza Mia Christine

#194414

Hello Ben!

I have a blog template page on my site and I’m trying to add a slider on it. How do I do it in such a way that
it doesn’t overlap with the sidebar.

Please see *Login to see link

Hear from you soon.

Liza

[Kevin]

Kevin

#194397

Odd, on my test site the only alt text that appears on the featured image is the title of the post. I’m not sure what’s going on. did you try testing your plugins?

-Kevin

[Kevin]

Kevin

#194396

That’s not good! I suggest contacting your host to see if they can help you access your server to see what caused the site to go down, and get your backup installed.

They should be able to take care of this for you.

Keep me updated on your progress.

-Kevin

[Julia]

Julia

#194395

Hi

I tried updating woocommerce, my whole website has now disappeared! I can’t even get tthe admin page??

[chad]

chad

#194392

Ok I am back.

So it turns out that the https://blog.fruitshare.com/ website was a theme conversion and they have a plugin they are using for the Alt Text, so this was a bad example.

I did find out where the issue is.
Go to https://protekpainters.com/blog/ and inspect the first posts featured image (Paint Sheen) – you will see the alt=”Paint Sheens – Ultimate Guide – ProTEK Painters Newton MA 812×450″

Now go and click the blog and then inspect the image – you will see the alt=”” – no text

Here is another Ascend website with the same issue – https://kimberlypainting.com/blog/

Thanks,
Chad

[Kevin]

Kevin

#194377

Hello,

How exactly are you adding this? Have you cleared your site’s cache since adding it?

-Kevin

[Susan]

Susan

#194373

This reply has been marked as private.

[Susan]

Susan

#194372

Hi, ive enabled store notice in the woocommerce settings but it wont show. Would you know the reason thanks?
Susan

[Susan]

Susan

#194372

Hi, ive enabled store notice in the woocommerce settings but it wont show. Would you know the reason thanks?
Susan

[Kevin]

Kevin

#194358

Hello,

The best way to use widgets on pages is to use a page builder plugin, such as Site Origin Page builder, or Elementor plugin. Either will allow you to place widgets wherever you want on the page.

Here is a guide to using page builder:
https://www.kadencewp.com/using-page-builder/

Is that helpful?

-Kevin

[Jesse]

Jesse

#194341

Ok, so now the theme completely disappeared and I had to install the “twentyseventeen” theme so that the site will at least be active. I just downloaded the Virtue Premium theme and uploaded that to the site. Then I received this error:

Installing Theme from uploaded file: virtue_premium.zip
Unpacking the package…

Installing the theme…

Destination folder already exists. /home/merrittbranding/public_html/wp-content/themes/virtue_premium/

Theme installation failed.

Thank you for your help!

[Angelo Lazzari]

Angelo Lazzari

#194339

HI, we hace this site *Login to see link with two languages… we don’t know how to change the slider texts basing on the language the user select from the WPML flag…

thank you
Angelo

[Angelo Lazzari]

Angelo Lazzari

#194339

HI, we hace this site *Login to see link with two languages… we don’t know how to change the slider texts basing on the language the user select from the WPML flag…

thank you
Angelo

[Hannah]

Hannah

#194336

Hi Jesse,
What version of the theme are you using? And what version of WooCommerce? Can you post a link to your site?

Hannah

[Felippe]

Felippe

#194335

Thank you for the answer, Ben.

Below follows the log Hostgator sent me. According to them should these are the files that should b corrected, and they think that disabling cron is the way to go, but I am not comfortable with that because I don’t trust them. Do you think I should disable it the cron? The performence increased after I have instaled and configures cloudflare and heartbeat control plugin (related to ajax):

Current Site Requests:
177.32.114.141 priceaction.com.br /favicon.ico
177.32.114.141 priceaction.com.br /wp-admin/admin-ajax.php
177.32.114.141 priceaction.com.br /wp-admin/admin-ajax.php
177.32.114.141 priceaction.com.br /wp-admin/admin-ajax.php
177.32.114.141 priceaction.com.br /wp-admin/plugins.php?_wpnonce=f20d67309c&action=activate&p
200.186.51.171 priceaction.com.br /
50.116.87.184 priceaction.com.br /wp-cron.php?doing_wp_cron=1530152497.88318300247192382812
50.116.87.184 priceaction.com.br /wp-cron.php?doing_wp_cron=1530152573.73062491416931152343
50.116.87.184 priceaction.com.br /wp-cron.php?doing_wp_cron=1530153002.80340099334716796875
50.116.87.184 priceaction.com.br /wp-cron.php?doing_wp_cron=1530154890.92949891090393066406
50.116.87.184 priceaction.com.br /wp-cron.php?doing_wp_cron=1530162529.89048004150390625000
88.99.195.204 priceaction.com.br /
88.99.195.204 priceaction.com.br /robots.txt

Thank you,
Felippe

[Ben Ritner]

Ben Ritner

#194324

Hey,
I don’t really believe your host. I don’t think it’s very likely your issue is wp-cron. I do suggest replacing wp-cron with normal cron jobs on some sites because that can make sense for speed but based on what you are saying I don’t think that is very likely to be your issue.

https://support.hostgator.com/articles/how-to-replace-wordpress-cron-with-a-real-cron-job

I’ve never liked Hostgater, so maybe they have a bug and it will help your site.

Troubleshooting server issues can be tricky. But no I don’t think this has anything to do with the theme, and I don’t think you should have to remove normal wordpress functions to make your server work.

I suggest getting the php error logs. Make sure your php is up to date and that your max memory and max execution time are set correctly. If your host can’t help you further then I strongly suggest a new host. Even Blue host would be much better.

Ben

[Hannah]

Hannah

#194322

Can you post a link to were you’ve added this shortcode on your site?

Hannah

[Hannah]

Hannah

#194321

Hey Felippe,
Do you mind sending login info to access your site? You can set as a private reply if you’d like.

Hannah

[Felippe]

Felippe

#194306

Hello,

I have this website (www.priceaction.com.br , that is basicaly a blog, but that also have a bb press, Memberpress and Learndash on it, among a few other plugins.

Today I upgraded my host plan on Hostgator from P to M, and I also removed the construction page.

Well, today I started to have the “500 Error”, and the host is saying that it is using 240% of CPU, and that it should be under 25%

They told me I should remove the “wp-cron.php “, which I don’t know what is.

My question is, if you guys know how I should tackle this problem and if you think there is anything related to the theme on this. Also, do you have any suggestions about what to do? Should I remove this wp-cron.php ? Is there any bad trade-off in removing it?

Thank you very much,
Felippe

[Felippe]

Felippe

#194306

Hello,

I have this website (www.priceaction.com.br , that is basicaly a blog, but that also have a bb press, Memberpress and Learndash on it, among a few other plugins.

Today I upgraded my host plan on Hostgator from P to M, and I also removed the construction page.

Well, today I started to have the “500 Error”, and the host is saying that it is using 240% of CPU, and that it should be under 25%

They told me I should remove the “wp-cron.php “, which I don’t know what is.

My question is, if you guys know how I should tackle this problem and if you think there is anything related to the theme on this. Also, do you have any suggestions about what to do? Should I remove this wp-cron.php ? Is there any bad trade-off in removing it?

Thank you very much,
Felippe

[T]

T

#194304

That’s awesome! Is it possible to turn on the Elementor site wide and have it do then automatically? I’ve got thousands of products so it would be nearly impossible to change them all. Thanks for the help!!