Search Results for 'site'

[Mike]

Mike

#191336

Thanks Hannah, I’m not sure how that field got set in the Settings>Reading, but more on that in a moment.

I’m not sure if your suggestion about the shortcode is going to work for this client. If you take a peek at THIS PAGE you can see that both linked posts display consistently and I think they rather like the way this looks. I can’t figure out why I can’t get the posts I’ve linked/embedded on the VISIT page to do this.

I said more on that Settings mistake in a moment. I don’t know if this will help at all, but I just realized I’m seeing the same problem on another site you can view HERE. I set the Blog Post Defaults Standard to Landscape as Ben suggested, but I’m seeing exactly the same problem as on the other site with the two posts displaying different with regard to photo and title placement. Now this client doesn’t seem to care, but I’m sharing this just in case it might help. I can give you Admin access here if you like as well. I know I had never had a page set as a Posts Page for this site.

Again, thanks so much and let me know if I can do anything at all to help.

[Felippe]

Felippe

#191335

Hello, I have a problem with my website. On the upper left corner, something similar to a code is being shown when anyone is logged in. Could you help me to understand what is going on, please? I already turned off all plugins, one by one. I’ll send my site’s info on a private message.

Thank you,
Felippe

[Felippe]

Felippe

#191335

Hello, I have a problem with my website. On the upper left corner, something similar to a code is being shown when anyone is logged in. Could you help me to understand what is going on, please? I already turned off all plugins, one by one. I’ll send my site’s info on a private message.

Thank you,
Felippe

[Hannah]

Hannah

#191334

Hi Sharon,
I’m unable to recreate this. Nor have I heard of others experiencing this. Have you tried deactivating other plugins that you’re using throughout your sites to test if any are conflicting? Have you tried activating a non-kadence theme to see if the page builder issue persists?

Hannah

[phil2]

phil2

#191326

Hi Team,
I want to add a function into a child single.php template but understand that the best way is to identify the right hook and add the code to functions.php. Please could you help?

For Custom post type epkb_post_type_1 I am adding a filter using:
// Function to add "What Links Here" to Knowledge Base articles
add_filter( 'the_content', 'my_wp_wlh_the_content', 10, 1 );
function my_wp_wlh_the_content( $content )
{
$wlh = do_shortcode( '[wp_what_links_here]' );

if( '' !== $wlh )
return "The following articles link to this document:" . $wlh . $content;

return $content;
}

Instead, I’d like to hook into ‘kadence_single_post_content_before’ and position the list of linked items before the “Back” button. (please see site, login to follow).
Very many thanks,
Phil.

[phil2]

phil2

#191326

Hi Team,
I want to add a function into a child single.php template but understand that the best way is to identify the right hook and add the code to functions.php. Please could you help?

For Custom post type epkb_post_type_1 I am adding a filter using:
// Function to add "What Links Here" to Knowledge Base articles
add_filter( 'the_content', 'my_wp_wlh_the_content', 10, 1 );
function my_wp_wlh_the_content( $content )
{
$wlh = do_shortcode( '[wp_what_links_here]' );

if( '' !== $wlh )
return "The following articles link to this document:" . $wlh . $content;

return $content;
}

Instead, I’d like to hook into ‘kadence_single_post_content_before’ and position the list of linked items before the “Back” button. (please see site, login to follow).
Very many thanks,
Phil.

[Sharon]

Sharon

#191324

Do you have a link to help us easily modify the WP Privacy Policy draft when we click “Create privacy policy” page related to GDPR process? I looked at your link (*Login to see link and thought you did a good job. Here is what I initially created with automatic wording included to start with. It is really wordy and would like it simpler. I realize the wording all depends on the site’s functions. But any input welcomed before I start this with all my sites. Thanks much.

Who we are
Our website address is: *Login to see link .
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: *Login to see link After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Additional information
How we protect your data
What data breach procedures we have in place
What third parties we receive data from
What automated decision making and/or profiling we do with user data
Industry regulatory disclosure requirements

[Sharon]

Sharon

#191324

Do you have a link to help us easily modify the WP Privacy Policy draft when we click “Create privacy policy” page related to GDPR process? I looked at your link (*Login to see link and thought you did a good job. Here is what I initially created with automatic wording included to start with. It is really wordy and would like it simpler. I realize the wording all depends on the site’s functions. But any input welcomed before I start this with all my sites. Thanks much.

Who we are
Our website address is: *Login to see link .
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: *Login to see link After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Additional information
How we protect your data
What data breach procedures we have in place
What third parties we receive data from
What automated decision making and/or profiling we do with user data
Industry regulatory disclosure requirements

[Sharon]

Sharon

#191323

I want to either put a site maintenance for the next month or two or disable site. However, I want to be able to work on it during that month. Any suggestions?

[Sharon]

Sharon

#191323

I want to either put a site maintenance for the next month or two or disable site. However, I want to be able to work on it during that month. Any suggestions?

[Sharon]

Sharon

#191321

More info: Same issue with other sites as well that use Site Origin-Page Builder and Virtue Premium Theme.
http://mychoiceconnection.com/cc-furniture/
http://celebratingyourjourney.com/test/ (Since every page on this site uses Site Origin already prior to problem, I created a new page to test to convert to Page Builder. And the same problem Page Builder not working and reverting back to Visual Editor happened. And Kadence Themes Virtue Shortcode-Table isn’t functioning right also after Site Origin and Kadence Theme updates. Just guessing there may be connection between the two since the problems happened at the same time after updates; but not certain.)

I am about to start on a new site using Ascend Premium but have not activated Site Origin-Page Builder yet. Waiting to solve problem with all other sites. Your help much appreciated.

PS. I did deactivate Jetpack on mychoiceconnection.com but Page Builder still didn’t work; nor did Virtue Shortcode-Tables. Other shortcodes worked.

[Sharon]

Sharon

#191298

With the latest Site Origin update, can’t convert a page to Page Builder. Also the Virtue Shortcode for that page isn’t working properly since Page Builder update. I can’t get into the table fields or rows to paste content. But column shortcode works as a work around for now. Some forum say it may be a Jetpack/Site Origin problem. Everything has worked well for the past many years until today. Sent same message to Site Origin forum. Need your help ASAP. Thanks much.

*Login to see link

*Login to see link

[Sharon]

Sharon

#191298

With the latest Site Origin update, can’t convert a page to Page Builder. Also the Virtue Shortcode for that page isn’t working properly since Page Builder update. I can’t get into the table fields or rows to paste content. But column shortcode works as a work around for now. Some forum say it may be a Jetpack/Site Origin problem. Everything has worked well for the past many years until today. Sent same message to Site Origin forum. Need your help ASAP. Thanks much.

*Login to see link

*Login to see link

[Sharon]

Sharon

#191293

Didn’t know if their updates would have any affect on your themes I use. Just wanted you to know as an FYI. Here’s their message:
–
Hello,

Please read this email carefully as it contains actions items that need immediate attention from you.

As we continue to increase the security of our network, it has become necessary for us to force the upgrades of many scripts. Many of these outdated scripts create vulnerabilities that can be avoided.

Beginning on May 30, 2018, we will begin the process of updating all scripts on our shared server environment. Any scripts that were installed using Softaculous will naturally be updated. Any scripts that were installed manually will be imported into Softaculous and managed through that interface.

What does this mean for you? You will want to make sure you have backups of your site’s files, content and database. These backups should be downloaded and stored locally on your machine. Please do not store them on the server. Once your server is ready for updates, you will receive another email letting you know. We do not have a specific timeline for when your account will be updated.

Due to the nature of the updates that are needed, there will be no extensions granted. If you are unable to, or forget to create your own backups, our system does keep backups for 3-5 calendar days. Please understand that we will not restore your account to any date prior to the updates made. Any accessible backups will be zipped up and made available to you to download locally. We will not allow any rollbacks or restores to previous versions of the scripts you are using. These backups can be accessed through our Managed Shared Hosting program if you need them.

Should you need assistance in creating backups of your account, please email us at [email protected] with the subject: Need Assistance Creating Backups of My Account, or call us Mon-Fri 7:00am to 5:00pm Pacific time. We will be happy to help.

Thank you in advance for your understanding.

Regards,
Lunarpages System Administration Team

[Sharon]

Sharon

#191293

Didn’t know if their updates would have any affect on your themes I use. Just wanted you to know as an FYI. Here’s their message:
–
Hello,

Please read this email carefully as it contains actions items that need immediate attention from you.

As we continue to increase the security of our network, it has become necessary for us to force the upgrades of many scripts. Many of these outdated scripts create vulnerabilities that can be avoided.

Beginning on May 30, 2018, we will begin the process of updating all scripts on our shared server environment. Any scripts that were installed using Softaculous will naturally be updated. Any scripts that were installed manually will be imported into Softaculous and managed through that interface.

What does this mean for you? You will want to make sure you have backups of your site’s files, content and database. These backups should be downloaded and stored locally on your machine. Please do not store them on the server. Once your server is ready for updates, you will receive another email letting you know. We do not have a specific timeline for when your account will be updated.

Due to the nature of the updates that are needed, there will be no extensions granted. If you are unable to, or forget to create your own backups, our system does keep backups for 3-5 calendar days. Please understand that we will not restore your account to any date prior to the updates made. Any accessible backups will be zipped up and made available to you to download locally. We will not allow any rollbacks or restores to previous versions of the scripts you are using. These backups can be accessed through our Managed Shared Hosting program if you need them.

Should you need assistance in creating backups of your account, please email us at [email protected] with the subject: Need Assistance Creating Backups of My Account, or call us Mon-Fri 7:00am to 5:00pm Pacific time. We will be happy to help.

Thank you in advance for your understanding.

Regards,
Lunarpages System Administration Team

[Sharon]

Sharon

#191261

Over the years I have used One-Click Child Theme plugin (*Login to see link with VPremium as parent theme.

This plugin is no longer maintained with newer WP versions. So, I won’t be using it any longer. I assume I will need to deactivate plugin and child-theme I created with it. Don’t know what steps will be needed for disconnecting from that plugin and child theme I created without losing anything. Not certain what I am dealing with on this. This is a new learning curve for me.

Do you see any problems surfacing staying with it? Lately I have been getting server recognition error message within admin when opening a page or post. I close it and it then works ok until the next time I am in the admin site. This is the site http://www.celebratingyourjourney.com.

With another site, http://www.mychoiceconnection.com, I routinely get a message “too many log in tries, locked for 24 hours” for users. The site used to have a subscriber log in feature but was deleted quite awhile ago. Don’t know why I am getting that error.

Anything to do with using that plugin??? Thanks for any help you can provide.

[Sharon]

Sharon

#191261

Over the years I have used One-Click Child Theme plugin (*Login to see link with VPremium as parent theme.

This plugin is no longer maintained with newer WP versions. So, I won’t be using it any longer. I assume I will need to deactivate plugin and child-theme I created with it. Don’t know what steps will be needed for disconnecting from that plugin and child theme I created without losing anything. Not certain what I am dealing with on this. This is a new learning curve for me.

Do you see any problems surfacing staying with it? Lately I have been getting server recognition error message within admin when opening a page or post. I close it and it then works ok until the next time I am in the admin site. This is the site http://www.celebratingyourjourney.com.

With another site, http://www.mychoiceconnection.com, I routinely get a message “too many log in tries, locked for 24 hours” for users. The site used to have a subscriber log in feature but was deleted quite awhile ago. Don’t know why I am getting that error.

Anything to do with using that plugin??? Thanks for any help you can provide.

[Sharon]

Sharon

#191257

I have always used a child theme for my websites (One-Click Child Theme plugin) )since I eventually add custom CSS to them. I rarely change the function.php, but sometime change something in the style.css. With Ascend and all its features I probably will not. But won’t know until I start working on it.

If I at some point need to change the function.php or style.css within Ascend Premium, would I need to create a child prior to doing so? Or when updates come in for Ascend Premium, will it not overwrite depending where I put those changes?

PS. The child plugin I have used in years past is no longer maintained with newer WP versions. So, I won’t be using it any longer.

[Sharon]

Sharon

#191246

I downloaded both the Ascend Premium zip and Ascend Premium-Child. And read any instructions you have. Yet, still not certain about the order of steps. Please advice on the following. Is this what I do?:

1. Log in to wp admin, go to themes. Install Ascend Premium.
2. Then install Ascend Premium-Child.
3. Then activate Child. I read this link over and over but not certain how to do what is instructed and where. *Login to see link
4. Then install chosen Kadence plugins that include Kadence Importer. Then choose demo theme and activate plugin. I assume because I would have the Child theme active, it will import the demo to the child, right? *Login to see link

Please clarify steps, what/where/how. Thanks much.

Temporary wp site. Once completed, it will be transferred to client’s domain name when they pay for hosting plan in about 3 weeks.
http://www.rcstone.celebratingyourjourney.com

[Sharon]

Sharon

#191246

I downloaded both the Ascend Premium zip and Ascend Premium-Child. And read any instructions you have. Yet, still not certain about the order of steps. Please advice on the following. Is this what I do?:

1. Log in to wp admin, go to themes. Install Ascend Premium.
2. Then install Ascend Premium-Child.
3. Then activate Child. I read this link over and over but not certain how to do what is instructed and where. *Login to see link
4. Then install chosen Kadence plugins that include Kadence Importer. Then choose demo theme and activate plugin. I assume because I would have the Child theme active, it will import the demo to the child, right? *Login to see link

Please clarify steps, what/where/how. Thanks much.

Temporary wp site. Once completed, it will be transferred to client’s domain name when they pay for hosting plan in about 3 weeks.
http://www.rcstone.celebratingyourjourney.com

[Ben Ritner]

Ben Ritner

#191228

Hey,
I’m seeing that you have set up ssl but that you didn’t correctly update all the urls on your site to use https so data isn’t loading and that is causing issues. Might not be all your issues but is certainly where you need to start. Who added ssl for you? In your settings did you update the urls? Did you run a search and replace?

As for the logo if you go to the theme options and look at the logo setting what url is being used? Does that load your logo. What happens when you re set it? From what I can see your file is not found by the server.

[leila.kubegusa]

leila.kubegusa

#191224

Hi

Since the latest Windows Update, the page builder my home page shows off in MS Edge on desktop when in max size browser window. Half of it is missing and my optin form (Convertkit) is not showing. When reducing to mobile version, the pagebuilder looks ok again for a bit and the optin form shows, until reducing more and more (don’t know how to assess the size for you) then the page builder is still ok but then the logo image in the site logo top left shows missing.

The pagebuilder issue doens’t happen in Chrome and Firefox but the site logo image going missing too when reducing to a certain size of mobile.

Hope this is clear. Do you have any ideas..? Can you reproduce the issue on your end?
Thanks!
Leila

[leila.kubegusa]

leila.kubegusa

#191224

Hi

Since the latest Windows Update, the page builder my home page shows off in MS Edge on desktop when in max size browser window. Half of it is missing and my optin form (Convertkit) is not showing. When reducing to mobile version, the pagebuilder looks ok again for a bit and the optin form shows, until reducing more and more (don’t know how to assess the size for you) then the page builder is still ok but then the logo image in the site logo top left shows missing.

The pagebuilder issue doens’t happen in Chrome and Firefox but the site logo image going missing too when reducing to a certain size of mobile.

Hope this is clear. Do you have any ideas..? Can you reproduce the issue on your end?
Thanks!
Leila

[Ben Ritner]

Ben Ritner

#191216

Pinnacle is the only theme effected by this

Help me understand, so if you activate another on this site with your WP management software set as it was the editor would appear?

Ben

[Ben Ritner]

Ben Ritner

#191211

Hey,
If it’s deleted then it won’t be in your SQL database. The only way to get to it would be to have a backup. It seems very odd that you would not be using a backup pluign or that your server would not have there own backups.

As for what caused it. Could be a number of things. Could just be a hiccup on your server where the site lost temporary connection as the server went down. If you we in the middle of a save function then it could have partially saved the data.

It could also be that your php settings need to be increase. That you hit a resource limit like your max input vars and so the server stopped saving. If your server has the max input vars set low and you had recently added a bunch of data like slides to your theme options then that could make sense.

It could also be that you have a plugin causing admin errors and that broke the save functionality.

I can only guess and there are tons of ways that your database could be missing information. Including that your database needs to be repaired or has not been optimized for a really long time (database optimization is recommended monthly by many servers).

The best thing would be to check your php error logs and determine what error was happening on your site. but in general you should always update your php version to the latest and you should check your max input vars, max post size, max memory and max execution time settings.

Ben

[Ben Ritner]

Ben Ritner

#191209

curious how many google fonts are you using on your site?

Ben

[Ben Ritner]

Ben Ritner

#191199

Hey,
That isn’t how it works. Google sees the user IP because it’s the user trying to access the font files. The person visting your site has to get those files Unless you host those files locally that user has to access Google servers to get the files.

So if you are concerned about GDPR and google fonts then you would need to host them locally by downloading them to your server and installing them as a custom font.

There is a lot written about GDPR and google fonts and many different opinions I am going to be curious if anyone ever gets a warning because of it.

[Kevin]

Kevin

#191194

Hello,

I’m not seeing anything super obvious breaking your site, but you are getting some errors in your javascript console. I suggest first testing your active plugins by deactivating one by one to see if the issue goes away when a certain plugin is OFF.

Also, what do you have in your custom CSS box?

-Kevin

[bugit.xyz]

bugit.xyz

#191188

Website:
*Login to see link

Hi,
On my Home Page just above the Footer is the Carousel showing ‘Recent Blog Posts’ and I believe when a New Post is added to the Blog it replaces one in the Carousel because it is in Date Order?
There are two Posts in particular that I would like not to be replaced as I want these two particular posts to always show, is this possible?
Please advise, thank you.

[bugit.xyz]

bugit.xyz

#191188

Website:
*Login to see link

Hi,
On my Home Page just above the Footer is the Carousel showing ‘Recent Blog Posts’ and I believe when a New Post is added to the Blog it replaces one in the Carousel because it is in Date Order?
There are two Posts in particular that I would like not to be replaced as I want these two particular posts to always show, is this possible?
Please advise, thank you.