Search Results for 'widget '

[Rebecca]

Rebecca

#239585

The Blog Archives widget is disappearing from the sidebar of my client’s blog when the sidebar wraps to the bottom of the page in iPad portrait mode in Chrome and Firefox, and in iPad Pro portrait mode in Safari.

The dropdown displays fine on every other device that pushes the sidebar to the bottom of the page in portrait mode.

This is not happening on the demo site I imported, so I’m guessing there is some conflicting CSS.

Hoping you can help me identify the problem. I will provide screenshots and account access in a private reply.

• This topic was modified 6 years, 6 months ago by Rebecca.

[Rebecca]

Rebecca

#239585

The Blog Archives widget is disappearing from the sidebar of my client’s blog when the sidebar wraps to the bottom of the page in iPad portrait mode in Chrome and Firefox, and in iPad Pro portrait mode in Safari.

The dropdown displays fine on every other device that pushes the sidebar to the bottom of the page in portrait mode.

This is not happening on the demo site I imported, so I’m guessing there is some conflicting CSS.

Hoping you can help me identify the problem. I will provide screenshots and account access in a private reply.

• This topic was modified 6 years, 6 months ago by Rebecca.

[Ben Ritner]

Ben Ritner

#239481

What is the best way to update the theme without losing anything on the website?

Update regularly. You’re using a version of August 2016 and taking big leaps always creates more chances for issues.

First I suggest you make a backup.

Then activate a standard theme, remove the version of virtue premium you have, then upload the latest version from here: https://www.kadencewp.com/my-account/my-api-downloads/

Activate it, and check your site, all your content should go through without issue but it’s possible some widgets may need to be placed back in the right widget areas.

Ben

[Ben Ritner]

Ben Ritner

#239430

Hey,
can you send me some screenshots?

I’m not totally following. For starters, this is not a product search: https://customweddinggarter.com/?s=01-B03

That is a site search which will output all post types. For a product search, you have to use a product search widget, that outputs like this: https://customweddinggarter.com/?s=01-B03&post_type=product

Your product flip to image: https://customweddinggarter.com/wp-content/uploads/2019/10/Custom-Colors-01-B03-M34-Color-Palette.jpg

Is not set with meta-information about its size. It’s likely the image is corrupted or your database failed to record the size. The output is width=0 height=0

You can add css to force a size (theme options > advanced settings > custom css):

.product_item .image_flip_back img {
    width: 100%;
    height: 100%;
}

I would suggest uploading a larger image so it’s better quality, especially for retina screens since that is the majority now.

I’m not sure what I am supposed to look for on the single product pages?

Ben

[Ben Ritner]

Ben Ritner

#239421

Sounds like the process isn’t accounting for serialization which would break the record and cause it to clear.

You can export and import options in the theme options.

Or talk with the plugin that is running the build for the stage and make sure they properly changing URLs and account for serialization.

You can read about it here: https://wordpress.org/support/article/moving-wordpress/

If you do a search and replace on your entire database to change the URLs, you can cause issues with data serialization, due to the fact that some themes and widgets store values with the length of your URL marked. When this changes, things break. To avoid that serialization issue, you have three options:

Ben

[Ben Ritner]

Ben Ritner

#239403

Hey,
Yes blocks are different from widgets and you will get different controls but they are not both accessible in the same places. Usually if you are building with widgets you are not working with blocks.

Ben

[pdyoko]

pdyoko

#239364

Didn’t help. Strange. I looked at Custom CSS and thought perhaps something there was causing it. But I haven’t changed anything. It was working just fine. Then I opened and changed foot image….refreshed…and Instagram widget goes offline…so to speak.

I’m going to remove and reinsert again. Clear cache…again…<laugh> and see what happens.

I will get back to you a bit later.

Thank you. However, if you think of something else…please share. 😉

Pam

[Ben Ritner]

Ben Ritner

#239361

I strongly suggest you get another hosting provider.

A good example is even on the dashboard of your site if you look here: http://www.wheeloflifecentre.co.uk/NEW-WOLC2019/wp-admin/index.php

The SiteOrigin Page Builder News widget gives a curl error.

If your host isn’t going to set you up with WordPress standards then you really shouldn’t be paying them. And if support isn’t going to acknowledge there is an issue then you’re going to be wasting time trying to do anything as this will not just affect import but will effect you with each step of using your site.

In terms of import files, you can access here, it’s farily tricky since the content is stored differently so there are theme options data, content data (images that have to be pulled in through that) and then widget data and slider data.

import content file: https://kadence.design/importer/ascend-premium/church_site/demo_content.xml
import widget file: https://kadence.design/importer/ascend-premium/church_site/widget_data.json
import theme options file: https://kadence.design/importer/ascend-premium/church_site/theme_options.json

[pdyoko]

pdyoko

#239352

Hannah,

It’s a widget called “Social Slider.” It is not a plugin that I downloaded. I placed in the footer again. Still doesn’t show us for some reason. Strange. I’ve don’t nothing difference. Every plugin is updated. There is an error in the space where it should appear.

“No images found!
Try some other hashtag or username”

Any suggestions?
Thank you,
Pam

[pdyoko]

pdyoko

#239341

Hi, Gang!

This is so strange. The Instagram widget that I had in the footer….is gone. Well, let me explain.

Opened website this morning. Instagram Feed widget that I placed in footer…and that has been working flawlessly…was not picking up feed. Checked it out. Input accurate. Still didn’t work. Decided to delete and replace it as new.

Well….when I went to place the widget it was no longer listed in the Widget List on the left. It’s not there. It is not listed in the plugins. I believe that the Instagram Widget was bundled with the Ascend theme…or an add. Am I correct? I can’t find anything in support documentation to help.

Any suggestions of how I should proceed in fixing this little hiccup?

Thank you,
Pam

(sending site access)

[pdyoko]

pdyoko

#239341

Hi, Gang!

This is so strange. The Instagram widget that I had in the footer….is gone. Well, let me explain.

Opened website this morning. Instagram Feed widget that I placed in footer…and that has been working flawlessly…was not picking up feed. Checked it out. Input accurate. Still didn’t work. Decided to delete and replace it as new.

Well….when I went to place the widget it was no longer listed in the Widget List on the left. It’s not there. It is not listed in the plugins. I believe that the Instagram Widget was bundled with the Ascend theme…or an add. Am I correct? I can’t find anything in support documentation to help.

Any suggestions of how I should proceed in fixing this little hiccup?

Thank you,
Pam

(sending site access)

[Ben Ritner]

Ben Ritner

#239337

The Ascend: Image widget allows you to define custom sizes. For that, to function, it’s built around the image ID, not the image URL. This allows the widget to access all the sizes created and even create new sizes if needed based on the settings within the widget. If the widget doesn’t have access to the image by the image ID or even by the URL then it would just output the URL as is.

Where I can see this breaking based on what you are saying is if you are adding the image by selecting it from your library and thus defining the ID then moving that to a subsite where the ID isn’t valid anymore it would think you’ve removed the image from the library and not output.

Meaning if you are going to set an image in the Ascend image widget that it won’t have access to via the WordPress install you need to paste the URL into the image section and not add it through a library that it will then lose access to.

Does that make sense based on your situation?

Ben

[Danielle]

Danielle

#239298

Hello,

We have a multi-site environment, where we publish products from the parent to a sub-site. All the widgets and content get published nicely, but the image URL (which still references the parent site) doesn’t work in the Ascend: Image widget in the main content area. If we change the widget to the standard WP Image widget and use the parent image URL the image displays. We don’t want to have to load all the featured images to the sub-site due to load and duplication.

We really don’t want to have to change over all the widgets (and we like using yours) – is there a way we can fix this?

Thanks
Danielle

[Danielle]

Danielle

#239298

Hello,

We have a multi-site environment, where we publish products from the parent to a sub-site. All the widgets and content get published nicely, but the image URL (which still references the parent site) doesn’t work in the Ascend: Image widget in the main content area. If we change the widget to the standard WP Image widget and use the parent image URL the image displays. We don’t want to have to load all the featured images to the sub-site due to load and duplication.

We really don’t want to have to change over all the widgets (and we like using yours) – is there a way we can fix this?

Thanks
Danielle

[Robert]

Robert

#239295

I can’t remember how to control the color, opacity, line thickness and border width of the line for this widget. It also shows up again when I have a page whose template is “Portfolio Grid”.

Widget: Image Menu Item: When you hover over them, the image slightly enlarges, there is a slightly blue over color overlay, a white thin line border comes up and a title. The main title moves up slightly and the subtitle prints under it.

Portfolio Grid: When you hover over them, the image slightly shrinks, there is a slightly blue over color overlay, a white line border comes up and a title.

I suspect the color is the primary color under the Theme Options > Basic Styling.

But how do I control the opacity, line border width, and whether it shrinks or enlarges? /Bob

[Robert]

Robert

#239295

I can’t remember how to control the color, opacity, line thickness and border width of the line for this widget. It also shows up again when I have a page whose template is “Portfolio Grid”.

Widget: Image Menu Item: When you hover over them, the image slightly enlarges, there is a slightly blue over color overlay, a white thin line border comes up and a title. The main title moves up slightly and the subtitle prints under it.

Portfolio Grid: When you hover over them, the image slightly shrinks, there is a slightly blue over color overlay, a white line border comes up and a title.

I suspect the color is the primary color under the Theme Options > Basic Styling.

But how do I control the opacity, line border width, and whether it shrinks or enlarges? /Bob

[Hannah]

Hannah

#239276

Thanks for the feedback. We can look into adding some new functions to the feature request list.
You can use this css to adjust the size of your social icons:

.virtue_social_widget a i {
    font-size: 22px;
}

If you want to change out icons you can do so with css. Just let us know which icons you want to switch and we can help with the css.

Hannah

[Kris]

Kris

#239267

Sorry I didn’t check first. I switched it back to the kadence version. But that reminds me of why I went to jetpack in the first place: you don’t have any size options on your social icons widget. It’s not even accessible because it’s not large enough to be a button on touch screens, IMO. I haven’t checked it out in dev tools, but is there a class or ID I can write some CSS for to make them larger? Can I change to the other type of font awesome icons that don’t have a square outline if I know the code for them?

Hope I don’t sound too demanding, I like most kadence style choices, but room for improvementheee.

[Hannah]

Hannah

#239239

Hey,
Tha’s a jetpack widget. You should be able to turn off the rotating in your jetpack settings.

Hannah

[Kris]

Kris

#239221

I haven’t seen this before, and not sure if it’s a setting I changed. My social icons from a widget are rotating. I think it’s a Kadence widget and not jetpack or something.

Please take a look at krisbunda.com/blog.

• This topic was modified 6 years, 6 months ago by Kris.

[Kris]

Kris

#239221

I haven’t seen this before, and not sure if it’s a setting I changed. My social icons from a widget are rotating. I think it’s a Kadence widget and not jetpack or something.

Please take a look at krisbunda.com/blog.

• This topic was modified 6 years, 6 months ago by Kris.

[JR]

JR

#239214

Thanks! Also I am noticing that 2 different bits of data I placed into my sidebars is dissapearing,

1 – I added custom HTML to 2 sidebars (opt-in forms) through the Apperance – Widgets and it just disappeared, not sure when exactly, perhaps during a theme update or a Woo update?

2 – More links I added to the Footer Widget have disappeared, and I had to read them

Any ideas?

[Hannah]

Hannah

#239198

Hey,
You can create another blog page and choose to show posts only from a specific category. Would that work for you? You can create a page using the sidebar template, then add your posts to the page using a shortcode. You can create a specific sidebar for that page from Theme Options > Misc Settings, then add content to it from Appearance > Widgets.
Hope that’s helpful!

Hannah

[info850]

info850

#239185

How to move the blocks around on the home page. I see no way to access these blocks on the bottom. Are these widgets? Also how to I organize them so they will link from one page to the other?

*Login to see link

[info850]

info850

#239185

How to move the blocks around on the home page. I see no way to access these blocks on the bottom. Are these widgets? Also how to I organize them so they will link from one page to the other?

*Login to see link

[Ben Ritner]

Ben Ritner

#239178

Hey,

In your theme options > menu settings, it appears you’ve set your primary menu color to #217281 change it there to white.

In your theme options > header settings, choose the last option of the header style images, (logo, extras, menu-extras)

In your theme options > header settings under “Header Extras” drag the widget area to the top of the list and check the box, drag the basket and account to the bottom of the list.

Add this css for the search background in your theme options > custom css:

.kt-header-extras form.woocommerce-product-search {
    background: white;
}

Ben