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Can't update theme

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This topic is: Resolved
[Resolved]
Posted in: Pinnacle Theme
September 2, 2015 at 3:34 am

Hi everybody!

I am having problems updating both plugins and the Pinnacle theme for months on three websites with one specific provider. I have tried asking them but they can’t help me.

When I try to update plugins or the theme, I get the error which states that the old files couldn’t be removed and therefore the installation failed. I checked my file rights and they are all oke. I also checked the error log but not sure what to do with that information. I will copy that in a private post for Ben.

Furthermore not sure what to do know, I have to install everything by downloading and uploading it myself.

Hopefully someone knows!

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