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http-500 error when updating a page

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This topic is: Not Resolved
[Not Resolved]
Posted in: Virtue Theme
March 15, 2018 at 2:44 am

Good morning,

I build a website for a customer with the Virtue Premium theme and everything was working properly. A few days ago the customer told me that he experienced a strange problem with just one page on his website. When he made some changes and wanted to update that page, he got this http-500 error. Only on that page. I tried the following to solve the problem:

– I checked the server settings;,but they were all good.
– I updated the theme, wordpress and every plugin, but that didn’t solve the problem either.
– I deactivated the plugins and than found out that Woocommerce was causing the problem. With Woocommerce deactivated, i didn’t get the http-500 error when updating that specific page.

Obviously Woocommerce has to be activated in order for my customer to use his website the way he wants. Can you help me solve this?

I’m looking forward hearing from you

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