Notice: These forums are now retired and closed. For active support, please Submit a Ticket or visit our official WordPress.org community pages.
Kadence Theme | Kadence Blocks | Starter Templates | WooCommerce Email Designer | Ascend | Virtue | Pinnacle

Issue with images in Thrive Leads

Home / Forums / Pinnacle Theme / Issue with images in Thrive Leads

This topic is: Resolved
[Resolved]
Posted in: Pinnacle Theme
November 20, 2017 at 5:02 am

Hi

I am using Thrive leads to create opt-ins, and whenever I add an image to an opt-in, the selection box that wraps around the image is offset from the image, which means I cannot centre it or apply effects properly (ie drop shadow), as it is taking the offset selection box into account, and not my image.

I have been in touch with Thrive support, and they say it is the theme placing a margin around images that is causing this. They said: “This is caused by your theme adding a 15px margin to every element that is imported to Thrive Architect. As soon as we switch to a default WordPress theme this issue is gone.”

Here are a couple of screenshots so you can see what I mean. The green selection box does not wrap tightly around the image:

(in this one the drop shadow is applied to the selection box)
(Here the drop shadow is part of the image)

You can see it live in the sidebar here, how it will not centre, despite being set to centre:

I saw on another support question mentioning Thrive you said to turn off select2. I did this, but it had no effect on the problem.

Please help! Many thanks!

Janine

  • The forum ‘Pinnacle Theme’ is closed to new topics and replies.