October 2, 2019 at 5:53 pm
Media library images are not displayed to some viewers, affecting all the pages on my site *Login to see link </strong> that uses the VIRTUE PREMIUM theme.
See examples in uploaded images: On my iMac (High Sierra, Chrome) and ThinkPad laptop (Win10, Chrome), images load for me across the site. But they do not load at all on in Chrome on my Samsung Tab A tablet or Galaxy S8 phone (both Android). My publicist reports no images at all, using an iMac and Safari (other image). We’ve cleaned caches and restarted browsers with no effect.
This is a recent problem. Though I can’t pinpoint the date it started, it wasn’t occurring several weeks back.
Images load OK for me when using Virtue Premium, also when I try live previews with these themes: Brick, Twenty Seventeen, Twenty Nineteen, and even Virtue (not premium). We’re a small organization and don’t have a staging site, and I can’t afford to be offline while disabling and re-enabling plugins.
Please advise.