Monarch Incompatibility - Kadence Support Forums

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[Not Resolved]

This topic has 2 replies, 2 voices, and was last updated 9 years ago by Nicolas.

March 28, 2017 at 6:38 pm

Hi Guys! I bought Morch Plugin and I get notice that this plugin + this theme have a problem in the Staff Page. It keeps loading in an infinite loop until yo get an error.

Well, to make sure:

1. I contacted to the Hosting, and the get this:

Hello Nicolas,

Thank you for contacting our help desk.

I tried to trace the system calls that are being made when accessing this page and by the looks of things it is a theme/plugin issue – the process keeps getting stuck in a loop looking for (resized) images that are not actually present on the account:

access("/home/magicals/public_html/wp-content/uploads/2014/08/logo-logo-400x400.jpg", F_OK) = 0
access("/home/magicals/public_html/wp-content/uploads/2014/08/logo-logo-800x800.jpg", F_OK) = -1 ENOENT (No such file or directory)
brk(0x284fb000) = 0x284fb000
poll([{fd=3, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout)
write(3, "3133SELECT SQL_CALC_FOUND_ROWS mseeds_posts.ID FROM mseeds_posts WHERE 1=1 AND mseeds_posts.post_type = 'staff' AND (mseeds_posts.post_status = 'publish') ORDER BY mseeds_posts.menu_order ASC LIMIT 0, 3", 207) = 207
read(3, "111A23def17magicals_mseedsfmseeds_postsfmseeds_posts2ID2IDf?2410#B533762440320945032064603200573762", 16384) = 116
poll([{fd=3, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout)
write(3, "243SELECT FOUND_ROWS()", 24) = 24
read(3, "111"23deffFOUND_ROWS()f?251020153376224013553762", 16384) = 67
sendto(4, "add 3f38ab06b7d29bf49b0562bd91:staff-group_relationships:209 4 0 6rna:0:{}rn", 76, MSG_NOSIGNAL, NULL, 0) = 76
recvfrom(4, 0x1584ee8, 8196, 16384, 0, 0) = -1 EAGAIN (Resource temporarily unavailable)
poll([{fd=4, events=POLLIN}], 1, 5000) = 1 ([{fd=4, revents=POLLIN}])
recvfrom(4, "NOT_STOREDrn", 8196, MSG_NOSIGNAL, NULL, NULL) = 12
access("/home/magicals/public_html/wp-content/themes/Pinnacle-Magical/templates/content-loop-staff.php", F_OK) = -1 ENOENT (No such file or directory)
access("/home/magicals/public_html/wp-content/themes/pinnacle_premium/templates/content-loop-staff.php", F_OK) = 0
lstat("/home/magicals/public_html/wp-content/themes/pinnacle_premium/templates/content-loop-staff.php", {st_mode=S_IFREG|0644, st_size=1918, ...}) = 0
lstat("/home/magicals/public_html/wp-content/themes/pinnacle_premium/templates", {st_mode=S_IFDIR|0755, st_size=4096, ...}) = 0
open("/home/magicals/public_html/wp-content/themes/pinnacle_premium/templates/content-loop-staff.php", O_RDONLY) = 5
fstat(5, {st_mode=S_IFREG|0644, st_size=1918, ...}) = 0
fstat(5, {st_mode=S_IFREG|0644, st_size=1918, ...}) = 0
fstat(5, {st_mode=S_IFREG|0644, st_size=1918, ...}) = 0
mmap(NULL, 1918, PROT_READ, MAP_SHARED, 5, 0) = 0x7fcd406e2000
munmap(0x7fcd406e2000, 1918) = 0
close(5) = 0
access("/home/magicals/public_html/wp-content/plugins/woocommerce/includes/class-jetpack.php", R_OK) = -1 ENOENT (No such file or directory)
access("/home/magicals/public_html/wp-content/plugins/kadence-slider/cmb/helpers/Jetpack.php", F_OK) = -1 ENOENT (No such file or directory)
access("/home/magicals/public_html/wp-content/uploads/2014/08/logo-logo.jpg", F_OK) = 0
lstat("/home/magicals/public_html/wp-content/uploads/2014/08/logo-logo.jpg", {st_mode=S_IFREG|0644, st_size=49037, ...}) = 0
lstat("/home/magicals/public_html/wp-content/uploads/2014/08", {st_mode=S_IFDIR|0755, st_size=36864, ...}) = 0
open("/home/magicals/public_html/wp-content/uploads/2014/08/logo-logo.jpg", O_RDONLY) = 5
fstat(5, {st_mode=S_IFREG|0644, st_size=49037, ...}) = 0
lseek(5, 0, SEEK_CUR) = 0

What you can do is start deactivating your plugins one-by-one and check when the page starts working (after every deactivation). That way you can find the culprit. Ultimately it may boil down to the site’s theme. In either case, it is best to contact a developer on that one since they should know exactly what to do in these types of situations.