Spinning Wheel on Checkout Ajax

[Nadine]

Nadine

November 30, 2016 at 1:05 pm

Dear virtue team,

you’re doing fantastic work 🙂

I did a few test purchases lately at my shop, and one thing I noticed is that at checkout it can took between 10 to 15 secs between clicking the “Order” button until the “Order Received” page arrived. I do not know why, my use Gandi SimpleHosting Size M which works pretty solid otherwise…

Anyway, I noticed that there’s a greyish BlockUI after “Order” is clicked. That’s good. However, there’s no spinning wheel. I noticed that people get impatient and click the browser’s RELOAD or BACK button, because the page is just “blocked” and it looks like things might “hang”. This really does harm our revenue 😉 It would be nice if a spinning wheel could be added to the BlockUI.

The Storefront theme has this, see here: *Login to see link

I think this is still really tiny but at least the customers get some feedback that they should hang tight and… just wait.

PayPal does this really good I think, see here: *Login to see link
Basically, PayPal has a visually big enough spinning wheel and also a description (here “Verarbeiten…” means “Processing…”).

So my question is: Could a spinning wheel be added to the checkout ideally with a small wording like “Your order is being processed…” below it? Or could this be added with CSS somehow?