Tablet/Mobile Menu Problems - Kadence Support Forums

This topic is: Resolved

[Resolved]

This topic has 2 replies, 2 voices, and was last updated 9 years, 3 months ago by Joanna Lopez.

January 12, 2017 at 3:26 pm

I just launched a new website and I’ve had some reports from users on mobile and tablet devices that they are having trouble seeing the menu. I have not been able to reproduce it on my own devices, but I have screenshots from one person. Essentially, when they click the 3 lines that indicate the menu dropdown on mobile devices, the background for the menu is not showing thus the menu links are overlaying onto the page and images on the homepage itself, making the menu items impossible to see. Also, as soon as they begin to scroll down, the menu disappears completely. The live website this is happening on is fumcoly.org. I’ve also posted the screenshots I uploaded to my development site for you to see. On my devices, the menu navigation includes a white background and seems to be functioning as it should be on my iPad mini 2 and MacBook Pro. I’ve also tested it on several other devices including an android tablet and it seems to be OK. To the best of my knowledge, the people reporting this issues were using either an iPhone or a regular sized iPad, but there may be others as well as we’ve had several reports of this error.

Any thoughts what may be causing this?

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