Notice: These forums are now retired and closed. For active support, please Submit a Ticket or visit our official WordPress.org community pages.
Kadence Theme | Kadence Blocks | Starter Templates | WooCommerce Email Designer | Ascend | Virtue | Pinnacle

The support page tickets is confusing

Home / Forums / Kadence Theme / The support page tickets is confusing

This topic is: Resolved
[Resolved]
Posted in: Kadence Theme
July 30, 2025 at 11:53 am

Hello I see that you guys change the layout of the support ticktet portal.
I have to tell you that alghough it might look good is not not functional for the user.

You can not see the title of your request. If you have 3 or 4 request it is confusing.
This creates more workload for you guys since we can not explore old requests.

As you can see titles are very generic (see images)
Hope this feedback helps.

  • The forum ‘Kadence Theme’ is closed to new topics and replies.