Woocommerce Product Category Page Won't Load

[Stephen]

Stephen

March 27, 2017 at 5:15 am

Hi there,

I’m having an issue on one of our sites where certain categories won’t load – the page is completely blank, however all non woocommerce pages work fine – also product pages seem fine and most category pages too.

I’ve also noticed that if I change the woo commerce settings to display categories only on the shop home, it also fails to load.

The site is question is *Login to see link

Here’s an example:

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All plugins and theme are up to date and here’s what I’ve tried to far:

– Deactivating all plugins (apart from Woocommerce)
– Clearing Cache (via Fastest cache plugin)
– Deleting Category, re-adding and putting products back into category
– Clearing WC Transients
– Reset Woocommerce Term counts

Problem persisted after all this, so I activated 2015 theme and the category loaded fine so I’m now wondering if it’s a theme issue?

Could you take a look please? I’m happy to give logins in a pm if needed.

Many thanks in advance,

Steve