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WPForms Dropdown Issue in Ascend
- This topic has 6 replies, 4 voices, and was last updated 6 years, 6 months ago by
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Hi, we are using Ascend Premium and purchased WPForms for contact forms based on the theme’s recommendation. We are having issues with dropdowns in the forms. I contacted WPForms first and they tried to test using free Ascend and could not duplicate the problem I am having with Premium.They had given me some CSS to use to try to help and it didn’t work either.
If I use placeholder text in the dropdown, the window is only one character wide. I’ve tried small, medium, large window settings and none work. If I don’t use placeholder text, the window is only as wide as the first item in the dropdown. So if the first word is 8 characters, and there is a second item in the dropdown that is 12 characters, it cuts it off at 8 characters.
Also, I am unable to use the recommended WPForm setting “Base & Theme Styling” as it has formatting issues. If I use Base Styling it is much better, except for the dropdown menu issue.
The site is currently on an internal test server so there is not external access. I can attach a few pics of what the dropdown looks like.
Any assistance appreciated!
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