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In forum: Ascend Theme

In reply to: Portfolio page mosaic grid display bug

Del

February 27, 2020 at 8:49 am #245341

This reply has been marked as private.

In forum: Virtue Theme

In reply to: Ken Burns effect
Hannah

February 24, 2020 at 10:07 am #245187

Hey,
2. a) From Theme Options > Home Layout > Home Blog Settings you can choose between one or two columns.

c) Looks like you’re adding a post grid/carousel block and use the blog template. Either remove the block or change the page template to default.

d) As of now there isn’t a built-in function for that.

3. a) Sorry, the Kadence Slider doesn’t offer a vimeo option.

b) You can achieve that with css like this:
```
.ksp-layer {
    opacity: .7 !important;
}
```
Hannah
In forum: Pinnacle Theme

In reply to: Switching to Gutenberg and Kadence Blocks

Bernhard

February 20, 2020 at 1:29 am #245057

Thank you, I got it to work with this shortcode: [carousel type=”testimonial” columns=1 fullwidth=standard speed=9000 limit_content=false cat=full name of testimonial-group items=30].

But the lines don’t break properly and the styling is really basic and hard to customize.

Therefore I continue to use the plugin “widget on pages” and can style the testimonial carousel in the widget area in a few clicks.

I will switch to Kadence Testimonial block once I have the nerve to import more than 60 testimonials, though 🙂

Best,
Bernhard

In forum: Virtue Theme

In reply to: Ken Burns effect

MCW1891

February 19, 2020 at 11:38 pm #245055

This reply has been marked as private.

In forum: Pinnacle Theme

In reply to: Switching to Gutenberg and Kadence Blocks

Hannah

February 19, 2020 at 2:25 pm #245045

Hey,
You can add groups like this: cat=group1 So the full shortcode would look like this:
[testimonial_posts orderby=date items=4 columns=4 cat=group1]
Hope that helps!

Hannah

In forum: Ascend Theme

Topic: OptinMonster embed code

adventuretravelcoach

February 19, 2020 at 4:42 am #245022

Hey Hannah,

I’m busy with an Optin monster campaign who said I need to do the following for the campaign to work but my screen in Theme editor doesn’t show a closing body tag as their example Is the /* the closing body text I just want to make sure?

/*
Theme Name: Ascend – Premium
Theme URI: *Login to see link
Description: Ascend will surpass your expectations over and over again. Amazingly versatile, easily customizable and loaded with features you will love.
Version: 1.9.9
Author: Kadence WP
Author URI: *Login to see link
Tags: two-columns, one-column, custom-colors, custom-header, custom-menu, featured-images, translation-ready, theme-options
Text Domain: ascend
License: GPL
License URI: *Login to see link
*/

OptinMonster:
Paste the embed code you previously copied just before the closing </body> tag of your HTML file. Save the changes to your file and upload it to your site.
You can paste the embed code into your HTML file near the closing body tag.
Now You’re all done! You can now navigate to the front-end of your site and test your beautiful new campaign.

In forum: Virtue Theme

In reply to: Category Column Layout exclude subcategories

Kevin

February 17, 2020 at 10:51 pm #244966

Hi Hannah,

Unfortunately that didn’t work. The page with subcategories and products on the same page still shows as 3 columns.

In forum: Ascend Theme

Topic: Problem with Testimonial carousel

John

February 13, 2020 at 3:51 pm #244808

In this page, we have a carousel that displays testimonials from a specific category:

*Login to see link

The carousel uses this shortcode:
[carousel type="testimonial" columns="1" items="9" arrows="false" pagination="true" cat="wp2print"]

This used to display correctly. However now each item in the carousel is displayed in a vertical list with no animation.

In forum: Virtue Theme

In reply to: Is there any way to add blocks below a Portfolio?

Hannah

February 13, 2020 at 10:36 am #244783

You would need to create two rows. One with two columns and the next with one.

Hannah

In forum: Pinnacle Theme

In reply to: How do I set the Portfolio Navigation grid icon to go to portfolio type template

Hannah

February 13, 2020 at 9:01 am #244774

Sorry about that! Moving too quickly this morning.
The simplest workaround I can think of would be to create a new page and add your portfolio type via shortcode like this: [portfolio_posts orderby=date style=”pgrid” columns=6 items=12 ratio=”square” lightbox=true showtypes=false type=photoshoot-portfolios]
Then your page will show in the All Projects Default Portfolio Page dropdown. Would that work for you?

Hannah

In forum: Virtue Theme

In reply to: Accordion Panels Not Rendering Properly

Jean-Charles

February 13, 2020 at 8:57 am #244772

This reply has been marked as private.

In forum: Virtue Theme

In reply to: Is there any way to add blocks below a Portfolio?

Hannah

February 12, 2020 at 2:07 pm #244715

Hey,
Are you wanting to do this on a portfolio archive page? You can add your posts via shortcode then add your block content below. The shortcode would look like this: [portfolio_posts orderby=date excerpt=false columns=4 items=4 height=200 lightbox=true showtypes=true cat=photos]
Hope that helps!

Hannah

In forum: Pinnacle Theme

In reply to: Switching Related Products carousel in product page
Ben Ritner

February 10, 2020 at 12:41 pm #244604

Hey,
When you say you want to hide the header on mobile, do you mean the whole header with logo or just the menu.

the whole header would be this css:
```
@media (max-width: 992px) {
    #kad-banner, #kad-banner-sticky-wrapper {
        display: none;
    }
}
```
Just the menu is this:
```
@media (max-width: 992px) {
    #mobile-nav-trigger{
        display: none;
    }
}
```
2. Changing the carousel columns on mobile just takes a little javascript it’s not css that controls this.

In your theme options > header and footer scripts add this to your header scripts:
```
<script type="text/javascript">
jQuery(document).ready(function ($) {
$('#upsale-product-carousel').attr('data-carousel-ss', '2');
});
</script>
```
Ben
In forum: Ascend Theme

In reply to: Ascend with Elementor

James

February 10, 2020 at 11:45 am #244595

Hi Hannah… it might be a different number depending on page I create but for this I chose 4 in Elementor..

I have cleared cache and same issue…

Can you see the distortion at trickstore.co.uk/home2 ?

Elementor replied saying:

The image resolution or size for the products cannot be controlled from elementor…

from thumbnail width check that… it is set correctly…

Elementor basically uses the core media library of wordpress and simply follows the standard image sizes of woocmmerce and just embeds them. If you would disable elementor pro you would still face the same issue.

Now when I disable Ascend and goto TwentyNineteen everything displays perfectly in 4 columns and changes for mobile but please see images of difference.

wwhen using Ascend the image filename of each image seems to not be the 300 x 300 one and are all different for eg:
https://trickstore.co.uk/wp-content/uploads/2020/02/65573-full-400×400.jpg

BUT when using TwentyNineteen the image address is: https://trickstore.co.uk/wp-content/uploads/2020/02/66561-full-300×300.jpg

So the theme must be making some sort of changes to the layout or code.

Please let me know your thoughts thanks
Anthony

In forum: Ascend Theme

In reply to: Ascend with Elementor

Hannah

February 10, 2020 at 10:44 am #244589

How many columns are you wanting? Have you tried adjusting the column number and clearing your cache?

Hannah

In forum: Ascend Theme

In reply to: Ascend with Elementor

James

February 10, 2020 at 9:24 am #244586

Yes that would be amazing thanks… really don’t want to have to use a different theme after all this setup :).

trickstore.co.uk/wp-admin
Please use:
S3ftz0BEYZ
Pass:
?MrMagicItIs

I have checked thumbnail width and all is fine… Also if I use a shortcode for woocommerce it displays well but using Elementor’s choice of columns etc it doesn’t work.

Many thanks and hope we can get this working
Anthony

In forum: Ascend Theme

Topic: Ascend with Elementor

James

February 8, 2020 at 2:47 pm #244536

Hi there…

I’m having an issue with the woocommerce layout for products when using Elementor… With the default wordpress theme TwentyNineteen it displays well and sets out a nice neat layout of the chosen column numbers in elementor – but with Ascend it distortes the images sizes badly and the results are products not in neat columns.. Please see:
*Login to see link

Please can you advise why this might be?

I’ve also asked Elementor the same questions… Of course Elementor is very popular and i’m using it for the general building of my site so need this to work somehow :).

Many thanks
Anthony

In forum: Pinnacle Theme

In reply to: Customizing Testimonial Display

Ben Ritner

February 7, 2020 at 11:00 am #244485

Hey,
It’s just a matter of what needs to come first, we’ve found that most users don’t use a testimonial submission form. Instead, they collect there own testimonials and put them on the page, using a block interface to add instead of another post type makes it really simple for people to add and edit testimonials in a visual interface and because you can make that one reusable block it’s easy to show them multiple places and manage them from one place.

So building first for what most people are looking for gets the priority. However, adding a post query block that can output in testimonial styles is something I have on my list. It’s just not very high.

You can, however, add a carousel or a grid of your testimonials posts using a shortcode so there is a current way to do it just not a block interface yet.

For a carousel see:

[carousel type="testimonial" columns="2" items="10"]

Ben

In forum: Pinnacle Theme

In reply to: carousel type=”testimonial” short code

Ben Ritner

February 7, 2020 at 10:52 am #244484

Support was added for this in the last version of the theme:

[carousel type="testimonial" columns="1" items="10"]

I just tested to confirm.

Ben

In forum: Pinnacle Theme

In reply to: Switching Related Products carousel in product page

CAZ

February 7, 2020 at 12:15 am #244462

Also, are we able to have the “You may also like…” carousel to show 2 product columns in 1 row when viewed on mobile?

Thanks!
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