Search Results for 'Page'

[Karla]

Karla

#284488

Hi there.

Apologies for the delay in getting back to you.

If you are not using a breadcrumb plugin then doing the steps that I mentioned previously with the hooked elements will not work for you.

If you want to show breadcrumbs on your posts or pages, enable the default Kadence theme breadcrumbs inside the title sections:

1. Go to Customizer > Posts/Pages Layout > Page Layout OR Single Post Layout
2. Show the title section.
3. Toggle the visibility of the breadcrumbs

Watch this screen recording – https://share.getcloudapp.com/6quJr8Bw.

“And Also i want to remove the Titles from the bread crumb. Only want to see the URL in breadcrumbs.”

Are you referring to hiding the current post or page’s title on the breadcrumbs? If so, there is an option for that and you should’ve seen it on the screen recording I sent above. Here’s a screenshot of the option – https://share.getcloudapp.com/geuPgbWk.

I hope this helps, and clarifies. Let us know if we can help you further.

Regards,
Karla

[benso]

benso

#284486

Hi,

I get a critical error message for my WordPress site with Plugin Shop Kit activated.
Setup:
NGINX
PHP 8.2
Wordpress 6.2.2
Virtue theme 4.10.10
Shop Kit 2.0.21

Nginx error log message:

2023/07/06 00:15:20 [error] 3790#3790: *415 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught TypeError: Unsupported operand types: string * int in /var/www/la/wp-content/plugins/kadence-woo-extras/classes/class-kadence-image-processing.php:86
Stack trace:
#0 /var/www/la/wp-content/themes/virtue_premium/lib/classes/class-virtue-get-image.php(75): Kadence_Image_Processing->process()
#1 /var/www/la/wp-content/themes/virtue_premium/lib/image_functions.php(87): Virtue_Get_Image->process()
#2 /var/www/la/wp-content/themes/virtue_premium/lib/image_functions.php(306): virtue_get_processed_image_array()
#3 /var/www/la/wp-content/themes/virtue_premium/templates/header-style-three.php(59): virtue_print_full_image_output()
#4 /var/www/la/wp-includes/template.php(785): require(‘…’)
#5 /var/www/la/wp-includes/template.php(718): load_template()
#6 /var/www/la/wp-includes/general-template.php(204): locate_template()
#7 /var/www/la/wp-content/themes/virtue_premium/lib/template-hooks/page.php(21): get_template_part()
#8 /var/www/la/wp-includes/class-wp-hook.php(308” while reading response header from upstream, client: XXXXX, server: XXXXX, request: “GET / HTTP/2.0”, upstream: “fastcgi://unix:/var/run/php/php8.2-fpm.sock:”…

Can you please help me?

Regards,
Ben

[benso]

benso

#284486

Hi,

I get a critical error message for my WordPress site with Plugin Shop Kit activated.
Setup:
NGINX
PHP 8.2
Wordpress 6.2.2
Virtue theme 4.10.10
Shop Kit 2.0.21

Nginx error log message:

2023/07/06 00:15:20 [error] 3790#3790: *415 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught TypeError: Unsupported operand types: string * int in /var/www/la/wp-content/plugins/kadence-woo-extras/classes/class-kadence-image-processing.php:86
Stack trace:
#0 /var/www/la/wp-content/themes/virtue_premium/lib/classes/class-virtue-get-image.php(75): Kadence_Image_Processing->process()
#1 /var/www/la/wp-content/themes/virtue_premium/lib/image_functions.php(87): Virtue_Get_Image->process()
#2 /var/www/la/wp-content/themes/virtue_premium/lib/image_functions.php(306): virtue_get_processed_image_array()
#3 /var/www/la/wp-content/themes/virtue_premium/templates/header-style-three.php(59): virtue_print_full_image_output()
#4 /var/www/la/wp-includes/template.php(785): require(‘…’)
#5 /var/www/la/wp-includes/template.php(718): load_template()
#6 /var/www/la/wp-includes/general-template.php(204): locate_template()
#7 /var/www/la/wp-content/themes/virtue_premium/lib/template-hooks/page.php(21): get_template_part()
#8 /var/www/la/wp-includes/class-wp-hook.php(308” while reading response header from upstream, client: XXXXX, server: XXXXX, request: “GET / HTTP/2.0”, upstream: “fastcgi://unix:/var/run/php/php8.2-fpm.sock:”…

Can you please help me?

Regards,
Ben

[Dana]

Dana

#284484

Hi there, for some random reason I’ve just noticed that if I click on my upper menu logo anywhere from any page on my site, it goes to *Login to see link The // at the end of the url is basically breaking the link, it doesn’t go anywhere unless you backspace one of the slashes and reload. I’ve tried searching in the site files on the server side, as well as all the general site and theme settings (running Pinnacle Premium), and I can’t figure out why it’s doing that. I just updated the theme and cleared the cache, and that did nothing to address the issue. Thanks!

• This topic was modified 2 years, 9 months ago by Dana.

[Dana]

Dana

#284484

Hi there, for some random reason I’ve just noticed that if I click on my upper menu logo anywhere from any page on my site, it goes to *Login to see link The // at the end of the url is basically breaking the link, it doesn’t go anywhere unless you backspace one of the slashes and reload. I’ve tried searching in the site files on the server side, as well as all the general site and theme settings (running Pinnacle Premium), and I can’t figure out why it’s doing that. I just updated the theme and cleared the cache, and that did nothing to address the issue. Thanks!

• This topic was modified 2 years, 9 months ago by Dana.

[chitocamacho]

chitocamacho

#284473

Hey there,

I checked this page – http://www.inbau.pl/de, here’s how it appears on my end and there’s also a console error 502 (Bad Gateway): https://share.getcloudapp.com/GGu5QglL

5xx error code is a server error. More information about this error:
https://kinsta.com/blog/502-bad-gateway/

I suggest reaching out to your host to help you better with this.

As for the errors from update-core.php, those are pointing to a WordPress core file. There might be an issue with your WordPress installation.

To debug this further, I suggest creating a staging site and reinstall WordPress in Dashboard > Updates without using a third-party plugin.

Let us know how we can assist further.

Best,
Chito

[Karla]

Karla

#284471

Hi, Michal!

Could you give us the page URL where we can see a lot of “very long inline CSS”? This is we’ll have more ideas as to which settings they are pertaining to.

“…For example. I have set maybe 3 social links, but in inline styles are every one that customization offer. In clean instalation there are no this settings in inline style in head…”

Were you using the social links in the theme header? If so, could you try doing these steps:

1. Go to Customizer > Header.
2. Add the Social links header item again
3. Go to its settings and reset all the styles/options available
4. Remove it from the header and update the changes in the Customizer

After doing these, will the inline styles be updated? Will the styles for the social links be removed?

Kind regards,
Karla

[teejayhidalgo]

teejayhidalgo

#284469

Hi Ryan,

Thank you for the link.

I viewed your website, and from a non-technical perspective, I believe the website is loading quite fast. See Video: https://share.getcloudapp.com/yAu9DmA1
 
Then, I ran your website through GTMetrix and PageSpeed Insight.

GTMetrix is giving an A result. See screenshot: https://share.getcloudapp.com/L1uvdZ6Z

It is not getting a high score for mobile with PageSpeed Insight. However, it doesn’t look like the DOM size is a primary contributing factor to this.

​Here’s a screen recording for reference: https://share.getcloudapp.com/kpulKGA9
 
Here are a couple of articles that give information about Excessive DOM Size.
 

• https://www.corewebvitals.io/pagespeed/fix-avoid-excessive-dom-size-lighthouse
• https://www.cloudpages.cloud/blog/how-to-avoid-an-excessive-dom-size

 
The corewebvitals.io article says to avoid more than 1,500 DOM nodes in total. Your page has a 1,385. This is still within that range. I believe the Low-Med level warning can be ignored. This depends on which is more important. If the content works better with all these elements in the page, then I would recommend keeping these elements in favor of trying to minimize the DOM Size.
 
There are other factors that are contributing to this score. You mentioned that you’ve already optimized the images. I am able to see that. For the mobile, one of the issues is the First Contentful Paint. There is no image displayed for the first contentful paint section of your homepage.

First Contentful Paint (FCP) is a performance metric that measures the time it takes for a user to see the first visual content rendered by a web page. It marks the point in the page load timeline when any part of the page’s content, such as text, images, or non-white canvas, becomes visible to the user.

A factor that can be contributing to this is the use of Adobe TypeKit fonts on your website. Which could be delaying the display of the text on the page.

​Here’s a screen recording for reference: https://share.getcloudapp.com/KouEd2Km

This is just one factor. I would recommend looking into the items with the red triangle which contributes more weight to the score calculation and go into the links to learn more about these factors and how to improve them.

​Here’s a screen recording for reference: https://share.getcloudapp.com/wbuLwpd0

You may also need to consider using third-party caching and optimization plugins.

I hope this helps. If you have further questions, please let us know, and we’ll be happy to help out.

Best regards,
Teejay.

[teejayhidalgo]

teejayhidalgo

#284468

Hi Vanessa,

Thank you for giving us an update and verifying the issue is being resolved when Grow Social Plugin is disabled.

I believe you might still be able to use this plugin on your website. From what I understand, the Pro version is able to automatically add Pinterest pin buttons to the images on your website. However, in doing this, it is adding the class that is causing this issue on your website.

Here’s a screenshot for reference: https://share.getcloudapp.com/RBuJYpYe

I did a quick search and found that there is a way to disable this specific feature: https://www.wptasty.com/knowledge-base/how-do-i-convert-my-pinterest-images-from-mediavine-grow-or-social-warfare

Or do you need this specific feature to work on your website?

Regarding the issue with the format of the Advanced Gallery, can you give us more information on this?

This is how I am seeing the images on your page: https://share.getcloudapp.com/04uvAwxg

You mentioned: “I installed the Social Warfare free version before I pay for the Pro version. I was still having issues with the format of Advanced Galleries. I deactivated Perfmatters and all looks great.”

Please also purge any cache you have after applying the changes. It is possible that the changes will not reflect on the website if the cached resources are not updated.

Can you send us a screenshot of what it should look like instead?

You can try apps like https://zight.com/ to record your screen or capture screenshots and easily share the links with us.

This will help us identify what is causing the formatting issue and investigate a solution to fix it.

Please let us know.

Best regards,
Teejay.

[thedetoureffect]

thedetoureffect

#284463

I can’t visit my website nor can I get into the dashboard. I get a page that says “There has been a critical error on this website”. In my junk mail folder I see that I had a notice yesterday and another notice today that say:

“WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. In this case, WordPress caught an error with one of your plugins, Kadence Starter Templates.”

Kadence Starter Templates updated yesterday so I guess this is because of the update. What do I do?

[thedetoureffect]

thedetoureffect

#284463

I can’t visit my website nor can I get into the dashboard. I get a page that says “There has been a critical error on this website”. In my junk mail folder I see that I had a notice yesterday and another notice today that say:

“WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. In this case, WordPress caught an error with one of your plugins, Kadence Starter Templates.”

Kadence Starter Templates updated yesterday so I guess this is because of the update. What do I do?

[Ian Beevis]

Ian Beevis

#284459

Hi Archita

I am using the filter plugin at https://woobewoo.com/documentation/how-can-i-display-a-product-filter-on-my-store-page/

Have got it working https://staging-blinds4bifoldscouk-b4bstaging.kinsta.cloud/product-category/cream-blinds/ – I used the widget area and entered the filter shortcode to get it to work.

A couple of things though, the default Woocommerce product template seems to overwrite the custom template when filtering (see the buttons change). How do I fix this?

Also how do I make the mobile slide in filter menu appear on mobile rather then above or below products?

I have also asked the filter authors the same questions as not sure where the issue lies?

Ian

[Stu the Newbie]

Stu the Newbie

#284454

no, sorry I mean i’ve added unrelated css code for other parts of the plugin and that seems to work ok.

Instead of the input fields showing full width of the page, I only want them to be about 250-300px or so.

thanks for the reply 🙂

[270378]

270378

#284447

Thanks for the answer.

Autoplay Speed: 1550 and Carousel Slide Transition Speed: 100 don’t work either.

I opened your site https://chito.wppluginsupport.net/test/ The animation doesn’t work there either. Checked in browsers: Chrome, Firefox, Edge, Opera, Vivaldi. Besides, I only staged Vivaldi today.

However, the animation on other sites works fine for me. I showed it to you in a video earlier. For example, just checked on amazon.com, slider on the main page. Works.

Doesn’t work only in Kadence Testimonials…

[chitocamacho]

chitocamacho

#284446

Hey,

Thanks for the link. However, the page can’t be found at the moment.

Can you fix that, and I’ll see if I can help?

You can also learn CSS here: https://www.w3schools.com/css/

Best,
Chito

[chitocamacho]

chitocamacho

#284445

Hello,

Thanks for the details and video.

The issue is not happening on my test site, same with Teejay. Here’s the link to my test page: https://chito.wppluginsupport.net/test/

Could you please try setting:
– Autoplay Speed: 1550
– Carousel Slide Transition Speed: 100

If it still does not autoplay, please try using Google Chrome browser.

Let us know how it goes.

Best,
Chito

[chitocamacho]

chitocamacho

#284443

Hey there,

Thanks for the link to your website. I checked the Modal, and it’s working fine on my end though – here’s a video: https://share.getcloudapp.com/jkuRLXye

Were you able to resolve this?

You can also select Auto for the Width setting, so the fixed button element will only occupy the space on the page based on its width and height. Another option is to select Fixed to apply a fixed width. See screenshot: https://share.getcloudapp.com/wbuLwXmK

Let us know if you need further assistance.

Best,
Chito

[teejayhidalgo]

teejayhidalgo

#284433

Hi Ryan,

I am not able to run your website through GTMetrix and page speed insight because there is an issue with the SSL on your website.

Please see these screenshots for reference:

• https://share.getcloudapp.com/Jrue4NKm
• https://share.getcloudapp.com/9Zuyx25l

You mentioned in your initial post that “Now I’m finding loading times are brutal (worse than my previous “heavy weight” themes)”. I believe the main issue is the loading speed. Is this correct?

The Document Object Model (DOM) size can have an impact on the loading speed of a web page. However, it is not the sole factor determining the loading speed.

A larger DOM size typically means there are more elements, such as HTML tags and nodes, present in the page. As a result, the browser needs to spend more time parsing and processing the DOM, which can lead to slower loading times. Additionally, a larger DOM size may require more memory and computational resources to handle the rendering and layout of the page.

However, it’s important to note that loading speed is influenced by various other factors as well. These factors include network latency, server response time, the size of external resources like images and scripts, caching mechanisms, and the efficiency of the web browser.

Thus, it is still worth checking how your website will perform without third-party plugins and features to see if you will have the same performance issue with the speed of your website. Perhaps this is not from the DOM size.

You also mentioned in one of your previous replies that “but the reality is that even a blank page in Kadence seems to load quite slow, relative to other themes”

As mentioned by Hannah and Chito, this isn’t usually the case with the Kadence Theme. Are you able to give us specific data? If you could also fix the SSL setting on your website, this would allow us to run your website through GTMetrix and PageSpeed Insight, so we can investigate this issue further.

Please let us know, and we’ll be more than happy to investigate this further.

Best regards,
Teejay.

• This reply was modified 2 years, 9 months ago by teejayhidalgo.

[Stu the Newbie]

Stu the Newbie

#284429

oh, here’s the page

https://sgenterprise.co.nz/test-new-pt2-add-new/

[Stu the Newbie]

Stu the Newbie

#284428

Hey team,

I’m creating a plugin but to be honest, I dont know what I’m doing, I’m just doing what chatgpt tells me.

I’ve never used css, so that probably a bad start.

I have a plugin folder, with a main php file, then an includes, css, and js folder

this is the css that i’m trying to get to work (I’ve tried it with and without the from#):
form#add_property_form {
max-width: 288px !important;
margin: 0 auto;
}
form#add_property_form label,
form#add_property_form input {
display: block;
margin-bottom: 10px;
}
form#add_property_form input[type=”text”],
form#add_property_form input[type=”date”],
form#add_property_form input[type=”number”] {
width: 50%;
box-sizing: border-box;
}

I’ve also added debug lines that show

[02-Jul-2023 22:20:25 UTC] Style is registered
[02-Jul-2023 22:20:25 UTC] Style is enqueued

however, my input fields still span across 100% of the whole page,

all i’m trying to do is get it to show:

label: input field (of around 250px)
label: input field
label: input field
and so on

this is how i’m trying to call the css:
function load_portfolio_tracker_styles() {
$style_url = plugin_dir_url( __FILE__ ) . ‘css/portfolio_tracker_style_new.css’; // Update filename here
error_log(‘Style URL: ‘ . $style_url);

wp_register_style( ‘portfolio_tracker_style’, $style_url, array(), ‘1.0’ );

if (wp_style_is(‘portfolio_tracker_style’, ‘registered’)) {
error_log(‘Style is registered’);
} else {
error_log(‘Style is not registered’);
}

wp_enqueue_style( ‘portfolio_tracker_style’ );

if (wp_style_is(‘portfolio_tracker_style’, ‘enqueued’)) {
error_log(‘Style is enqueued’);
} else {
error_log(‘Style is not enqueued’);
}
}
add_action( ‘wp_enqueue_scripts’, ‘load_portfolio_tracker_styles’ );

my latest test, was to add a child theme, but that doesn’t seem to have worked either.

anyone able to lend a hand?

[Stu the Newbie]

Stu the Newbie

#284428

Hey team,

I’m creating a plugin but to be honest, I dont know what I’m doing, I’m just doing what chatgpt tells me.

I’ve never used css, so that probably a bad start.

I have a plugin folder, with a main php file, then an includes, css, and js folder

this is the css that i’m trying to get to work (I’ve tried it with and without the from#):
form#add_property_form {
max-width: 288px !important;
margin: 0 auto;
}
form#add_property_form label,
form#add_property_form input {
display: block;
margin-bottom: 10px;
}
form#add_property_form input[type=”text”],
form#add_property_form input[type=”date”],
form#add_property_form input[type=”number”] {
width: 50%;
box-sizing: border-box;
}

I’ve also added debug lines that show

[02-Jul-2023 22:20:25 UTC] Style is registered
[02-Jul-2023 22:20:25 UTC] Style is enqueued

however, my input fields still span across 100% of the whole page,

all i’m trying to do is get it to show:

label: input field (of around 250px)
label: input field
label: input field
and so on

this is how i’m trying to call the css:
function load_portfolio_tracker_styles() {
$style_url = plugin_dir_url( __FILE__ ) . ‘css/portfolio_tracker_style_new.css’; // Update filename here
error_log(‘Style URL: ‘ . $style_url);

wp_register_style( ‘portfolio_tracker_style’, $style_url, array(), ‘1.0’ );

if (wp_style_is(‘portfolio_tracker_style’, ‘registered’)) {
error_log(‘Style is registered’);
} else {
error_log(‘Style is not registered’);
}

wp_enqueue_style( ‘portfolio_tracker_style’ );

if (wp_style_is(‘portfolio_tracker_style’, ‘enqueued’)) {
error_log(‘Style is enqueued’);
} else {
error_log(‘Style is not enqueued’);
}
}
add_action( ‘wp_enqueue_scripts’, ‘load_portfolio_tracker_styles’ );

my latest test, was to add a child theme, but that doesn’t seem to have worked either.

anyone able to lend a hand?

[thedetoureffect]

thedetoureffect

#284425

I don’t know if there was a recent theme update but my whole home page is broken now. It only looks correct when I view it while logged into WordPress. If I view it while logged out, or on a different browser, the Post Grid carousels and some other design elements are messed up. I purged all cache, both within WordPress and also cleared my browser history. I cleared Autoptimize cache as well. Any ideas? See screenshots. I named them “correct” vs “incorrect” so you can see what it’s supposed to look like vs. what it actually looks like.

[thedetoureffect]

thedetoureffect

#284425

I don’t know if there was a recent theme update but my whole home page is broken now. It only looks correct when I view it while logged into WordPress. If I view it while logged out, or on a different browser, the Post Grid carousels and some other design elements are messed up. I purged all cache, both within WordPress and also cleared my browser history. I cleared Autoptimize cache as well. Any ideas? See screenshots. I named them “correct” vs “incorrect” so you can see what it’s supposed to look like vs. what it actually looks like.

[Ryan Breitkreutz]

Ryan Breitkreutz

#284421

@chito… “This is not an issue with the Kadence theme or Kadence Pro plugin. You can confirm this by installing the Kadence theme on an empty site and run a test again.”

This is irrelevant… and focusing on the wrong thing.

While yes, an EMPTY site with nothing on it will have low DOM…. So would ANY decent theme with a blank page.
The whole point of a light weight page builder is being able to build light weight, full functioning designs (not empty pages or pages with very little on them)

The point is… I’ve built pages using elementor, visual composer, divi etc and had the same or lighter weight results in terms of DOM size…

I still thing Kadence is miles ahead in many other ways, but it appears there is something here that just isn’t as good as it could be. OR there needs to be a better page building tutorial up front so that we are designing our layouts the right way from the beginning, not trying to fix a problem we didn’t even know we had to worry about until after the site was built

Hope this makes sense. I appreciate you guys and the kadence theme has been awesome over all.

• This reply was modified 2 years, 9 months ago by Ryan Breitkreutz.
• This reply was modified 2 years, 9 months ago by Ryan Breitkreutz.

[bocek_daniel]

bocek_daniel

#284417

Hello i think i have a similar problem with a modal on my page.
But the solution written by Ben does not work for me.

My modal is linked to a Button nested in a Fixed section element which appears on scroll. (first screenshot)

The modal doesnt work above the red line (second screenshot)

My webpage

Thanks for help!