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  • #273756

    Wow, so fast, excellent!

    I was using standard blocks as an example.

    I know I can change the padding on a block by block basis, but I would like to change the default top and bottom margin for sections and rows for the ENTIRE website.

    Elementor has that feature and some themes have it in customizer.

    Basically the same you are showing in the video, but globally for the entire site, or at least the entire page?

    #273754

    Hello James,

    Thanks for getting in touch.

    I tried replicating the issue on my test website, but I was not able to. I changed one of my product type to a virtual downloadable product and went through the checkout process. I was able to download the file.

    ​Here’s a screen recording for reference: https://share.getcloudapp.com/yAu16Dy6

    Was this function working before? Have you recently migrated your website? The issue seems to be related to the database. The function that logs the download entry is not able to see or access the table it wants to insert the log into.

    Kindly try to contact your hosting provider to see if they there are error log pertaining to this error and if they could look into why this is happening on your website.

    Here are some additional references I found that might be related to this issue:

    https://wporg.ibadboy.net/support/topic/unable-to-insert-download-log-entry-in-database/page/3/
    https://www.youtube.com/watch?v=BNoZxo85mtA

    Regarding your photo gallery, can you send us a link to your website, so we can look into this issue further?

    Please let us know how it goes, we’ll be more than happy to continue helping until you get your desired result.

    Best regards,
    Teejay.

    • This reply was modified 3 years, 9 months ago by teejayhidalgo.
    #273753

    Hello Bruno,

    Thanks for getting in touch. Are you referring to when you are adding blocks to your pages, there are default margin and paddings?

    On your example, you are pointing to a WordPress Core Column block. For the Kadence Blocks, there are selected blocks where you can set default settings. You can do this in the Kadence Blocks Control > Default Blocks and select which block you would like to modify the default setting of.

    ​Here’s a screen recording for reference: https://share.getcloudapp.com/2NumEwXb

    Here’s a reference to that feature: https://www.kadencewp.com/kadence-blocks/documentation/getting-started/setting-block-defaults

    I hope this helps answer your questions. If I misunderstood what you’re trying to do, please let us know, and we’ll be more than happy to continue helping until you get your desired result.

    Best regards,
    Teejay.

    #273745

    Hi Simon, thanks for reaching out.

    I can’t reproduce this problem. All of the colors are copied when I copy and paste an info box from one page to another in the editor.

    Can you pleas share some screenshots of the issue so that we can be sure we’re looking in the same place?

    Thanks,
    Kevin

    #273734

    Hi Teejay,

    All right. Thank you very much for your help.

    Now each when we click on one of the pagination buttons, it goes up to the top of the home page. How stay at the post grid/carousel block level ?

    Best regards,
    Adeline

    #273732

    Thanks Chito.

    I have published the page as suggested, by replacing the PDF file name in the above code and adding the code to custom html block in the editor.
    However, the iframe is not loading. Could you please take a look: https://www.wildlifeconservationtrust.org/our-work/wct-work-overview/

    Alternatively:
    Since I may have to use a plugin to disable right click and print screen, would you suggest I go for a plugin that can meet all the 3 requirements i.e disable download, right click and print screen?

    Regards,
    Yogi

    In forum: Kadence Theme

    In reply to: Spacing issues

    #273729

    Hey,
    Thanks for the link! I suggest adding padding through the setting you referred to in the customizer. Then use the following CSS to override that setting for only the homepage:

    .home .site-container {
        padding: 0;
    }

    Let me know how that works for you!

    Kindly,
    Hannah

    #273728

    Hey team

    I have a stuck header with a separate Top Bar (notification bar plugin) that is fixed.

    They both look good when loading – and when scrolling down, Kadence header shrinks and stays in the right place and the Top Bar remains fixed as it is supposed to (screenshot 1 & 2). But upon scrolling back up the page, the stuck header does not quite fully expand back into the original size again as it did on the page load (screenshot 3).

    In DevTools, here is the html for:

    Screenshot 1) the site header sticky on page load:

    <div class="site-header-inner-wrap kadence-sticky-header item-is-fixed item-at-start" data-reveal-scroll-up="false" data-shrink="true" data-shrink-height="60" data-start-height="114">
    <div class="site-main-header-inner-wrap site-header-row site-header-row-has-sides site-header-row-no-center" data-start-height="114" style="height: 114px; min-height: 114px; max-height: 114px;">

    Screenshot 2) when scrolling down:
    <div class="site-header-inner-wrap kadence-sticky-header item-is-fixed item-is-stuck" data-reveal-scroll-up="false" data-shrink="true" data-shrink-height="60" data-start-height="114">
    <div class="site-main-header-inner-wrap site-header-row site-header-row-has-sides site-header-row-no-center" data-start-height="114" style="height: 60px; min-height: 60px; max-height: 60px;">

    Screenshot 3) when scrolling back up to the top
    <div class="site-header-inner-wrap kadence-sticky-header item-is-fixed item-is-stuck" data-reveal-scroll-up="false" data-shrink="true" data-shrink-height="60" data-start-height="114">
    <div class="site-main-header-inner-wrap site-header-row site-header-row-has-sides site-header-row-no-center" data-start-height="114" style="height: 73px; min-height: 73px; max-height: 73px;">

    It looks to me like the sticky-header jquery needs a tweak to offset the Top Bar.

    Can you advise how to do that?

    Thanks

    #273725

    Hello Adeline,

    Thanks for getting in touch.

    You can use/adjust this custom CSS to target and change the style of the pagination of the Post Grid/Carousel block:

    .kt-blocks-page-nav .nav-links>a, .kt-blocks-page-nav .nav-links>span {
        padding: 4px 12px;
        font-weight: 700;
        font-size: 11px;
        margin: 5px;
        display: inline-block;
        float: none;
        min-width: 14px;
        text-align: center;
        color: var(--global-palette5, #aaa);
        background: var(--global-palette9, #fff);
        border: solid 0px var(--global-palette5, #aaa);
        transition: all .2s ease-in-out;
    }

    ​Here’s a screen recording for reference: https://share.getcloudapp.com/NQulK99q

    I hope this helps. If you have further questions, please let us know, and we’ll be happy to help out.

    Best regards,
    Teejay.

    #273723

    Hi,

    I just discovered that after the latest update of the Kadence plugins (blocks), all Portfolio pages have gone, are missing.

    I see that the Kadence Theme is active. Site looks normal part from that visitors who check my website, go to the Menu looking fpor my portfolio paes with image galleries can not see any.

    I can also see that all my portfolio pages are marked red and missing in the “WordPress/Admin/Menu.

    And there is no longer any Portfolio page section in the WordPress Admin Dashboard.

    Best regards
    Sterfan L

    #273717

    Hi,

    For over a year I tried using Microsoft Outlook, Exchange online (Webmail). Earlier this year I closed down that service with Microsoft, and allowed my Website / Webhost to care for my email again – aka I chose to go back to using the email client (webmail) my webhost use.

    Now to the issue.
    I use Kadence contact forum – meanig I deleted email plugins, and just use Kadence contact/with recaptch etctera.

    Problem: All emails coming via my ontact page, goes to the old Microsoft outlook (Exchange online webmail service). And not to my regular emal, webamil inbox at my webhost.

    Do you possibly know if this can have to do anything with me usin Kadence Contact form?

    It is the exact same email address, so it shouldnt be any issue. My webhost is also perplexed.

    Than ks in advance
    Stefan L

    #273709

    it is possible to filter the posts based on a custom field. I’m using MetaBox to create CPT and Fields. i have this field who gives me a user selection and in the DB it saves that selected user ID’s.

    i wanted to show that selected user when he logged in only the post with his ID, so the idea will be to compare this field with the current user id.

    i don’t know too much about coding but I’m still learning, so if anyone who can help me with a snippet o guide me where to search, I’ll appreciate very much.

    #273695

    Hi Simon,

    I am glad this works for you in the meantime.

    Kindly keep an eye on the Kadence Blocks update for the fix regarding the issue.

    If we can assist you with anything else, you may submit a ticket on the following pages:

    Kind regards,
    Chito

    In forum: Kadence Theme
    #273693

    I’m probably being stupid, but I can’t figure how to get the spacing right on a new site.

    The homepage hides the title and uses a hero image through a row background. Other pages & posts have title.

    The issue I have is getting the home page without a space above the image while having padding around the text for other pages. The only way I have found to remove the gap above the first row on the home page is Customizer/General/Layout/Single Post Boxed/Single Post Boxed spacing. Setting to 0 makes the top align without the space, but looks dreadful on the posts with the text going to the edge of the box.

    The ‘fix’ I have done is to set a negative top margin to the top row on the home page to match the spacing set above. Is there a better way of doing this?

    In forum: Kadence Blocks
    #273692

    Hi there…..i want to use the advance gallery slider for my homepage, however none of the image ratio works for me, the inherit is the closest, but
    it adds spacing to the top and bottom…..see images below….how can i sort this out?

    Thank you in advance.

    #273690

    Hello Karla,

    I have corrected all CSS errors and now your still required code is working.

    I have a few questions left:

    1: I have learned that your new code is actually part of your own fontello collection, as fontello includes several (fontello?) icon families. You do suport a few, how could I change to those for say, selected icons? Or in other words, select one of the other icon families you are supporting?

    2. If you look at my shop page in full screen beyond 992px, how can I increase the shop width area (in the middle, but also for header menus) and decrease the sidebar areas? Note that I do not use sidebars per se on the site. Basically I use the Wide Site Layout Style, with contained width.

    3. My CSS test still shows warnings, but it seems I can ignore them. Still, that might be not a good idea though. My warnings are:
    38 10 is out of range
    41 -webkit-transition is a vendor extension
    42 -moz-transition is a vendor extension
    43 -o-transition is a vendor extension

    What should I do there?

    Please help me a little bit here too.

    Thanks you so much,

    Kind Regards,
    Rainer

    #273686

    Hi, Joanne!

    Apologies for the delay in getting back to you.

    On this page, I can see 2 templates for the post loop content. Here’s a screenshot for your reference – https://share.getcloudapp.com/bLuBwKPD.

    You’ll have to double-check your template hooked elements in Appearance > Kadence > Hooked Elements > Templates and check for the elements with Ids, 5751 and 6842. You can determine that with their shortcodes – https://share.getcloudapp.com/DOud9471.

    Either you’ll change the display settings of one of them or set it to draft so the posts will not show twice on the category page.

    I hope this helps and let us know if we can assist you further.

    Regards,
    Karla

    In forum: Kadence Theme

    In reply to: Conditional Display

    #273685

    Hello!

    This has been logged as a feature request. You can add a vote and/or comment on additional information on this page.

    To see our Kadence Blocks roadmap, go to this page.

    Kind Regards,
    Karla

    #273668

    Hi there,

    I am glad I was able to help.

    If we can assist you with anything else, you may submit a ticket on the following pages:

    premium – https://www.kadencewp.com/premium-support-tickets/
    free – https://www.kadencewp.com/free-support-tickets/

    Kind regards,
    Chito

    #273665

    Hey,

    The WooCommerce single product title tag is set as H1. I want to change it to H2.

    The sample page of my website is:

    I tried to change following this method:

    But, not worked. Any alternative suggestions for me, please?

    Thank you

Viewing 20 results - 3,361 through 3,380 (of 53,646 total)