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  • #274020
    This reply has been marked as private.
    #274012

    Hi, Francis.

    The error log is pointing to a code inside your child theme’s functions.php file. To confirm if the issue will also happen with the main Virtue Premium theme, could you temporarily switch to it?

    If the error didn’t show while you’re using the main theme, please double-check your custom codes in the child theme’s functions.php file, line 7.

    I hope this guides you in resolving the issue. Let us know if we can assist you further.

    Kind Regards,
    Karla

    #273996
    This reply has been marked as private.
    #273985

    Could you please help me with this issue…..
    I have a critical error on my woocommerce product page when I update it to php 8 & have the virtue child theme.
    If I change the theme, it works well.
    I am testing it on a staging site, mentioned below.

    #273979

    Hi Wendell,

    Thank you for writing.

    You can try this method:
    https://share.getcloudapp.com/OAu86Djp

    Add the below class name to your “no thanks” link:
    close-popup

    Here’s the script I used to trigger the popup close button:
    https://pastebin.com/W1kXfytJ

    You can add the script in Customizer > Custom Scripts if you have a Kadence Pro plugin. Otherwise, use a code snippet plugin or a child theme.

    Does this work for you? If not, you can submit a feature request for Kadence Conversions at this link.

    Kind regards,
    Chito

    #273973

    Hi Karla~
    Thanks for the reply. Right, I do understand about not editing the parent theme at all… I have created a child theme of Virtue Premium (paid version). I think the part of your answer that resolves this question is “you can go to Theme Options > Header and Footer Scripts and add the codes there – https://share.getcloudapp.com/Z4uA7wk0”

    In the end, the plugin seemed to add the code automatically and it is working fine, although “they” said to add a certain chunk of code “…just before the closing body tag” and so, I was confused about how to proceed. Luckily, it’s done now!

    Thanks for the info… it could come in handy for others as well, I’m sure.
    ~n

    #273951

    Hi, Nantz!

    Apologies for the delay in getting back to you.

    “I still don’t know how to access a page’s full html code though… in Virtue, all I see are blocks that don’t include the page’s basic infrastructure, or php files via ftp. Of course I cans see the html via Developer in the Chrome browser, but can’t find editing access.”

    Please could you specify which part you want to edit and for what purpose? Typically, it is not recommended to edit theme files. If you need to, it is better to use a child theme and do the override there. The reason for this is that if you edit directly on the parent theme, the changes will be gone once you update to its latest version.

    Here’s our post regarding this – https://www.kadencewp.com/child-themes/.

    On the other hand, if you want to add scripts to the header or body tag and you’re using the Virtue Premium theme, you can go to Theme Options > Header and Footer Scripts and add the codes there – https://share.getcloudapp.com/Z4uA7wk0.

    If you are using the free version of the theme, you can add custom code snippets using third-party plugins like Insert Headers and Footers or Code Snippets.

    I hope this helps and let us know if we can assist you further.

    Regards,
    Karla

    #273845

    It’s been a while since I’ve done much more than basic updates on two websites using Virtue Premium (which I love, by the way!). I’ve recently dusted off a few cobwebs and created a third website (child theme of Virtue Premium), and would like to add the code provided by the StatCounter plugin (because I already have an account with them), and the code specifically identifies this site). They say it needs to be pasted “into every page (or into the master template) of your website just before the closing </body> tag.”

    With the new (to me) block system, I am not seeing a place to do this. I cannot seem to view any page’s full code to edit it or specifically, to get to the closing body tag—just individual rows or blocks. I’m sure I’m missing something basic here.

    Can you please direct me to the most efficient way to add this plugin’s code to the entire site, like, a “master template”? Or even onto individual pages one by one? (It’s not a very big site). I can send the provided StatCounter code your way… or… a link to the website if necessary—just let me know.

    Thanks for bearing with me!
    ~n

    #273819

    And now, after some time, please try change brands. Try to change brand on Test product 3 to Brand 2. Will the numbers change in the widget?

    I had wrong numbers after changes. Then I deactivated all the plugins exept Wocommerce, Shopkit. Theme is my kadence child theme.

    After this I had to set new sidebar, because offcanavas is in Premium addon. And now the numbers are correct. But then i made change of brand on two product. The change does not afect the widget.

    Then i activate Twnty Twenty-One theme, add filter to sidebar 1 and numbers is still wrong.

    I try clear every cach that i know, erase transients in woocommerce, run crons. Without effect.

    I wanted to give up, but then I got idea. Look in to Query monitor.

    “_transient_wc_layered_nav_counts_product_brands”

    This is the problem. It is cached for one day.

    wp-content\plugins\kadence-woo-extras\lib\brands\class-kt-filter-by-brand-widget.php line: 454

    Erasing transient in woocommerce does not erase that.

    I also see filter woocommerce_layered_nav_count_maybe_cache. But i am OK with this cache. However should the “woocommerce erasing transient” earse also this? Shouldn’t it?

    #273669
    This reply has been marked as private.
    #273589

    Unofrtunately I have already tried that and still no luck

    <key name=”theme_mods_kadence-child”>

    Changed the theme_mods_kadence to theme_mods_kadence-child

    #273539

    Hi there!

    I stand corrected, I was able to confirm this with our developer. Child themes would need their own wpml-config file so the child theme would tell WPML and Polylang how to process theme settings. Copy the parent theme’s wpml-config.xml file and change out “kadence” with the child theme slug.

    I hope this helps and let us know if we can assist you further.

    Kind Regards,
    Karla

    #273514

    Hello!

    Apologies for the delay in getting back to you.

    I tried logging in to your website but the link seems to be expired already, I was just redirected to the homepage. I tried the string translations using the child theme and I can confirm the strings are not being applied even if I can find and translate them – https://share.getcloudapp.com/12uL1v5z.

    Have you tried reaching out to the PolyLang support team? They would have better knowledge as to why this issue happens. The child theme will only use the functions of the parent theme for the product page so it is quite unusual for the string translations to not work.

    On the other hand, I’ll also reach out to our developers so they can check this as well.

    Let us know if we can assist you further.

    Kind Regards,
    Karla

    #273460

    I can’t the access Customize feature to customize Kadence and got a notice that there has been a critical error with my Kadence theme.

    Help!!!

    My website:
    WordPress version 6.0
    Active theme: Kadence Child (version 1.0.0)
    PHP version 7.2.34

    #273431

    OK, the links didnt work at first (in my email) but they do from the forum.

    Problem is I can’t see the kadence group in the string translations.
    I’m using a child theme so that might be an issue?

    Can you find the “kadence” string group when you log in?

    In forum: Kadence Blocks

    In reply to: Search UI Looks Off

    #273393

    Hey, thanks for reaching out! Hope you’re having a great day.

    I just took a look at your site, and the reason the text is showing is due to the CSS that’s being added to the child theme.

    They’re adding this:

    .woocommerce div.product .woocommerce-tabs ul.tabs li.active a,
    .woocommerce div.product .woocommerce-tabs ul.tabs li a,
    .woocommerce form .form-row label {	
    	color: var(--global-palette6) !important;
    }

    That is causing the “SEARCH” text, which should be transparent, to show. I would let them know that they need to update this CSS to not inadvertently effect the search bar.

    As a quick fix, you can override their CSS by adding this to Customize> additional CSS:

    .search-form .search-submit[type="submit"] {
        color: transparent !important;
    }

    This should force the text to be transparent, but they still need to address their own CSS mistake to fix it on their customer’s sites.

    Let us know if that works for you!

    Best,
    Kevin

    #273383

    Hi Everyone,

    I am a complete beginner with this so please bear with me.

    I will upload an image of the issue I am having with the search bar UI on my site, dearityourself.com/home. Basically, the word “search” is overlapping with the small magnifying glass and I can’t figure out how to get rid of the word “search” or the picture.

    I have the Lark child theme, and when I reached out for support there, they said “You can configure the search widget under Customize > Header and clicking on the search icon. That’s a default Kadence block that hasn’t been customized, so you may need to tweak some settings to change the display.” However, I have searched and searched and see nothing about how to fix this.

    Thank you very much for any help.

    #273309

    Hi karla,
    I had already seen the topic you linked. It made me recheck my wpml-config.xml file. And by changing the line <key name=”theme_mods_kadence_child”> to <key name=”theme_mods_kadence-child”> it solved all the issues !
    As often a small user error makes everything wrong i guess.
    Thanks for the support,
    Adam

    #273249

    Hi Kadence Team,
    following are some bugs I found in the store kit 2.0 beta and some features I would like to see.
    English is not my native language, but I try to express myself clearly.
    (PS: I missing colors and a preview in the forum editor 😉 )

    Bugs has a (!)
    Features that are strongly needed from my point of view has a (#)
    Features I would like to see has a (*)

    single product template

    (!)Before and after short description hook dosn’t work

    (!)Top and Bottom spacing if boxed layout:
    When the product layout is set to boxed in the kadence theme, the product page has a white space at the top and bottom. This changes only if you set it to “without box”. The setting “content padding vertical” does not change anything.

    (*)style only boxed content:
    regarding the previous bug, i would wish that (if you want) you only have to redesign the content of the product page (inside the conntent box). So that the above header, the box itself etc. are taken over by the theme.

    (#)[shop_messages] block is missing:
    After a short time i noticed that no woocommerce messages are displayed on newly created product pages. Therefore the shortcode [shop_messages] must be implemented. For the common user it would be good to have a shop kit block for this, so that no one does forget this.

    (!)gallery arrows always visible:
    the arrows of the gallery are always visible, even if they are turned off and even if there is only one image in the gallery.

    (!)Gallery arrow shadow:
    the arrow button has a shadow on hover, inherited from the button class

    (!)gallery cls:
    in google lighthouse the gallery has a big Cumulative Layout Shift problem
    Check:

    (!)dont load lightbox if gallery isnt present:
    magnific-popup-min.js and jquery.elevateZoom.min.js will be loaded even if there is no gallery on the page (e.g. if instead of the gallery, only a single product image is displayed with the „Product: Image“ block)

    (*)option to disable the lightbox:
    so that the gallery images never can displayed enlarged

    (#)center thumbnails and set spacing:
    For example, if the gallery is set to 4 images, but the product has only two, the thumbnails will be aligned to the left or top. It would be nice if you can set the alignment.

    (#)unload default woocommerce gallery js and css:
    the standard woocommerce gallery files are still loaded. I have added the following to my child theme:
    remove_theme_support( 'wc-product-gallery-zoom' );
    remove_theme_support( 'wc-product-gallery-lightbox' );
    remove_theme_support( 'wc-product-gallery-slider' );

    would be nice, if this was implemented in shop kit

    (*)option to set upsell columns:
    (per device)

    product catalog loop item

    (#)Add more placement options:
    I miss placement options for pages, products, cart, side cart (→ for cross sells)
    Important if the page has a different background or width than the archive pages. e.g. the upsell area on the product page or the crosssell area in the side cart
    (!)product title font style:
    will be overwritten by theme

    variation swatches

    (*)Option to set border color and border width

    checkout editor

    (*)Option to style extra fields in emails:
    or give them their own class

    Woo Templates Dashboard

    (!)User settings Visible To:
    if a template is set to visible to admin, the dashboard only shows „Visible to:“
    the word administrator is is missing

    #273229

    Hi,

    I am having issues with my string translations with both polylang and loco translate.

    I can see the string in both editors and add a translation (French) but when I save the changes the translations are not applied.

    The translations stay in the editor but when i switch languages i see the English version and not the french one.

    It seems to work on for the widget but not on anything related to kadence or woocommerce.

    I am using a child theme.

    I tried to deactivate the rest of the plugins and clear my caching plugin but it stays the same.

    I have been looking for the last few hours for a way to solve it. Would you have a solution for this ?

    Thanks for your time,

    Adam

Viewing 20 results - 241 through 260 (of 6,404 total)