Search Results for 'child theme'

[buildlinkedge]

buildlinkedge

#295137

I ran into a similar issue while setting up my site https://wardronemodapk.com/
, which also uses Kadence. WP Dashboard → Settings → Reading → set “Blog pages show at most” to 12 → Save.

If using Kadence Query Loop or a block-based loop: edit the Blog/Archive page, select the Query Loop block → Settings → Posts per page → set to 12.

Clear any caching/plugin caches (WP Rocket, server cache, CDN).

If still 10, search your child theme’s functions.php for pre_get_posts or a custom query limiting posts and remove or adjust that limit.

Final check: open site in incognito and on mobile to confirm 12 posts show.

[manokjeet]

manokjeet

#295035

“Ran into the same thing with Kadence — headings wouldn’t pick up default link styling. Fixed it by adding a quick CSS snippet so heading links show up blue + underlined (see Kadence Theme link styling fix
).” https://happybirthdaywishmarathi.com/

[architabasandrai]

architabasandrai

#295016

Hi @kym-moulds,

I’m glad you reached out. I’d be happy to help.

You can change the radio button items directly from the Form (Adv) block settings: go to Style > Radio/Checkbox Labels. Here’s a screencast for reference: https://share.zight.com/d5u5j0w7

If you’re using the regular form block, you can achieve the same styling by adding the following custom CSS:

/* Target all kb checkbox/radio labels */
.kb-field.kb-checkbox-field label,
.kb-field.kb-radio-field label {
    font-size: 16px;       /* Change font size */
    color: #0073e6;        /* Change text color */
}

/* Optional: hover effect */
.kb-field.kb-checkbox-field label:hover,
.kb-field.kb-radio-field label:hover {
    color: #ff0000;        /* Change color on hover */
}

You can add this CSS in Theme Options > Advanced Settings > Custom CSS, or in your child theme’s style.css file. This will let you adjust the font size, text color, and even add a hover effect to make your form labels look exactly how you want.https://www.kadencewp.com/help-center/docs/kadence-theme/how-do-i-add-custom-css/

Check the following documentation:

• https://www.kadencewp.com/help-center/docs/kadence-blocks/form-block/
• https://www.kadencewp.com/help-center/docs/kadence-blocks/advanced-form-block/

I hope this helps. Let us know if we can assist you further.

Best Regards,
Archita

[Carissa Allen]

Carissa Allen

#294944

I have a customer who purchased a child theme from me experiencing this same problem right now. Rows will display fine until a new pattern is added to the page using the design library. After saving, some of the rows on the page (not just the newly added one) will only display as 1 column on the live site even though it’s set to 2 or 3. It also removes styling like background colors. Rolling back to Kadence blocks 3.5.16 fixes the issue.

• This reply was modified 7 months, 4 weeks ago by Carissa Allen.

[chitocamacho]

chitocamacho

#294393

Hi Barry,

Just a quick update on this topic.

You have this custom CSS code in your child theme’s style.css, which causes the issue:

.wp-block-kadence-infobox {
    filter: drop-shadow(10px 10px 8px #DDD);
    max-width: 60%;
    margin: 0 auto;
}

Removing it resolved the issue.

I’ll go ahead and mark this topic as solved.

Regards,
Chito

[FountainCity]

FountainCity

#294276

Hi. During an optimization effort, I’ve discovered since we’re running the RankMath SEO plugin, Kadence is loading a tiny file /wp-content/themes/kadence/assets/css/rankmath.min.css?ver=1.2.27.

This file contains just 1 CSS rule.
.rank-math-list-item {
margin-bottom: 2em;
}

So I’m dequeueing it (from within my child theme) as such:

/**
* De-enqueues the file /assets/css/rankmath.min.css which is enqueued as ‘kadence-rankmath’
* via Kadence theme at wp-content/themes/kadence/inc/components/rankmath/component.php.
*/
function dequeue_kadence_rank_math_styles() {
wp_dequeue_style( ‘kadence-rankmath’ );
}
add_action( ‘wp_enqueue_scripts’, ‘dequeue_kadence_rank_math_styles’, 100 );

is this really necessary? Seems a bit silly. Also, btw, that file wp-content/themes/kadence/inc/components/rankmath/component.php contains some spelling errors and references Restrict Content Pro erroneously in the comments, so someone might want to fix that regardless.

[FountainCity]

FountainCity

#294276

Hi. During an optimization effort, I’ve discovered since we’re running the RankMath SEO plugin, Kadence is loading a tiny file /wp-content/themes/kadence/assets/css/rankmath.min.css?ver=1.2.27.

This file contains just 1 CSS rule.
.rank-math-list-item {
margin-bottom: 2em;
}

So I’m dequeueing it (from within my child theme) as such:

/**
* De-enqueues the file /assets/css/rankmath.min.css which is enqueued as ‘kadence-rankmath’
* via Kadence theme at wp-content/themes/kadence/inc/components/rankmath/component.php.
*/
function dequeue_kadence_rank_math_styles() {
wp_dequeue_style( ‘kadence-rankmath’ );
}
add_action( ‘wp_enqueue_scripts’, ‘dequeue_kadence_rank_math_styles’, 100 );

is this really necessary? Seems a bit silly. Also, btw, that file wp-content/themes/kadence/inc/components/rankmath/component.php contains some spelling errors and references Restrict Content Pro erroneously in the comments, so someone might want to fix that regardless.

[teejayhidalgo]

teejayhidalgo

#294199

Hi Katia,

Kadence does not treat blog posts without a category any differently from posts that have categories.

Based on what you’ve shared, it sounds like the issue does not occur when the Kadence Parent Theme is active. That suggests the issue is likely coming from something within your child theme.

Could you please try removing any custom CSS or scripts you may have added in Appearance > Customize and see if that resolves the issue?

If the problem continues, feel free to reach out to our support team:

Free – https://www.kadencewp.com/help-center/free-support
Premium – https://www.kadencewp.com/help-center/premium-support

Let us know how it goes. We’re happy to help further if needed.

Best regards,
Teejay.

[katia.jarne]

katia.jarne

#294193

Thank you for your reply!
After running several tests (deactivating plugins, switching to the Kadence parent theme, etc.), here’s what happens: I ask to view my post directly from the wordpress administration
– When I’m displaying a post in any category, the carousel layout is applied, that’s OK (exemple https://speelsbury.com/tortilla-pro/)
– However, when I’m viewing a blog post, the carousel layout is not being applied (exemple https://speelsbury.com/inteligencia-artificial-generativa-futuro/) EXCEPT if I’ve activated the Kadence parent theme…

I’ve commented my child theme’s functions.php code, but it doesn’t change anything.

I think than it can’t be my Blog page that’s wrong because I’m requesting the view directly from wordPress admin…

Does Kadence treat blog posts differently to other posts?
Best regards,

• This reply was modified 10 months, 1 week ago by katia.jarne.
• This reply was modified 10 months, 1 week ago by katia.jarne.
• This reply was modified 10 months, 1 week ago by katia.jarne.

[teejayhidalgo]

teejayhidalgo

#294177

Hi katia.jarne,

I’m glad you reached out, I’d be happy to help.

I tested this on my end and was not able to replicate the issue. The Related Posts settings are working as expected on my test site.

Here’s a screen recording for reference: https://share.zight.com/xQumBXZz

I also checked the structure of the Related Posts section on your website, and it appears to be correct.

Here’s a separate video showing what I found: https://share.zight.com/z8uWy052

It looks like the carousel layout is not being applied, even though the element structure is in place.

To help narrow this down, please follow the troubleshooting steps in this guide:
https://www.kadencewp.com/blog/how-to-troubleshoot-your-website?

This will help us rule out common causes of WordPress issues before we dig deeper.

In particular, I recommend trying the following:

1.Temporarily switch to the Kadence parent theme (instead of the child theme)
2.Disable any non-Kadence plugins to check for conflicts
3.Clear your site cache, and if you are using any optimization plugins, try disabling those features temporarily

Let me know how it goes or if you need help with any of the steps.

Best regards,
Teejay.

[xaseviv696]

xaseviv696

#293986

Hi everyone – I just updated my site to Pinnacle 1.4.2, and noticed a couple of layout issues that popped up unexpectedly:

1. Header logo shifts when scrolling
On desktop, my logo starts centered above the navigation as usual. But after scrolling down, the logo shifts left and overlaps the menu items. I haven’t made any custom CSS related to header or nav. I’m using the built‑in transparent header plus sticky header settings.

2. Mobile menu overlapping content
On mobile, when I click the hamburger menu, it opens but part of the menu slides under the header bar — making the top-level links hard to read or tap. I didn’t have this issue before upgrading.

What I’ve Tried So Far
Disabled all caching/minification plugins (LiteSpeed + Autoptimize): no change

Switched to default logo (PNG → SVG) → problem still appears

Cleared browser & site cache, tested incognito → same behavior

Could this be a known glitch in ~1.4?
(After updating, I saw threads about Pinnacle slider issues and full-width content problems in older versions — see here)

What I’m hoping for:
If anyone has solved a similar “logo shifts on sticky” or “mobile menu underlap” issue recently, I’d love to hear your fix. I’m happy to provide screenshots, live site access, or even a child-theme CSS snippet.

Thanks in advance for any insights!

[xaseviv696]

xaseviv696

#293986

Hi everyone – I just updated my site to Pinnacle 1.4.2, and noticed a couple of layout issues that popped up unexpectedly:

1. Header logo shifts when scrolling
On desktop, my logo starts centered above the navigation as usual. But after scrolling down, the logo shifts left and overlaps the menu items. I haven’t made any custom CSS related to header or nav. I’m using the built‑in transparent header plus sticky header settings.

2. Mobile menu overlapping content
On mobile, when I click the hamburger menu, it opens but part of the menu slides under the header bar — making the top-level links hard to read or tap. I didn’t have this issue before upgrading.

What I’ve Tried So Far
Disabled all caching/minification plugins (LiteSpeed + Autoptimize): no change

Switched to default logo (PNG → SVG) → problem still appears

Cleared browser & site cache, tested incognito → same behavior

Could this be a known glitch in ~1.4?
(After updating, I saw threads about Pinnacle slider issues and full-width content problems in older versions — see here)

What I’m hoping for:
If anyone has solved a similar “logo shifts on sticky” or “mobile menu underlap” issue recently, I’d love to hear your fix. I’m happy to provide screenshots, live site access, or even a child-theme CSS snippet.

Thanks in advance for any insights!

[teejayhidalgo]

teejayhidalgo

#293873

Hi Kate,

I see the issue on your website.

However, I cannot replicate this issue on my test website.

It looks like you are using a child theme on your website. Can you try switching to the Kadence Theme and see if the issue will persists?

I also see that you are using third-party plugins like Brave Popup Builder.

For initial troubleshooting, please could you do the steps listed in this article https://www.kadencewp.com/blog/how-to-troubleshoot-your-website? This will help us rule out these usual causes of WordPress issues, so we can move on to investigating other possible causes of this issue on your website.

Let us know how it works out, and we’re happy to offer further help.

Best regards,
Teejay.

[faljanubi]

faljanubi

#293556

Thanks for the response. And I’m glad to know that this is a known issue.

I tried using the !important in the child theme CSS, but it’s still not applied when activating the child theme. Attached is my child theme functions.php

Could you please help?

[architabasandrai]

architabasandrai

#293518

Hi There,

Thanks so much for reaching out and for being a longtime Kadence user — we really appreciate your continued support!

What you’re experiencing with the Icon List block on RTL sites is actually a known issue. You’re absolutely right to adjust the alignment using custom CSS like the one you shared — that’s currently the most reliable workaround.

We understand it’s not ideal to have to add custom styles for something that should be automatically handled in RTL, and this is something already on our radar. That said, adding the CSS via the Customizer or Section Block is indeed the best approach at the moment.

When it comes to using a child theme, whether the custom style gets applied or not can sometimes depend on how and when the styles are loaded. In cases where the child theme’s CSS isn’t taking effect as expected, you can try using !important in your rule to give it higher priority. For example: text-align: right !important;

I’ve noted your experience and added it to our internal reports to give it more weight. If we have any updates or improvements related to RTL support in future releases, we’ll be sure to include them in the changelog.

Thanks again for bringing this up — let us know if there’s anything else we can do to help! 🙌

Warm regards,
Archita

[faljanubi]

faljanubi

#293455

Hey guys,

I am creating this topic because I have been using Kadence Theme and Kadence Blocks for more than two years. But I have been having this problem with one of my RTL websites, which is the icon list text alignment always on left, and I have to modify CSS to the below code to fix it.

.wp-block-kadence-iconlist ul.kt-svg-icon-list {
text-align: right;
}

Am I doing something wrong or this is a known bug?

I also tried putting the fix code on a child theme, but it just doesn’t work, and I had to use Custom CSS on the Customizer or add Custom CSS on the Section Block.

Thanks in advance!

• This topic was modified 1 year, 1 month ago by faljanubi.

[faljanubi]

faljanubi

#293455

Hey guys,

I am creating this topic because I have been using Kadence Theme and Kadence Blocks for more than two years. But I have been having this problem with one of my RTL websites, which is the icon list text alignment always on left, and I have to modify CSS to the below code to fix it.

.wp-block-kadence-iconlist ul.kt-svg-icon-list {
text-align: right;
}

Am I doing something wrong or this is a known bug?

I also tried putting the fix code on a child theme, but it just doesn’t work, and I had to use Custom CSS on the Customizer or add Custom CSS on the Section Block.

Thanks in advance!

• This topic was modified 1 year, 1 month ago by faljanubi.

[Emily]

Emily

#293134

This reply has been marked as private.

[Emily]

Emily

#293133

Good Afternoon,
We have a child theme set up on the website with the following code, to produce “Further Reductions Available On Request”:

I would like to be able to apply this to only some of our products rather than all. Is there code you can assist with to enable this please?

Best Regards,

Paul

[Emily]

Emily

#293133

Good Afternoon,
We have a child theme set up on the website with the following code, to produce “Further Reductions Available On Request”:

I would like to be able to apply this to only some of our products rather than all. Is there code you can assist with to enable this please?

Best Regards,

Paul

[projectnandlastrategy]

projectnandlastrategy

#292896

Hi Cristiano,

Since add_filter('kadence_microdata', '__return_false'); isn’t working, try this in your **child theme’s** functions.php:

`php
add_action(‘after_setup_theme’, function() {
remove_action(‘wp_head’, ‘kadence_load_microdata’);
}, 20);
`

If that doesn’t work, use jQuery to remove microdata:

`js
jQuery(document).ready(function($) {
$(‘[itemscope]’).removeAttr(‘itemscope itemtype’);
$(‘[itemprop]’).removeAttr(‘itemprop’);
});
`

For a permanent fix, check **Kadence’s theme files** (meta-schema.php) or contact Kadence support.

Thanks!

[Eze]

Eze

#292803

Hi Kara,

You can use the wp_login_failed action hook to redirect users to the “Lost Password” page when their login attempt fails:

function custom_login_failed_redirect() {
    wp_redirect(home_url('/my-account/lost-password'));
    exit;
}
add_action('wp_login_failed', 'custom_login_failed_redirect');

Add the custom code to your child theme funtions.php or using the Code Snippets plugin:
https://www.kadencewp.com/help-center/docs/kadence-theme/how-to-add-a-custom-filter-or-function-with-code-snippets/

Watch this demo screencast of what happens when the custom filter code is added to your website:
https://share.zight.com/2NuQz67x

Please let us know how we can help further.

Cheers,
Eze

[Anthony Paparelli]

Anthony Paparelli

#292798

Hi D2,

It’s not possible to add additional buttons for custom font-sizes. This goes a bit beyond our free support but you can look into creating your own theme.json file in you child theme to redefine certain sizes such as small, medium, large, etc…

Here is a link to the WordPress documentation that might help: https://developer.wordpress.org/themes/global-settings-and-styles/

I hope that helps!

[Steve]

Steve

#292736

Hi there,

I’m working with my client’s hosting provider to sort out a problem with updating the Virtue Premium theme.

Here’s his explanation of the issue:

—————-

“When we update our theme from Version: 4.10.15 to Version: 4.10.16 we get the following error:

mod_fcgid: stderr: PHP Warning: Undefined array key “HTTP_REFERER” in /home/dh_6rr49q/stjacobsdaycare.ca/wp-content/themes/virtue_premium/virtue_premium.theme#archive on line 43

The entire site crashes and is not loadable. When we replace the backup of the Theme it comes back to life. I have made sure the PHP is up to date (8.4 now, it was 8.1) The logs are full of these warnings even before this update but this is the last error when the site wont load.

Website URL where we can see more details: stjacobsdaycare.ca”

—————

Here’s a copy of the site health response:

### wp-core ###

version: 6.7.1
site_language: en_CA
user_language: en_CA
timezone: America/Toronto
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 2
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/dh_6rr49q/stjacobsdaycare.ca
wordpress_size: loading…
uploads_path: /home/dh_6rr49q/stjacobsdaycare.ca/wp-content/uploads
uploads_size: loading…
themes_path: /home/dh_6rr49q/stjacobsdaycare.ca/wp-content/themes
themes_size: loading…
plugins_path: /home/dh_6rr49q/stjacobsdaycare.ca/wp-content/plugins
plugins_size: loading…
fonts_path: /home/dh_6rr49q/stjacobsdaycare.ca/wp-content/uploads/fonts
fonts_size: loading…
database_size: loading…
total_size: loading…

### wp-active-theme ###

name: Virtue – Premium (virtue_premium)
version: 4.10.15 (latest version: 4.10.16)
author: Kadence WP
author_website: *Login to see link
parent_theme: none
theme_features: core-block-patterns, widgets-block-editor, menus, title-tag, post-thumbnails, automatic-feed-links, editor-style, editor-color-palette, align-wide, responsive-embeds, woocommerce, widgets
theme_path: /home/dh_6rr49q/stjacobsdaycare.ca/wp-content/themes/virtue_premium
auto_update: Disabled

### wp-themes-inactive (2) ###

Twenty Twenty-Five: version: 1.0, author: the WordPress team, Auto-updates disabled
Virtue – Premium Child: version: 1.0.0, author: Kadence Themes, Auto-updates disabled

### wp-plugins-active (10) ###

Advanced Editor Tools: version: 5.9.2, author: Automattic, Auto-updates disabled
Disable Comments: version: 2.4.6, author: WPDeveloper, Auto-updates disabled
Head, Footer and Post Injections: version: 3.3.0, author: Stefano Lissa, Auto-updates disabled
Kadence Blocks – PRO Extension: version: 2.6.0, author: Kadence WP (latest version: 2.6.1), Auto-updates disabled
Kadence Blocks – Gutenberg Blocks for Page Builder Features: version: 3.4.3, author: Kadence WP (latest version: 3.4.6), Auto-updates disabled
Kadence Slider: version: 2.3.6, author: Kadence WP, Auto-updates disabled
Sucuri Security – Auditing, Malware Scanner and Hardening: version: 1.9.7, author: Sucuri Inc. (latest version: 1.9.8), Auto-updates disabled
The SEO Framework: version: 5.1.2, author: The SEO Framework Team, Auto-updates disabled
Virtue_premium Theme: author: (undefined), version: 6.7.1, Auto-updates disabled
Yoast Duplicate Post: version: 4.5, author: Enrico Battocchi & Team Yoast, Auto-updates disabled

### wp-plugins-inactive (2) ###

Classic Editor: version: 1.6.7, author: WordPress Contributors, Auto-updates disabled
GA Google Analytics: version: 20241102, author: Jeff Starr, Auto-updates disabled

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1691
imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 *Login to see link
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 512M
upload_max_filesize: 512M
max_effective_size: 512 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 1,007 GB
imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
imagick::RESOURCETYPE_FILE: 6144
imagick::RESOURCETYPE_MAP: 1,007 GB
imagick::RESOURCETYPE_MEMORY: 504 GB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM
ghostscript_version: 9.55.0

### wp-server ###

server_architecture: Linux 5.15.0-97-generic x86_64
httpd_software: Apache
php_version: 8.2.26 64bit
php_sapi: cgi-fcgi
max_input_variables: 3000
time_limit: -1
memory_limit: 256M
max_input_time: -1
upload_max_filesize: 512M
php_post_max_size: 512M
curl_version: 7.81.0 OpenSSL/3.0.2
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: false
current: 2025-01-23T19:19:03+00:00
utc-time: Thursday, 23-Jan-25 19:19:03 UTC
server-time: 2025-01-23T14:19:01-05:00

### wp-database ###

extension: mysqli
server_version: 8.0.28-0ubuntu0.20.04.3
client_version: mysqlnd 8.2.26
max_allowed_packet: 33554432
max_connections: 3000

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/dh_6rr49q/stjacobsdaycare.ca/wp-content
WP_PLUGIN_DIR: /home/dh_6rr49q/stjacobsdaycare.ca/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: not writable

### kadence-blocks ###

version: 3.4.3
last_updated: 1735666003
previous_version: 3.3.7
pro_active: Yes
deactivated_blocks: None
block_defaults: No
block_visibility: No
custom_colors: No
recaptcha_key: No
maps_key: No
mailerlite_key: No
cloud_connect: No

——————-

Any help resolving this is greatly appreciated.

Cheers!

S.

[Steve]

Steve

#292736

Hi there,

I’m working with my client’s hosting provider to sort out a problem with updating the Virtue Premium theme.

Here’s his explanation of the issue:

—————-

“When we update our theme from Version: 4.10.15 to Version: 4.10.16 we get the following error:

mod_fcgid: stderr: PHP Warning: Undefined array key “HTTP_REFERER” in /home/dh_6rr49q/stjacobsdaycare.ca/wp-content/themes/virtue_premium/virtue_premium.theme#archive on line 43

The entire site crashes and is not loadable. When we replace the backup of the Theme it comes back to life. I have made sure the PHP is up to date (8.4 now, it was 8.1) The logs are full of these warnings even before this update but this is the last error when the site wont load.

Website URL where we can see more details: stjacobsdaycare.ca”

—————

Here’s a copy of the site health response:

### wp-core ###

version: 6.7.1
site_language: en_CA
user_language: en_CA
timezone: America/Toronto
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 2
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/dh_6rr49q/stjacobsdaycare.ca
wordpress_size: loading…
uploads_path: /home/dh_6rr49q/stjacobsdaycare.ca/wp-content/uploads
uploads_size: loading…
themes_path: /home/dh_6rr49q/stjacobsdaycare.ca/wp-content/themes
themes_size: loading…
plugins_path: /home/dh_6rr49q/stjacobsdaycare.ca/wp-content/plugins
plugins_size: loading…
fonts_path: /home/dh_6rr49q/stjacobsdaycare.ca/wp-content/uploads/fonts
fonts_size: loading…
database_size: loading…
total_size: loading…

### wp-active-theme ###

name: Virtue – Premium (virtue_premium)
version: 4.10.15 (latest version: 4.10.16)
author: Kadence WP
author_website: *Login to see link
parent_theme: none
theme_features: core-block-patterns, widgets-block-editor, menus, title-tag, post-thumbnails, automatic-feed-links, editor-style, editor-color-palette, align-wide, responsive-embeds, woocommerce, widgets
theme_path: /home/dh_6rr49q/stjacobsdaycare.ca/wp-content/themes/virtue_premium
auto_update: Disabled

### wp-themes-inactive (2) ###

Twenty Twenty-Five: version: 1.0, author: the WordPress team, Auto-updates disabled
Virtue – Premium Child: version: 1.0.0, author: Kadence Themes, Auto-updates disabled

### wp-plugins-active (10) ###

Advanced Editor Tools: version: 5.9.2, author: Automattic, Auto-updates disabled
Disable Comments: version: 2.4.6, author: WPDeveloper, Auto-updates disabled
Head, Footer and Post Injections: version: 3.3.0, author: Stefano Lissa, Auto-updates disabled
Kadence Blocks – PRO Extension: version: 2.6.0, author: Kadence WP (latest version: 2.6.1), Auto-updates disabled
Kadence Blocks – Gutenberg Blocks for Page Builder Features: version: 3.4.3, author: Kadence WP (latest version: 3.4.6), Auto-updates disabled
Kadence Slider: version: 2.3.6, author: Kadence WP, Auto-updates disabled
Sucuri Security – Auditing, Malware Scanner and Hardening: version: 1.9.7, author: Sucuri Inc. (latest version: 1.9.8), Auto-updates disabled
The SEO Framework: version: 5.1.2, author: The SEO Framework Team, Auto-updates disabled
Virtue_premium Theme: author: (undefined), version: 6.7.1, Auto-updates disabled
Yoast Duplicate Post: version: 4.5, author: Enrico Battocchi & Team Yoast, Auto-updates disabled

### wp-plugins-inactive (2) ###

Classic Editor: version: 1.6.7, author: WordPress Contributors, Auto-updates disabled
GA Google Analytics: version: 20241102, author: Jeff Starr, Auto-updates disabled

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1691
imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 *Login to see link
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 512M
upload_max_filesize: 512M
max_effective_size: 512 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 1,007 GB
imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
imagick::RESOURCETYPE_FILE: 6144
imagick::RESOURCETYPE_MAP: 1,007 GB
imagick::RESOURCETYPE_MEMORY: 504 GB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM
ghostscript_version: 9.55.0

### wp-server ###

server_architecture: Linux 5.15.0-97-generic x86_64
httpd_software: Apache
php_version: 8.2.26 64bit
php_sapi: cgi-fcgi
max_input_variables: 3000
time_limit: -1
memory_limit: 256M
max_input_time: -1
upload_max_filesize: 512M
php_post_max_size: 512M
curl_version: 7.81.0 OpenSSL/3.0.2
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: false
current: 2025-01-23T19:19:03+00:00
utc-time: Thursday, 23-Jan-25 19:19:03 UTC
server-time: 2025-01-23T14:19:01-05:00

### wp-database ###

extension: mysqli
server_version: 8.0.28-0ubuntu0.20.04.3
client_version: mysqlnd 8.2.26
max_allowed_packet: 33554432
max_connections: 3000

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/dh_6rr49q/stjacobsdaycare.ca/wp-content
WP_PLUGIN_DIR: /home/dh_6rr49q/stjacobsdaycare.ca/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: not writable

### kadence-blocks ###

version: 3.4.3
last_updated: 1735666003
previous_version: 3.3.7
pro_active: Yes
deactivated_blocks: None
block_defaults: No
block_visibility: No
custom_colors: No
recaptcha_key: No
maps_key: No
mailerlite_key: No
cloud_connect: No

——————-

Any help resolving this is greatly appreciated.

Cheers!

S.