Search Results for 'contact form 7'

[Stephen]

Stephen

#234836

Hi there, I’m not sure if you can help or not for some reason the uploads are not displaying correctly.

When users fill out the form the success message displays with a link to the pdf to download.

To test it out, fill out the Create your flight plan form and click on the link and you will see the error I get.
*Login to see link

Wordpress backend: Pasted file name into File attachments in Contact Form 7
*Login to see link

[Stephen]

Stephen

#234836

Hi there, I’m not sure if you can help or not for some reason the uploads are not displaying correctly.

When users fill out the form the success message displays with a link to the pdf to download.

To test it out, fill out the Create your flight plan form and click on the link and you will see the error I get.
*Login to see link

Wordpress backend: Pasted file name into File attachments in Contact Form 7
*Login to see link

[Pascal]

Pascal

#233955

Hi Hannah, Ben and the Team

I did des activate all plugins with no luck. I did read all the doc from contact form 7 and I must say I am lost. I tried to use WP forms lite suggested by Kadence, did the integration procedure and set up Recaptcha. That works, but the messages are sent to my mail box. I’d like the messages to be sent to my daughter’s mail box instead since it is her website, but I have not found a way to do that.
So I set Contact Form 7 again. The recaptcha device still doesn’t work.
All I need is a way for my daughter to receive email messages from her clients.
Could you please help me find a way.
I haven’t been able to contact the plugins support forum.
Your help has been great so far and I trust you’ll be able to help me with this issue. https://jennytribillon.com/

Pascal

[Pascal]

Pascal

#233852

Hi Ben
I am using Contact Form 7 with Simple Recaptcha. https://jennytribillon.com/
There used to be a addition test with 2 figures. NOW I Get 4 letters and sending an email fails.
Pascal

[Connie]

Connie

#230112

Hello,

After an update of WP all my content was reverted out of Page Builder and the code was changed in such as way that I cannot put it back into Page Builder and have it format correctly. I have contacted Site Origin already and they have advised me to contact you for help (see bottom of email for details).

One of the other main problems is that all my accordions break whenever any content is changed. Site Origin even rebuilt a test page, but then I pointed out that editing that page once again broke their buttons.

I’m trying to find out what will be easiest at this point to fix all the multiple pages on my website? Seems like I may need to do a full re-build. *Login to see link

Here is a page with the accordions broken because an admin recently tried to update some content: *Login to see link
This page is one where I disabled the accordion so at least we can see the content, but they are all now open: *Login to see link

Please advise. Here is the last message from Site Origin:

Hi Connie, I’ve had everyone here at SiteOrigin looking at this and we’re at a loss. What we can say is that our new page, Classes Test, is functioning normally. Revisions work and we can revert to Editor and then restore into Page Builder. Your existing pages are missing widget shortcodes that allow this functionality (moving from Text tab to Page Builder). We introduced this in 2017, it’s unclear why recent saves, say 11 months ago, didn’t introduce this functionality into your Page Builder source code. On my local computer, I’ve restored to a version of Page Builder from 2016, even then revisions work as expected. We tried restoring page revisions on some of your pages, the issue persists. At the moment, we don’t know of a method to resolve the problem on the pages reverted out of Page Builder. I’m really sorry for the hassle this has caused. If I can send you a complimentary copy of SiteOrigin Premium, please email me on [email protected]. New pages appear to be functioning normally for what that’s worth. For the future, you could consider a backup plugin. *Login to see link doesn’t have scheduled backups but it is handy for the occasional manual snapshot. I’m here for any questions you may have moving forward.

(but their test page actually isn’t working – the buttons are broken: *Login to see link

Thank you!

Connie

[Connie]

Connie

#230112

Hello,

After an update of WP all my content was reverted out of Page Builder and the code was changed in such as way that I cannot put it back into Page Builder and have it format correctly. I have contacted Site Origin already and they have advised me to contact you for help (see bottom of email for details).

One of the other main problems is that all my accordions break whenever any content is changed. Site Origin even rebuilt a test page, but then I pointed out that editing that page once again broke their buttons.

I’m trying to find out what will be easiest at this point to fix all the multiple pages on my website? Seems like I may need to do a full re-build. *Login to see link

Here is a page with the accordions broken because an admin recently tried to update some content: *Login to see link
This page is one where I disabled the accordion so at least we can see the content, but they are all now open: *Login to see link

Please advise. Here is the last message from Site Origin:

Hi Connie, I’ve had everyone here at SiteOrigin looking at this and we’re at a loss. What we can say is that our new page, Classes Test, is functioning normally. Revisions work and we can revert to Editor and then restore into Page Builder. Your existing pages are missing widget shortcodes that allow this functionality (moving from Text tab to Page Builder). We introduced this in 2017, it’s unclear why recent saves, say 11 months ago, didn’t introduce this functionality into your Page Builder source code. On my local computer, I’ve restored to a version of Page Builder from 2016, even then revisions work as expected. We tried restoring page revisions on some of your pages, the issue persists. At the moment, we don’t know of a method to resolve the problem on the pages reverted out of Page Builder. I’m really sorry for the hassle this has caused. If I can send you a complimentary copy of SiteOrigin Premium, please email me on [email protected]. New pages appear to be functioning normally for what that’s worth. For the future, you could consider a backup plugin. *Login to see link doesn’t have scheduled backups but it is handy for the occasional manual snapshot. I’m here for any questions you may have moving forward.

(but their test page actually isn’t working – the buttons are broken: *Login to see link

Thank you!

Connie

[mikes]

mikes

#228482

Hi Ben,

It’s just the standard linux package from SiteGround using cPanel.
I’m using Contact Form 7 on the site for the other contact forms and those seem OK.
It’s just the testimonial form using the shortcode that shows the linefeed codes rather than making line breaks.

It shows Name:The actual name
Followed by backslash n backslash n
And then Comments: and the actual comment.
All on one line.
(BTW: They are backslashes, I mistakenly wrote forward slashes in the OP)

[Ben Ritner]

Ben Ritner

#228472

I was able to log in and run a quick test, your issue is created from “Mod_Security” on your server. This means that something you were trying to save was creating a security alert or some times this can happen from an outdated Mod Security or incorrect mod security settings.

The issue was with your custom css box. Once I tested by clearing it then mod security wouldn’t post an error. I slowly added it back to see if there some something in particular that mod security didn’t like about your css. I couldn’t find anything. It just stops allowing the save to the database at an unspecified point. I assume it’s based on character length.

I tested trying to save into the customizer and you get the same error.

so I suggest you contact your hosting provider and you can leave the theme out of it by simply showing them that if you go to customizer > additional css you can’t save your css in there. That should get them to take ownership and fix the mod security issue.

Here is an output of your css:

.boxi1 {
margin-bottom: 20px;
text-align: center;
background: #f2f2f2;
padding: 15px 0 1px;
}

.boxi1 div {
font-size: 28px;
}

.kad-header-style-three #nav-main ul.sf-menu>li>a, header #logo a.brand, .logofont {
text-transform: uppercase;
}

.sf-menu ul li:hover, .sf-menu ul li {
border:0;
}
.sf-menu ul {
border:0;
}

@media (max-width: 1200px) {
.kad-header-style-three #nav-main ul.sf-menu > li > a {padding: 0 15px;}
}

@media (min-width: 992px) { 
.home-padding {padding: 0px 0 0px;}
}

.contentclass {
padding-top: 10px;
}

.sliderclass {
    margin-top: 0;
    padding: 0;
}

div.product .product_image {
border:0;
}

.page-header {
border-top: 0px;
}

@media (max-width: 767px) { 
.kad-header-style-three #logo a.brand {font-size:24px;}
}

.kad-header-style-three .menu-cart-btn .kt-cart-total {
  background: rgba(255,255,255,0.7);
  color: #e76106;
}
#nav-main ul.sf-menu ul#kad-head-cart-popup li .quantity, #nav-main ul.sf-menu ul#kad-head-cart-popup ul.product_list_widget li a.remove {
    color: #fff;
}
#nav-main ul.sf-menu ul#kad-head-cart-popup .total {
    color: #fff;
    border-color: transparent;
}
#nav-main ul.sf-menu ul#kad-head-cart-popup .buttons .button {
    background: transparent;
    border: 2px solid #fff;
}
#kad-head-cart-popup ul.cart_list li:last-child {
  color: #fff;
}
@media (min-width: 600px) { 
.kt-panel-row-full-stretch .kad-wp-gallery .g_item {
    width: 25%;
}
}
@media (min-width: 800px) { 
.kt-panel-row-full-stretch .kad-wp-gallery .g_item {
    width: 20%;
}
}
@media (min-width: 1000px) { 
.kt-panel-row-full-stretch .kad-wp-gallery .g_item {
    width: 16.66%;
}
}
@media (min-width: 1300px) { 
.kt-panel-row-full-stretch .kad-wp-gallery .g_item {
    width: 12.5%;
}
}
@media (min-width: 1600px) { 
.kt-panel-row-full-stretch .kad-wp-gallery .g_item {
    width: 10%;
}
}
.kt-panel-row-full-stretch .kad-wp-gallery .g_item {
padding: 0 2px;
}
.kt-panel-row-full-stretch .kad-wp-gallery {
    margin-left: -2px;
    margin-right: -2px;
}
.kt-panel-row-full-stretch .kad-wp-gallery .grid_item {
    margin: 0 0 4px;
}
header.mobile-stickyheader .nav-trigger .nav-trigger-case {
  width: auto;
}
div.product form.cart .variations select {
    z-index: 1;
}
.footerbase {
        background: #323232;
    margin-top: 10px;
}

@keyframes toColor {
    0%    { -webkit-filter: grayscale(100%); filter: grayscale(100%); }
    25%   { -webkit-filter: grayscale(75%); filter: grayscale(75%); }
    50%   { -webkit-filter: grayscale(50%); filter: grayscale(50%); }
    75%   { -webkit-filter: grayscale(25%); filter: grayscale(25%); }
    100%  { -webkit-filter: grayscale(0%); filter: grayscale(0%); }
}

img { 
   animation: toColor 1s;
   border-radius: 10%;
}

.product_image { 
   outline: none !important;
   border:none!important;
}

.infobanner { 
   animation: toColor 1s;
}
.kad-slide { 
   animation: toColor 1s;
}

.infobanner:hover {
  -webkit-filter: grayscale(100%); /* Ch 23+, Saf 6.0+, BB 10.0+ */
  filter: grayscale(100%); /* FF 35+ */
}

div.about {
background-image: linear-gradient(rgba(210,214,207,0.5), rgba(210,214,207,0.5)), url("https://nzalpaca.co.nz/wp-content/uploads/2018/05/about-320x340-1.jpg");
background-repeat: no-repeat;
background-size: 320px 340px;
width: 320px;
height: 340px;
border-radius: 10%;
text-align: center;
vertical-align: middle;
padding: 10px;
}
 .home-iconmenu a, .home-iconmenu .home-icon-item {
  background: #444;
}
.home-iconmenu a:hover, .home-iconmenu .home-icon-item:hover {
    background: #555;
border-radius: 5%;
}

.kad_add_to_cart, .quantity {
display: none;
}

.product_item .kad_add_to_cart {
display:none !important;
}

.woocommerce-ordering, .woocommerce-info, a.button.wc-backward {
    display: none;
}

.woocommerce span.onsale {
background-color: #333;
}

.sku, .posted_in, .tagged_as, .product_meta {
	display: none !important;
}
/*------------------bbp-------------*/

#bbp_search_submit.button {
background-color: #333;
color: #eee;
}

#bbp_search_submit.button:hover {
background-color: #eee;
color: #333;
}

.button {
background-color: #333;
color: #eee;
}

.button:hover {
background-color: #eee;
color: #333;
}

#submit.kad-btn {
background-color: #333;
color: #eee;
}

#submit.kad-btn:hover {
background-color: #eee;
color: #333;
}

legend {
color: #eee;
}

#gallery-1 img {
    border: none !important;
    padding: 3px;
}

#gallery-2 img {
    border: none !important;
    padding: 2px;
}
/*------------bbp--------*/
/* BBPress font fix */

/*Template notice info*/
div.bbp-template-notice.info {
    border: #cee1ef 1px solid;
    background-color: #fff;
}

#bbpress-forums li.bbp-header,
#bbpress-forums li.bbp-footer {
background: #444;
border: 0px solid #eee;
color: white !important;
}

#bbpress-forums div.bbp-forum-title h3,
#bbpress-forums div.bbp-topic-title h3,
#bbpress-forums div.bbp-reply-title h3 ,
#bbpress-forums a.bbp-forum-title,
#bbpress-forums a.bbp-topic-permalink {
              font-size: 16px;
              color: #333;
        text-decoration: underline;
}

#bbpress-forums li.bbp-body ul.forum, 
#bbpress-forums li.bbp-body ul.topic, 
#bbpress-forums li.bbp-body a {
border-top: 1px solid #eee;
overflow: hidden;
padding: 8px;
color: #333;
font-style: italic;
}

#bbpress-forums a.bbp-author-name {
              font-size: 12px;
              color:    #333;
}

.bbp-forums, .bbp-topics {
border: 1px solid rgba(125, 125, 125, .5);
color: white !important;
}

.bbp-forums a { 
color: #333 !important; 
}

/*20180613*/
#bbpress-forums .bbp-topic-content,
#bbpress-forums .bbp-reply-content {
    font-size: 12px;
/*    color: #333; */
}

table.bbp-forums th, table.bbp-topics th, table.bbp-topic th, table.bbp-replies th {
background-color:black;
color: #333 !important;
}

.bbp-header {
color: #fff;
}

.bbp-body {
color: #333;
}

.avatar-14 { display: none !important; }

.bbp-forums a { 
color: #333 !important; 
}

.product_item { 
background-color:#444;
border: none !important;
}

.woocommerce-result-count, .woocommerce-ordering {
display: none;
}

.email { 
background-color:#333;
color:#fff !important;
}

.email:hover { 
background-color:#444;
color:#cecece !important;
}

.amount { 
color:#fff !important;
}

.icon-location, .icon-envelope, .subhead, .icon-user2, .icon-mobile {
display: none;
}

#containerfooter .virtue_social_widget a {
    display: inline-block;
    float: none;
}
#containerfooter .virtue_social_widget {
    text-align: center;
}

.widget_kadence_social {
text-align: center;
}

.postdate, .home_blog_title {
margin-top: 10px;
}

.light-dropshaddow, .mfp-img {
border-radius: 0%;
border: none;
}

.attachment-full.size-full {
    border-radius: 0% !important;
    border: #000 6px solid !important;
}

/*---for contact us effect in footer---*/
.contact-class:hover {
    background: #444;
    color: #cecece !important;
    padding: 30;
}

/*---remove blue line around clicked link---*/
a {
    outline: none !important;
    color: #fff !important;
}

/*---ensure blog images fit within box on front page---*/
.imghoverclass {
    padding: 10px;
}

.wc-bookings-booking-form .form-field input[type=number] {
text-align: right;
}

.blog_item { 
  border:none!important;
}

#submit.kad-btn.kad-btn-primary {
background-color:#333 !important;
color:#fff !important;
}

#submit.kad-btn.kad-btn-primary:hover { 
background-color:#cecece !important;
color:#fff !important;
}

#wc_bookings_field_duration, #wc_bookings_field_persons {
    width: 5%;
    text-align: right;
}
.wc-bookings-booking-form .form-field input[type=number] {
    width: 10%;
    text-align: right;
}

.wc-bookings-booking-cost, .wc-bookings-booking-form {
background:#333333 !important;
}

.wc-bookings-booking-form .block-picker li:nth-child(odd) a {
    background: #333;
}
.wc-bookings-booking-form .block-picker li:nth-child(even) a {
    background: #333;
}

.button.disabled, .button:disabled {
display: none;
}

p.order-again {
display: none;
}

a.about_paypal {
display: none;
}

#payment div.payment_box {
/*---display: none !important;---*/
 background: #333;
color: #fff;
}

.payment_method_stripe {
max-width: 400px;
}

.stripe-icon {
max-width: 60px !important;
}

.rr_star {
font-size: 20px;
background: #444;
}

.rr_successful {
font-size: 16px;
background: #444;
}

input#submitReview {
background-color: #333;
color: #eee;
border:none!important;
}

input#submitReview:hover {
background-color: #eee;
color: #333;
border:none!important;
}

/*---hide Filter Products on Mobile---*/
.kad-shop-filter {
    display: none;
}

/*---hide ALL on Alpaca males for sale page---*/
.selected {
display: none;
}

I also suggest that you have the host update your php version since you are not yet using version 7. I suggest you go to 7.2 or higher.

[Angelo Lazzari]

Angelo Lazzari

#228000

Hi, i used contact form 7 simple form iwithin a modal shortcode. the CF7 contains a simple dropdown. when the modal opens the dropdown list is not visible… how can i set it visible? thanks *Login to see link

thank you very much
Angelo

[Angelo Lazzari]

Angelo Lazzari

#228000

Hi, i used contact form 7 simple form iwithin a modal shortcode. the CF7 contains a simple dropdown. when the modal opens the dropdown list is not visible… how can i set it visible? thanks *Login to see link

thank you very much
Angelo

[dhull]

dhull

#226076

This reply has been marked as private.

[Kevin]

Kevin

#224857

Hello,

The theme contact form is meant to be quite basic. Users who wish to add more features to their site’s contact forms should really be using a plugin. There are a lot of really good plugins out there developed by great teams with the sole purpose of adding secure and customizable contact forms to WordPress sites. We recommend to all users who wish to customize contact forms that you use one of them for more advanced applications. I can’t speak for the recapctha plugin that you’re using, but it doesn’t seem like it’s working properly if you’re getting a lot of spam with it active.

I suggest you take a look at this post:
https://www.kadencewp.com/create-custom-contact-forms-with-wpforms/

It covers customizing the forms with WPForms, and adding security via reCaptcha directly to the plugin. Using the plugin, all of your needs should be met. Given the quality of this plugin, it doesn’t make any sense for the theme to have all of this functionality built in when there are already developers who offer amazing products for free that fit this niche.

I know you stated that you don’t wish to use a plugin for this, but in this case, the plugin is the most logical method. We can assist you with any styling issues you run into. There’s also Contact Form 7 and other plugins out there that are great for contact forms.

I’ll flag this thread for a developer followup and Ben will be able to comment further on this matter when he’s available, but take a look at the post I linked to and let me know what you think. While I understand wanting limit the use of plugins, there’s really no reason not use them when they’re well developed and supported for a specific purpose such as this.

-Kevin

[Beth]

Beth

#224832

Hi, we are using Ascend Premium and purchased WPForms for contact forms based on the theme’s recommendation. We are having issues with dropdowns in the forms. I contacted WPForms first and they tried to test using free Ascend and could not duplicate the problem I am having with Premium.They had given me some CSS to use to try to help and it didn’t work either.

If I use placeholder text in the dropdown, the window is only one character wide. I’ve tried small, medium, large window settings and none work. If I don’t use placeholder text, the window is only as wide as the first item in the dropdown. So if the first word is 8 characters, and there is a second item in the dropdown that is 12 characters, it cuts it off at 8 characters.

Also, I am unable to use the recommended WPForm setting “Base & Theme Styling” as it has formatting issues. If I use Base Styling it is much better, except for the dropdown menu issue.

The site is currently on an internal test server so there is not external access. I can attach a few pics of what the dropdown looks like.

Any assistance appreciated!

[Beth]

Beth

#224832

Hi, we are using Ascend Premium and purchased WPForms for contact forms based on the theme’s recommendation. We are having issues with dropdowns in the forms. I contacted WPForms first and they tried to test using free Ascend and could not duplicate the problem I am having with Premium.They had given me some CSS to use to try to help and it didn’t work either.

If I use placeholder text in the dropdown, the window is only one character wide. I’ve tried small, medium, large window settings and none work. If I don’t use placeholder text, the window is only as wide as the first item in the dropdown. So if the first word is 8 characters, and there is a second item in the dropdown that is 12 characters, it cuts it off at 8 characters.

Also, I am unable to use the recommended WPForm setting “Base & Theme Styling” as it has formatting issues. If I use Base Styling it is much better, except for the dropdown menu issue.

The site is currently on an internal test server so there is not external access. I can attach a few pics of what the dropdown looks like.

Any assistance appreciated!

[Steve]

Steve

#224058

Currently the Virtue Premium Theme website that I am working uses the contact template that came with the theme.

If I decide to use the contact 7 plugin. Can I do the following:

Continue to the use the Contact template with contact 7?

If I use contact 7 in the contact template, do I turn off the “use contact form” under Contact page options?

Thanks, Steve

[Steve]

Steve

#224058

Currently the Virtue Premium Theme website that I am working uses the contact template that came with the theme.

If I decide to use the contact 7 plugin. Can I do the following:

Continue to the use the Contact template with contact 7?

If I use contact 7 in the contact template, do I turn off the “use contact form” under Contact page options?

Thanks, Steve

[Steve]

Steve

#221034

Ingredienets

1. Fuit Salad
Pineapple & Raspberry Flavour Chews. Ingredients: Glucose Syrup, Sugar, Water, Palm Oil, Acid (Citric Acid), Fruit Juice Concentrates (Apple, Pineapple), Beef Gelatine, Flavourings, Emulsifier: SOYA Lecithin, Colours (Anthocyanin’s, Paprika Extract). May contain traces of MILK. Nutritional Information,typical values Per 100g: Energy 1608kJ/308kcal, Fat 3.8g, of which saturates 1.8g, Carbohydrates 85.9g, of which sugars 48.3g, Dietary Fibre 0.1g, Protein 0.4g, Salt 0.21g. For Allergens see ingredients listed in Bold. Packed in A Factory that also handles nuts. Store in a cool, dry place.

2.Black Jack
Aniseed Flavour Chews. Ingredients: Glucose Syrup, Sugar, Water, Palm Oil, Colour (Vegetable Carbon), Beef Gelatine, Acid (Citric Acid), Emulsifier: SOYA Lecithin, Aniseed Oil, Spirulina Concentrate. Natural Colours and Flavours. May contain traces of MILK. Nutritional Information, typical values Per 100g: Energy 1387kJ/327kcal, Fat 3.2g, of which saturates 1.6g, Carbohydrates 74.2g, of which sugars 41g, Fibre 0g, Protein 0.4g, Salt 0.79g. For Allergens See Ingredients Listed in BOLD. Packed in a factory that also handles nuts. Store in a cool, dry place.

3.Celebrations

• This product contains Cereals (Gluten)
• This product contains Milk
• <i class=”far fa-exclamation-triangle”></i> This products contains Nuts!
• <i class=”far fa-exclamation-triangle”></i> This product contains Peanuts!
• This product contains Soya

<div id=”ingredients-182″ class=”tab-pane fade active show” role=”tabpanel” aria-labelledby=”contact-tab”>
<div class=”product-ingredients”>

Sugar, Glucose Syrup, Cocoa Butter, Skimmed MILK Powder, Cocoa Mass, MILK Fat, PEANUTS, Lactose, Palm Fat, Desiccated Coconut, WHEAT Flour, Whey Powder (From MILK), Sunflower Oil, Full Cream MILK Powder, Skimmed Condensed Milk, Emulsifiers: SOYA Lecithin, E471), BARLEY Malt Extract, Fat Reduced Cocoa , Salt, Humectant (Glycerol), EGG White Powder, Natural Vanilla Extract, Raising Agents (E341, E500, E501), Coconut Oil, Hydrolysed Milk Protein, Milk Chocolate Contains Milk Solids 14% Minimum And Cocoa Solids 25% Minimum. Allergy Advice: See ingredients in BOLD. Contains: Barley, Eggs, Milk, Peanuts, Soya, Wheat. May contain Hazelnuts.

Nutritional information, typical values per 100g: Energy 208kJ/497kcal, Fat 25g, Saturated Fats 14.6g, Carbohydrates 61.7g of which Sugars 54.7g, Protein 5.6g, Salt 0.39g.

4. Love Hearts

• This product is suitable for Vegetarians

<div id=”ingredients-15″ class=”tab-pane fade active show” role=”tabpanel” aria-labelledby=”contact-tab”>
<div class=”product-ingredients”>

<b>Sugar</b>, Acidity Regulators: Malic Acid, Tartaric Acid; Stearic Acid, <b>Sodium Bicarbonate</b>, Modified Starch, <b>Magnesium Stearate</b>, <b>Anti</b>-Caking Agent: <b>Magnesium</b> Carbonate; Flavourings, Colours: Anthocyanin, Beetroot Red, <b>Copper</b> Chlorophyllin, Curcumin, Lutein, <b>Paprika</b>.

Nutritional information, typical values per 100g: Energy 1652kJ/389kcal, Fat 3g, Saturated Fats 3g, Carbohydrates 89.9g, of which Sugars 85.4g, Protein 0g, Salt 2.1g

5. Rhubarb & Custard
Sugar, Glucose Syrup, Citric Acid, Flavourings, Colours: Quinoline Yellow, Allura Red.

</div>
</div>
</div>
</div>

[Ben Ritner]

Ben Ritner

#220634

The one by the form is technically not located on your site. Because your form is an iframe it’s loading content from another site into your site through an iframe window. To have it apply to the form it has to be loaded there.

So the one on the bottom of your site is being added by a plugin or some other script. perhaps contact form 7.

Ben

[stephanie_pipkin]

stephanie_pipkin

#220617

Hello,
When I attempt to go to my website login, I get this error message:
This page isn’t working brfcleaningservices.com is currently unable to handle this request.
HTTP ERROR 500
I contacted my hosting provider, A2 Hosting, and they replied:
We have checked the logs on the server and can see below PHP errors:-

=================
[21-Mar-2019 12:07:32 UTC] PHP Fatal error: require_once(): Failed opening required ‘C:Inetpubvhostsbrfcleaningservices.comhttpdocswp-contentthemesvirtue_premiumthemeoptions/inc/lib.redux_instances.php’ (include_path=’.;.includes;.pear’) in C:Inetpubvhostsbrfcleaningservices.comhttpdocswp-contentthemesvirtue_premiumthemeoptionsframework.php on line 26
=================

Problem seems to be with the custom wordpress theme which you are using for your website. Web programming provides a large amount of flexibility, but it can be hard learned and small mistakes can make a script malfunction. Unfortunately, it is beyond our scope to debug scripting issues that are not related to the server or server miss-configuration. We therefore recommend you seek assistance from theme provider or professional web developer in this regards.

I attempted to update the virtue theme yesterday and it gave me an error message. I also was getting a message that I needed to install Kadence Blocks, which I had previously done (I was using the block editor already, so seemed odd to get this message). When I attempted to install kadence blocks, it gave me an error, saying the folder already existed. As of this morning, I haven’t been able to access anything.

Please let me know if you need any more information to solve the issue.

Thank you!

[stephanie_pipkin]

stephanie_pipkin

#220617

Hello,
When I attempt to go to my website login, I get this error message:
This page isn’t working brfcleaningservices.com is currently unable to handle this request.
HTTP ERROR 500
I contacted my hosting provider, A2 Hosting, and they replied:
We have checked the logs on the server and can see below PHP errors:-

=================
[21-Mar-2019 12:07:32 UTC] PHP Fatal error: require_once(): Failed opening required ‘C:Inetpubvhostsbrfcleaningservices.comhttpdocswp-contentthemesvirtue_premiumthemeoptions/inc/lib.redux_instances.php’ (include_path=’.;.includes;.pear’) in C:Inetpubvhostsbrfcleaningservices.comhttpdocswp-contentthemesvirtue_premiumthemeoptionsframework.php on line 26
=================

Problem seems to be with the custom wordpress theme which you are using for your website. Web programming provides a large amount of flexibility, but it can be hard learned and small mistakes can make a script malfunction. Unfortunately, it is beyond our scope to debug scripting issues that are not related to the server or server miss-configuration. We therefore recommend you seek assistance from theme provider or professional web developer in this regards.

I attempted to update the virtue theme yesterday and it gave me an error message. I also was getting a message that I needed to install Kadence Blocks, which I had previously done (I was using the block editor already, so seemed odd to get this message). When I attempted to install kadence blocks, it gave me an error, saying the folder already existed. As of this morning, I haven’t been able to access anything.

Please let me know if you need any more information to solve the issue.

Thank you!

[Glenn]

Glenn

#219351

This reply has been marked as private.

[Angelo Lazzari]

Angelo Lazzari

#219325

Hi, in this page *Login to see link ….
i have the first field that is a simple dropdown contoact form 7 field….

the strange thing is that if i change the directly from the firefox css inspector and i add this
.select2-container {
width: 100% !important;
}

the dropdown fills all the form witdh … but if i put the same code in the theme custom css setting… no way to have the same behaviour…

Am i doing anything wrong?

[Angelo Lazzari]

Angelo Lazzari

#219325

Hi, in this page *Login to see link ….
i have the first field that is a simple dropdown contoact form 7 field….

the strange thing is that if i change the directly from the firefox css inspector and i add this
.select2-container {
width: 100% !important;
}

the dropdown fills all the form witdh … but if i put the same code in the theme custom css setting… no way to have the same behaviour…

Am i doing anything wrong?

[Pamela]

Pamela

#218681

Hi Kevin,
I’m using Form 7 and there is also the possibility to design the Subject, but I in this case a shortcode contact form witn unique e-mail Subject could have been a easy and fast choise.

Regards,

Pamela

[Carlos]

Carlos

#218184

Hello! my contact-form-7 does not remain in the same column as the demo form, it is below. Where do I copy and paste the Shortcode of the form?

With the new block design I am a bit confused ..

I send an image!

[Carlos]

Carlos

#218184

Hello! my contact-form-7 does not remain in the same column as the demo form, it is below. Where do I copy and paste the Shortcode of the form?

With the new block design I am a bit confused ..

I send an image!

[John Paul]

John Paul

#217914

Hi Guys!

Please can you help with an Elementor form I have on my site that has an issue with the “drop-down select” field option.

*****
I flagged this with Elementor and they tested and came to the conclusion it was a theme incompatibility.
*****
This is what they said;

I’m afraid that the Dropdown doesn’t work due to a conflict between Elementor and your Theme.
I made a brief screencast:
*Login to see link

If you switch to a default theme, the dropdown works smoothly.

I already tagged this ticket as a possible Theme Incompatibility so our developers could take a look at it and take the necessary measures.

Please, contact the plugin author and notify them regarding the issue, given that the solution is not forcibly on our end. They can get in touch with us on our GitHub project. This is where development issues are handled.

******

View the following problems here: *Login to see link

Click orange button “ChECK AVAILABILITY” which will popup form.

Issues:
– Select Option fields are transparent when they should be white like all other fields (works fine on mobile)
– Select Option fields are not responding as in they do not drop down. (works fine on mobile)

Thanks in advance,

John 🙂

[John Paul]

John Paul

#217914

Hi Guys!

Please can you help with an Elementor form I have on my site that has an issue with the “drop-down select” field option.

*****
I flagged this with Elementor and they tested and came to the conclusion it was a theme incompatibility.
*****
This is what they said;

I’m afraid that the Dropdown doesn’t work due to a conflict between Elementor and your Theme.
I made a brief screencast:
*Login to see link

If you switch to a default theme, the dropdown works smoothly.

I already tagged this ticket as a possible Theme Incompatibility so our developers could take a look at it and take the necessary measures.

Please, contact the plugin author and notify them regarding the issue, given that the solution is not forcibly on our end. They can get in touch with us on our GitHub project. This is where development issues are handled.

******

View the following problems here: *Login to see link

Click orange button “ChECK AVAILABILITY” which will popup form.

Issues:
– Select Option fields are transparent when they should be white like all other fields (works fine on mobile)
– Select Option fields are not responding as in they do not drop down. (works fine on mobile)

Thanks in advance,

John 🙂

[Kevin]

Kevin

#217197

Like Ben said, WP forms works great, as well as contact form 7 and caldera forms. So if you’re having these issues then the problem likely lies elsewhere.

Certainly give the others a shot if you want to test.

-Kevin