Search Results for 'page '

[strutt daniel]

strutt daniel

#261516

Hi,

I’m having a problem with the bloc editor, when placing custom blocks normally when you click the 3 dots for the drop down menu you can convert a saved custom block to a normal gutenberg block but since the latest wordpress update it just doesn’t work.

Now when i use a saved block instead of the convert to guttenberg block option being in the dropdown it is on top of the block but when i click on it nothing is happening.

Some of my saved blocks are completely broken, i have a couple of saved carousels but if i try placing one all the images look like they keep getting bigger and bigger until the page crashes or i close the editor.

All the kadence plugins are up to date and i updated the theme.

Really need a fix, sites meant to be ready for friday and at the moment i can do anything.

[strutt daniel]

strutt daniel

#261516

Hi,

I’m having a problem with the bloc editor, when placing custom blocks normally when you click the 3 dots for the drop down menu you can convert a saved custom block to a normal gutenberg block but since the latest wordpress update it just doesn’t work.

Now when i use a saved block instead of the convert to guttenberg block option being in the dropdown it is on top of the block but when i click on it nothing is happening.

Some of my saved blocks are completely broken, i have a couple of saved carousels but if i try placing one all the images look like they keep getting bigger and bigger until the page crashes or i close the editor.

All the kadence plugins are up to date and i updated the theme.

Really need a fix, sites meant to be ready for friday and at the moment i can do anything.

[Miguel]

Miguel

#261505

Hello Team,
I hope you can help me with this.
I have a Vimeo video embedded in a page. Works Ok on desktop and in other screen sizes like the tablet and mobile add blank space above the embedded video.
Do you know the solution?
Thanks!!

[Miguel]

Miguel

#261505

Hello Team,
I hope you can help me with this.
I have a Vimeo video embedded in a page. Works Ok on desktop and in other screen sizes like the tablet and mobile add blank space above the embedded video.
Do you know the solution?
Thanks!!

[Lionel]

Lionel

#261504

Thank you very much Ben and Hannah! That works perfectly!

Yes, the CSS is messy, but it’s fine with me; I already got the nth-child() numbers the other day.

It’s what the client wants (same with the hamburger menu on only the home page on desktop; not ideal, but I gotta do it).

[mf_ppc]

mf_ppc

#261500

How add this menu to my custom pages. I do not use elementor.
Go to appearance > customizer > – it doesn’t suit me, I want to make different pages

• This topic was modified 5 years, 4 months ago by mf_ppc. Reason: image wrong

[mf_ppc]

mf_ppc

#261500

How add this menu to my custom pages. I do not use elementor.
Go to appearance > customizer > – it doesn’t suit me, I want to make different pages

• This topic was modified 5 years, 4 months ago by mf_ppc. Reason: image wrong

[Karla]

Karla

#261488

Hello Alex,

Kindly use this custom CSS code:

.home .kt-modal-container {
    padding: 0px!important;
}
.home .kt-modal-container .wpforms-container {
    padding: 20px;
}
.home .kt-modal-container .wp-block-image img {
    width: 100%;
}

This will make the modal image occupy the space above with no spacing on the sides and top. This should work on the homepage – https://share.getcloudapp.com/nOuDnqpp.

Hope this helps.

Best Regards,
Karla

[Karla]

Karla

#261487

Hello Steve,

Thanks for reaching out to us.

The custom CSS code on this thread should work. Kindly add this CSS code in Customizer > Additional CSS:
.home .site-branding {display: none;}

If you have any website/server cache enabled, kindly purge them after your updates to make sure you’re seeing the latest version of your pages.

Hope this helps and let us know if we can assist you further.

Best Regards,
Karla

[Dave]

Dave

#261484

This reply has been marked as private.

[Dave]

Dave

#261483

Hi,

We are experiencing a debilitating issue now, that is preventing editing a particular page. The scrollbars disappear and width of the page expands beyond 100% when editing.

We have removed all custom css and functions and refreshed. We’ve logged out and back in. We just don’t know what the problem is. It appears fine when viewing on frontend

Please advise

[Dave]

Dave

#261483

Hi,

We are experiencing a debilitating issue now, that is preventing editing a particular page. The scrollbars disappear and width of the page expands beyond 100% when editing.

We have removed all custom css and functions and refreshed. We’ve logged out and back in. We just don’t know what the problem is. It appears fine when viewing on frontend

Please advise

[Hannah]

Hannah

#261479

Hey Dave,
Do you mean the current page name? You can remove it with this css:

span.kadence-bread-current {
    display: none;
}

Hope that’s helpful!

Best,
Hannah

[Steve Holstein]

Steve Holstein

#261476

I found a couple of CSS hacks on this forum but neither worked.

interprep.com

Just want to remove the logo from the home page.

[Steve Holstein]

Steve Holstein

#261476

I found a couple of CSS hacks on this forum but neither worked.

interprep.com

Just want to remove the logo from the home page.

[Hannah]

Hannah

#261475

Hi Gary,
This CSS should do it for your single post pages:

.single-article header h1 {
    margin-bottom: 15px;
}

For the archive, I’m not sure what spacing you’re wanting to increase. Could you send a screenshot?
Thanks!

Hannah

[Netzlichter]

Netzlichter

#261470

Hi Ben,

I found a small bug whil defining block defaults.

Kadence Row Layout

1. – Desktop Padding:
Set top and bottom to 6 rem. Save/Close.

2. Refresh page. Open Block Defaults: Kadence Row Layout again.
a) Tablet margin is set to 6px now:

b) Mobile Padding is set to 6rem (what is ok) but there shouldn’t be a number in the filed…

I don’t know if this is happening with other block defaults too…

I can replicate this with all sites. Newest version of Block Pro and Kadence Theme Pro.

Have a great day,
Tobias

[Netzlichter]

Netzlichter

#261470

Hi Ben,

I found a small bug whil defining block defaults.

Kadence Row Layout

1. – Desktop Padding:
Set top and bottom to 6 rem. Save/Close.

2. Refresh page. Open Block Defaults: Kadence Row Layout again.
a) Tablet margin is set to 6px now:

b) Mobile Padding is set to 6rem (what is ok) but there shouldn’t be a number in the filed…

I don’t know if this is happening with other block defaults too…

I can replicate this with all sites. Newest version of Block Pro and Kadence Theme Pro.

Have a great day,
Tobias

[Ben Ritner]

Ben Ritner

#261468

Hey,
When setting the output in woocommerce to just so subcategories the typical top row shown on most archive pages isn’t loaded. This includes the product count, sorting and option for grid and rows.
https://share.getcloudapp.com/p9urwb40

This has to do with how woocommerce loads the content.

You can hook in the product filters using a codesnippet though:

add_action( 'woocommerce_before_shop_loop', 'custom_add_offcanvas_filter_toggle', 15 );
function custom_add_offcanvas_filter_toggle() {
	if ( woocommerce_products_will_display() ) {
		return;
	}
	if ( function_exists( '\Kadence_Pro\add_off_canvas_filter_toggle' ) ) {
		echo '<div class="custom-kadence-shop-top-row" style="padding-bottom:var(--global-md-spacing)">';
		\Kadence_Pro\add_off_canvas_filter_toggle();
		echo '</div>';
	}
}

[Bre]

Bre

#261455

Good morning, I noticed a glitch with the product reviews block. The gold stars show on the edit page, but it shows an S symbol on the live page. The issue is across three browsers (Chrome, Edge, and Firefox). I edit in Firefox. *Login to see link

ETA: I just realized that this is not your issue. I initially thought this was related to Kadence WooCommerce Extras but it’s not. Sorry.

• This topic was modified 5 years, 4 months ago by Bre.

[Bre]

Bre

#261455

Good morning, I noticed a glitch with the product reviews block. The gold stars show on the edit page, but it shows an S symbol on the live page. The issue is across three browsers (Chrome, Edge, and Firefox). I edit in Firefox. *Login to see link

ETA: I just realized that this is not your issue. I initially thought this was related to Kadence WooCommerce Extras but it’s not. Sorry.

• This topic was modified 5 years, 4 months ago by Bre.

[Glenn]

Glenn

#261446

Hi we came across a problem with some towels that we sell, our staff put in the dimensions of the towel correctly so that the customers could see the size of the towel. Of course this messed up the shipping calculation, because the system didn’t know it could be folded. I know we need to put the folded size in the shipping tab for Woocommerce. But then that shows up as “Dimensions” on the product page when you click “Additional information”. I think we should have an entry called “shipping dimensions” and “product dimensions” but I’m not sure how to set this up? I believe I know how to set up a new product attribute, but I definitely don’t know how to change the label “dimensions” to something else?
Any other ideas how to handle this?

Thanks, Glenn

[Glenn]

Glenn

#261446

Hi we came across a problem with some towels that we sell, our staff put in the dimensions of the towel correctly so that the customers could see the size of the towel. Of course this messed up the shipping calculation, because the system didn’t know it could be folded. I know we need to put the folded size in the shipping tab for Woocommerce. But then that shows up as “Dimensions” on the product page when you click “Additional information”. I think we should have an entry called “shipping dimensions” and “product dimensions” but I’m not sure how to set this up? I believe I know how to set up a new product attribute, but I definitely don’t know how to change the label “dimensions” to something else?
Any other ideas how to handle this?

Thanks, Glenn

[Glenn]

Glenn

#261444

http://www.countrybeehoney.ca

Hi got this email from a customer:

Just placed an order. There are a few issues with the process. 1) when you go to put in the amount of items the field does not clear first if you want to type in a number. The initial one (1) does disappear but it does not clear. You have to be careful to delete it even though it does not display. I discovered this when I went to complete the order for 12 items and it showed 12 times $25 for a total of $3,025 instead of $300. I subsequently increased the order to 20 but had to delete the field first; 2) on the checkout page, to create a new account after you put in the password, press enter, and go on with the rest of the required info the password is not retained. When you place the order it gives an error message, you have to input the password again then tab, then place the order again and it completes.

Right now I’m starting with the simple one, the quantity entry. I think it boils down to I’d like the quantity in the cart to be wider, when you enter more than 2 digits the rest don’t show, I think just making it wider would likely be enough. There must be some css for that?
This would also apply to the quantity on the product page.
Or if you have other suggestions let me know.

I haven’t tried the password on a new account myself so I don’t know what to think. I’m going to try and work with that another day… 🙂

Thanks, Glenn

• This topic was modified 5 years, 4 months ago by Glenn.

[Glenn]

Glenn

#261444

http://www.countrybeehoney.ca

Hi got this email from a customer:

Just placed an order. There are a few issues with the process. 1) when you go to put in the amount of items the field does not clear first if you want to type in a number. The initial one (1) does disappear but it does not clear. You have to be careful to delete it even though it does not display. I discovered this when I went to complete the order for 12 items and it showed 12 times $25 for a total of $3,025 instead of $300. I subsequently increased the order to 20 but had to delete the field first; 2) on the checkout page, to create a new account after you put in the password, press enter, and go on with the rest of the required info the password is not retained. When you place the order it gives an error message, you have to input the password again then tab, then place the order again and it completes.

Right now I’m starting with the simple one, the quantity entry. I think it boils down to I’d like the quantity in the cart to be wider, when you enter more than 2 digits the rest don’t show, I think just making it wider would likely be enough. There must be some css for that?
This would also apply to the quantity on the product page.
Or if you have other suggestions let me know.

I haven’t tried the password on a new account myself so I don’t know what to think. I’m going to try and work with that another day… 🙂

Thanks, Glenn

• This topic was modified 5 years, 4 months ago by Glenn.

[Karla]

Karla

#261443

Hello Stefan,

It looks like the Image Menu is enabled for your Home Page Layout but does not have any content. Kindly uncheck Image Menu in Theme Options > Home Page Layout > Homepage Layout Manager option. Additionally, the content div of ascend has a default padding-top of 30px. If you want to remove that, you can add custom CSS code in Theme Options > Custom Css:

#content {
    padding-top: 0;
}

Hope this helps and let us know if we can assist you further.

Best Regards,
Karla

[Hannah]

Hannah

#261410

Yes, that’s correct. You can use the blog page template. See here: http://docs.kadencethemes.com/ascend-premium/templates/blog-page-template/
Hope that helps!

Best,
Hannah

[Karla]

Karla

#261398

Hello Annette,

Thanks for reaching out.

The fields under the Billing Fields tab would show below the billing address section of the Checkout page – https://share.getcloudapp.com/4guOjoyz. Just to confirm, did you add the consent checkbox under the Billing Fields tab in WooCommerce > Checkout Manager? If not, kindly put it there to make the consent checkbox show under the Billing Address.

Hope this helps and let us know if we can assist you further.

Best Regards,
Karla

[Gary]

Gary

#261388

Hi There,

Would it be possible to make the images show in black and white and when you hover over them they change into colour? or if not in black and white can a filter be applied that makes all the images the same colour tone?

This is for all the images using the ACSEND IMAGE MENU ITEM *Login to see link and on the Portfolio pages layout images such as here
*Login to see link

Thanks
Gary

[Gary]

Gary

#261388

Hi There,

Would it be possible to make the images show in black and white and when you hover over them they change into colour? or if not in black and white can a filter be applied that makes all the images the same colour tone?

This is for all the images using the ACSEND IMAGE MENU ITEM *Login to see link and on the Portfolio pages layout images such as here
*Login to see link

Thanks
Gary