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In forum: Ascend Theme

In reply to: Sticky Header Transparency Issues

chad

August 26, 2020 at 9:46 am #255798

Hi Chris,

No worries on the delay and thank you for taking a look at this. Unfortunately, it is reverse of what it needs be or is default with Acsend.

I turned back on WP Bakery only so we can see the content. The about us page is how it should look when landing on the page and then change to a white header on scroll. Right now everything has a white header and goes transparent on scroll.

Thanks
Chad

In forum: Kadence Theme

In reply to: Site Identity – how to remove logo completely

Chris

August 26, 2020 at 7:35 am #255781

Hello,

Do you have a link to your page? Essentially the best way would be to hide the logo with CSS using display: none;.

Thanks!

In forum: Virtue Theme

Topic: Default/Homepage Featured Image

Frank

August 26, 2020 at 5:33 am #255773

Having a problem with this website:
*Login to see link
and the featured image that appears when posting the link on social media.
What appears is an old homepage screen shot.
I have edited the Home page “Featured Image” cleared cache with no success.
Looked into “Site Identity” Misc settings and can’t find where that old homepage is coming from?
I attached what should be displaying.

In forum: Membership Forums

In reply to: NextGEN Gallery causes JSON error with Post Grid/Carousel

Marj

August 26, 2020 at 5:25 am #255772

This reply has been marked as private.

In forum: Kadence Theme

Topic: Site Identity – how to remove logo completely
Albert Tan

August 25, 2020 at 9:52 pm #255767

I do not have a logo yet. But I would like to have the title in the header minus the logo.

Currently there are options: “logo”, “logo & title”, “logo, title & tagline”, etc.

There is no option to display the “title” only.

What is the best way to achieve this: displaying the title only without the logo?

Thanks,
Albert
- This topic was modified 5 years, 8 months ago by Albert Tan.
In forum: Virtue Theme

In reply to: slider for posts

Chris

August 25, 2020 at 8:28 pm #255763

Hello,

You can certainly use a latest posts carousel on the page. Is that something that would work for you?

Let me know if you need more details and I will be happy to assist.

Thanks!

In forum: Kadence Theme

Topic: PHP Upgrade causing error?

Kathleen

August 25, 2020 at 7:00 pm #255759

I bought my theme back in 2014 but have kept up with the updates.

Today when asking my host to upgrade my PHP they said my theme was causing this error:

However, when updating to that version, this error is logged and it breaks the site:

[25-Aug-2020 12:36:12 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_tax_price_display_mode() on null in /home/artproje/public_html/wp-content/themes/virtue_premium/templates/header-topbar.php:70
Stack trace:
#0 /home/artproje/public_html/wp-includes/template.php(732): require()
#1 /home/artproje/public_html/wp-includes/template.php(676): load_template(‘/home/artproje/…’, false, Array)
#2 /home/artproje/public_html/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#3 /home/artproje/public_html/wp-content/themes/virtue_premium/templates/header.php(20): get_template_part(‘templates/heade…’, ‘topbar’)
#4 /home/artproje/public_html/wp-includes/template.php(732): require(‘/home/artproje/…’)
#5 /home/artproje/public_html/wp-includes/template.php(676): load_template(‘/home/artproje/…’, false, Array)
#6 /home/artproje/public_html/wp-includes/general-template.php(204): locate_template(Array, true, false, Array)
#7 /home/artproje/public_html/wp-content/themes/virtue_premium/lib/template-hooks/page.php( in /home/artproje/public_html/wp-content/themes/virtue_premium/templates/header-topbar.php on line 70

You might need to reach out to the theme’s developer with this error before proceeding with the PHP upgrade.

Can you please advise? Thanks!

In forum: Ascend Theme

In reply to: Sticky Header Transparency Issues

chad

August 25, 2020 at 2:38 pm #255736

Hi Chris,

The site itself has Transparent Header options turned on in theme options and none of the pages show a transparent header.

This page https://tatum.wordpresspreview.net/about-us/ does have transparent working but only because I went to the page and changed it’s setting from “default” to “true”.

The Site is on a staging/dev environment and I currently have all plugin disabled and running a child theme.

I will send a follow up login message.

In forum: Kadence Theme

Topic: Theme messed up home page exit to dashboard?
James Maddox

August 25, 2020 at 1:42 pm #255722

I have installed Kadence and Pro installed with Kadence WooCommerce Elementor and Kadence WooCommerce Elementor Pro
Was working on a product in Elelmentor Pro and went back to the home page and saw it looks all messed up now
Refreshed it and went back to normal, could this be because of Elelementor 3 I noticed they sent out an update and now to 3.0.1 just now
Also wanted to add when i am on my site and exit to Dashboard i also get lots of messed up things as well, posting the 2nd image for this
Also i just noticed when i try to exit to dashboard it has wp-admin/#wp-toolbar at the end of my domain
- This topic was modified 5 years, 8 months ago by James Maddox.
- This topic was modified 5 years, 8 months ago by James Maddox.
- This topic was modified 5 years, 8 months ago by James Maddox.
In forum: Virtue Theme

Topic: slider for posts

Carrie

August 25, 2020 at 12:46 pm #255721

Hi
Is it possible using Virtue, or any of your other themes, to have a News slider? I want something like the ‘LATEST NEWS’ section on this page:
*Login to see link

thank you, Carrie

In forum: Virtue Theme

In reply to: Subcategories on Shop page

Keith

August 25, 2020 at 12:32 pm #255717

Thanks. I figured it out now… I had all my products assigned to subcategories, and not one product assigned to the actual parent category over all the subcategories. So, on my Shop page which I have set to display Categories, none of the subcategories nor that parent category were showing. I made one of my products assigned to both the parent and subcategory, and now they all show.

In forum: Kadence Blocks

In reply to: Best slider settings for desktop and mobile

Chris

August 25, 2020 at 11:16 am #255705

Hello,

May I have you provide us a link and login details to your page to look further into this for you?

Thanks!

Chris

In forum: Virtue Theme

In reply to: Issue with the navigation menu on mobile dev.

contact114

August 25, 2020 at 10:49 am #255697

This reply has been marked as private.

In forum: Membership Forums

In reply to: Mobile menu and modal question
BG Anders

August 25, 2020 at 9:37 am #255684

Hi Hannah,

1. I was sure I had that commented that out, LOL I need glasses

2. Modals won’t be content heavy, mainly links.
I was a bit worried about the pile of scripts that gather on that page and thought you or Ben have some advice.

Thank you for your time
- This reply was modified 5 years, 8 months ago by BG Anders.
In forum: Membership Forums

In reply to: Mobile menu and modal question
Hannah

August 25, 2020 at 8:57 am #255678

Hi BG,

1. I’m seeing this in your css:
```
button.mobile-navigation-toggle .kt-mnt span {
    background: #fff;
}
```
That is overriding your menu color and causing it to blend in with the background. Are you adding that?

2. There isn’t a set number… it depends on what is in them and what other content you’re adding to the page. You shouldn’t have issues using a lot.

Hope that’s helpful!

Hannah
In forum: Ascend Theme

In reply to: Sticky Header Transparency Issues

Chris

August 25, 2020 at 8:49 am #255673

Hello,

Do you have a link to a page that this isn’t working on as intended? Also, do you have a staging environment in which you can disable WP Bakery Page builder on to test if the transparent sticky header works without that plugin enabled?

Thanks!

Chris

In forum: Virtue Theme

Topic: Subcategories on Shop page

Keith

August 25, 2020 at 8:42 am #255671

Hi,

I’m sorry to ask this simple question, but I seem to have misplaced where to find this. Where are the Shop page settings? I want to display subcategories on the Shop page along with the primary categories, and I cannot find where to do this.

Thanks in advance
Keith

In forum: Membership Forums

Topic: Page loading issue when activating Kadence WooCommerce Extras

Simida

August 25, 2020 at 7:05 am #255658

After I installed Kadence WooCommerce Extras on my site *Login to see link all the products page it takes a very long time to load. By disabling Woo Extras the problem is no longer present. Anyone experiencing this?

Thanks a million!

In forum: Kadence Theme

Topic: Title in Toolset content template

Basil Groman

August 25, 2020 at 5:39 am #255654

I know that in a given page/post I can toggle the View-template Title on/off/default and that works fine. But when I try to disable the View-template Title in a content template in Toolset for a CPT, it doesn’t affect the title when displaying those post types.

I’ve been able to work around it with a display:none, but I think it would be better if the Kadence toggle for the title worked for this case. I’m just getting familiar with Kadence, so it wouldn’t surprise me if I’m missing something. 😀 Is there another way to do it?

Thanks

In forum: Membership Forums

Topic: Mobile menu and modal question

BG Anders

August 25, 2020 at 4:31 am #255653

Hi Ben & Team,

I launched this site today: *Login to see link and I just noticed the Legal and Privacy pages have no mobile menu. Both on default template.

Second question is about this page: *Login to see link
By now it’s loading fast without any caching. Congrats on that!
But… How many modals on a page are too much?

Thank you for your time,
BG
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