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In forum: Virtue Theme

In reply to: After update some images not showing on desktop version

Serban

January 29, 2020 at 8:18 am #243999

even on the homepage…on chrome it appears normal, but on firefox the icons(images) are not displaying.

can’t understand

In forum: Ascend Theme

In reply to: ASCEND: Kadence Slider Pro Image Size Not Consistent/ Settings

Hannah

January 29, 2020 at 8:13 am #243998

You need to add your shortcode into your theme options, not your static homepage. After selecting the Shortcode Entry in Theme Options > Home Page Header you’ll see a tab where you can add the shortcode. Try that and let me know how it works.

As for the about page, can you link to that? Or send a screenshot? Thanks!

Hannah

In forum: Ascend Theme

In reply to: ASCEND: Kadence Slider Pro Image Size Not Consistent/ Settings

frank.wuttke

January 29, 2020 at 7:45 am #243991

Dear Hannah,

a new question: I’m using in another project also Ascend with Demo “Agency Block”. In the “About” page is the content behind the header. The content startet on the top of the page and the text is behind logo and menu wich are in the header. Any idea?

Thank you 🙂

In forum: Ascend Theme

In reply to: ASCEND: Kadence Slider Pro Image Size Not Consistent/ Settings

frank.wuttke

January 29, 2020 at 2:40 am #243984

This reply has been marked as private.

In forum: Virtue Theme

In reply to: Category Column Layout exclude subcategories

Kevin

January 28, 2020 at 7:44 pm #243976

Here is the Shop page whereI’d like it to be 3 columns

https://www.inkwellcartridges.com.au/shop/

Then once you click on a category you’ll see the page with subcategories and products which we’d like to be 6 columns

In forum: Membership Forums

In reply to: Woocommerce Product Page – Global default font ignored

Paul Collins

January 28, 2020 at 3:13 pm #243967

Hi Ben,

Your Woocommerce Product page plugin does not seem to respect the global default style for Heading and Body don’t I have set. Other ”ordinary” pages do so without issue. What can be done to resolve this and to stop the system fonts being displayed on the product page? E.g. Please can you add the ability to set the Typography in the Elementor editor for each element of the product page?

Thanks in anticipation.

Paul

In forum: Membership Forums

Topic: Woocommerce Product Page – Global default font ignored

Paul Collins

January 28, 2020 at 1:53 pm #243957

Hi,

I am working on my site and have installed a Style Kit plugin (*Login to see link I have a problem on my Kadence created Product Page, no matter what I try, the page uses the standard system font for the machine (Segoe UI – Windows 10 and System-UI – MacOS) ie it ignores the global fonts I have set for Headings and Body Text.

Please can you help me overcome this issue.

See *Login to see link as an example. I currently have a version of the CSS you helped me with the other day in the Product Tag Custom CSS:

#tab-description h2 {
font-size: 16pt; color: #660099; margin-bottom: 3px;
}

Thanks in anticipation.
Paul

In forum: Ascend Theme

Topic: Ascend Pro and Kadenc Slider pro images not showing

gene1

January 28, 2020 at 1:45 pm #243956

Greetings and thanks for your assistance here. On the home page of http://www.GlobalDentalHealthcare.com the kadence slider pro is working perfectly for months, I went to build another slider on *Login to see link – the first time I built it all was OK, I made some updates and can no longer see the images on the loaded page although the images are there in the slider creation interface. The home page slider works AOK, it’s just the new slider that isn’t showing. Anything you can do to assist is greatly appreciated. One last piece, I’m not using Guttenberg and I’m building the pages with Site Origin. Thanks – Gene

In forum: Ascend Theme

In reply to: ASCEND: Kadence Slider Pro Image Size Not Consistent/ Settings

Hannah

January 28, 2020 at 10:49 am #243940

Hi Frank,
Firstly, yes. Kadence is compatible with Polylang:) Is it just the homepage that you’re experiencing this? The header on your homepage pulls from Theme Options > Home Page Header, not from your static homepage settings. So in your homepage header settings in theme options instead of selecting your Kadence Slider, choose the “shortcode entry” then add the shortcode for your default language slider. Next, go to string translations in Polylang and “translate” that shortcode for your other language using the second slider shortcode. Does that make sense?

Hannah

In forum: Virtue Theme

In reply to: White space below footer

Hannah

January 28, 2020 at 10:30 am #243937

Hey Judith,
On some of your pages there is not enough content on the page to push the footer down. See this post: https://www.kadencewp.com/knowledge-base/footer-always-at-bottom/
Hope it’s helpful!

Hannah

In forum: Virtue Theme

In reply to: Category Column Layout exclude subcategories

Hannah

January 28, 2020 at 10:18 am #243933

Hey,
You would need to use category-specific css to adjust this. Or else create a new page for your subcategories using a shortcode. If you want to go the first route post a link and I’ll be happy to help with the css.

Hannah

In forum: Ascend Theme

In reply to: New testimonials created in Gutenberg causing styling issues

Hannah

January 28, 2020 at 9:54 am #243930

Gotcha. I’m seeing an empty p tag in your slider above your title. You should be able to remove that from your kadence slider settings.
As for the extra button, it looks like that’s being added into your page builder row. Do you see that there?

Hannah

In forum: Virtue Theme

Topic: White space below footer

Judith

January 28, 2020 at 9:05 am #243927

Hi there,

I’ve got a problem with some pages of my website: *Login to see link
On some pages there is a white space below the footer, for example:

– *Login to see link
– *Login to see link
– *Login to see link
– *Login to see link
– *Login to see link
– *Login to see link
– *Login to see link

On other pages it’s just normal, like this one:
*Login to see link

How can I get rid of the white space below?

Thanks in advance for your reply!

In forum: Ascend Theme

Topic: Read more not working on home page

KRYSTAL KNAPP

January 28, 2020 at 7:28 am #243923

I have Ascend Premium installed and built my homepage using KAdence blocks. For some reason I can’t figure out, when you clock on the read more for a story on the home page, instead of bringing the reader to the story, it brings them to the top of the home page. Maybe I’m missing something obvious but I just can’t figure out why it is doing this. The site is *Login to see link . Thanks

In forum: Ascend Theme

In reply to: Mosaic style image gallery on Portfolio project page?

Del

January 28, 2020 at 5:16 am #243922

This reply has been marked as private.

In forum: Ascend Theme

In reply to: ASCEND: Kadence Slider Pro Image Size Not Consistent/ Settings

frank.wuttke

January 28, 2020 at 2:24 am #243919

This reply has been marked as private.

In forum: Virtue Theme

In reply to: Virtue Split Content on Site Origin Builder

HeeJae

January 28, 2020 at 12:17 am #243915

Hey Hannah,
Sorry I wasn’t clear, I meant the link inside the Virtue split content widget, not the page link of my site.
I put this affiliate link on Virtue split content widget but it is changed after publishing like this
made a gif

Thanks
HeeJae

In forum: Virtue Theme

Topic: Transparent Header in Virtue Premium

Mario

January 27, 2020 at 10:14 pm #243914

Hello, i’m working on a site, to pass it to WP, mhinternacional.com but header is transparent and when sticky becomes black.

i’ve found in support forums that Ben Ritner provided a CSS hack for that, that worked for me:

.home.stickyheader #kad-banner {
position: absolute;
width: 100%;
background: transparent;
transition:background .3s ease;
}
.home.stickyheader .is-sticky #kad-banner { background: rgba(255,255,255,0.8);}

.home #kad-banner-sticky-wrapper {
height: 0 !important;
}

But when using it, if i scroll page down, and then up all header just crash and moves up… it don’t takes it original position.

mhinternacional.com/prueba

how can i fix it? Thank you for your help.

In forum: Virtue Theme

Topic: Category Column Layout exclude subcategories

Kevin

January 27, 2020 at 9:23 pm #243913

How can we have the Shop category layout not interfere with the subcategory layout?

For example I want the category layout on the Shop page to be 3 columns,
but still keep the shop product listing with the subcategories at 5 or 6 columns (see pictures)

In forum: Ascend Theme

Topic: Row Width

Ellen Green

January 27, 2020 at 7:16 pm #243910

Hello,

Is there a way to make the banner (in a row) on each page of my website the same width as the top bar and footer?

Thank you

*Login to see link
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