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  • In forum: Pinnacle Theme

    Topic: Delete Menu Icon for Mobile

    Ben
    November 10, 2015 at 12:07 am #66305

    I am hoping you can help me. On my site the icon (hamburger) still comes up when reduce to device size view. I disabled all areas and removed menu’s

    theworktrip.com

    Thanks

    In forum: Virtue Theme

    Topic: Change when site goes to mobile-menu mode…

    Nikolas
    November 9, 2015 at 11:44 pm #66303

    Hi,

    I’d like to change when the site goes over to the mobile menu.

    Thanks,
    Nik

    In forum: Virtue Theme

    In reply to: membership register

    Ben Ritner
    November 9, 2015 at 11:23 pm #66299

    That is the woocommerce my-account page on the demo site for the free theme. Are you wanting to make one on your site? Do you have woocommerce installed?

    Ben

    In forum: Virtue Theme

    In reply to: Homepage Layout Manager; All Enabled Seclections not showing when viewed in site

    Ben Ritner
    November 9, 2015 at 9:55 pm #66293

    Hey,
    1. If the icon menu has nothing set then there would be nothing to show? In your theme options > home layout if you scroll down the page do you have items for the icon menu? This goes for everything, Do you have products that have a sale price defined? Have you created portfolio posts for the carousel to show?

    2. Are you using a caching plugin and if so are you clearing it after each change in the settings?

    3. Working with a database would be the same as if you were using any php site. There may be a plugin that does what your wanting otherwise you would just use normal wordpress mysql calls if you want to work in the same database as wordpress or you would call the database using php calls, this would not be theme specific.

    Ben

    In forum: Virtue Theme

    In reply to: WooCommerce Template Outdated?

    Ben Ritner
    November 9, 2015 at 9:51 pm #66292

    Hey Tom,
    Templates do not update every version. They are marked with a version in the update they are last changed. The price template has not been changed since version 1.6.5 of woocommerce.

    The change that was made in version 2.4.9 is very small and has nothing to do with the output of your site it will not effect anything in terms of how the site works it’s just woocommerce doing a little code structuring but thats all.

    Ben

    In forum: Virtue Theme

    Topic: membership register

    Kim
    November 9, 2015 at 9:44 pm #66291


    Look at the page.

    I’m being designated the site after premium payment.
    But not find the membership registration page.
    What should I do?

    In forum: Virtue Theme

    Topic: Portfolio Hover Effect

    Kurt
    November 9, 2015 at 9:36 pm #66290

    Hey guys,

    I would like to add the hover effect used on the portfolio grid on other images. Is that possible? So I’d like to have text appear on top of an image similar to what happens when you hover over a portfolio item. Using the link below, you’ll see the portfolio grid (which I plan to delete) and then an image on top that I would like to apply the hover effect to.

    website:
    Username: demo
    Password: demo

    Thanks!!

    In forum: Virtue Theme

    In reply to: Can't remove "Sale!" tag from pictures.

    Hannah
    November 9, 2015 at 7:19 pm #66282

    Hey,
    Can you post a link to where this is in your site?
    Thanks!

    Hannah

    In forum: Virtue Theme

    In reply to: WooCommerce Template Outdated?

    Ben Ritner
    November 9, 2015 at 6:44 pm #66279

    Hey,
    Yes they just updated today. It’ nothing that will effect your site and there will be an update out soon that has this one file updated.

    Ben

    In forum: Virtue Theme

    Topic: Homepage Layout Manager; All Enabled Seclections not showing when viewed in site

    Osatohanmwen
    November 9, 2015 at 5:25 pm #66274

    Hi,
    I purchased the Virtue Premium Theme for my website Ubiquity Interface Inc. In Working with the Theme Option – Homepage Layout Manager – Disabled and Enabled selection, I Enabled:
    Icon Menu
    Featured Products
    On Sale Products
    Best Selling Products
    Portfolio Carousel
    Lastest Blog Post
    I saved the enabled selection. But when I refreshed viewed the website, I only see Featured Products and Latested Bolg Posts. Why don’t the other select show. What do I need to do to include these enabled selections between the menu and the foot header of my website?
    Additionally, How would I be able to integrate a AWS or MySQL database into my website? Are there plugins for integrating database in the Virtue Premium Theme?

    In forum: Virtue Theme

    Topic: Facebook Pixel

    Vera
    November 9, 2015 at 2:57 pm #66264

    My customer wants me to install a Facebook Pixes on his website.
    I looked at the insructions from here:
    and then I tried to find the so called <head> and </head> in the editor.
    I couldn’t find it.
    Is this something I could paste under Theme Options, somewhere?
    If so, where?

    In forum: Pinnacle Theme

    In reply to: TinyMCE buttons not showing

    Ben Ritner
    November 9, 2015 at 2:49 pm #66262

    Hey,
    You should do what they say send them access so they can see the the wordpress file is being forbidden by the server. Just send them access to the site and tell them to inspect the page when they try to edit.

    Ben

    In forum: Virtue Theme

    In reply to: Revolution Slider titles not looping

    Ben Ritner
    November 9, 2015 at 2:07 pm #66249

    Hey Andrea, This is a little tricky as you need to set the background video as a static layer then add css to force it to stay behind your content.
    Then each section of layers needs to be it’s own slide. Check the “bens video example” on your site to see what I mean. You may need to adjust the timing with those slides.

    Ben

    In forum: Pinnacle Theme

    In reply to: TinyMCE buttons not showing

    Erika
    November 9, 2015 at 1:56 pm #66248

    Ok, thank you, I spoke with the host, they say they have fixed the permissions. Still not seeing any TinyMCE functions in my edit page – visual tab settings. What are your thoughts? Thank you.

    From the host:
    “I fixed the permissions for the files on your account. If you’re still having these issues, please include explicit instructions for reproducing them including the URL you’re visiting when you see the error, any username/password needed to access that section of the site, and data to be entered into any forms, if applicable. Please let us know if you have any further questions; we are more than happy to help.”

    In forum: Virtue Theme

    In reply to: Revolution slider not showing

    Ben Ritner
    November 9, 2015 at 1:22 pm #66244

    Hey,
    This sounds like your setting up a multilingual site? Hard to know can you post a link? Where are you seeing this message?

    When you went to the rev slider area and created a new slider do you see the shortcode you can use to show it?

    Ben

    In forum: Pinnacle Theme

    Topic: Many Pinnacle theme files have changed permissions in 1.5.1

    Mariella
    November 9, 2015 at 12:37 pm #66237

    I’ve combed through ALL the files on my site and found that they all conform to the WordPress standard permissions except the Pinnacle Theme files.

    The WordPress standard is 0755 for directories and 0644 for files.

    But throughout your theme files there are a LOT of different permission settings — some too high, some too low. Many are even set to 0777 which could be a security risk. The Theme Options css was set too low, so that’s what broke the Theme Options panel for me, and started me looking at these permissions. I assumed I must’ve done something to change them, but I now think they have been changed on your end.

    I have an earlier version of your theme, 1.4.8, on a test site, and all the files conform to the standard permissions. But version 1.5.1 has all different permissions.

    Am I missing something, or do you need to issue an update with correct permissions?

    Is there any reason I should not re-set all the permissions to match the WordPress standard of 0755 for directories and 0644 for files? Is there anything in Pinnacle theme files that should NOT be set this way?

    Thanks!
    Mariella

    PS: I’m starting a new topic because this seems to be a different issue than the other one that led me to find this.

    In forum: Virtue Theme

    In reply to: Infinitive scroll productpage scrolls 'to far'

    Ben Ritner
    November 9, 2015 at 11:33 am #66229

    Hey,
    Just tried to look at your site. The site isn’t loading properly. there is an error with your jquery not being loaded at the top. Are you using a plugin that moves where jQuery is loaded or messes with your scripts at all?

    Ben

    In forum: Virtue Theme

    In reply to: Adding a gradient behind a two-column layout

    Ben Ritner
    November 9, 2015 at 11:28 am #66227

    Hey,

    1. In the site you linked to I don’t see any “solid documentation capabilities” headline?

    2. Pagebuilder has a really easy way to nest pagebuilder layouts is there a reason your using beaver?

    3. On mobile are you wanting the two columns to drop one below the other or are you wanting them to stay next to each other?

    Ben

    In forum: Virtue Theme

    In reply to: How to have two columns of products on mobile

    Ben Ritner
    November 9, 2015 at 11:18 am #66221

    Hey,

    You css is broken because of several things you have in your custom css box.. first you have this define('WP_DEBUG', true);

    that goes in the wp-config file, you can’t add php into a css output.

    You have css here that is not closed out:

    @media     (min-width:990px) {
    .kt-call-sitewide-to-action {
    width: 970px;
    margin-left: -15px;
    }

    Your missing the closing bracket, it’s on two different media queries you have the bracket missing one is commented out though.

    Also make sure you change width back to 50% since right now you seem to have it at 50px.

    Since you have a lot of css I suggest using a child theme, will make it easier for you to see errors.

    Ben

    In forum: Virtue Theme

    In reply to: Kadence Slider Secondary Button Background not working

    jrnewell
    November 9, 2015 at 10:41 am #66213

    Hi Ben,

    I tried adding the above code into my Advanced Settings, but the secondary button still doesn’t display the background color. The site is http://testenv.sbcchosting.com/isa (the password for the site is “cyndi123” for temporary access). Did I accidentally miss something?

    Thank you in advance for your help!

    Kindest regards,

    Jennifer

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