The site & menu works well when I use my laptop, but not when I use my IPhone. Did you looked at the site with a mobile Phone or IPad?
Servaas
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Hmm, I’m not seeing any errors on your site. Did you try deactivating your plugins?
Hannah
Hey Hannah, the link to the site is http://www.MijnTeamKrat.nl
For the same product I also have an English website, and there the dropdown menu works well…?? I don get it…grrrrr.
Thanks/Regards, Servaas
Hey,
Can you post a link to your site? Try deactivating plugins one by one to test if one is interfering. Did you deactivate the virtue/pinnacle toolkit plugin? That is not needed with Virtue premium.
Hannah
Hí, I just updated from Virtue to Virtue Premium, but I see that the dropdown menu from my website on a mobile Phone doesn’t work anymore. When touching the menu with your finger (on an IPad or IPhone) you see the menu dropdown for a split second, but than it closes again..??? I cannot make a selection…
Any idea what to do?
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Hey,
I just downloaded the newest version and installed it on a completely fresh and new WP site. Even though the site and everything is in the correct language, the theme is still in ENglish in front- and backend. This has never happened on any other site upon theme installation…
Hey Kathryn,
I’m not seeing any extra space? You can change your header height from Theme Options > Site Header. Does that work for you?
Hannah
Hey Eva,
Have you tried clearing your cache? Can you post a link to your site?
Hannah
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Hi,
We have a site under construction and works great on most devices but for some reason the site is not responsive when using the Ipad mini.
In portrait view everything is fine but once you turn the screen to landscape view only 3/4 of the site can be seen (swiping around is required to view the rest of the page).
I will send admin details in a private reply in case you need them.
Thank you again for the amazing support,
Anthony
After I had the latest theme update, my Revolution Slider overlaps my secondary menu so that the font is slightly cropped at the bottom. Plus, there is a transparent gap between the nav bar and the drop down menus. Website is *Login to see link . I’ve tried messing with some settings, but I can’t seem to fix it.
Thanks.
–Lance
Hello,
All of my pages have a space at the top of the page between the header and the very top. I have the topbar deactivated. After looking at the inspector, it appears to be an attribute of the html tag with a top-margin of 32px. It also appears as though the original code has “!important” listed with the attribute. Is there a way I can bypass this or any code I can use to get rid of the space?
My site URL is http://www.kathrynlevesque.com/wp
Thank you.
Hello Hannah,
in your Video you select the “Fullwidth” Template for creating a site. I dont have this option to choose in the menu of my Pinnacle Premium Theme. Are there additional settings necessary for using full width pages?
Kind regards
Karl
Hi!
I´ve installed pinnacle premium, + demo content+ kandace style 03.
When I make changes in customize i can see them, but when i go to see the site it goes back to where it was. Again when I change things in theme options I can´t even see the changes even though when i look either on customize or theme options the changes i set are still there!
Don´t undertand. Need help please.
Thanks for your time.
I looked for a little bit, nothing is standing out. I can narrow it down enough to know that the issue is in your css.
So I added a override fix in your footer using a javascript function.
That will get it working on your site.
Ben
Hey Eric, can you post a link to your site? You can also try using a plugin like this: https://wordpress.org/plugins/page-scroll-to-id/
Hannah
Re: Portfolio Summary
How can I change the font color of Title text on the mouseover panel, without affecting other font colors on the site?
Hey Tim,
That is set up from Theme Options > Home Layout. Is that where you’re working from? Can you post a link to your site?
Hannah