Search Results for 'site'

[Hannah]

Hannah

#213225

Sorry, not sure why I thought you were referring to bottom padding. So the only way I know to do this is to remove the padding from the whole page, then you can re-add some padding into your text areas. So try out this css:

@media (min-width: 992px) {
.the-book .page div#ktmain {
    padding: 0;
}
.the-book .panel-grid-cell .widget-title, .the-book .siteorigin-widget-tinymce.textwidget {
    margin-top: 0;
    padding: 0 20px;
}
}

Let me know how that works for you!

Hannah

[Michael]

Michael

#213211

Hi Hannah,

I had momentarily switched off “shrink header” option as I wasn’t sure how long it would be to resolve this.
I’m not sure if you were testing using my site… if so, then I have just re-enabled it.
The issue occurs with some scrolling up and down a few times to trigger it.

Theme version is…

Pinnacle PremiumVersion: 2.3.5

[Angelo Lazzari]

Angelo Lazzari

#213205

Hi, as happends in the CAR RENTAL BRANDS menu of this site *Login to see link how can we have the icons into the menu? is there a “certified” way you kadence team advise?

thank you very much
Angelo

[Angelo Lazzari]

Angelo Lazzari

#213205

Hi, as happends in the CAR RENTAL BRANDS menu of this site *Login to see link how can we have the icons into the menu? is there a “certified” way you kadence team advise?

thank you very much
Angelo

[Darren]

Darren

#213204

Hello,

Every time I try to update to virtue 4.9.0, the website goes down and I get the following error;

Fatal error: require_once(): Failed opening required ‘/home/XXXXXXXXX/public_html/wp-content/themes/virtue_premium/lib/build_slider.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/XXXXXXXXX/public_html/wp-content/themes/virtue_premium/functions.php on line 44

Can you help?

[Darren]

Darren

#213204

Hello,

Every time I try to update to virtue 4.9.0, the website goes down and I get the following error;

Fatal error: require_once(): Failed opening required ‘/home/XXXXXXXXX/public_html/wp-content/themes/virtue_premium/lib/build_slider.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/XXXXXXXXX/public_html/wp-content/themes/virtue_premium/functions.php on line 44

Can you help?

[Osatohanmwen]

Osatohanmwen

#213195

After importing the style 3 domo content to my site with Kadence Importer, when I tried to edit the content and images on my page, I did not see the source code, to edit to enable me to replace the demo content and images with my own content and images

[Osatohanmwen]

Osatohanmwen

#213195

After importing the style 3 domo content to my site with Kadence Importer, when I tried to edit the content and images on my page, I did not see the source code, to edit to enable me to replace the demo content and images with my own content and images

[Julian]

Julian

#213192

Hi

I recently updated to Ascend Premium which is great! I’m updating our site – *Login to see link – to take advantage of some of the premium features and I have a problem with the Ascend Post Grid and Recent Posts widgets.

When I add them to a sidebar on a draft test page on the live site, the preview results in a server timeout. No other widgets do this, nor does the built-in WordPress Recent Posts widget (which outputs links to the latest posts, without thumbnails of the featured images). The blog_posts shortcode works fine on the test page. The site is running WordPress 5.0.3, with the classic editor as I’ve not yet moved to Gutenberg. Ascend theme is the latest, 1.7.0.

I have tried purging caches and re-saving permalinks but it makes no difference. However, the widgets work on my staging site, which is running on WordPress 5.0.2 so I suspect a possible conflict with these widgets which use blog post featured images and the latest 5.0.3 version of WordPress.

Any help to diagnose and resolve the issue would be appreciated!

Thanks for a superb theme.

Julian

[Julian]

Julian

#213192

Hi

I recently updated to Ascend Premium which is great! I’m updating our site – *Login to see link – to take advantage of some of the premium features and I have a problem with the Ascend Post Grid and Recent Posts widgets.

When I add them to a sidebar on a draft test page on the live site, the preview results in a server timeout. No other widgets do this, nor does the built-in WordPress Recent Posts widget (which outputs links to the latest posts, without thumbnails of the featured images). The blog_posts shortcode works fine on the test page. The site is running WordPress 5.0.3, with the classic editor as I’ve not yet moved to Gutenberg. Ascend theme is the latest, 1.7.0.

I have tried purging caches and re-saving permalinks but it makes no difference. However, the widgets work on my staging site, which is running on WordPress 5.0.2 so I suspect a possible conflict with these widgets which use blog post featured images and the latest 5.0.3 version of WordPress.

Any help to diagnose and resolve the issue would be appreciated!

Thanks for a superb theme.

Julian

[Octavio]

Octavio

#213191

Hi,

Since the last few days some sections of the homepage of my website (*Login to see link are not being displayed in some browsers (Safari, Chrome,…) regardless of the operating system (iOS, Windows, Android, macOS). See these images:
*Login to see link and *Login to see link
*Login to see link and *Login to see link

Please help me to fix this issue.
Thanks.

[Octavio]

Octavio

#213191

Hi,

Since the last few days some sections of the homepage of my website (*Login to see link are not being displayed in some browsers (Safari, Chrome,…) regardless of the operating system (iOS, Windows, Android, macOS). See these images:
*Login to see link and *Login to see link
*Login to see link and *Login to see link

Please help me to fix this issue.
Thanks.

[info132]

info132

#213177

This reply has been marked as private.

[info132]

info132

#213175

Hi Ben,

i filter the shop page to hide a whole category because it’s displayed separatelly on the site:

// Hide Category from Shop page
add_filter( 'get_terms', 'get_subcategory_terms', 10, 3 );
function get_subcategory_terms( $terms, $taxonomies, $args ) {
$new_terms = array();
// if a product category and on the shop page
// to hide from shop page, replace is_page('YOUR_PAGE_SLUG') with is_shop()
if ( in_array( 'product_cat', $taxonomies ) && ! is_admin() && is_shop ) {
foreach ( $terms as $key => $term ) {
if ( ! in_array( $term->slug, array( 'praktische-kurse, practical-courses' ) ) ) {
$new_terms[] = $term;
}
}
$terms = $new_terms;
}
return $terms;

}

/** * Exclude products from a particular category on the shop page

*/

function custom_pre_get_posts_query( $q ) {
if ( ! is_admin() && is_shop()){
$tax_query = (array) $q->get( 'tax_query' );
$tax_query[] = array(
'taxonomy' => 'product_cat',
'field' => 'slug',
'terms' => array( 'praktische-kurse, practical-courses' ), // Don't display products in this category on the shop page.
'operator' => 'NOT IN'
);
$q->set( 'tax_query', $tax_query );
}
}
add_action( 'woocommerce_product_query', 'custom_pre_get_posts_query' );

​

Works perfect in first language.
After installing WPML and translating Taxonomies i added the english slug of the same category to the code, but with no effect.
Can you please tell me what i’m missing?

Thank you

[info132]

info132

#213175

Hi Ben,

i filter the shop page to hide a whole category because it’s displayed separatelly on the site:

// Hide Category from Shop page
add_filter( 'get_terms', 'get_subcategory_terms', 10, 3 );
function get_subcategory_terms( $terms, $taxonomies, $args ) {
$new_terms = array();
// if a product category and on the shop page
// to hide from shop page, replace is_page('YOUR_PAGE_SLUG') with is_shop()
if ( in_array( 'product_cat', $taxonomies ) && ! is_admin() && is_shop ) {
foreach ( $terms as $key => $term ) {
if ( ! in_array( $term->slug, array( 'praktische-kurse, practical-courses' ) ) ) {
$new_terms[] = $term;
}
}
$terms = $new_terms;
}
return $terms;

}

/** * Exclude products from a particular category on the shop page

*/

function custom_pre_get_posts_query( $q ) {
if ( ! is_admin() && is_shop()){
$tax_query = (array) $q->get( 'tax_query' );
$tax_query[] = array(
'taxonomy' => 'product_cat',
'field' => 'slug',
'terms' => array( 'praktische-kurse, practical-courses' ), // Don't display products in this category on the shop page.
'operator' => 'NOT IN'
);
$q->set( 'tax_query', $tax_query );
}
}
add_action( 'woocommerce_product_query', 'custom_pre_get_posts_query' );

​

Works perfect in first language.
After installing WPML and translating Taxonomies i added the english slug of the same category to the code, but with no effect.
Can you please tell me what i’m missing?

Thank you

[rogercen3]

rogercen3

#213156

This reply has been marked as private.

[JR]

JR

#213154

I think this is an issue related to a specific plugin that creates its own pages and is integrated with Elementor – I can change the elementor landing page settings on a regular WP page to No Header – but when using Elementor within this plugin to create specific plugin pages the No Header setting is not available.

Maybe there is a way to create a custom code to eliminate Header (at least + possibly Footer) on specific URLs of the site?

I found this code online –

and put right into the Page WordPress Editor and it worked, but the footer is still there, and Im not sure I can even use this code right in the Page, will it cause issues?

[JR]

JR

#213147

I am trying to create a clean landing page using my own HTML in the editor and I am using Elementor, but when I view it live, I am getting the site elements like header and footer, and menus showing at the top, it’s all broken up, while my actual HTML page is showing fine below all that, so I want to get rid of all of Virtue stuff and just have a clean landing page.

I did set NO sidebar in the page edit fields, and I selected Template for Page Builders

FYI – I have Kadence Elementor and Regular Elementor installed since when I installed KAdence version, I got a message that I needed to install Elementor as well (but even with just one or the other the result is the same)

[JR]

JR

#213147

I am trying to create a clean landing page using my own HTML in the editor and I am using Elementor, but when I view it live, I am getting the site elements like header and footer, and menus showing at the top, it’s all broken up, while my actual HTML page is showing fine below all that, so I want to get rid of all of Virtue stuff and just have a clean landing page.

I did set NO sidebar in the page edit fields, and I selected Template for Page Builders

FYI – I have Kadence Elementor and Regular Elementor installed since when I installed KAdence version, I got a message that I needed to install Elementor as well (but even with just one or the other the result is the same)

[Hannah]

Hannah

#213137

Hey,
What kind of style are you wanting? We have demos that can be imported, but this is not recommended after your site has already been built as it will replace all your existing content. We also have theme skins. That will only override your current color and font settings. You can select these from Theme Options > Basic Styling.

Hannah

[ponponikids]

ponponikids

#213128

Hi! suddenly since a few days ago my order numbers started jumping and lost sequence,(not like losing one number but big jumps) it is still increasing in number but very erratically assigned.
if before it was 6112 6113 6114 6115…..now is 7843 7921 8567 8893 9568 10536 11523
unless someone is making changes every second in my page why would the numbers make those big jumps?

is anyone experiencing something like this? might this be related with last wordpress update or with child theme? any ideas how to fix this?

link to my site http://www.ponponi.co.il

thanks!

[ponponikids]

ponponikids

#213128

Hi! suddenly since a few days ago my order numbers started jumping and lost sequence,(not like losing one number but big jumps) it is still increasing in number but very erratically assigned.
if before it was 6112 6113 6114 6115…..now is 7843 7921 8567 8893 9568 10536 11523
unless someone is making changes every second in my page why would the numbers make those big jumps?

is anyone experiencing something like this? might this be related with last wordpress update or with child theme? any ideas how to fix this?

link to my site http://www.ponponi.co.il

thanks!

[Jerry]

Jerry

#213122

Happening on all website pages.

[Jerry]

Jerry

#213121

Am hiding page title but am using H1 title in Site Origin. Used to show up perfectly. Somehow sticky turned off, turned back on the still have problem.

Bring up *Login to see link then note page title, then page down then back up and you will see only part of the page title. This used to work just fine. Added no custome CSS at all.

Thanks alot.

Jerry

[Jerry]

Jerry

#213121

Am hiding page title but am using H1 title in Site Origin. Used to show up perfectly. Somehow sticky turned off, turned back on the still have problem.

Bring up *Login to see link then note page title, then page down then back up and you will see only part of the page title. This used to work just fine. Added no custome CSS at all.

Thanks alot.

Jerry

[rogercen3]

rogercen3

#213119

Hi all, I have a problem with the view in a Virtue pro theme. Under 990px the product icon image are too low, in a bad position and ll the page is not corrected viewd.
If you need I can give a link of the web site…. Please help me.

[rogercen3]

rogercen3

#213119

Hi all, I have a problem with the view in a Virtue pro theme. Under 990px the product icon image are too low, in a bad position and ll the page is not corrected viewd.
If you need I can give a link of the web site…. Please help me.

[Andrew]

Andrew

#213113

Hello Kadence team,

I hope you may be able to help? I’m unable to save any blog posts – whether in draft mode or published. The theme and plugins are up to date but whenever I click ‘Save Draft’ it goes into saving mode indefinately. I have also tried duplicating an existing post to work on, as well as creating a new post – both resulting in the same issue.

The site in question is *Login to see link I’d be very grateful of any help with this.

As ever, thank you!

Andrew.

[Andrew]

Andrew

#213113

Hello Kadence team,

I hope you may be able to help? I’m unable to save any blog posts – whether in draft mode or published. The theme and plugins are up to date but whenever I click ‘Save Draft’ it goes into saving mode indefinately. I have also tried duplicating an existing post to work on, as well as creating a new post – both resulting in the same issue.

The site in question is *Login to see link I’d be very grateful of any help with this.

As ever, thank you!

Andrew.

[leila.kubegusa]

leila.kubegusa

#213106

Hi team

In this forum post, you helped me get rid of the white between the margins of a site origin widget and the pink background of the site. This was on the home page.

How do I get the same effect on other pages? Like here ? (scroll down to the pink block that says ‘what others say about the book’)

Thanks!
Leila

[leila.kubegusa]

leila.kubegusa

#213106

Hi team

In this forum post, you helped me get rid of the white between the margins of a site origin widget and the pink background of the site. This was on the home page.

How do I get the same effect on other pages? Like here ? (scroll down to the pink block that says ‘what others say about the book’)

Thanks!
Leila

[adventuretravelcoach]

adventuretravelcoach

#213104

Hey Ben,

I suspect my site was hacked but not sure.

A guy from Fiverr was helping me to monetize my site yesterday and he finished last night. When I went in to check I’ve noticed 3 posts regarding travel tips which weren’t posted by me, and another one in the draft box? Sadly my subscribers received notifications of these posts. I removed it to trash. I have Wordfence plugin installed. It happened while he was working on my site obviously. I’ve changed my passwords. How does a person know who you can trust!

1) Are the Posts now completely removed as I’ve read a page I not completely removed by lying in Trash and is bad for SEO?

2) I’ve contacted Bluehost and their security support said ok I’ve been hacked but he didn’t check? He then said that they can remove malware and I need to sign up for a 12-month plan of $70 per month. When I said it is way over my budget he suggested a 30$ per month and later a 25$ pm plan but say it is not as secure? This morning I installed the Sucuri plugin as you suggest on support. Their pro-plan is 299$ per annum. Which one is best and would you say it is a requirement?

3) I did the scan but is still not 100% sure if my site was hacked? How can I be sure?

4) Can you please check as everything now looks suspicious to me?

5) I’ve read you said a person must only use trustworthy plugins. I have so many plugins and trust they are all trust-worthy. Some are maybe not even necessary but as I am still learning all these technical stuff, I am very confused about what is really necessary and what not, any recommendations if you cannot check my plugins.

6). I have WP Back-up and Updraft installed. The past week I receive errors every day on the Updraft back up (not successful)? How can I check as I don’t see any backups made by WP Back-up?

Would really appreciate your assistance.
Thanks in advance

[adventuretravelcoach]

adventuretravelcoach

#213104

Hey Ben,

I suspect my site was hacked but not sure.

A guy from Fiverr was helping me to monetize my site yesterday and he finished last night. When I went in to check I’ve noticed 3 posts regarding travel tips which weren’t posted by me, and another one in the draft box? Sadly my subscribers received notifications of these posts. I removed it to trash. I have Wordfence plugin installed. It happened while he was working on my site obviously. I’ve changed my passwords. How does a person know who you can trust!

1) Are the Posts now completely removed as I’ve read a page I not completely removed by lying in Trash and is bad for SEO?

2) I’ve contacted Bluehost and their security support said ok I’ve been hacked but he didn’t check? He then said that they can remove malware and I need to sign up for a 12-month plan of $70 per month. When I said it is way over my budget he suggested a 30$ per month and later a 25$ pm plan but say it is not as secure? This morning I installed the Sucuri plugin as you suggest on support. Their pro-plan is 299$ per annum. Which one is best and would you say it is a requirement?

3) I did the scan but is still not 100% sure if my site was hacked? How can I be sure?

4) Can you please check as everything now looks suspicious to me?

5) I’ve read you said a person must only use trustworthy plugins. I have so many plugins and trust they are all trust-worthy. Some are maybe not even necessary but as I am still learning all these technical stuff, I am very confused about what is really necessary and what not, any recommendations if you cannot check my plugins.

6). I have WP Back-up and Updraft installed. The past week I receive errors every day on the Updraft back up (not successful)? How can I check as I don’t see any backups made by WP Back-up?

Would really appreciate your assistance.
Thanks in advance