Search Results for 'site'

[Christina]

Christina

#203064

This reply has been marked as private.

[Christina]

Christina

#203052

Hello,

I jumped back onto a clients site today that hasn’t been touched in a year. Updated everything to current versions, made some changes and all seemed fine. But when I upload a new image, it comes up as a blank square in the media library and does not show on the page where I am trying to insert it. If I click on the blank thembnail in the Media Library, it does not show unless I then press Edit Image.

I checked the uploads folder on my server and the image is there, I just can’t seem to access from WordPress.

Anyone else?

Thanks!
Christina

[Christina]

Christina

#203052

Hello,

I jumped back onto a clients site today that hasn’t been touched in a year. Updated everything to current versions, made some changes and all seemed fine. But when I upload a new image, it comes up as a blank square in the media library and does not show on the page where I am trying to insert it. If I click on the blank thembnail in the Media Library, it does not show unless I then press Edit Image.

I checked the uploads folder on my server and the image is there, I just can’t seem to access from WordPress.

Anyone else?

Thanks!
Christina

[jen6]

jen6

#203046

This reply has been marked as private.

[Anonymous]

Anonymous

#203042

Hi there,

Thanks to some Google algorithm shenanigans, I am having to turn what was going to be a single website for a client into two separate sites, one for products and one for information.

Please see the product carousel on the homepage of this site:
*Login to see link

Please notice how the title text reading “popular options” is centered on the original page.

Here is the separate shop page I am building, please see the product carousel on the homepage here:
*Login to see link

The title text reading “popular options” is left aligned. I have tried everything I can think of, to make it be centered the way it was originally done, but I cannot seem to figure it out.

Do you have a recommendation for custom css to add, or a place where I can adjust the settings?

Thank you in advance!

Cheers,
Amber

[Anonymous]

Anonymous

#203042

Hi there,

Thanks to some Google algorithm shenanigans, I am having to turn what was going to be a single website for a client into two separate sites, one for products and one for information.

Please see the product carousel on the homepage of this site:
*Login to see link

Please notice how the title text reading “popular options” is centered on the original page.

Here is the separate shop page I am building, please see the product carousel on the homepage here:
*Login to see link

The title text reading “popular options” is left aligned. I have tried everything I can think of, to make it be centered the way it was originally done, but I cannot seem to figure it out.

Do you have a recommendation for custom css to add, or a place where I can adjust the settings?

Thank you in advance!

Cheers,
Amber

[Ben Ritner]

Ben Ritner

#203039

Hey jen6,
Looks like there was some confusion.

You don’t have the premium theme installed on your site. Since these are the premium theme support forms it’s assumed you are using the premium theme and thus you would have the theme extensions tab.

It looks like you own the premium theme so are you not sure how to install it? Would you like help to get it installed or are you specifically not wanting to use a premium theme and thus specifically asking for support with the free theme?

In terms of the code you are adding, if it’s emebed code that is supposed to output an add then it should go into a widget area using a custom html widget because you would need to specifically place where you want that to output. If you can post a link to a page where you have added the custom html widget with the adsense code I can look at whats creating an error.

Currently, on your site, I’m seeing that you are adding some MailChimp code into the topbar widger area and that code is broken and causing errors so you will want to remove it.

Ben

[Ben Ritner]

Ben Ritner

#203034

Using chrome or really any browser you can right click and click “inspect” then click on the “console” tab to see all the errors your site lists some 71 errors on that page. Normally there would be none.

The first thing I would suggest doing to troubleshoot is deactivating all your plugins. expect what you need to run that page. So woocommerce, wpform.

Then go from there. Certainly for me to troubleshoot the cause of your errors I would need to start with turning off wp-rocket so I’m not seeing any cached version of the site and none of the javascript files are being loaded through it.

It also seems your server has content security settings that will not allow you to use lazy load so once you sort out the most of your issues and go to reactivate wp-rocket you need to make sure that lazy load is not active in your settings.

[Ben Ritner]

Ben Ritner

#203029

It’s not really possible because your site is responsive and thus will change based on screen sizes. You can get close by more closely setting the widths of each column to match better with the ratios of your images.

So the first column set the width to 47.3%
The second column set the width to 19%
and third, set the width to 33.7%

That might be enough to match what you want.

Ben

[Ben Ritner]

Ben Ritner

#203027

Hey,
This isn’t just a css thing. You can’t do this with only css. It would require custom javascript. It’s not a theme option. If you want help you will need to post a link to your site with a login, based on how you have things set up I may be able to write a custom script for you.

Ben

[Ben Ritner]

Ben Ritner

#203023

Hey,
Themes don’t control any of that data. And it’s impossible for that data loss to be caused by activating or deactivating any theme in WordPress. I understand that you may have done this around that same time as you are experiencing your data loss but it’s impossible for the cause to be that you changed themes. You must have some other issue happing on your site in your server or in your database.

I suggest you restore from a backup. Most hosting providers can help with this. I suggest contacting them.

Ben

[Ben Ritner]

Ben Ritner

#203018

Yeah I do see that under best practices.

I can’t fine any good information about it or whether or not WordPress considers it a threat. there is some information here: https://www.cvedetails.com/vulnerability-list/vendor_id-6538/product_id-36273/version_id-209397/Jquery-Jquery-ui-1.11.4.html

It’s not part of theme control, or files you could look at using a plugin to load core scripts from a public CDN and see if that plugin would let you choose a different jquery version. I know this plugin does the first part: https://wordpress.org/plugins/commonwp/

Based on the description above from cvedetails I don’t believe this is a real security issue relevant to your site and what it does.

Ben

[Ben Ritner]

Ben Ritner

#203014

I looked at your plugin settings and you had not enabled fancy box for videos. But I couldn’t find any settings in regards to enabling autoplay or fullscreen I suggest contacting the plugin developers who know the plugin and would be able to help with the settings. It looks like you may need to buy their pro version for more advanced settings but I couldn’t tell and I don’t know anything about that plugin.

You seem to be massively behind on updates so I must suggest you update everything. You should always try to maintain your site.

Ben

[Ben Ritner]

Ben Ritner

#203010

I just checked your site and I’m not seeing this?

jQuery 1.12.4 and jQuery UI 1.11.4 is part of wordpress core. I’ve not heard of any true vulnerability with either.

Ben

[Ben Ritner]

Ben Ritner

#203008

If the post id is what you are supposed to use and it’s outputting correctly when you echo it then I need access to your site so I can debug your code in a realistic way and see why you are not getting an image. Can you send me ftp access.

Ben

[Ben Ritner]

Ben Ritner

#203006

Hey,
I don’t see this css added to your page. Where are you adding it? Can you please add into your theme options > custom css and leave it there then make sure to clear any caching plugins on your site and post back here.

Ben

[Ben Ritner]

Ben Ritner

#203005

In terms of your cal to action. The css I sent would apply to all call to actions on your site. Are you wanting this to only affect specific ones?

As for the text size in the flip you are adding this css in your custom css box:

.page-id-174 .kt-flip-box-back-inner {
    font-size: 24px;
}

You can update to this:

.page-id-174 .kt-flip-box-back-inner, .page-id-932 .kt-flip-box-back-inner {
    font-size: 24px;
}

Ben

[David]

David

#202997

I am currently attempting to make an archive of email posts to my site. Each email should create a new post with the contents from the email. When I switched to the Virtue Theme the post by email function disappeared. How can I bring back this function?

A work around plugin that I’ve been trying to use is Postie. This Plugin is supposed to deliver more functionality to the post by email tool. I have been unable to get it up and running and continuously receive the following error message:

An error occurred.

Sorry, the page you are looking for is currently unavailable.
Please try again later.

If you are the system administrator of this resource then you should check the error log for details.

Faithfully yours, OpenResty.

I believe this comes from my host network solutions, but I am still unsure the exact cause.

Looking for work around solutions to take emails sent to me via constant contact and create a post archive.

All help would be appreciated.

[David]

David

#202997

I am currently attempting to make an archive of email posts to my site. Each email should create a new post with the contents from the email. When I switched to the Virtue Theme the post by email function disappeared. How can I bring back this function?

A work around plugin that I’ve been trying to use is Postie. This Plugin is supposed to deliver more functionality to the post by email tool. I have been unable to get it up and running and continuously receive the following error message:

An error occurred.

Sorry, the page you are looking for is currently unavailable.
Please try again later.

If you are the system administrator of this resource then you should check the error log for details.

Faithfully yours, OpenResty.

I believe this comes from my host network solutions, but I am still unsure the exact cause.

Looking for work around solutions to take emails sent to me via constant contact and create a post archive.

All help would be appreciated.

[Kevin]

Kevin

#202995

Hey,

Because of the diversity of needs people have when developing sites, it’s difficult to include everything in the theme translation options. Using the plugin for your specific needs is easiest. It would be impossible to include every possible string that users see as important, since what is vitally important for one site would be totally useless for another.

Does that make sense?

We do have some tutorials for changing these strings to make it as easy as possible. Take a look here:
https://www.kadencewp.com/edit-theme-strings-with-say-what-plugin/

and here for a non-english site:
https://www.kadencewp.com/translating-theme-strings-locotranslate/

Perhaps the theme developer will see utility in adding those strings, but hopefully you can understand why they are not included. There are just way too many sites out there to cover everything. Let me know if you need any further assistance with the translations.

-Kevin

[mgsartor]

mgsartor

#202985

Thanks for you input. I would help greatly if you could list some of the errors you are seeing as I am not seeing any when viewing my WordPress site; note it is configured as a multisite installation and themes and plugins are network activated or not depending on the site requirement. Are you running a tool to produce the list of errors?

As to the current issue I am having I believe it occurs because the modal form closes when the submit button is pressed sending the email correctly but not allowing the “confirmation to email” process to complete and be displayed on the modal form before the form closes. Because the model form closes I believe the confirmation process cannot complete which somehow affects the current page you are returned to when the modal form closes.

[Kimberly]

Kimberly

#202969

I am using the page builder plug in. I have a row with 3 columns. In each column I have added a site origin image. All three images are the same height but different widths. I have the columns set to 40%/30%/30%. I would like to display the images as large as possible, all the same height, to fill that row. I have the image sizes set to full.
Images sizes are 350H x 608W (pixels)
350H x 426W
350H x 245W
What is the best way to achieve my goal? All 3 images, one row, same height, to fill the row/page. Right now the middle image is displaying taller than the other two.

[Kimberly]

Kimberly

#202969

I am using the page builder plug in. I have a row with 3 columns. In each column I have added a site origin image. All three images are the same height but different widths. I have the columns set to 40%/30%/30%. I would like to display the images as large as possible, all the same height, to fill that row. I have the image sizes set to full.
Images sizes are 350H x 608W (pixels)
350H x 426W
350H x 245W
What is the best way to achieve my goal? All 3 images, one row, same height, to fill the row/page. Right now the middle image is displaying taller than the other two.

[Nicky]

Nicky

#202955

Dear Sir or Madam

I am wondering if you could help me.

I have uploaded quite a few products on my website, but when I click on the product images, it says “image can not be loaded” on the product page. Could you please kindly have a look to see what is the problem?

I have tried to disable the latest plugins that might causing conflict, but it doesn’t seem its the case.

Kind regards
Nicky

[Nicky]

Nicky

#202955

Dear Sir or Madam

I am wondering if you could help me.

I have uploaded quite a few products on my website, but when I click on the product images, it says “image can not be loaded” on the product page. Could you please kindly have a look to see what is the problem?

I have tried to disable the latest plugins that might causing conflict, but it doesn’t seem its the case.

Kind regards
Nicky