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In forum: Reply To:This reply has been marked as private.In forum: Ascend Theme
In reply to: Using custom Template on Home Page
I’d like to get the text “Please enter your access code” to be font tied to the site and any error messages too
Sorry I don’t know what “to be font tied to the site” means. The error is an h5 and is showing based on the h5 settings in your theme options > typography settings.
What post are you referring to so I know what you are asking? Can you link to it?
Ben
In forum: Ascend ThemeIn reply to: Custom Fonts not working on mobile device
Hello,
I’m seeing the same fonts being loaded in mobile and desktop. Did you clear your site’s cache after changing the font?
-Kevin
In forum: Ascend ThemeHi,
First: I’m superhappy with the new Cusom Fonts plugin. Just like many others already stated here, it adds a lot more flexibility and that’s always great.
However, it appears the fonts are not being used on mobile devices.
I’m working on a new site, here’s the example : gcnew.monkieteel.com
Am I missing something or is this feature still to be developed?
In forum: Reply To:Hi Harry,
What version of WooCommerce are you using? Can you post a link to your site?
Thanks!Hannah
In forum: Ascend ThemeHello,
This has to be setup within the page edit screen for each page. See here:
http://docs.kadencethemes.com/ascend-premium/page-title-subtitle-settings/You should be able to configure those setting within the page template and it will override whatever the site default is. Does that work for you?
If you’re still having problems, please post a link so I can take a look.
Thanks,
KevinIn forum: Ascend ThemeIn reply to: My submit button not working with contact form 7
Hello,
This wouldn’t be controlled by the theme, but the first thing that I would do is use this plugin to verify that your site is sending emails:
https://wordpress.org/plugins/check-email/Let me know what you find.
-Kevin
In forum: Ascend ThemeHi all,
I have someone helping us with the setup of our site running Ascend Premium.
We have the following question:
“We would like to add a unique header image to each of our pages but are unable to find a setting that allows us to do so. We have tried hiding the Page Title area and adding an image to the top of each page but unfortunately the image is not spanning the width of the page in the same way that the standard header image/page title is.”Is there a solution to this please?
Many thanks,
BartIn forum: Ascend ThemeIn reply to: Logo above site title
Hi Tom,
Can you post a link so I can see how you currently have your site laid out?
Thanks!Hannah
In forum: Ascend ThemeIn reply to: Using custom Template on Home Page
This reply has been marked as private.In forum: Ascend ThemeTopic: Logo above site title
Hello
I was wondering if its possible to change the position of the site title text so it is below the logo. By defaut it is always on the right side of the logo. I’ve tried using css to achieve this without success so I was hoping you might have a solution?
Thank youIn forum: Virtue ThemeHi,
I’m trying to create a shop page with page builder SiteOrigin and some Kadence Widgets like Woo Archive: Main loop. The problem is that I am adding the widget to my page but it is not owrking because of it is not showing any products.
The page estructure that I have created is the one that you can see in the image.
But the result is like this link Temporal online shop
Can you help me please.
Many Thanks.
In forum: Virtue ThemeI am triying to create a new template for a shop page but when I go to Woo Temaplates > Add product archive template, I only ca set the name for the template, the editor not appears.
I have installed Page Builder by SiteOrigin (Versión 2.6.7). This is working for editing pages but not on Woo Templates.
Thanks.
In forum: Ascend ThemeHey,
1. Your site is not using the premium theme. You have the free theme installed. Please check out this tutorial: http://docs.kadencethemes.com/ascend-premium/installation/You just need to go to themes > add new and install the premium theme.
2. Are you talking about the image that is in this page: https://adventuretravelcoach.com/?page_id=104 That was added in your page content > image widget.
3. It doesn’t seem you have installed pagebuilder. First get your premium theme installed. Then go to apperance> getting started and click on “recommended plugins” there make sure you install and activate page builder.
I hope that helps,
Ben
In forum: Virtue ThemeIn reply to: Webiste suddenly “gone” no page showing
Hey,
If you’re using an ssl plugin to make ssl work and you removed that plugin then I could see that causing your site to crash. I don’t know why you would be using an ssl plugin though so I can’t really guess at anything without seeing your server setup.My suggestion is that you contact your host, they can look in your error logs see whats causing the site to crash and remove that so you can get back into the admin and re-setup what needs to be set up.
Let me know what your host says.
Ben
In forum: Ascend ThemeI modified the contact form and want to add a text link to the site’s privacy policy page. What code would I include within form? I wonder if I should include the checkbox as required.
In forum: Virtue ThemeHi Ben,
Again after the recent update we can not get the plugin working. The developer needs to add following code at /{theme folder}/woocommerce/single-product/add-to-cart/variable.php.
<?php do_action( ‘woocommerce_after_add_to_cart_button’ ); ?>
and comment it out
<?php //do_action( ‘woocommerce_after_add_to_cart_button’ ); ?>
But when we try to enter the code there the website breaks. Can ypu please suggest the solution for this.
In forum: Virtue ThemeIn both of our sites using this theme, there is a graphic item in the main menu. On both sites, that menu item has disappeared recently.
On Freshfoliodesign.com, there is supposed to be a logo for RebeccaGallagher.com to the left of the Hire Us button, and on the RebeccaGallagher.com site there is supposed to be a link to Freshfoliodesign.com site to the left of the Shop button.
I’ve checked the menu information under Appearance and both of them are set up correctly, but the neither graphic is appearing any longer.
Can you tell me what may have happened?
I’m not sure exactly how long ago they stopped appearing, but I believe it must have been recently. Could it have been tied into a recent update? I have a child theme set up for both sites, so I’m not sure why an update would have affected it.
Thanks in advance for your help.
Dean
In forum: Ascend ThemeIn reply to: SSL – migrating all my sites to https
You just need to replace the demo content. The demo site is loaded on a http page. See here: http://themes.kadencethemes.com/ascend/
So when you load content from that page it’s not loading over https.
The important thing is that your still will be secure when you have your real content on it.
In forum: Ascend ThemeIn reply to: Using custom Template on Home Page
Hi Ben
Thank you. My php page is really nothing more than a form with one text box and one button that depending what the user enters, directs them to either another domain (site) or leaves them on the original site (just to a different WP page).
Can I either call my php page by its file name (myspecialpage.php) or copy the code to a widget by adding the code to the functions.php page? Or do you know if there a plugin that will allow me to add the code to a widget?
Jim
