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Kadence Theme | Kadence Blocks | Starter Templates | WooCommerce Email Designer | Ascend | Virtue | Pinnacle
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In forum: Ascend Theme
In reply to: Staff section
The staff posts by default don’t display the featured image. On our demo sites, the images are added to the page content. If you want to display all of your staff posts on a particular page, you can add this shortcode to any page’s text editor:
[staff_posts]More shortcode options can be found here:
http://docs.kadencethemes.com/ascend-premium/shortcodes/Let me know if this is helpful.
-Kevin
In forum: Virtue ThemeInteresting.
to be clear I don’t think to many widgets was your issue. I was only guessing that having over 70 on a page would make the “post size” larger then 8mb which was your post size limit and so worth looking into. If you’ve increased that you shouldn’t have any issue with a lot of widgets.
It sounds like the page itself was corrupted possibly in the database. That could explain things.
I’m happy to spend a little time running a couple tests on your server to determine the issue and force the server to spit out some errors but I would need access to your cpanel as well as your site. It’s up to you if you want me to do that.
Ben
In forum: Virtue ThemeIn reply to: Problem with map
No, I am not getting any errors. I tried in another website which I use the same Virtue theme. No problem in there. But in muhasibat.az I cannot solve the problem
In forum: Virtue ThemeIn reply to: All Pages
This reply has been marked as private.In forum: Virtue ThemeIn reply to: How to show the person name on Testemonial
Firstly, you’re on a very old version of the theme. Current version is 4.5.6 and you’re using 3.8.2. You need to get everything on your site up to date. Let me know when you’re on the latest version of the theme, wordpress, and all plugins.
-Kevin
In forum: Virtue ThemeTopic: External links css
Hi,
I want to display external links with an icon like this:a[href*="//"]:not([href*="mysite.com"]):after {
content: "e002";}
but even though I don’t have minimal icons loading enabled in the theme settings, it’s still not showing an icon, just a placeholder.
Do I need to change the CSS?In forum: Virtue ThemeIn reply to: How to show the person name on Testemonial
In forum: Virtue ThemeAs a final update : I have pasted the response from my hosters: no error logs were generated: their view is that a scripting error has occurred and this wont be passed back as an error because it fails before that . I have downloaded and checked the files and there are no errors reported for the 500
I removed many of the widgets on the HP which were duplicates anyway with different content and reset the php memory limits as above, I removed all css and deleted all bespoke widget attributes
Still toggling Pagebuilder plug-in on and off triggered the error 500 even when this was THE only installed plug-in with no handcrafted css or widget attrributes
I then rebuilt a copy of the HP identical to the last and this does allow editing without Error 500: Ihave renabled all my plug-ins and repalced css and widget attributes. Everything works as before. I am rebuilding the content and will keep an eye to any physical limit on widget numbers though intuitively this should not be an issue within reason (and the HP was not overlong to start with)
The only viable conclusion is to rebuild the entire HP and link to the new version .
I have no idea why the current version no longer works and have exhausted all reasonable debugging and root cause analyses. My conclusion is that it is a spurious “interaction” that isnt worth prosecuting any more.That said I have learned new things and I am sure glad I wasn’t yet live!!!
. I am using the rebuild as an “opportunity” for some content refresh and new look and feel
Thanks for your help but the pragmatic conclusion is that this is not a solvable issue given the alternative of a rebuild seems to be less onerous measured in time and success
Below from my hosters
_________________________________________________________Thank you for your ticket.
Sorry for the trouble here. Sounds like you’ve taken good steps to try and resolve this. Unfortunately it’s very hard for us to advise on scripting problems like this. The error is most likely not showing in the logs as the script is failing before it even reaches that stage, if the developer who created this can’t find the problem then you may need to start again I’m afraid or restore from a backup.
The only other thing to try is to follow WordPress’s de-bugging advice here https://codex.wordpress.org/Debugging_in_WordPress
You can access the site’s error logs from the hosting control panel. To access the hosting control panel click on ‘Manage hosting’ and then ‘sign in’ next to your domain. You’ll then see an option called ‘download logs’ under the ‘Web stats & logs’ section.
However, as above, if there aren’t any errors showing it could be the script is failing before it reaches the logs which is possible with 500 errors. This requires manual checking of scripts unfortunately. Most modern IDEs will highlight scripting problems so it might be worth downloading the files and checking for scripting problems.
Kind regards
SGIS Support
Hope this helps.In forum: Virtue ThemeIn reply to: Mobile header is more higher of the normal
This reply has been marked as private.In forum: Virtue ThemeHI
Have increased php memory limit to 512 M with post size at 64MDisabled all plugins xpt Pagebuilder and still no luck – trying to edit HP gives a 500
If I disable Pagebuilder plugin then I can edit HP
I’ll try and dig up the php error logs but will need help from my hosting service
System Status below
Home URL: http://79.170.40.181/runprofits.com
Site URL: http://79.170.40.181/runprofits.com
WP Content URL: http://79.170.40.181/runprofits.com/wp-content
WP Version: 4.9.6
WP Multisite: –
Permalink Structure: Default
Front Page Display: page
Front Page: sign up (#3462)
Posts Page: (#2171)
WP Memory Limit: 40 MB
Database Table Prefix: Length: 3 – Status: Acceptable
WP Debug Mode: –
Language: en_GB
Server Environment
Server Info: Apache/2.4.33 (Unix)
PHP Version: 7.0.30
ABSPATH: /home/sites/runprofits.com/public_html/
PHP Memory Limit: 512 MB
PHP Post Max Size: 64 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
PHP Display Errors: –
SUHOSIN Installed: –
MySQL Version: 5.5.5
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
Active Plugins (1)
Page Builder by SiteOrigin by SiteOrigin – 2.6.7
Theme
Name: Virtue – Premium
Version: 4.5.8
Author URL: https://www.kadencewp.com/
Child Theme: ✕In forum: Ascend ThemeTopic: Image Size
Hello, after the latest theme update the photo of the ocean front condo next to the “Ready to buy START YOUR HOME SEARCH” on the home page has decreased. Could you please send me custom css to fix this?
My website is *Login to see link
In forum: Virtue ThemeIn reply to: remove product video tab
This reply has been marked as private.In forum: Virtue ThemeIs there a way to make the left and right menus full-width? I am only able to use 3 menu items on each side, and I’d like to add more, but they end up being squashed together. I have a coming soon sign on this site, but I can send you the admin credentials so that you can see what I mean.
In forum: Virtue ThemeFWIW, I had disabled all those plugins: re-neabled to edit and use site temporarily
In forum: Virtue ThemeTKS – php dump below: sent login privately
System Status
WordPress Environment
Home URL: http://79.170.40.181/runprofits.com
Site URL: http://79.170.40.181/runprofits.com
WP Content URL: http://79.170.40.181/runprofits.com/wp-content
WP Version: 4.9.6
WP Multisite: –
Permalink Structure: Default
Front Page Display: page
Front Page: sign up (#3462)
Posts Page: (#2171)
WP Memory Limit: 40 MB
Database Table Prefix: Length: 3 – Status: Acceptable
WP Debug Mode: –
Language: en_GB
Server Environment
Server Info: Apache/2.4.33 (Unix)
PHP Version: 7.0.30
ABSPATH: /home/sites/runprofits.com/public_html/
PHP Memory Limit: 256 MB
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
PHP Display Errors: –
SUHOSIN Installed: –
MySQL Version: 5.5.5
Max Upload Size: 8 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
Active Plugins (5)
Page Builder by SiteOrigin by SiteOrigin – 2.6.7
SiteOrigin Widgets Bundle by SiteOrigin – 1.11.8
TinyMCE Advanced by Andrew Ozz – 4.7.11
Title Remover by WPGurus – 1.2
WP Lead Plus X by core37, codingpuss, landingpagebuilderwizard – 3.0.15
Theme
Name: Virtue – Premium
Version: 4.5.8
Author URL: https://www.kadencewp.com/
Child Theme: ✕In forum: Pinnacle ThemeIn reply to: Gallery Plugin and Albums
This reply has been marked as private.In forum: Virtue ThemeHey,
Can you tell me what is in your php error logs? 500 error should report something.Also can you tell me what version of php you are using and what your php settings are like max memory, max execution time and max upload?
I can’t recreate any issue while testing on the demos or on other sites and using pagebuilder on the front page.
If you can send a temp login I would be happy to take a look. Best to know what error is in the error logs first.
Ben
In forum: Virtue ThemeIn reply to: Trying MailChimp popup form-doesn’t show up
Check out this tutorial: https://www.kadencewp.com/add-a-mailchimp-popup-subscribe-form-to-your-site/
Ben
this error has occurred since Friday : I have deactivated every plugin and I can edit the HP
: when I re-enable Pagebuilder the error returns. I have pretty much always used Pagebuilder and want to conitnue to do so
When I change theme, the problem goes away: I can even edit the HP with Pagebuilder with Virtue (non Premium) : this suggest it is not a problem on the server side , nor is it a problem with other plugins (as theya re all disabbled) it is now a problem specifically between Virtue Premium and Pagebuilder
I deactivated and deleted Virtue Premium
I then reinstalled a fresh downloaded zip of Virtue Premium. I activated all of the recommended plugins
the problems is still occurring
I deactivated all of the rcommended plugins so only Pagebuilder in use
Problem still occuring
I deactivate Pagebuilder
the problem goes away
Therefore this is a specific Pagebuilder-Virtue Premium interaction
Various
I have checked PHP setting server side
I have resaved PermalinksCan you suggest anything else before I junk Virtue and rework my whole site with a new Theme? My web service is not yet live and due to go live next month, need this hassle like a hole int he head right now
Thanks
DIn forum: Pinnacle ThemeTopic: Gallery Plugin and Albums
Hi Guys, I am using the Pinnacle theme on my site and have installed the Kadence Gallery Plugin. I have created 3 albums and 3 galleries associated with these albums (with images in each gallery). On your page for the gallery plugin it shows a demo of using albums in a grid (I’m assuming the featured image of each gallery is used as the image for the album) to show each gallery (*Login to see link I cannot for the life of me figure out how to do this as there are no widgets that I can paste the shortcode in for the album.
Can you point me to any documentation that’ll explain this to me or can you tell me how. I do apologise if I’m being thick 😀Chris
