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In forum: Ascend Theme

In reply to: disable mini cart function

Hannah

June 24, 2020 at 9:31 am #251934

Hey Vu,
In Theme Options > Mobile Header you can set the Mobile Cart Display to Off. Then under Mobile Top Icon Bar you can set Enable Mobile Top Icon Bar to On then set Enable Mobile Top Icon Bar Widget Area to On and add a cart icon to the Mobile Top Icons.
Hope this is helpful!

Best,
Hannah

In forum: Ascend Theme

Topic: disable mini cart function

Vu

June 24, 2020 at 12:06 am #251911

How do I disable the mini cart function?
So I still want the Cart icon, but just don’t want it to update with the items in cart. For caching purposes. Is that possible?

I found a workaround for the desktop version, but for the mobile header, there’s no widget area for the mobile header?

I’m hoping there’s a way to just disable the cart-updating function of Mini-Cart.

In forum: Kadence Theme

Topic: footer customizer: change widget order/location for mobile

Rachel Ann Smit

June 23, 2020 at 2:58 pm #251884

Hi – When setting up my header/footer using Kadence, the controls suggest that I should be able to have unique footer layouts for mobile from desktop. However, when I change the location of an element for one the location changes for all three. Do I understand this behaviour incorrectly?

In forum: Kadence Theme

Topic: I am unable to use A herf in footer widget

rahul.singh

June 23, 2020 at 12:34 pm #251867

Hello team,

I am rahul singh from bloggertutor.com

I am using latest version of kadence theme but I am unable to use a herf tag in footer widget properly. It is not showing clickable element even I hyperlink to internal and external both. Please visit bloggertutor.com and check in footer for SITEGROUND I hyperlinked to bloggertutor.com/siteground and sitemap to /sitemap.xml but I am not able to click it or open it.

I am waiting for your reply.

In forum: Kadence Blocks

In reply to: spacer weirdness

john Clark

June 23, 2020 at 10:51 am #251860

Hey Ben

It’s a child of twentytwenty. Barely started. No more than 10 or so changes to the parent and they only touch on the header, footer and links.

I’ve copied it here in case it’s of any use.

cheers

john

@charset “utf-8”;
/*
Theme Name: poem
Theme URI: http: //example.com/
Description: Child of twentytwenty
Author: John Clark
Author URI: http: //www.leadwhite.co.uk
Template: twentytwenty
Version: 0.1.0
*/

@import url(“../twentytwenty/style.css”);

/* Hide header Footer and page title*/
#site-header {
display: none;
}
.footer-nav-widgets-wrapper, #site-footer {
display: none;
}
.entry-header {
display: none;
}

/*adapted list stylings*/
ul {
list-style: none;
margin: 0;
padding: 0;
}
.entry-content p {
margin: 0 auto;
line-height: 100%;
}
a:link {
color: inherit;
text-decoration: none;
}
a:visited {
color: inherit;
}
a:hover {
color: #ED6F51;
text-decoration:underline!important;
}
a:hover::after {
content: “\2003″;
height:.75em;
width:.75em;
min-height: .75em;
min-width: .75em;
background-color: #ED6F51;
border-radius: 50%;
display: inline-block;
z-index: 2999999999;
position: relative;

/* Go left*/

float: left !important;
left:-60px;
margin-right:-60px;

/* Go Right*/

/*right:0;
float: right !important;*/
}
a:active {
color: darkorange;
}
/* my new classes*/
.myname {
margin-top: 60px !important;
line-height: 50% !important;
font-size: 43px;
margin: 0 auto;
}
.undername {
padding-bottom: 30px;
}
/* styling for listing with a border*/
ul.poem-box {
line-height: 80%;
margin-top: 0;
margin-bottom: 7px;
}
.poem-box li {
border: solid 1px rgba(0, 0, 0, 0.41);
padding-left: 10px;
padding-right: 20px;
padding-top: 0px;
padding-bottom: 5px;
margin-left: -10px;
display: inline-block;
font-size: .65em;
font-weight: 500;
}
.poem-red {
color: #ED6F51;
}
.poem-blue {
color: #80DCE8;
}
.poem-smallcaps {
font-variant-caps: all-petite-caps;
font-weight: bolder;
}
.poem-allcaps {
text-transform: uppercase;
}
.texty {
font-family:”Hoefler Text”, Garamond, “Times New Roman”;

In forum: Virtue Theme

In reply to: Invalid API License Key

Hannah

June 23, 2020 at 9:47 am #251843

So with Elementor, you can create a row in your static homepage and set a background image for the row. Then add a call to action widget to the row. That’s it! Does this work for you?

Hannah

In forum: Ascend Theme

Topic: Remove space above sidebar

Mike

June 23, 2020 at 8:54 am #251837

There appears to be about 30px of whitespace at the top of the sidebar widget, or perhaps it’s being forced there or exacerbated by the Facebook live feed I’m embedding in this particular sidebar. I’d like to see if I can get the content of this sidebar to align with the content of the page alongside of it or, more specifically, the background being used for the main content area. Normally I would just force the main page content down a bit, but since I’m using the background (at the customer’s request) that looks a bit funny.

The site is HERE.

Thanks so much, hope everyone is well!

In forum: Virtue Theme

In reply to: Advice on migrating website to new domain

John

June 23, 2020 at 6:49 am #251834

Hello Hannah,

How are you today?

I’ve been working with the Duplicator plugin to archive the developement site files at http://www.develop.georgianchant.org, in order to migrate them to the domain name http://www.georgianchant.org.

Unfortunately, it has not been smooth sailing. I’ve been in touch with the customer support team at Dreamhost, who have been helpful in resolving issues. But this latest issue has to do with the Virtue pro theme, so I’m hoping that you can give me some insight? I asked before if there would be any issues with the Virtue theme when I was moving the site, but you assured me that there would not.

I hope there is an easy fix, let me know what you think. I’ve included the specifics below.

John

Hello John,

On Sun, 21 Jun 2020, you wrote:

> Thank you for the correct login information, this worked! Now I am at
> the
> very last stage of the install, and I can’t go forward. The
> Duplicator
> process requires me to:
>
> “Login to the WordPress Admin to finalize this install.
> Auto delete installer files after login (recommended)”
>
> But then I am unable to login to the WordPress Admin via the button
> that
> they provide, because it takes me to http://www.georgianchant.org/wp-admin.
> This
> is the new domain name, and I have never had a wordpress site here. I
> have
> not set up a wordpress site on this domain, that is precisely what I
> am
> trying to do now! So how should I get past this?
>
> Maybe I should login to wordpress and do something?
>
> Please advise.
>
> John Graham
>

Thank you for contacting DreamHost support. I’m sorry to hear about the
trouble you’re having with getting your site setup through duplicator. I
took a peek and it looks as if there are WordPress files in place for
georgianchant.org but I’m seeing a critical error on the site due to what
looks like your theme:

PHP Warning:
require_once(/home/johngraham2221/georgianchant.org/wp-content/themes/virtue_premium/lib/widgets/class-kad-call-to-action-widget.php):
failed to open stream: No such file or directory in
/home/johngraham2221/georgianchant.org/wp-content/themes/virtue_premium/lib/widgets.php
on line 11
Warning:
require_once(/home/johngraham2221/georgianchant.org/wp-content/themes/virtue_premium/lib/widgets/class-kad-call-to-action-widget.php):
failed to open stream: No such file or directory in
/home/johngraham2221/georgianchant.org/wp-content/themes/virtue_premium/lib/widgets.php
on line 11
PHP Fatal error: require_once(): Failed opening required
‘/home/johngraham2221/georgianchant.org/wp-content/themes/virtue_premium/lib/widgets/class-kad-call-to-action-widget.php’
(include_path=’.:’) in
/home/johngraham2221/georgianchant.org/wp-content/themes/virtue_premium/lib/widgets.php
on line 11
Fatal error: require_once(): Failed opening required
‘/home/johngraham2221/georgianchant.org/wp-content/themes/virtue_premium/lib/widgets/class-kad-call-to-action-widget.php’
(include_path=’.:’) in
/home/johngraham2221/georgianchant.org/wp-content/themes/virtue_premium/lib/widgets.php
on line 11
Error: There has been a critical error on your website.Learn more about
debugging in WordPress. There has been a critical error on your website.

From what I can see there are files in place but this is preventing the
wp-admin page from loading. Do you want me to try to set a default theme
to see if you can get in and perhaps reinstall the theme? I’ll be happy
to assist you with that if you’d like. But from what I can see it looks
as if the migration was successful.

Hope that helps explain the situation but let me know if you’d like me to
do the theme switch or if you have any other questions or concerns.

Have a lovely rest of your day.

Quarla

In forum: Virtue Theme

In reply to: woocommerce my_account page not scrollable on iPhones and iPads

James

June 19, 2020 at 3:04 am #251689

Thanks for all the help Ben / Hannah,

Ok I disabled the socialiser which DID get rid of that weird little arrow but didn’t fix the problem.

2. #nbdl-popup was the cause and it’s by a program called nbdesigner which is an online product designer tool. They fixed an issue last week which most probably caused this problem!

3. I tried adding the #wrapper {
position:relative;
z-index:10;
} and .wrapper version to my elementor page css but it didn’t fix the issue… should I be adding this somewhere else?

But I do plan to get nbdesigner to fix things properly their side 🙂

4. Rewarding widget is a different plugin – I will get onto them to advise on a fix! Then perhaps pay a proper coder like yourselves to check over my sites structure 🙂

Thanks so much for your wonderful support.

Anthony

In forum: Virtue Theme

In reply to: woocommerce my_account page not scrollable on iPhones and iPads
Ben Ritner

June 18, 2020 at 2:45 pm #251664

ok, I’m seeing a few issues,

1. I believe this might be your main issue, you have a div being added to your page and “covering” the whole page.

#nbdl-popup

I don’t know what is adding that. You can get around it by forcing the wrapper to sit on top of it.
```
#wrapper {
position:relative;
z-index:10;
}
```
2. You have some divs being added to the site markup that are breaking the head tag, I again can’t see what it adding it but identifier in the code is “rewardingWidget”.

Adding the css would be a temp fix but ideally you would get both of these issues fixed and wouldn’t need that code.

Ben
In forum: Membership Forums

Topic: “IP flagged as malicious…” message
Sharon

June 18, 2020 at 12:32 pm #251638

Does your theme include this kind of message when someone tries to do multiple failed log ins? The message doesn’t come from the WPMembers plugin. Where does the site message come from? Here are the plugins I have installed and activated. Any ideas?

Black Studio TinyMCE Widget
Enhanced Media Library PRO
Kadence Blocks – Gutenberg Page Builder Toolkit
Kadence Blocks Pro
Kadence Importer
Kadence Slider
SecureLive WordPress Client
SiteOrigin Widgets Bundle
Ultimate FAQs – WordPress FAQ Plugin
WP-Members
WP-Members Advanced Options
WP-Members Download Protect
WP-Members Text String Editor
WP-Members User Tracking Extension
WPForms Lite
WP Mail SMTP
WPS Hide Login

Maybe the SecureLive service plugin is involved? That is where IPs are auto blacklisted or I can add or remove IPs from the blacklist and whitelist. I am awaiting reply from host provider.
- This topic was modified 5 years, 10 months ago by Sharon.
In forum: Virtue Theme

In reply to: Adding a search box to the logo left layout

mitchell.wright

June 18, 2020 at 7:15 am #251616

Hi Hannah

Thanks for that – I realise that I had forgotten to change the header type back to standard which is why the widget wasn’t appearing.
Also, thanks for the snippet for the topbar elements.

Regards

In forum: Virtue Theme

In reply to: Adding a search box to the logo left layout
Hannah

June 17, 2020 at 10:20 am #251555

Hi Mitchell,
1. You would need to enable the Logo Left Widget Area from Theme Options > Main Settings > Logo Options. Then you an add a search widget from Appearance > Widgets. From there you can use css to style it as you’re wanting. I would be happy to help with that.

2. You can add this to your custom css box in Theme Options > Advanced Settings:
```
@media (min-width: 992px) {
.col-md-6.col-sm-6.kad-topbar-right {
    width: 80%;
}
.col-md-6.col-sm-6.kad-topbar-left {
    width: 20%;
}
.textwidget.custom-html-widget {
    float: right;
}
}
```
Best,
Hannah
In forum: Virtue Theme

In reply to: Image placment in topbar
Hannah

June 17, 2020 at 7:43 am #251519

Hey,
Try adding this to your custom css:
```
.topbar-widgetcontain .kt-image-inner-contain img {
    max-width: 200px;
    margin-top: 7px;
}
```
Hope it helps!

Hannah
In forum: Virtue Theme

In reply to: Related products showing other gender shirts

Hannah

June 17, 2020 at 7:36 am #251518

Another workaround would be to use a product page builder plugin. We have two plugins that do this, one for Elementor and one for Page Builder by Siteorigin.
https://www.kadencewp.com/product/kadence-woocommerce-elementor/
https://www.kadencewp.com/product/kadence-woo-template-builder/
Both would allow you to create custom product pages and you could add a Virtue carousel widget to your page template and select a specific category to show.
Let me know if you would like further guidance with this.

Best,
Hannah

In forum: Pinnacle Theme

Topic: Don’t display widgets sidebar on mobile

rick

June 17, 2020 at 2:24 am #251507

Hi,

Is there a way to hide widget sidebars from mobile? I feel it is not adding value on mobile, because the sidebar widgets appear at the bottom of the post.

Rick

In forum: Membership Forums

Topic: post grid Gutenberg

Michael sebban

June 16, 2020 at 5:26 pm #251488

hi, got a strange issue with the post grid widget
links to images and buttons don’t redirect to the post ID
here’s the link
*Login to see link
posts are CPT but i guess it doesn’t matter
you’ll notice when you click on any button or image it doesn’t direct to the Post ID
Thank’s

In forum: Virtue Theme

In reply to: Hiding categories from a tag cloud

Henry

June 16, 2020 at 5:08 pm #251483

Hello Hannah!
I may have misspoke. I do want the events to appear in the search bar, I just don’t want them to be in the text cloud.

You can see my website here:
http://elpasogaragesales.com/

I think the text cloud is just part of the theme? I’m not sure.. It is a widget.

but for the event categories, I am using The Events Calendar Pro

Thank you for your quick response. I look forward to hearing from you.

In forum: Ascend Theme

In reply to: Mobile/Tablet view -top menu

Ben Ritner

June 16, 2020 at 11:46 am #251426

Hey,
There isn’t a widget area for the mobile view.

There are possible css hacks to make the desktop topbar show on mobile but it’s usually not desirable. If you have users that need to change languages a lot then adding icons may be an option or adding into the mobile menu might be the better workaround.

Ben

In forum: Ascend Theme

In reply to: ASCEND THEME: SiteOrigin Editor Plugin – No Text/ Visual Tab

pdyoko

June 16, 2020 at 10:45 am #251410

Hi, Hannah,

Yes, multiple times. I’ve deleted, reloaded plugins. I’ve done everything. This is what I’m seeing.

Add New Page > Use PageBuilder> Row> Widget> SiteOrigin Editor…no visual or text tabs

Any other suggestions?

Thank you so much,
Pam
Author

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