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[smzweizig]

smzweizig

#196539

Hi,
No browser extensions, and I cleared my cache.

In so doing, I found some new information, though: When I load the website just from the browser (as an outside visitor would) it appears as I want it–as you are seeing it), with the full image. But when I go through the “Preview” or “Visit Site” from the WordPress dashboard, every single page shows up without the full image. Does this new information provide any clues to where the problem lies?

[smzweizig]

smzweizig

#196534

Here’s the link to the screen shot. https://postimg.cc/image/eyhti6yi1/

This is what I see when I open the home page. The photo is not showing fully behind the header/menu. This is without any scrolling, just what shows up when you land on the page.

[smzweizig]

smzweizig

#196525

Just an addendum. The setting is even changed on my home page and other pages (not just blog posts) –they are not showing me the image behind the header anymore either.

[smzweizig]

smzweizig

#196524

Hi,
I like to keep a background image behind my Page Title/header (and then it slides into transparency when I scroll up) on all my pages and blog posts. Today, however, the photo does not show up behind the Page title. It starts out only as transparent, very faint. It did this on both the new post I am working on, and it is showing up this way on my old posts as well–as if something has shifted in the settings.

Usually the Hide Page Title is my control for this–I leave it at default. I’ve tried it all ways today–Default Hide and Show, but no option gives me my image back behind the header. Like I said, this is a site-wide problem for me as of today, showing up not only on the post I am working on today, but the setting seems to have changed because all my previous posts are changed as well. Can you tell me where/how to get it back? I really don’t want to go back and redo every blog post.

[smzweizig]

smzweizig

#196524

Hi,
I like to keep a background image behind my Page Title/header (and then it slides into transparency when I scroll up) on all my pages and blog posts. Today, however, the photo does not show up behind the Page title. It starts out only as transparent, very faint. It did this on both the new post I am working on, and it is showing up this way on my old posts as well–as if something has shifted in the settings.

Usually the Hide Page Title is my control for this–I leave it at default. I’ve tried it all ways today–Default Hide and Show, but no option gives me my image back behind the header. Like I said, this is a site-wide problem for me as of today, showing up not only on the post I am working on today, but the setting seems to have changed because all my previous posts are changed as well. Can you tell me where/how to get it back? I really don’t want to go back and redo every blog post.

[mrtwanstall]

mrtwanstall

#196508

This reply has been marked as private.

[mrtwanstall]

mrtwanstall

#196503

This reply has been marked as private.

[mrtwanstall]

mrtwanstall

#196487

Hello
I’m not quite sure how this is happening unless it is a caching issue (I’ve already purged all caches twice) but the home page custom carousel seems to have an extra blank entry in it. There is only 5 slides set in theme options but there are 6 on the front page with the last one is empty space.
My custom carousel settings are as 4 columns for 5 slides.
Any ideas on how I can remove this entry?
Thank you

[mrtwanstall]

mrtwanstall

#196487

Hello
I’m not quite sure how this is happening unless it is a caching issue (I’ve already purged all caches twice) but the home page custom carousel seems to have an extra blank entry in it. There is only 5 slides set in theme options but there are 6 on the front page with the last one is empty space.
My custom carousel settings are as 4 columns for 5 slides.
Any ideas on how I can remove this entry?
Thank you

[Kasper]

Kasper

#196480

Hi All,

I am not sure how to add my mail chimp pop up code to my front page.

On most other pages I just press the “text” and paste in the code but I cannot do that because the front page is not static but a home layout from Virtue,

The code looks like this

<script type=”text/javascript” src=”//downloads.mailchimp.com/js/signup-forms/popup/embed.js” data-dojo-config=”usePlainJson: true, isDebug: false”></script><script type=”text/javascript”>require([“mojo/signup-forms/Loader”], function(L) { L.start({“baseUrl”:”mc.us11.list-manage.com”,”uuid”:”4f61b530da00b7b18a415c19f”,”lid”:”6f7e211170″}) })</script>

Hope you can help,

Thanks!

[Kasper]

Kasper

#196480

Hi All,

I am not sure how to add my mail chimp pop up code to my front page.

On most other pages I just press the “text” and paste in the code but I cannot do that because the front page is not static but a home layout from Virtue,

The code looks like this

<script type=”text/javascript” src=”//downloads.mailchimp.com/js/signup-forms/popup/embed.js” data-dojo-config=”usePlainJson: true, isDebug: false”></script><script type=”text/javascript”>require([“mojo/signup-forms/Loader”], function(L) { L.start({“baseUrl”:”mc.us11.list-manage.com”,”uuid”:”4f61b530da00b7b18a415c19f”,”lid”:”6f7e211170″}) })</script>

Hope you can help,

Thanks!

[Kevin]

Kevin

#196460

Hello,

1. Try adding this CSS to Theme Options> Advanced Settings and let me know if it works:

.add_to_cart_button.ajax_add_to_cart.kad-btn.headerfont.kad_add_to_cart {
    background: #688b9a;
    color: white;
}

2.  

How exactly are you adding the products to the page? If shortcode, can you share the shortcode here so I can test?

Thanks,
Kevin

[Mike]

Mike

#196454

I use the following code snipped on one of my sites to ensure my Ascend Gallery doesn’t exceed 4 columns regardless of how large my display is or the fact that I have my screen width set to 1440.

@media (min-width: 1500px) {
.kt-width-large .col-xl-25 {
width: 25% !important;
}
}

Now I have an instance were I’d like to limit the gallery columns to 5, rather than 4, and I thought it would be easy to just modify this code, but I’ll be darned if I can get it to work. I’m betting one of you folks can tell me how to do it without even breaking a sweat though!!

Thanks so much. THIS is the page in question in case you need it.

[Mike]

Mike

#196454

I use the following code snipped on one of my sites to ensure my Ascend Gallery doesn’t exceed 4 columns regardless of how large my display is or the fact that I have my screen width set to 1440.

@media (min-width: 1500px) {
.kt-width-large .col-xl-25 {
width: 25% !important;
}
}

Now I have an instance were I’d like to limit the gallery columns to 5, rather than 4, and I thought it would be easy to just modify this code, but I’ll be darned if I can get it to work. I’m betting one of you folks can tell me how to do it without even breaking a sweat though!!

Thanks so much. THIS is the page in question in case you need it.

[info829]

info829

#196450

I updated the files to match your instructions and cleared the cache. Now the logo with no text is the only one that displays. It shrinks from a larger to smaller size as you scroll. But the logo WITH text does not display at all.

Here are some screenshots of the other settings on those pages:
Theme Options > Logo Options: https://imgur.com/6A2sCGN
Theme Options > Site Header:
https://imgur.com/uQcuFxb
https://imgur.com/0v6sQDJ
https://imgur.com/zvh5lz2

Thanks!

[info829]

info829

#196445

Hello Hannah.

Thanks for your reply!

I had previously included a logo (no text) in the “Logo (For Transparent Header) and @2x Logo (For Transparent Header) in the Theme Options > Site Header page.

Is there an additional option/toggle that I need to turn on/off in order for the Shrink Header to transition to the transparent header logo?

Here’s the site address again for reference: http://saintmarks.ecwwblog.org/

Thanks!

[mrtwanstall]

mrtwanstall

#196432

Hi Kevin
Thank you that works well. Is it possible to squeeze a little more by reducing the padding/margin from right side of sidebar and left and right side of main page?
Thank you
Tom

[mrtwanstall]

mrtwanstall

#196422

Hey there

I was hoping to make a small adjustment to the widths/margins/padding on a sidebar layout. I was thinking of reducing the sidebar width, reducing margin/padding between main page and sidebar, reduce margins on left and right of page. I’m really looking to increase as much width for the main page without reducing the sidebar width too much and without completely losing the margins/padding. It still needs to look right.
So a little trimming here and there might achieve this. Is this possible with css?
Thank you 🙂

[mrtwanstall]

mrtwanstall

#196422

Hey there

I was hoping to make a small adjustment to the widths/margins/padding on a sidebar layout. I was thinking of reducing the sidebar width, reducing margin/padding between main page and sidebar, reduce margins on left and right of page. I’m really looking to increase as much width for the main page without reducing the sidebar width too much and without completely losing the margins/padding. It still needs to look right.
So a little trimming here and there might achieve this. Is this possible with css?
Thank you 🙂

[John]

John

#196421

Thanks Ben. I actually updated my PHP to 7, and discovered another plugin was not compatible, so I replaced it with something else. The site is up and running, and the recaptcha is functioning as it should. However, my iPad and iPhone is not loading the website (my MacBook / Safari is loading it), so I am trying to figure that out. The response is: “Safari cannot open the page because it could not establish a secure connection to the server”. Any ideas? Thanks, John

[Susan]

Susan

#196417

Hi,
Having an odd problem with the modal shortcode on one of my sites.
It opens, flashes briefly on the screen, then closes immediately.

You can see it on this page:
*Login to see link
password: band

Same result no matter whether I use the SO page builder, or just the basic WP editor.
Have tested on different browsers and devices and same result everywhere.

Have tested the modal shortcode on other sites running Virtue and no issue. Just this site…

Thoughts?

:)SD

[Susan]

Susan

#196417

Hi,
Having an odd problem with the modal shortcode on one of my sites.
It opens, flashes briefly on the screen, then closes immediately.

You can see it on this page:
*Login to see link
password: band

Same result no matter whether I use the SO page builder, or just the basic WP editor.
Have tested on different browsers and devices and same result everywhere.

Have tested the modal shortcode on other sites running Virtue and no issue. Just this site…

Thoughts?

:)SD

[Kevin]

Kevin

#196404

Hello,

There isn’t really anyway to do this by default, but using our WooTemplates or WooCommerce Elementor plugins, you can customize the product page however you like.

WooTemplates is a premium plugin:
https://www.kadencewp.com/product/kadence-woo-template-builder/

WooCommerce Elementor is free:
https://wordpress.org/plugins/kadence-woocommerce-elementor/

Let me know if any of those options work for you.

-Kevin

[Frank]

Frank

#196399

The account endpoints have stopped working. A customer couldn’t login and clicking “Lost Password” just refreshed the page.
I “Fixed it” by adding [ my-account/ ] to the endpoint settings.
So instead of the url reading
*Login to see link to reset password
it now reads
*Login to see link
and the same for all the other endpoints.
This can’t be a good thing to keep like this.
We have a nearly twin site ( same theme, hosting company, etc…) That still works fine.
I do have the whole site set as https://

Any ideas?

[Frank]

Frank

#196399

The account endpoints have stopped working. A customer couldn’t login and clicking “Lost Password” just refreshed the page.
I “Fixed it” by adding [ my-account/ ] to the endpoint settings.
So instead of the url reading
*Login to see link to reset password
it now reads
*Login to see link
and the same for all the other endpoints.
This can’t be a good thing to keep like this.
We have a nearly twin site ( same theme, hosting company, etc…) That still works fine.
I do have the whole site set as https://

Any ideas?

[Ben Ritner]

Ben Ritner

#196384

Hey,
The archive page makes sense, I would need to add a trigger to trigger the layout. That seems easy enough based on their docs here: https://facetwp.com/documentation/facetwp-loaded/ so I can add that in the update coming out.

The related is odd, I’ve not see that before. Can you clarify that it’s happening because of your FacetWP plugin or is there another plugin conflicting?

Can you send me a copy of that plugin to test with? You can use wetransfer to send a zip.

[email protected]

[nick10]

nick10

#196383

I cloned my live site onto a development one so I can test out the Ascend Theme before putting it on my live site. Using FacetWP to filter WooCommerce products and running into an issue. Typically when a filter is applied the products on that page show up right away. On the dev site with Ascend when a filter is selected all the products disappear. If I refresh the page the correct filtered products are there, but of course that won’t work well in a live environment.

Example:
Live site that works: *Login to see link
Dev site, not working: *Login to see link
If you click on the the brand or price filter on the left on the dev site it goes blank

Also, now once you do see any products just click to open any of them. Notice the price of the product, now scroll down to the “related products” and they all have the exact same price shown on them as the product page you are on. You can switch to a different product page and that will happen again, change the pricing on the related products to whatever the price is of the product you are on.

I disabled the theme and tried on stock theme and couldn’t replicate the issue. Switched back and have it again. Would appreciate any help/guidance on getting that working correcly.

Thank you!

[nick10]

nick10

#196383

I cloned my live site onto a development one so I can test out the Ascend Theme before putting it on my live site. Using FacetWP to filter WooCommerce products and running into an issue. Typically when a filter is applied the products on that page show up right away. On the dev site with Ascend when a filter is selected all the products disappear. If I refresh the page the correct filtered products are there, but of course that won’t work well in a live environment.

Example:
Live site that works: *Login to see link
Dev site, not working: *Login to see link
If you click on the the brand or price filter on the left on the dev site it goes blank

Also, now once you do see any products just click to open any of them. Notice the price of the product, now scroll down to the “related products” and they all have the exact same price shown on them as the product page you are on. You can switch to a different product page and that will happen again, change the pricing on the related products to whatever the price is of the product you are on.

I disabled the theme and tried on stock theme and couldn’t replicate the issue. Switched back and have it again. Would appreciate any help/guidance on getting that working correcly.

Thank you!