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Kadence Theme | Kadence Blocks | Starter Templates | WooCommerce Email Designer | Ascend | Virtue | Pinnacle
Search Results for 'site'
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In forum: Pinnacle Theme
In reply to: Overlap Logo below header
This should be possible with some CSS. The CSS will depend on your header configuration though.
Can you link to your site so that I can attempt to come up with the correct CSS?
-Kevin
In forum: Virtue ThemeTopic: Updating Failed
Hello,
After updating our site to latest WordPress we get an error message when we try to publish a web page: “Updating Failed”
Not sure if this is a challenge with our Theme or ??Thanks!
debIn forum: Pinnacle ThemeIn reply to: Doesn’t show a post on category
This reply has been marked as private.In forum: Ascend ThemeHi Ben,
I set a new website using Ascend and I need your help to fix something I cannot find where to set the option.
In this new website *Login to see link I need to have a bigger picture in the carousel of blogposts like it’s in this of *Login to see link
but I’m not able to achieve it.
As you can see the picture is small and the text is out of the picture borders. How can set it like the one in *Login to see linkThanks
AngeloIn forum: Virtue Themeok workaround added to your site, it will be part of the next theme update.
Ben
In forum: Pinnacle ThemeIn reply to: Overlap Logo below header
In forum: Virtue ThemeIn reply to: my site has gone after installing demo site
Hey, it’s hard to know what the issue is without seeing an error log. You can certainly try to remove the premium theme folder and see if the site loads. That would revert the site to use a basic theme.
Best to get your host to look at your logs for you.
Ben
In forum: Virtue ThemeIn reply to: my site has gone after installing demo site
Hello,
The importer is not designed to work when you already have content on your site. It can cause some issues with your content, however, I don’t believe this is why you’re getting a server error.
In order to find out what is going on with your server, you need to contact your host and ask for your error log. If you can share that here, then it shouldn’t be difficult to determine why the importer wasn’t able to run.
Let me know what your host says.
-Kevin
In forum: Virtue ThemeHi, I need ASAP help. I was building my site almost half of contents then decided to install demo contents since I had difficulty to set up slide. After installing demo, my site just gone
“Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.”
would you help me out asap?
In forum: Pinnacle ThemeIn reply to: Doesn’t show a post on category
Hello,
Try clearing your site’s cache. Does this make a the post show properly? Also, can you verify that it has the appropriate category assigned to it.
-Kevin
In forum: Virtue ThemeIn reply to: Changing static page as homepage isn’t working
This reply has been marked as private.In forum: Virtue ThemeIn reply to: woo-commerce shipping on virtue
Hello,
Shipping is setup in WooCommerce and not controlled by the theme. I suggest reading through these docs to learn more about configuring shipping for your site:
https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/shipping/Let me know if that’s helpful!
-Kevin
In forum: Virtue ThemeHI Ben,
I have been doing some testing and I am not sure why the following is happening.Your change fixed products that have been on the website for a while. Example, https://www.fabulousevents.com/rental/solar/ This seems to display correctly when selecting sizes.
This change you made does not work on 12 products that we loaded a couple weeks ago. https://www.fabulousevents.com/rental/khaki-big-plaid/
But the change worked on products loaded after those 12. https://www.fabulousevents.com/rental/sand-louvre/
So today, I deleted the images for the 12 that were still showing problems and tried reloading them. They are still showing problems. https://www.fabulousevents.com/rental/khaki-big-plaid/
This is very odd.
In forum: Pinnacle ThemeHello,
I’ve recently changed the design of my website and edited one of the blog post. After that, the post I edited doesn’t show up on the blog post summarize page(*Login to see link , but the post page is successfully updated.(*Login to see link
How can I bring back the post I edited?
Many thanks,
ElliotIn forum: Pinnacle ThemeTopic: Overlap Logo below header
Hi,
I have looked and tried the css found in the forum with no luck.
Is it possible to have the header like this
Regards, Georgina
In forum: Virtue ThemeHi Guys!
Please can you help with an Elementor form I have on my site that has an issue with the “drop-down select” field option.
*****
I flagged this with Elementor and they tested and came to the conclusion it was a theme incompatibility.
*****
This is what they said;I’m afraid that the Dropdown doesn’t work due to a conflict between Elementor and your Theme.
I made a brief screencast:
*Login to see linkIf you switch to a default theme, the dropdown works smoothly.
I already tagged this ticket as a possible Theme Incompatibility so our developers could take a look at it and take the necessary measures.
Please, contact the plugin author and notify them regarding the issue, given that the solution is not forcibly on our end. They can get in touch with us on our GitHub project. This is where development issues are handled.
******
View the following problems here: *Login to see link
Click orange button “ChECK AVAILABILITY” which will popup form.
Issues:
– Select Option fields are transparent when they should be white like all other fields (works fine on mobile)
– Select Option fields are not responding as in they do not drop down. (works fine on mobile)Thanks in advance,
John 🙂
In forum: Virtue ThemeIn reply to: Elementor display during Edit Page
Hey,
It would be hard to guess at that without access can you send me a login so I can see this in the editor on your site?Ben
In forum: Virtue ThemeHey,
Just want to add I see that your home page is missing an image on both desktop and mobile for me. Which tells me that something isn’t updating either with the site cache or the database.
It looks like you have a caching plugin, are you making sure to clear that? Can you send a login so I can see the settings.The white screen while you are trying to edit a post is likely because of your server running out of resources. I suggest contacting your host and having them update your php max memory and then check your php error logs.
Ben
In forum: Virtue ThemeI’m looking to change up my home page so I built another one but I can’t get Virtue to recognize it as the new home page. I went into Settings –> Reading –> and changed the static page to the new page and it doesn’t change it. I tried selecting another page that is already on my website as the new static page and it doesn’t change to it either. Any ideas on how to correct this issue?
In forum: Ascend ThemeIn reply to: Tagline under logo?
Hello,
Try adding this CSS to Theme Options> Custom CSS:
@media (min-width: 992px) { .kt-header-position-above.kt-header-layout-standard #logo a { flex-direction: column; padding-top: 10px; } #logo .kad-site-tagline { padding-top: 5px; } }Let me know if that works for you!
-Kevin
