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Kadence Theme | Kadence Blocks | Starter Templates | WooCommerce Email Designer | Ascend | Virtue | Pinnacle
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In forum: Virtue Theme
In reply to: shortcodes drop down not working
June 27, 2018 at 6:50 am #194146Hey,
Can you send me a login to your site so I can take a look? Simply post a username and password and a link to your site here and make sure to check the box for “Set as private reply”.Ben
In forum: Virtue ThemeIn reply to: price location on product page
June 27, 2018 at 6:48 am #194145Hey,
You can’t with css. You would have to a child theme and change the output order for the woocommerce template through custom php hooks.
Or you would need to use a plugin like this: https://www.kadencewp.com/product/kadence-woo-template-builder/ (if you’re using SiteOrigin Pagebuilder) Or this: https://www.kadencewp.com/product/kadence-woocommerce-elementor/ (if you’re using Elementor page builder)Those plugins can create custom product templates that allow you to set how you want the output to be.
Ben
In forum: Virtue ThemeIn reply to: Product Video Not Displaying Fully
June 27, 2018 at 6:44 am #194143Hey,
It’s the same issue as here: https://www.kadencewp.com/support-forums/topic/white-space-on-mobile-under-video-and-white-space-on-right-on-pc/Your video from that site does not embed responsively so you need to add the “videowrapper” div around the video like I mention there. You can add that right into the video tab box.
Ben
In forum: Virtue ThemeHi there
I was editing my site and all of a sudden my shortcodes dropdown stopped working.
It no longer drops down so I can make a selection and I have no idea why.It can’t be anything that I did because i was simply typing in text on a page.
I’ve tried deactivating a number of plugins to see if they are interfering and that doesn’t seem to help.
I’ve updated all my plugins and the theme and that has not helped.
I’ve also logged in and logged out a number of times and that too has not helped.I’ve tried to use Site origin visual editor and virtues visual editor, both for their shortcodes drop down and neither work.
Please help, I’d really really appreciate it.
Best regards
HayleighIn forum: Ascend ThemeIn reply to: Home Page Widget dock not working
Hi Hannah,
I wasn’t aware that it was displaying. Clearing my cache seemed to do the trick although I am now seeing that widget appear throughout the entire website. I’ve double checked that the widget dock options are set to Show only on: ‘Pages‘ and the ‘Home‘ page for Everyone. I’ve refreshed my browser cache again to see if that had anything to do with it and I’m still seeing the widget dock throughout the entire website. What am I missing?
Help!?
Thanks,
ChrisIn forum: Ascend ThemeIn reply to: Home Page Widget dock not working
In forum: Ascend ThemeHi,
I am trying to get the widget dock to show on the home page of my website. I made sure that the home page has the display side bar enabled and set to the widget dock. I’ve also made sure that the widget dock is indeed turned on in the options. I have it set to the bottom left of the screen after 3 seconds and is only set to only load on the home page.
My site is located at http://www.burntbrickdesigns.com. I’m not sure what I’m missing or what else to check.
Thanks in advance!
In forum: Ascend ThemeHi Hannah and Ben,
My host was eventually able to resolve this but I spent an hour and a half on chat with no resolution. The initial support process was a nightmare. The person didn’t seem to know what he was doing and actually made the site worse and gave up. Later it appears they found someone else who knew how to fix it. There was a few anxious hours whilst they went through the process. It has really made me consider my hosting in the future and I really appreciate your offer to help and your prompt action on this plugin.
Bart.
In forum: Virtue ThemeIn reply to: testimonial read more link always displayed
In forum: Virtue ThemeIn reply to: Remove Header from Home Page Only
In forum: Ascend ThemeJune 26, 2018 at 9:46 am #194062Hey Bart, Version 1.0.1 went out yesterday after mark reported the issue, you should see this in your account.
If your host doesn’t help you can post a login here and we can get your site working as well.
Ben
In forum: Ascend ThemeIn reply to: photo change in slider-gallery
In forum: Ascend ThemeIn forum: Ascend ThemeMy layout on Ipad is not really as it is support to be. (see attachment; *Login to see link
How can I edit the size of the edit shop basket button or use voucer code button so these buttons align?
Thanks in advance
MartijnIn forum: Ascend ThemeTopic: line separator with an image
June 26, 2018 at 3:33 am #194035hi, in this site we are building we found a thing that we cannot resolve…as you can see there is a RED line separator … that because we cannot find the way to set that red to be the following picture… thinking about how it’s working right now (the red triangle) behave to the previous line,… i don’t think it’s possible…. what is you opinion?
thank you very much
AngeloIn forum: Ascend ThemeTopic: transparent header
June 26, 2018 at 12:17 am #194030Hi, we are creating this new site *Login to see link but we cannot find the property to set the menu bar to transparent … i mean, the final result we want is that the image starts on the very top of the page… and the menu hamburger button overlaps it…
can you help us?
Thank you
AngeloIn forum: Ascend ThemeTopic: Footer Link Underlines
Hi,
Is there a way to shrink or totally remove the underlines from a link from only the footer? The lines stretch the entire column and I can’t find a setting to adjust this. I’d be happy with the underline being only under the text or removed completely.
You can view my website at http://www.burntbrickdesigns.com
Thank you in advance!
In forum: Ascend ThemeBart – yes, I logged into my control panel and removed it from the folder on the server.
Once you get to the folder where WordPress is installed, you’re looking for this path.
wp-content/plugins
Once in that directory you’re looking for kadence-woocommerce-elementor-pro – removing that folder either by deleting it or moving it out of the plugins let me back into my site.
In forum: Ascend ThemePaula – I had problems with the plugin earlier too – this may (or may not help you)
https://www.kadencewp.com/support-forums/topic/kadence-woocommerce-elementor-pro-unable-to-install/
Ben outlines the other plugins needed to make this new one work.
I was able to fix my inaccessible site by removing the new plugin from the plugins folder.
Good luck!
Mark
Hi,
I was activating the plugin Kadence Woocommerce Elementor Pro and as a result my website has crashed with the following text now displayed when you try to view the website.
Fatal error: Uncaught Error: Call to undefined function kadence_wooele_is_woo_active() in /home1/wahi760aeq4s/public_html/wp-content/plugins/kadence-woocommerce-elementor-pro/kadence-woocommerce-elementor-pro.php:50 Stack trace: #0 /home1/wahi760aeq4s/public_html/wp-includes/class-wp-hook.php(286): Kadence_Woocommerce_Elementor_Pro->on_plugins_loaded(”) #1 /home1/wahi760aeq4s/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /home1/wahi760aeq4s/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #3 /home1/wahi760aeq4s/public_html/wp-settings.php(327): do_action(‘plugins_loaded’) #4 /home1/wahi760aeq4s/public_html/wp-config.php(78): require_once(‘/home1/wahi760a…’) #5 /home1/wahi760aeq4s/public_html/wp-load.php(37): require_once(‘/home1/wahi760a…’) #6 /home1/wahi760aeq4s/public_html/wp-admin/admin.php(31): require_once(‘/home1/wahi760a…’) #7 /home1/wahi760aeq4s/public_html/wp-admin/index.php(10): require_once(‘/home1/wahi760a…’) #8 {main} thrown in /home1/wahi760aeq4s/public_html/wp-content/plugins/kadence-woocommerce-elementor-pro/kadence-woocommerce-elementor-pro.php on line 50
Website: http://www.oldepatchart.com.au
I cannot access my dashboard either. When I try I get the above text. Can you please help me.
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